Acer DynaVivid Graphics Dock Manuale utente

Acer DynaVivid Graphics Dock

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that

appear on screen.

NOTE Gives bits and pieces of additional

information related to the current

topic.

WARNING Alerts you to any damage that might

result from doing or not doing

specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of

procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.

vii

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Your Graphics Dock Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Machine Disassembly and Replacement 7

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Removing the Monitor Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Replacing the Monitor Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Replacing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Troubleshooting 27

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

HDMI Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Other Function Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Connector Locations 33

Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

FRU (Field Replaceable Unit) List 35

Acer DynaVivid Graphics Dock Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . .36

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Test Compatible Components 39

Notebook vs. LCD Monitor Cross Test List . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Notebook vs. Project Crosscheck List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Online Support Information 43

Index 45

viii

Chapter 1 1

System Specifications

Features

Below is a brief summary of the graphics dock many features:

Video Controller

• ATI Mobility Radeon HD 4670

Dimensions and Weight)

• Weight: 0.65 kg

• Dimensions: 193.5 (W) x 193.5 (D) x 32.8 (H) mm

Power supply

• 3-pin 65 W AC adapter

SI/O interface

• Six USB ports

• HDMI port

• HDCP supported external display (VGA) port

• DC-in jack for AC adapter

• Acer DynaVivid Graphics Dock connector

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

NOTE: The specifications listed above are for reference only. The exact configuration of the graphics dock

depends on the model purchased.

Chapter 1

2Chapter 1

System Block Diagram

M96-XT

USB

HUB IC

FCBGA

962pin

LASSO

CONNECTOR ATi

CH-B

PCI-E x8

CRT

HDMI

USB

DDR3 64M*16

CH-A DDR3 64M*16

DDR3 64M*16

CRT

CONNECTOR

HDMI

FPC CONN

USB USB USB USBUSB

CONNECTOR

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