123SEND AXEPT S800 Manuale utente

axept® S800

Quick Start Guide

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123 - axept® S800 Quick Start Guide v1.5.1

Contents

1Initial Setup...................................................................................................... 3

1.1 Terminal Overview ......................................................................................... 4

1.2 Screen Overview............................................................................................. 5

1.2.1 Screen Icons Overview................................................................................... 5

1.3 Initial Terminal Setup...................................................................................... 6

1.4 Connecting to the Network............................................................................ 7

2Logging On ..................................................................................................... 8

3Processing a Sale (Chip and PIN).................................................................. 10

4Processing a Sale (Contactless) .................................................................... 14

Contact Details

.......................................................................................................... 18

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123 - axept® S800 Quick Start Guide v1.5.1

Welcome

Thank you for choosing your axept® S800 terminal from 123 Send/Hire.

The axept® S800 is designed to process transactions as quickly as possible

whilst providing valuable reporting and other functionality backed by the

Optomany Control Centre (OCC) web portal.

This quick-start guide is designed to provide users of the axept® S800 with

everything needed to set-up, register and process your first transaction.

Should you have any queries on anything in this guide, please do not hesitate

to contact 123’s Customer Support Team using the details on page 18.

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123 - axept® S800 Quick Start Guide v1.5.1

1Initial Setup

Before starting to use the axept® S800, please take a few moments to check the contents of the box; you should

have received the following:

axept®

S800 Terminal

External AC Power Adapter

External AC Power Cable

Thermal Paper Roll

Ethernet Cable

Quick Start Guide (This Document)

IMPORTANT

PLEASE CONFIRM THAT THE TAMPER BAG AND TERMINAL SERIAL

NUMBER MATCHES EMAIL NOTIFICATION(S) FROM 123.

If anything is missing or damaged or you experience issues during the

installation/activation, please contact 123 on

0800 54 23 123 (Outside of the UK, please call: 0044 207 592 7760)

or via email: [email protected]

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123 - axept® S800 Quick Start Guide v1.5.1

1.1 Terminal Overview

An overview of the axept® S900 terminal.

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123 - axept® S800 Quick Start Guide v1.5.1

1.2 Screen Overview

An overview of the axept® S900 screen.

Descriptions of the axept® S800 screen icons.

Icon

Description

Internet connection present

No internet connection present

Transaction data stored on the terminal (not displayed once data uploaded)

Terminal configuration download required

Confirmation option

Cancel option

Ready for card (Chip and PIN, Contactless or Swipe)

Green contactless LED (blinks when idle, incrementally lights up if card is being read)

Contactless LED (unable to read card)

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123 - axept® S800 Quick Start Guide v1.5.1

1.3 Initial Terminal Setup

Insert the thermal paper roll into the axept® S800 terminal.

•Pull lever on the terminal to open the lid (as highlighted)

•Insert paper roll leaving at least 1cm exposed

•Close Lid

Turn the axept® S800 over so the connections on the underside are

visible.

Connect the power supply into the socket labelled ‘Power’ (as

highlighted).

Connect the Ethernet cable (providing internet connectivity) to the port

labelled ‘LAN/RS232B’ (as highlighted).

Once connected, run the cables through the cable management

sections of the axept® S800 (as shown left).

This ensures that the cables are protected and the axept® S800 terminal

will sit flat on the desk/counter.

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123 - axept® S800 Quick Start Guide v1.5.1

1.4 Connecting to the Network

Power on the axept® S800 by pressing and holding the key on the keypad for a few seconds until the terminal

screen lights up (the start-up process may take a few minutes).

INFO

Please refer to the axept® S800 User Guide (See Further Reading –Page 18) for more information on

manually configuring Ethernet settings if you do not wish to use DHCP.

Once the loading process is complete, the Network Configuration menu

will appear.

Highlight ‘ETHERNET’ using the and keys on the keypad

and press the key on the keypad to continue.

axept® S800 supports Dynamic Host Configuration Protocol (DHCP)

which automatically obtains all network settings.

To use this service, press the key on the keypad to continue.

axept® S800 validates the network connection and communicates with

the DHCP server to obtain an IP address and other network settings.

A confirmation screen will briefly be displayed once all network settings

have been successfully configured.

An icon will be displayed on the status bar afterwards to show

axept® S800 is connected via Ethernet.

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123 - axept® S800 Quick Start Guide v1.5.1

2Logging On

Now set-up and activation are complete, axept® S800 is ready for the first logon.

Once axept® S800 has completed the start-up process, it will prompt for

confirmation of the Department ID. Press the key on the keypad

to continue.

If the Department ID needs to be changed, press the key on the

keypad and enter the new Department ID.

Enter the User ID sent to you by Optomany using the keypad and press

the key on the keypad to continue.

Enter the password sent to you by Optomany using the keypad and

press the key on the keypad to continue.

Please wait whilst axept® S800 processes the log on details.

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123 - axept® S800 Quick Start Guide v1.5.1

INFO

To Logon using a different Department ID, press the key on the keypad on the Logon confirmation

screen in step

Once the log on has been completed, the main menu will be displayed.

If this is still the correct Department ID, press the key on the

keypad to continue.

If the Department ID needs to be changed, press the key on the

keypad and enter the new Department ID.

Once entered, press the key on the keypad to continue.

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