Advantech UBC-DS31 Manuale utente

User Manual

UBC-DS31

Smart Digital Signage Player

UBC-DS31 User Manual ii

The documentation and the software included with this product are copyrighted 2013

by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right

to make improvements in the products described in this manual at any time without

notice. No part of this manual may be reproduced, copied, translated or transmitted

in any form or by any means without the prior written permission of Advantech Co.,

Ltd. Information provided in this manual is intended to be accurate and reliable. How-

ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-

ments of the rights of third parties, which may result from its use.

Acknowledgements

ARM is trademark of ARM Corporation.

Freescale is trademark of Freescale Corporation.

All other product names or trademarks are properties of their respective owners.

For more information about this and other Advantech products, please visit our web-

site at:

http://www.advantech.com/

http://www.advantech.com/ePlatform/

For technical support and service, please visit our support website at:

http://support.advantech.com.tw/support/

Part No. 2002DS3100 Edition 1

Printed in Taiwan August 2013

iii UBC-DS31 User Manual

Product Warranty (2 years)

Advantech warrants to you, the original purchaser, that each of its products will be

free from defects in materials and workmanship for two years from the date of pur-

chase.

This warranty does not apply to any products which have been repaired or altered by

persons other than repair personnel authorized by Advantech, or which have been

subject to misuse, abuse, accident or improper installation. Advantech assumes no

liability under the terms of this warranty as a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous testing, most of

our customers never need to use our repair service. If an Advantech product is defec-

tive, it will be repaired or replaced at no charge during the warranty period. For out-

of-warranty repairs, you will be billed according to the cost of replacement materials,

service time and freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For example, CPU

speed, Advantech products used, other hardware and software used, etc.) Note

anything abnormal and list any onscreen messages you get when the problem

occurs.

2. Call your dealer and describe the problem. Please have your manual, product,

and any helpful information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return merchandize

authorization) number from your dealer. This allows us to process your return

more quickly.

4. Carefully pack the defective product, a fully-completed Repair and Replacement

Order Card and a photocopy proof of purchase date (such as your sales receipt)

in a shippable container. A product returned without proof of the purchase date

is not eligible for warranty service.

5. Write the RMA number visibly on the outside of the package and ship it prepaid

to your dealer.

UBC-DS31 User Manual iv

Declaration of Conformity

FCC Class B

Note: This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installa-

tion. This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful inter-

ference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interfer-

ence to radio or television reception, which can be determined by turning the equip-

ment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Technical Support and Assistance

1. Visit the Advantech website at http://support.advantech.com where you can find

the latest information about the product.

2. Contact your distributor, sales representative, or Advantech's customer service

center for technical support if you need additional assistance. Please have the

following information ready before you call:

–Product name and serial number

–Description of your peripheral attachments

–Description of your software (operating system, version, application software,

etc.)

–A complete description of the problem

–The exact wording of any error messages

v UBC-DS31 User Manual

Warnings, Cautions and Notes

Packing List

Before setting up the system, check that the items listed below are included and in

good condition. If any item does not accord with the table, please contact your

dealer immediately.

1x UBC-DS31 unit

1x VESA bracket

1x SD cover

1x Screws package

1x 2 years warranty card

1x Quick start guide

Ordering Information

Optional Accessories

Warning! Warnings indicate conditions, which if not observed, can cause personal

injury!

Caution! Cautions are included to help you avoid damaging hardware or losing

data. e.g.

There is a danger of a new battery exploding if it is incorrectly installed.

Do not attempt to recharge, force open, or heat the battery. Replace the

battery only with the same or equivalent type recommended by the man-

ufacturer. Discard used batteries according to the manufacturer's

instructions.

Note! Notes provide optional additional information.

Model Number Description

UBC-DS31CD-MD00E Freescale i.mx6 1.0GHz Dual w/

VGA+HDMI+COM+USB+GBE+Audio, w/o miniPCIe+SIM slot

Model Number Description

1757003553 Adaptor 100-240V 36W 12V 3A W/O PFC 9NA0361603

1700001524 3-pin USA standard power cord

170203183C 3-pin Europe standard cord

170203180A 3-pin UK standard power cord.

1990022422S000 Fixed rail 71.3Lx6.2W mm YJC-64C for UBC-DS31

1990022423S000 Fixed ring DIA:7.5-8.5 FWM-8K for UBC-DS31

UBC-DS31 User Manual vi

Safety Instructions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning. Use a damp

cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near the equip-

ment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a reliable surface during installation. Dropping it or letting

it fall may cause damage.

7. The openings on the enclosure are for air convection. Protect the equipment

from overheating. DO NOT COVER THE OPENINGS.

8. Make sure the voltage of the power source is correct before connecting the

equipment to the power outlet.

9. Position the power cord so that people cannot step on it. Do not place anything

over the power cord.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the power source

to avoid damage by transient overvoltage.

12. Never pour any liquid into an opening. This may cause fire or electrical shock.

13. Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

14. If one of the following situations arises, get the equipment checked by service

personnel:

The power cord or plug is damaged.

Liquid has penetrated into the equipment.

The equipment has been exposed to moisture.

The equipment does not work well, or you cannot get it to work according to

the user's manual.

The equipment has been dropped and damaged.

The equipment has obvious signs of breakage.

15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE

STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C

(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT

SHOULD BE IN A CONTROLLED ENVIRONMENT.

16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE

RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES

ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.

The sound pressure level at the operator's position according to IEC 704-1:1982 is

no more than 70 dB (A).

DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech

disclaims all responsibility for the accuracy of any statements contained herein.

vii UBC-DS31 User Manual

Safety Precaution - Static Electricity

Follow these simple precautions to protect yourself from harm and the products from

damage.

To avoid electrical shock, always disconnect the power from your PC chassis

before you work on it. Don't touch any components on the CPU card or other

cards while the PC is on.

Disconnect power before making any configuration changes. The sudden rush

of power as you connect a jumper or install a card may damage sensitive elec-

tronic components.

UBC-DS31 User Manual viii

ix UBC-DS31 User Manual

Contents

Chapter 1 General Introduction ...........................1

1.1 Introduction ............................................................................................... 2

1.2 Product Features....................................................................................... 2

1.2.1 Key Features................................................................................. 2

1.2.2 General ......................................................................................... 2

1.2.3 Graphic ......................................................................................... 2

1.2.4 Ethernet ........................................................................................ 2

1.2.5 Power Consumption...................................................................... 3

1.3 Mechanical Specification........................................................................... 3

1.3.1 Dimensions ................................................................................... 3

1.3.2 Weight........................................................................................... 3

1.4 Power Requirements................................................................................. 3

1.4.1 System Power............................................................................... 3

1.4.2 RTC Battery .................................................................................. 3

1.5 Environment Specifications....................................................................... 4

1.5.1 Operating Temperature................................................................. 4

1.5.2 Relative Humidity .......................................................................... 4

1.5.3 Storage Temperature.................................................................... 4

1.5.4 Vibration Loading during Operation .............................................. 4

1.5.5 EMC .............................................................................................. 4

Chapter 2 Hardware Functionality.......................5

2.1 Introduction ............................................................................................... 6

2.2 UBC-DS31 I/O Indication .......................................................................... 6

Figure 2.1 UBC-DS31 front view ................................................. 6

Figure 2.2 UBC-DS31 LED indication.......................................... 6

Figure 2.3 UBC-DS31 left side view ............................................ 6

2.3 UBC-DS31 I/O Connectors ....................................................................... 7

2.3.1 Power Input Connector ................................................................. 7

Figure 2.4 Power input connector................................................ 7

2.3.2 Reset Button ................................................................................. 7

Figure 2.5 reset button................................................................. 7

2.3.3 VGA Connector............................................................................. 7

Figure 2.6 VGA connector ........................................................... 7

Table 2.1: VGA Connector Pin Assignment ................................ 7

2.3.4 COM Connector ............................................................................ 8

Figure 2.7 COM connector .......................................................... 8

Table 2.2: COM Connector Pin Assignment................................ 8

2.3.5 Ethernet Connector (LAN) ............................................................ 8

Figure 2.8 Ethernet connector ..................................................... 8

2.3.6 USB Connector ............................................................................. 9

Figure 2.9 USB connector ........................................................... 9

Table 2.3: USB Connector Pin Assignment................................. 9

2.3.7 HDMI Connector ........................................................................... 9

Figure 2.10HDMI connector.......................................................... 9

Table 2.4: HDMI Connector Pin Assignment............................... 9

2.3.8 Audio Connector ......................................................................... 10

Figure 2.11audio connector ........................................................ 10

2.3.9 SD Connector ............................................................................. 10

Figure 2.12SD connector............................................................ 10

Table 2.5: SD Connector Pin Assignment ................................. 11

2.4 UBC-DS31 Hardware Installation............................................................ 11

2.4.1 SD Card Installation .................................................................... 11

UBC-DS31 User Manual x

Figure 2.13SD card installation .................................................. 11

Figure 2.14Un-docking the system and VESA plate .................. 11

Figure 2.15Unscrew the two screws........................................... 12

Figure 2.16Open the top cover................................................... 12

Figure 2.17Changing the SD cover ............................................ 13

Figure 2.18SD cover exchange installation ................................ 13

2.4.2 Mounting Assembly method ....................................................... 13

Figure 2.19VESA and flexible mounting..................................... 13

2.4.3 Fastener Installation ................................................................... 14

Figure 2.20Fastening cables ...................................................... 14

Chapter 3 Software Functionality ..................... 15

3.1 Software Structure .................................................................................. 16

3.2 Installation............................................................................................... 17

3.2.1 SUSIAccess for Signage Requirement....................................... 17

3.2.2 Starting Installation ..................................................................... 17

Figure 3.1 Welcome page ......................................................... 18

Figure 3.2 License term page.................................................... 18

Figure 3.3 Choose a file location page ...................................... 19

Figure 3.4 Confirm page............................................................ 19

Figure 3.5 Installation page ....................................................... 20

Figure 3.6 Install success page ................................................. 20

3.3 Using SUSIAccess for Signage .............................................................. 21

3.3.1 SUSIAccess for Signage Console .............................................. 21

Figure 3.7 Main page................................................................. 21

Figure 3.8 Configuration page ................................................... 21

Figure 3.9 General Setting Page ............................................... 22

Figure 3.10Wallpaper setting page............................................. 22

Figure 3.11Content management page...................................... 24

Figure 3.12Modify page.............................................................. 25

Figure 3.13Export Window ......................................................... 25

Figure 3.14Confirm to delete window ......................................... 26

Figure 3.15Layout page.............................................................. 26

Figure 3.16Layout page.............................................................. 27

Figure 3.17Modify page.............................................................. 28

Figure 3.18Video playlist window ............................................... 28

Figure 3.19Picture Playlist Window ............................................ 29

Figure 3.20Marquee Editor Window ........................................... 30

Figure 3.21Background editor window ....................................... 31

Figure 3.22Preview page............................................................ 32

Figure 3.23Devices List Page..................................................... 33

Figure 3.24Dispatch window ...................................................... 34

Figure 3.25Derailed Info device window..................................... 34

Figure 3.26Firmware update window ......................................... 35

Figure 3.27Device Configuration Window .................................. 36

Figure 3.28Remote device window ............................................ 37

3.3.2 SUSIAccess for Signage Player ................................................. 37

Figure 3.29Network page ........................................................... 37

Figure 3.30System Page ............................................................ 38

Figure 3.31Remote Page ........................................................... 39

Figure 3.32Help Page................................................................. 40

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