2N Netstar Manuale utente

www.2n.czVersion



2N NetStar

Communication System

User Manual



3.1.0

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of

telecommunicationsequipment.

Theproductfamilydevelopedby2NTELEKOMUNIKACEa.s.includesGSMgateways,private

branchexchanges(PBX),anddoorandliftcommunicators.2NTELEKOMUNIKACEa.s.has

beenrankedamongtheCzechtopcompaniesforyearsandrepresentedasymbolofstability

and prosperity on the telecommunications market for almost two decades. At present, we

exportourproductsintoover120countriesworldwideandhaveexclusivedistributorsonall

continents.

2N  is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other

namesmentionedhereinareregisteredtrademarksand/ortrademarksorbrandsprotected

bylaw.

2NTELEKOMUNIKACEadministerstheFAQdatabasetohelpyouquicklyfindinformationand

toanswer yourquestions about2Nproducts andservices. Onwww.faq.2n.czyou canfind

informationregardingproductsadjustmentandinstructionsforoptimumuseandprocedures

„Whattodoif...“.

DeclarationofConformity

2NTELEKOMUNIKACEherebydeclaresthatthe2N NetStarproductcomplieswithallbasic

requirementsandotherrelevantprovisionsofthe1999/5/ECdirective.Forthefullwording

oftheDeclarationofConformityseetheCD-ROMenclosedandatwww.2n.cz.

The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All

development, production and distribution processes of the company are managed by this

standardandguaranteeahighquality,technicallevelandprofessionalaspectofallour

Content

Content
About 2N NetStar System  . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Incoming and Outgoing Calls  . . . . . . . . . . . . . . . . . . . . . . . .  6
1 Incoming Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
2 Outgoing Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
3 In-call Functions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Connection Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
1 Call Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
2 Call Parking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
3 Ringing Take-Over  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
4 Conference Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
5 Call Forwarding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Secured Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
1 Station Activation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
2 Login to Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
3 Bundle Login  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
4 PIN Setting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
5 Private Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
Time Related Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
1 Time and Date Setting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
2 Alarm Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
3 Time Conditions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
2N® Mobility Extension  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
1 Incoming Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
2 Outgoing Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
3 Call Transfer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
VoiceMail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
1 VoiceMail Welcome Note  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
2 Forwarding to VoiceMail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
3 Classic voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47

Profiles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
1 Profile Activation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
2 Profile Presentation Text Setting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
Other Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
1 Recording Own Messagess  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
SMS Operated Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
1 SMS Operated Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Table of Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
1 Table of Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57

1. About 2N NetStar System

2N NetStar

®isanewgenerationofPBXwhichsupportsVoIPtechnology.Itworkslike

anormalPBXandVoIPsoftswitchandfullyconnectsservices.Itenablesanumberof

devicestobeusedsuchasanaloguetelephonelinesISDNBRI,ISDNPRIandVoIP.The

individual networks' properties are not separated but integrated into one compact

system.

Thesystem'scallcapacitycorrespondstotheneedsoflargecompaniesandoperators.

Transferbetween variousnetworksis governedby dynamicleastcost routing(LCR),

whichselectsthecheapestandbestrouteformakingacalltothe numberrequired.

Thankstothe wellthoughtoutLCR,inwhicheverysubscriberorindividualport can

haveits ownroutingtable, itis noproblemto createa virtualPBXor simplycreate

restrictionsforcertainsubscribergroupsorindividuals.

Theoptionsforthesubscriberterminalsandcommunicationsarenotdependentonthe

communications technology used. All extensions, from analogue phones to web

terminals have the Web Assistant available for simple user configuration of the

services. The Web Assistant combines web interfaces with voiced instructions and

guidestotheindividualservices.Itisequallyeasytooperatethesystemphonesby

usingthecontextmenu.Itispossibletodefineallofthephones'settingsbymeansof

theprofiles,whichcanbeeasilycreatedbytheuserorsystemadministratorbymeans

oftheguide.

2. Incoming and Outgoing

Calls

Thissectiondescribesthemaincallestablishingandprocessingprinciplesprovidedby

the communicationsystem.2N NetStar

Hereiswhatyoucanfindinthissection:

2.1IncomingCalls

2.2OutgoingCalls

2.3In-callFunctions

2.1 Incoming Calls

Wheneveracalliscomingfromapublic/GSM/IP/privatenetworkand/orfrominternal

subscribers,yourphonestartsringing.

Receiving Calls

Toreceiveacall,justpickupthehandset.

Ifyour phone is equippedwitha HandsFree button,pushthebutton and start

talking without lifting the handset. Before using the HandsFree function, make

surethatyourphoneisequippedwithamicrophoneandaloudspeaker.

Ifyourphoneisequippedwithaheadset,pushtheHandsFreebuttontoreceive

thecall.IftheHandsFreebuttonisnotusedforcontrollingtheheadset,follow

themanufacturer'sinstructions.

ToreceiveaVoIPcallusingyourphone,followtheabovelistedsteps.Ifyouare

using a software phone (e.g. a SJ–phone), then follow the particular software

controlinstructions.

Rejecting Calls

Ifyoudonotwanttospeaktothecaller,youcanusethecallrejectingservice.The

callerhearsthebusytone.Incasemorestationsthanoneareringing(whenthecallis

routedtothe userandall theuserstations areringing),thecallerhearstheringing

toneuntilyourejectthecallforthelastuserstation.Youcanrejectacallusingthe

ISDN phones,   phones and some software phones for VoIP2N®StarPoint

communication,oronanexternalGSMstation.

ForanISDNphone,usetheESCoranotherbuttonforthispurpose.

For a  phone, use an Escape–programmed button. If you have2N  StarPoint

notprogrammedabuttonforthisfunction,pushtheForwardbuttononceorthe

Backbuttontwiceandthenpresstheconfirmationbuttontorejecttheincoming

call.

MostsoftwarephonesusedforVoIPcommunicationhaveaDeclinebutton,which

isalsousedforrejectingcalls.

Ignoring Calls

Youcanalsoignoreanincomingcall,lettingitringuntilanotheruseranswersit(inthe

case of routing to multiple user stations), or the calling party or the communication

systemterminatesit(aftera180sdefaulttimeoutinthelattercase).

Rejecting All Incoming Calls (DnD)

YoucanassigntheDoNotDisturbfunctiontoa phonebuttontoreject2N StarPoint

allincomingcalls.Outgoingcallsarenotaffectedbythisfunction.TheLEDnexttothe

buttonindicateswhetherornotthefunctionisenabled.

2.2 Outgoing Calls

Tocallasubscriberinapublic/GSM/IP/privatenetwork,dialthesubscribernumberon

yourphone.

Call Set-Up Options

Liftthehandsetanddialthesubscribernumber.

PresstheHandsFreebuttonanddialthesubscribernumber.

Dial the required number and lift the handset or press the HandsFree button

(usingthisoptionyoucancorrectawronglydiallednumber).

If your phone is equipped with a headset, then all of the three above listed

optionsareavailabletoyou.Mostprobablyyoudialthenumberandthenpress

the HandsFree button to activate the headset. If the HandsFree button is not

usedforcontrollingtheheadset,followthemanufacturer'sinstructions.

If you are using a software phone (e.g. SJ-phone), then follow the relevant

software control instructions. Mostly the number is entered from the numeric

keypad or directly by pressing the software phone's virtual buttons with the

mouse.

Calling Internal Subscriber

Dialthenumberoftheinternal(communicationsystem)subscriberusingoneof

theoptionsdescribedabove.

Fora phone,youcanusetheinternalphonedirectoryfunction2N StarPoint

andsearchthenumberaccordingtothesubscribername.

Calling External Subscriber

Dial the number of the external subscriber using one of the options described

above.

To access a public or private network it is mostly necessary to dial a network

accesscodebeforediallingthesubscribernumber,typically'0'.Tomakeacall

over the VoIP dial '9' in most cases. Your service organisation will inform you

whichaccesstypesareavailabletoyou.

Youcanalsouseanyoftheoptionsdescribedbelowtocallaninternal/external

subscriber(Speed Dialling, Hotline, Redial, Log Dialling, Direct Access). To use

someoftheoptionsaskyourserviceorganisationforsettings.

Speed Dialling

Speeddiallingisasimplified,mostlysingle-buttondiallingofa station,2N NetStar

userorgroup.Speeddiallingmustbesetbytheadministrator.

Hotline

HotlineisthedestinationthatisautomaticallydialledafterhandsetliftingorHandsFree

activation and dialling timeout expiry. The destination can be another station, user,

group,publicnetworksubscriber,ortheringingtable.

Redial

TheRedialservice(theRbuttononmostphones)enablesyoutoredialthelastcalled

numberregardlessofwhetherornotthecallhasbeensetupsuccessfully.

Withthe phones,thelastcallednumberisthelastsuccessfullyrouted2N StarPoint

one(thecallwasansweredorthecalledstationwasalerted).

CertaintypesofanalogueandISDNphoneshavetheirowndatabase

ofmissedandreceivedcalls.Thesecallsaregoverneddirectlybythe

logicofthesephones.

Log Dialling

LogdiallingmeansdiallingthenumbersrecordedintheAOCdatabase.Thelistofcalls

(log) includes three types of calls - Missed, Received and Outgoing. The service is

availablefor:

2N StarPoint

®phoneusers;

Other phoneusers;2N NetStarAssistant

SoftwareapplicationssuchastheCTIphoneorCRMsystem.

CertaintypesofanalogueandISDNphoneshavetheirowndatabase

ofmissedandreceivedcalls.Thesecallsaregoverneddirectlybythe

logicofthesephones.

Direct Access

Direct access means dialling an external network number by circumventing the LCR

rules.Thiscanbedonebydirectaccesstoabundleoraspecificport.Directaccess

can, for instance, be used for calling private destinations or cross-connections. Most

often,however,itisusedforportaccesstoaportforservicepurposes(linefunction

check). This option must be set by the communication system administrator and,

typically,itusesadoubledigitaccesscode.

Fast Intercom

Do you need to quickly convey information to your colleagues, assistants or

supervisors? The Fast Intercom will call them, inform them of an incoming call and

answerthecallitself.Allyouhavetodoisspeak.Theserviceisonlyavailableon2N®

phones.TosettheIntercombuttonsuse (seetheStarPoint 2N NetStarAssistant

manual).2N NetStarAssistant

Pushandholdthe Intercom button on your  phone. The called2N  StarPoint

station( )givesashortringandisautomaticallyanswered.You2N StarPoint

canstarttalking.ToterminatethecalljustreleasetheIntercombutton.Youcan

havemoreIntercombuttonsforvariousdestinations.

Ifthecalledstationisaphoneotherthan ,thecallringsuntilthe2N StarPoint

®

useranswersit.

Calling Line Identification Restriction (CLIR)

ThepurposeoftheCallingLineIdentificationRestriction(CLIR)functionistohidethe

caller'sId.Theserviceisactiveforaselectedstationuntildisabled.Theenabledstatus

canbeindicateduponanyhandsetpick-upreplacingthedialtone.

Thisfunctionmustbesupportedbyyourmobileproviderorpublic

telephonenetworkoperator.Otherwise,thecallwillbedisconnected.

EnableCLIR

 *43

DisableCLIR

 #43

Example:Supposeyouneedtohideyouridentification.Pickupthehandsetanddial

*43.TheCLIRactivationisannouncedbyavoicemessageandthecallisterminated.

The CLIR function is now enabled for all the subsequent outgoing calls from this

station.

IfyouusetheCLIRfunctionfrequentlyandareequippedwitha2N®

keysystemphone,assignthisfunctiontoanyofitsStarPoint

buttons.YouwillbeinformedoftheactivestatusbyashiningLED.

Altri manuali per Netstar

Indice

Altri manuali 2N Sistema di conferenza

2N Netstar Manuale utente

2N LiftGate Manuale utente

Manuali Sistema di conferenza popolari di altre marche

Kramer

Kramer VIA GO Manuale utente

AVT

AVT MAGIC AC1 Go Manuale utente

ProSoft Technology

ProSoft Technology AN-X4-AB-DHRIO Manuale utente

Sony

Sony PCS-I150 Manuale utente

Middle Atlantic Products

Middle Atlantic Products VTC Series Manuale utente

Prentke Romich Company

Prentke Romich Company Vanguard Plus Guida

Speakerbus

Speakerbus iD 712 Manuale utente

Trelleborg

Trelleborg SafePilot CAT PRO Manuale utente

Sennheiser

Sennheiser ADN Manuale utente

ADTRAN

ADTRAN NetVanta 7100 Manuale utente

AINA

AINA PTT Voice Responder Manuale utente

Yamaha

Yamaha ProjectPhone PJP-100H Manuale utente

vissonic

vissonic VLI Series Manuale utente

Panasonic

Panasonic KX-VC500 Manuale utente

Poly

Poly Trio 8300 Manuale utente

Crestron

Crestron Mercury CCS-UCA-SMK Disegno dimensionale

Inmarsat

Inmarsat mini M Manuale utente

Tenveo

Tenveo ALL-IN-ONE Manuale utente