Advanced Merchant IMerchant Manuale utente

Card%Reader%&%Thermal%Receipt%Printer%

!"Operating"Instructions"!"

ⓒ

shuffle, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. iPad is a trademark of

Apple Inc. iMerchant and MerchantAnywhere.com are trademarks of Advanced Merchant Solutions, Inc. Total or partial

reproduction of this manual in whatever form, whether by printed or electronic means, is forbidden.

Advanced Merchant Solutions, Inc., Fullerton, CA USA 92831 (714) 449-0211

iMerchant Card Reader and Thermal Receipt Printer Page 1!

"!Important!"!

•"#$%&'!(#'!)*'%+#$,(!-$(('%.!/011.!-'/2%'!03),&4!!

•)*'%+#$,(!-$(('%)'3!$%'!567!),('%+#$,&'$-1'!8)(#!2(#'%!-$(('%)'34!

•9(($+#!$11!+$-1'3!:;<6=;!(0%,),&!2,!(#'!)*'%+#$,(4!!

>''!?$&'!@!2,!03),&!(#'!)*'%+#$,(!8)(#!.20%!A2+B'(!C'%)/)'%!32/(8$%'!$,D!?#2,'!2%!($-1'(4!

Package!Contents!

*$B'!30%'!(#$(!$11!(#'!+2E?2,',(3!$%'!?%'3',(!$,D!(#$(!(#'%'!$%'!,2!3)&,3!2/!D$E$&'4!F/!(#'%'!$%'G!

+2,($+(!.20%!%'($)1'%4!

H4 6?'%$(),&!F,3(%0+()2,3!I(#)3!-22B1'(J!

K4 A$?'%!%211!

L4 :$(('%.!+#$%&'%!

M4 "#$%&),&!+$-1'!

N4 A%),('%!+$-1'!

O4 :$(('%.!

P4 A%),('%!

iMerchant!Printer!

!/%2,(!-$+B!

IHJ!A$?'%!+2Q'%G!IKJ!A$?'%!+2Q'%!2?',!-0((2,!I-2(#!3)D'3JG!INJ!A$?'%!'R)(!312(!S!!""#$%&'()*#+&,"-#.,&*"#/0!

ILJ!T;U!V),D28!(2!),D)+$('!-$(('%.!+2,D)()2,G!'%%2%3G!+#$%&),&!S!!""#12"#(3"-42&)5#6)'(4&5%-#$(*25#.,&*"#70!

IMJ!A28'%!-0((2,!S!!""#18-)()*#52"#(3"-42&)5#9:#&)'#9;;#.,&*"#70!

IOJ!FW6!+2,,'+(2%!?2%(!/2%!LXY?),W*),)YZ>:!A%),('%!"$-1'!S#!""#<%=#5%#>!"#52"#(3"-42&)5#.,&*"#?0!

IPJ!;R('%,$1!?28'%!?2%(!S!!""#@2&-*()*#52"#(3"-42&)5#.,&*"#A0!

I@J!='3'(!?),!S!!""#B"!"55()*#52"#(3"-42&)5#.,&*"#C0#

-$(('%.!

iMerchant Card Reader and Thermal Receipt Printer Page 2!

General!Safety!Information!

='$D!$,D!/21128!(#'3'!),3(%0+()2,34!

•:'/2%'!+1'$,),&!(#'!?%),('%G!D)3+2,,'+(!(#'!?28'%!30??1.G!D'($+#!(#'!+#$%&),&!$,D!?%),('%!

+$-1'3G!$,D!E$B'!30%'!(#$(!(#'!?%),('%!)3!2//4!

•"1'$,!(#'!?%),('%!8)(#!$!D$E?!+12(#4!U2!,2(!03'!1)[0)D!2%!3?%$.!?%2D0+(34!

•U2!,2(!2?'%$('!(#'!?%),('%!,'$%!8$('%4!

•6,1.!03'!$??%2Q'D!$++'332%)'3!$,D!-$(('%)'3G!D2!,2(!+2,,'+(!D'Q)+'3!(#$(!$%'!,2(!+2E?$()-1'4!

•Z3'!(#'!(.?'!2/!'1'+(%)+$1!?28'%!30??1.!),D)+$('D!2,!(#'!?%),('%!1$-'14!F/!),!D20-(G!+2,($+(!.20%!

%'($)1'%4!

•V#',!D'+)D),&!8#'%'!(2!?1$+'!(#'!?%),('%G!E$B'!30%'!)(!)3!?23)()2,'D!8#'%'!)(!8)11!,2(!-'!

D$E$&'D4!

•U2!,2(!),(%2D0+'!/2%')&,!2-\'+(3!2/!$,.!B),D!),(2!(#'!?%),('%!$3!(#'.!+201D!+$03'!$!3#2%(!

+)%+0)(!$,D!D$E$&'!(#'!?%),('%4!

•U)3+2,,'+(!(#'!?%),('%!/%2E!(#'!?28'%!30??1.!$,D!#$Q'!)(!%'?$)%'D!-.!$!3?'+)$1)]'D!('+#,)+)$,!

8#',^!

–T)[0)D!#$3!',('%'D!(#'!?%),('%!

–7#'!?%),('%!#$3!-'',!'R?23'D!(2!%$),!2%!8$('%4!

–7#'!?%),('%!)3!,2(!/0,+()2,),&!,2%E$11.!

–7#'!?%),('%!#$3!-'',!D%2??'D!$,D!)(3!20('%!+$3),&!)3!D$E$&'D4!

–A%),('%!?'%/2%E$,+'!)3!?22%4!

–7#'!?%),('%!)3!,2(!/0,+()2,),&4!

Printer!Features!

7#'!)*'%+#$,(!)3!$!+2E?1'('!-%'$B(#%20&#!),!E2-)1'!?%),('%!D'3)&,4!F(!)3!$!(%0'!T),'!A%),('%!8#'%'!!

(#'!?$?'%!E2Q'3!0,D'%,'$(#!$!E2()2,1'33!#'$D!$,D!#$3!?$?'%!%'1)$-)1)(.!%$('D!),!E)1'3!%$(#'%!(#$,!

\03(!+#$%$+('%3!ILH!(2!-'!'R$+(J4!A28'%'D!-.!?28'%/01G!%'E2Q$-1'!T)(#)0E!F2,!%'+#$%&'$-1'!-$(('%)'3G!

(#)3!?%),('%!+$,!?%),(!$(!2Q'%!K!),+#'3!?'%!3'+2,D4!7#'!)*'%+#$,(!8')&#3!\03(!0,D'%!HX!20,+'3!+$,!

'$3)1.!/)(!!

),(2!$!?2+B'(!2%!$!?0%3'4!F(!+$,!$132!-'!$(($+#'D!(2!$!+20,('%!(2?!2%!E20,('D!2,!(#'!D$3#!2/!.20!

Q'#)+1'4!9DQ$,+'D!*'%+#$,(!>210()2,3G!F,+4G!#$3!$!,0E-'%!2/!$(($+#E',(!2?()2,3!$Q$)1$-1'!/2%!-2(#!(#'!

)*'%+#$,(!$,D!.20%!?#2,'!2%!($-1'(J4!!

7#'!)*'%+#$,(!)3!?%)E$%)1.!),(',D'D!/2%!+%'D)(!+$%D!$??1)+$()2,3G!-0(!)(!+$,!$132!-'!03'D!$3!$!

?%),('%Y2,1.!D'Q)+'!(2!?%),(!20(!('R(G!&%$?#)+3!$,DW2%!-$%+2D'3!/2%!Q$%)203!,''D34!7#)3!$-)1)(.!)3!

%'3(%)+('D!(2!(#'!)*'%+#$,(Y$8$%'!$??1)+$()2,!(#$(!.20!03'!2,!.20%!?#2,'!2%!($-1'(4!

F(!)3!)E?2%($,(!(2!,2('!(#$(!)*'%+#$,(!)3!D'3)&,'D!/2%!'$3.!?$?'%!12$D),&G!E$B),&!)(!3)E?1'!$,D!

+2,Q',)',(!(2!03'4!F(!#$3!$!KXL!D?)!(#'%E$1!?%),(!E'+#$,)3E!(#$(!03'3!N@EEY8)D'!(#'%E$1!?$?'%!

%2113!$,D!+$,!?%),(!),!MKG!LK!$,D!HO!+210E,!/2%E$(34!

! !

iMerchant Card Reader and Thermal Receipt Printer Page 3!

Loading!paper!

7#'!?%),('%!#$3!-'',!D'3)&,'D!8)(#!$,!'$3.!?$?'%!12$D!3.3('E!(2!)E?%2Q'!#$,D),&!$,D!(2!3)E?1)/.!

03'4!V#',!(#'!?$?'%!)3!12$D'D!),(2!(#'!?%),('%G!?0(!(#'!%211!8)(#!(#'!'D&'!1)/('D!),(2!(#'!?%),('%4!

72!+#$,&'!$!%211!2/!?$?'%G!/21128!(#'3'!3('?3^!

IHJ 6?',!(#'!?$?'%!+2Q'%!-.!?03#),&!2,!(#'!?%),('%_3!1$('%$1!-0((2,34!

IKJ 5'R(G!?23)()2,!(#'!?$?'%!%211!32!(#$(!)(!0,%2113!),!(#'!D)%'+()2,!3#28,!-'1284!

! !

ILJ A011!0?!2,!(#'!'D&'!2/!(#'!?$?'%!$,D!+123'!(#'!+2Q'%!-.!?03#),&!D28,!2,!(#'!1'/(!?$%(!2/!(#'!

+2Q'%4!

! !

IMJ 7'$%!2//!$,.!'R(%$!?$?'%!$,D!(#'!?%),('%!)3!,28!%'$D.4!

! !

iMerchant Card Reader and Thermal Receipt Printer Page 4!

Turning!the!iMerchant!ON!and!OFF!

To!turn!the!iMerchant!ON!

!A%'33!$,D!#21D!(#'!A28'%!-0((2,!0,()1!.20!3($%(!#'$%),&!$!3'%)'3!2/!3#2%(!-''?3!),!$!(82Y-.Y(82!

?$(('%,4!7#'!),D)+$(2%!1)&#(!8)11!$132!(0%,!&%'',4!F/!(#'!),D)+$(2%!D)3?1$.3!$!3('$D.!%'D!1)&#(!I,2!?$?'%J!

2%!/1$3#),&!%'D!1)&#(!I8'$B!-$(('%.JG!(#'!?%),('%!8)11!,2(!-'!$-1'!(2!/0,+()2,!?%2?'%1.4!F/!.20!%'1'$3'!(#'!

65!-0((2,!(22!322,G!(#'!)*'%+#$,(!),D)+$(2%!8)11!D)3?1$.!$!3('$D.!&%'',!1)&#(!$,D!/1$3#!%'D!(82!()E'3!

-'/2%'!?28'%),&!2//4!

To!turn!the!iMerchant!OFF!

!7$?!(#'!?28'%!38)(+#!$,D!.20!8)11!#'$%!$!3#2%(!HY-.YK!?$(('%,!2/!-''?3!-'/2%'!(#'!?%),('%!?28'%3!

2//4!U'?',D),&!2,!(#'!/'$(0%'Y3'(!2/!.20%!32/(8$%'G!(#'!?%),('%!E$.!$132!(0%,!2//!2%!&2!),(2!3($,D-.!

$/('%!HX!E),0('3!2/!),$+()Q)(.!(2!+2,3'%Q'!-$(('%.!?28'%4!

The!iMerchant!Indicator!Light!

!7#'!),D)+$(2%!1)&#(!2,!(#'!)*'%+#$,(!+$,!?%2Q)D'!.20!8)(#!32E'!03'/01!),/2%E$()2,!$3!(2!(#'!

D'Q)+'_3!3($(03!$,D!+$,!#'1?!.20!(%20-1'3#22(!32E'!+2EE2,!)330'34!

Text%

LED%Color%

Status%

Sound%

Description%

Note%/%Action%

on#line'

green'

on'

2#2'beep'

iMerchant'is'powering'on'

Turning'on'iMerchant'using'the'switch.'

on'

1#2'beep'

iMerchant'is'powering'down'

Turning'off'iMerchant'using'the'switch.'

on'

#'#'

iMerchant'is'on'and'ready'

off'

#'#'

iMerchant'is'off'

charge'

orange'

on'

#'#'

iMerchant'is'charging''

See'status'on'Charger'**'

off'

#'#'

iMerchant'is'not'charging'

Check'if'charger'is'plugged'to'a'wall'

outlet'and'displays'a'red'or'green'light.'

Check'if'charger'is'securely'attached'to'

iMerchant.'

error'

red'

off'

Status'is'normal'

on'

Paper'drawer'is'open'or'no'paper'

Check'if'paper'is'installed'correctly'*'

blink'once'

1'beep'

Successful'card'read'

blink'2'or'4'times'

2'beeps'

Invalid'card'read'

Invalid'card'read.''

Swipe'card'again'or'clean'card'head'

blink'2'times'

#'#'

When'connecting'printer'cable'

Authentication'between'iMerchant'and'

phone/tablet'failed.'Try'removing'and'

reattaching'the'cable.'

blink'4'times'

2'beeps'

Low'battery'when'turning'on'

iMerchant'

Printer'will'turn'off'after'displaying'

status.'Charge'iMerchant.'

repeat'blinking'

#'#'

Low'battery'

Charge'iMerchant.'

! ! !

!`! F/!?$?'%!)3!12$D'D!+2%%'+(1.!$,D!)*'%+#$,(!8)11!,2(!(0%,!2//G!%'3'(!(#'!D'Q)+'!I3''!?$&'!OJ!

!``!7#'!)*'%+#$,(!+$,!-'!03'D!'Q',!8#',!(#'!-$(('%.!)3!,2(!$(($+#'DG!$3!12,&!$3!(#'!+#$%&),&!+$-1'!)3!$(($+#'D!

!$,D!?10&&'D!),(2!$,!20(1'(4!7#'!)*'%+#$,(!8)11!3()11!D)3?1$.!(#'!.'1128!+#$%&),&!1)&#(G!-0(!,2!-$(('%.!8)11!-'!

!+#$%&'DG!3),+'!,2!-$(('%.!)3!$(($+#'D4!

iMerchant Card Reader and Thermal Receipt Printer Page 5!

Charging!the!iMerchant!

!a20%!?$+B$&'!+$E'!8)(#!$!+#$%&),&!$D$?(2%!$,D!+$-1'4!V'!%'+2EE',D!(#$(!.20!1$-'1!(#'!+$-1'!

(#$(!+$E'!8)(#!(#'!+#$%&'%!$,D!2,1.!03'!(#)3!+$-1'!8)(#!(#'!+#$%&'%4!7#'!20(1'(!E03(!-'!%$('D!$3!9"!

HHXbKKXC4!

72!%'+#$%&'!(#'!-$(('%.^!

IHJ 9(($+#!(#'!-$(('%.!(2!(#'!)*'%+#$,(4!

IKJ A10&!(#'!+#$%&),&!+$-1'!),(2!(#'!+#$%&'%4! ! !!!!!!!!!!!!)*'%+#$,(!+#$%&'%!$,D!+#$%&),&!+$-1'!

ILJ A10&!(#'!+#$%&'%!),(2!(#'!8$11!20(1'(4!

IMJ A10&!(#'!+#$%&'%!),(2!(#'!)*'%+#$,(!I(#'!T;U!1)&#(!2,!(#'!+#$%&'%!8)11!D)3?1$.!$!321)D!%'D!1)&#(J!

7#'!/)11!()E'!/2%!$!+2E?1'('!%'+#$%&'!)3!PXbcX!E),0('34!

V#',!(#'!-$(('%.!#$3!%'$+#'D!$!/011!+#$%&'G!(#'!%'D!T;U!1)&#(!2,!(#'!+#$%&'%!8)11!(0%,!&%'',4!

WARNING!

U2!,2(!03'!$,.!2(#'%!+#$%&'%!8)(#!(#'!)*'%+#$,(4!!

U2),&!32!E$.!D$E$&'!(#'!D'Q)+'!$,D!Q2)D!(#'!8$%%$,(.4!

Information!regarding!battery!use!

•5'Q'%!03'!-$(('%.!+#$%&'%!$,DW2%!-$(('%.!(#$(!)3!D$E$&'D!2%!82%,4!!

•:$(('%.!1)/'!Q$%)'3!&%'$(1.!D'?',D),&!/2%!'R$E?1'G!2,!?%),(!D',3)(.!$,D!(#'!('R(!(2!-'!?%),('D4!

•='+#$%&'!()E'3!Q$%.!D'?',D),&!2,!D'?1'()2,!1'Q'13G!(.?'!2/!-$(('%.G!$,D!-$(('%.!+%$D1'!03'D4!!

•:$(('%)'3!E$.!-'!%'+#$%&'D!$,D!D)3+#$%&'D!#0,D%'D3!2/!()E'3!-0(!(#'.!D2!8'$%!20(!2Q'%!()E'4!!

•V#',!-$(('%.!1)/'!I-2(#!?%),(!$,D!3($,DY-.J!)3!,2()+'$-1.!3#2%('%!(#$,!030$1G!)(!)3!()E'!(2!

?0%+#$3'!$!,'8!-$(('%.4!

•6,1.!03'!-$(('%)'3!(#$(!+2,/2%E!(2!3?'+)/)+$()2,3!$,D!2,1.!%'+#$%&'!(#'E!D)%'+(1.!(#%20&#!(#'!

)*'%+#$,(!2%!-.!03),&!$!-$(('%.!+#$%&'%!$??%2Q'D!-.!9DQ$,+'D!*'%+#$,(!>210()2,3G!F,+4!

•V#',!(#'!-$(('%.!+#$%&'%!)3!,2(!),!03'G!0,?10&!)(!/%2E!(#'!'1'+(%)+$1!20(1'(4!!

•F/!,2(!03'DG!'Q',!$!+2E?1'('1.!+#$%&'D!-$(('%.!8)11!D)3+#$%&'!2Q'%!()E'4!

•;R(%'E'!('E?'%$(0%'3!+$,!$//'+(!-$(('%.!+#$%&'!1'Q'13!Y!1'$Q'!(#'E!(2!+221!2%!8$%E!$3!

%'[0)%'D4!

! !

iMerchant Card Reader and Thermal Receipt Printer Page 6!

Resetting!the!iMerchant!

!7#'!)*'%+#$,(!+2,($),3!$!?28'%/01!?%2+'332%4!!T)B'!$11!+2E?0(),&!D'Q)+'3G!(#'!)*'%+#$,(!E$.!

,''D!(2!-'!%'3'(!/%2E!()E'!(2!()E'4!!F,!2%D'%!(2!%'3'(!(#'!?%),('%G!03'!$!?$?'%!+1)?!$,D!?%'33!(#'!%'3'(!

-0((2,!12+$('D!),3)D'!(#'!?%),('%!(#%20&#!(#'!%'3'(!$++'33!#21'4!!7#)3!)3!$!3E$11!#21'!2,!(#'!-2((2E!

-$+B3)D'!2/!(#'!?%),('%4!91('%,$()Q'1.G!.20!+$,!%'3'(!(#'!?%),('%!-.!%'E2Q),&!(#'!-$(('%.!/%2E!(#'!

?%),('%!$,D!(#',!%'?1$+),&!)(4!

72!?%2?'%1.!%'3'(!(#'!)*'%+#$,(!8#)1'!03),&!$,!$??1)+$()2,^!

•Z,?10&!(#'!?%),('%!+$-1'!/%2E!(#'!)*'%+#$,(4!

a20!D2!,2(!,''D!(2!0,?10&!(#'!+#$%&),&!+$-1'!)/!)(!)3!$(($+#'D4!

•='3'(!(#'!)*'%+#$,(4!

•70%,!2,!(#'!)*'%+#$,(4!

•A10&!(#'!?%),('%!+$-1'!-$+B!),(2!(#'!)*'%+#$,(4!

Cleaning!the!iMerchant!

•72!+1'$,!(#'!?%),('%G!03'!$!Q$+00E!+1'$,'%G!+2E?%'33'D!&$3!B'.-2$%D!+1'$,'%3G!2%!$!32/(!+12(#4!

•:'/2%'!+1'$,),&!(#'!?%),('%G!E$B'!30%'!(#$(!(#'!?%),('%!)3!2//!$,D!$11!+$-1'3!$%'!0,?10&&'D4!

•U2!,2(!03'!$1+2#21G!321Q',(3!2%!#$%DY-%)3(1'D!-%03#'34!

•U2!,2(!1'(!8$('%!2%!2(#'%!1)[0)D3!3''?!),(2!(#'!?%),('%4!

:%5"D#6E#F%8#&-"#*"55()*#E&G!"#-"&'!#=2")#!=(,()*#&#4&-'#.(H"HI#-"'#EG&!2#=(52#&#'%8JG"#J"",0I#52"#K&*)"5(4#

2"&'#E%-#52"#4&-'#-"&'"-#K&F#)""'#5%#J"#4G"&)"'H#@&-'LG"")#3&*)"5(4#<"&'#@G"&)()*#@&-'!#%-#8)!4")5"'#

M&JF#N(,"!#4&)#J"#8!"'#5%#4G"&)#52"#2"&'#=(52%85#'&K&*"#

! !

iMerchant Card Reader and Thermal Receipt Printer Page 7!

How!to!Use!the!iMerchant!

!7#'!)*'%+#$,(!E03(!-'!+2,,'+('D!D)%'+(1.!(2!.20%!?#2,'!2%!($-1'(!03),&!(#'!LXY?),WE),)YZ>:!

?%),('%!+$-1'!(#$(!8$3!),+10D'D!),!.20%!)*'%+#$,(!?$+B$&'4!6,1.!(#)3!?%),('%!+$-1'!2%!+$-1'3!+'%()/)'D!

-.!9DQ$,+'D!*'%+#$,(!>210()2,3G!F,+4!+$,!-'!03'D4!F/!.20!$%'!03),&!(#'!)*'%+#$,(!/2%!38)?),&!+%'D)(!

+$%D3G!(#'!03'!2/!L%DY?$%(.!+$-1'3!+$,!?1$+'!.20!),!Q)21$()2,!2/!.20%!E'%+#$,(!$++20,(G!3),+'!)(!)3!

$&$),3(!CF>9!6A;=97F5d!=;dZT97F65>!(2!-%2$D+$3(!0,',+%.?('D!E$&,'()+!(%$+B!D$($4!"$-1'3!/%2E!

0,B,28,!320%+'3!E$.!$(('E?(!(2!D'+%.?(!2%!3(2%'!E$&,'()+!(%$+B!D$($4!7#'!?%),('%!+$-1'!),+10D'D!),!

(#)3!?$+B$&'!#$3!?$33'D!3(%),&',(!('3(3!),!2%D'%!(2!E$B'!)(!+2E?1)$,(!(2!(#'!%'&01$()2,3!(#$(!&2Q'%,!

(#'!?$.E',(!),D03(%.4!!

6)E-&-"'#:%5(4"D#52"#(3"-42&)5#2&!#&#=()'%=#52&5#&,,"&-!#5%#J"#&)#6-OP#.6)E-&-"'0#,%-5H#12"-"#&-"#)%#6-OP#

4%K,%)")5!#()#52"#(3"-42&)5H##12"#=()'%=#"Q(!5!#%)GF#5%#!8,,%-5#48!5%K#R"-!(%)!#8!"'#()#&#)%)S4-"'(5#4&-'#

")R(-%)K")5#%-#E%-#E858-"#5"42)%G%*("!#!842#&)'#:;@#.:"&-#;("G'#@%KK8)(4&5(%)!0H##

To!use!the!iMerchant!with!your!phone!or!tablet!follow!these!steps:!

IHJ 9(($+#!(#'!LXY?),!+2,,'+(2%!',D!2/!(#'!?%),('%!+$-1'!(2!.20%!?#2,'!2%!($-1'(4!

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Helpful!Tips!

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iMerchant Card Reader and Thermal Receipt Printer Page 8!

How!to!Use!Pocket!Verifier!

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http://merchantanywhere.com/ios!

Using!Pocket!Verifier!for!the!iPhone/iPod!

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Using!Pocket!Verifier!for!the!iPad!

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