Aidcall Touchsafe Pro Bluebell Manuale utente

DocNo.FM5605issueC1Page1

Touchsafe®Pro

WirelessNursecallSystem

_________________________________________________________________________________________________



BluebellPager

UserGuide



Aidcalloperatesapolicyofcontinualproductimprovementand

reservestherighttomodifythespecificationofitsproducts.



Ifanyvariationtothedetailsinthisdocumentaresuspectedplease

contactAidcall’sTechnicalSupport.



 



Aidcall,abusinessunitofLegrandElectricLtd

CowleyRoad,BlythRiversideBusinessPark,Blyth,Northumberland,NE245TF.

T:+44(0)1670357431www.aidcall.co.uk

________________________________________________________________

DocNo.FM5605issueC1Page2

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CONTENTS

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SectionTopicPage

  

1ProductOverview2

2ImportantSafetyInstructions3

3RegulatoryInformation 4

4Maintenance&Care4

5PagerFeatures5

6GettingStarted5

7MessageDisplay 6

8DeleteMessages7

9NursePresentOperation8

10AlarmButtonOperation 9

11Volume&VibrateSettings10

12OutofRangeAlert11

13OptionalExitAlert11

14OptionalLogonTerminal 12

15Day/NightUse 13

16OptionalTelephoneInterface13

17PagerCharging14

18Specification 15



CONTENTS

1. PRODUCTOVERVIEW



BluebellPagersareusedwiththeTouchsafeProNursecallsystemtoalertstaffofalarmcallsnomatter

wheretheyareonthescheme;theycanalsocombinethefunctionofaNursePresent“Buddy”toidentify

thestaffmemberattendingthecall.Upto999Pagerscanbeusedperscheme.



TheNursecallsystemcanbesetupsoallcallsarereportedtoallPagersatalltimes,orday/nightgroupscan

besetsodifferentPagerscanbenotifieddependingonthetimeofday.Thetypesofcallthatarereported

tothePagerscanbesetalongwiththebeeppatterntoidentifydifferentcalltypes.FurthermorePagers

canbeconfiguredintozonessocallsareonlynotifiedtothestaffresponsibleforspecificareas.



Pagercallscanbealertedbybeeponly(withavarietyofsounds),vibrateonly,orbeepandvibrate

together.AtextmessageontheclearbacklitLCDdisplayidentifiesthecalltypeandwhereithascome

from;thelast4messagesarestoredforlaterreviewifnecessary.



Pagersincludearechargeablebatterywhichcanprovideupto72hoursofusewhenfullycharged,shoulda

lowbatteryconditionoccuritisnotifiedonthePagerdisplay.Singleor5baychargersareavailable.Pagers

arehousedinarobustwaterproofcaseandaresuppliedwithabeltclipandabungeecordasstandard.



AccidentalremovalofaPagercanbepreventedbyusinganExitBeaconorprogrammingtheout‐of‐range

alert.IfthePagerleavessiteitwillbegintobeepandcanonlybestoppedbyreturningittothecharger.



IftheoptionaltelephoneinterfaceisfittedthenPagerscanbecalledfromthebuildingsinternaltelephone

system.ThetelephonenumbertherecipientisbeingrequestedtocallisdisplayedonthePager.

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DocNo.FM5605issueC1Page3

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2. IMPORTANTSAFETYINSTRUCTIONS

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Readandunderstandtheseinstructionsbeforeuse.Keeptheseinstructionsforfuturereference.



Donotdisassemblethisproductorattempttorepairityourself.

Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.

Onlyre‐chargePagersinaBluebellsingleor5baychargerrack.





TherechargeablebatteryinsidethisPagerisnotuserreplaceable.

ThecompletePagermustbereturnedtothemanufacturerforbatteryreplacement.



Donotexposetodirectsunlight.



Donotfullysubmergeinwaterforprolongedperiods.



Donotdroporexposetohighvibrationorshock.



Cleanwithahard‐surfacedisinfectantwipeoradampclothandanon‐abrasivecleaningproduct.

Polishwithadryduster.



Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,

polishes,etc.)whencleaningthisproduct.



Attheendofitslifethisproductshouldbedisposedofandrecycledinaccordancewiththe

environmentalregulations.SeetheRegulatoryInformationinsection3below.

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CONTENTS

DocNo.FM5605issueC1Page4

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3. REGULATORYINFORMATION

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ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.

ElectroMagneticCompatibility;ETSIEN300‐220‐1v2.3.1

EMCforShortRangeDevices;ETSIETS300‐683

RestrictionofHazardousSubstances;RoHS2011/65/EU

AcopyofthecompleteDeclarationofConformityisavailablefromAidcall.



ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe

disposedofwithothercommercialwasteattheendofitsworkinglife.



TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace

torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe

environment,treathazardoussubstancesandavoidincreasinglandfill.



Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase

contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.



Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe

hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.



TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof

batteries.



Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.



NTEE

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4. MAINTENANCE&CARE

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ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan

annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof

trainedServiceEngineerswhospecialiseinwirelessNursecallandPagingsystems.



Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall

non‐rechargeablebatteries,afullsystemtest,softwareupdates(ifapplicable)andaServiceCertificate.



FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices

teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance

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MONTHLYMAINTENANCE

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Pagersshouldberegularlycleanedwithahard‐surfacedisinfectantwipe,atthesametimetheyshouldbe

checkedforsignsofexternalphysicaldamage.Brokenorcrackedplasticcantrapdirtandcontributetothe

spreadofgerms.AnyPagersfounddamagedshouldbereplacedimmediately.Pagersneedingrepaircanbe

returnedviathewebsite;www.aidcall.co.uk/healthcare/support/repair



BI‐ANNUALMAINTENANCE



PagersuseLithiumIon(Li‐ion)rechargeablebatteries,thesehaveatypicallifeofbetween2and5years

assuminga12hourshiftbetweencharges.Whentheoperationallifeafterafullchargebeginstoshorten

dramaticallythePagershouldbereturnedforbatteryreplacementviatheAidcallrepairswebsite(address

above).

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DocNo.FM5605issueC1Page5

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5. PAGERFEATURES



ThekeyfeaturesoftheBluebellPagerareidentifiedbelow;







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6. GETTINGSTARTED

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POWERON



ToturnONpressthePowerbutton

ThePagerwillbeepanddisplaytheLOGONscreen

Afterabout15secondsthedisplaywillshowtheSTANDBYSCREENsimilartobelow;



POWEROFF



Pagerswillnormallybeleftswitchedonatalltimes,howeveriftheyarenotgoingtobeusedfora

prolongedperiodtheycanbeturnedoff.

ToturnOFF;pressandholdthePower,DeleteandTickbuttonstogetherthenrelease.

ThePagerwillbeepandthedisplaywillgoblank.



CONTENTS

PowerButton

MessageScrollButton

(Press&holdformanual

volume/vibratesettings

andotheroptionsconfig)

NursePresentButton

(SendIR)

AlarmButton

2Linex16Character

BacklitLCDDisplay



 



InternalBeeper

andVibrateAlert

DeleteButton

HeartbeatLED



BungeeFixingSlot

In‐CoverageSymbol

3DigitPagerID

LocationID(notused)

BatteryStatusSymbol





ID101 M2 L00R

No.ofStoredMessages

BeltCliponRear

Infra‐Red(IR)LED

AidcallPartNo.W07503



DocNo.FM5605issueC1Page6

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7. MESSAGEDISPLAY



AlarmmessagesfromtheTouchsafeProNursecallsystemaredisplayedautomatically.Uptofourmessages

arestoredinthePager,asnewmessagesarereceivedtheoldestmessageisdeletedautomatically.



OnreceiptofamessagethePagerwillbeepfor5secondsandshowthecalltypeandunitIDasa6

charactercode(e.g.EME038)followedbyatextmessageofupto24characterstoidentifythelocation.





After5secondsthedisplaywillreverttothestandbyscreenwiththemessageonthesecondline;



ToreviewthestoredmessagesinrotationrepeatedlypresstheScrollbutton…



 

EME038 Daisy Ward

Bedroom 038

TheexampleEME038showsanEmergencyCallfrom

unitID038whichisinDaisyWardBedroom38.

Otherpossiblecalltypesarelistedbelow;

CodeCallType

CAL038CallfromunitID038

NUR038 NursePresentatunitID038

ASS038AssistanceCallfromunitID038

EME038 EmergencyCallfromunitID038

CAR038CardiacCallfromunitID038

BED038BedtobeCleanedatunitID038

CAN038CallCancelledatunitID038



 

ID101 M2 L00R

EME038 Daisy Ward

M2indicatesthenumberofstoredmessages

(maximum4).



 

CAL003 Poppy Ward

Bedroom 003 04

04indicatestheelapsedtimesincereceiving

thestoredmessage(inminutes).

DocNo.FM5605issueC1Page7



8. DELETEMESSAGES



PresstheScrollbuttonthenpresstheDeletebutton…



 

EME038 Daisy Ward

DELETE?

AfterthefirstpressoftheDeletebuttonthe

displaywillprompt:DELETE?



Ifyou’resureyouwanttodeleteALLmessages

pressDeleteagain.



 

ID101 L00R

DELETED

ThePagerwillmomentarilydisplayDELETED

thenreturntothestandbyscreen.

DocNo.FM5605issueC1Page8



9. NURSEPRESENTOPERATION



The“NursePresent”featureallowsaCarertoindicatetotheNursecallsystemthattheyareattendingtoa

callorvisitingaPatient.Note:toregisterNursePresentthedisplaysideofthePagermustbepointed

towardstheCallPointfromnomorethan1.5metresawaywhenthebuttonispressed.



Onaroutinevisit;orientatethePagerasshownbelowandpresstheNursePresentbutton‐thered

LEDontheCallPointwillflashonceandtheunitwillbeepwhentheinfra‐red(IR)signalisreceived.



Orifyouarerespondingtoacall;orientatethePagercorrectlyandpresstheNursePresentbutton,the

redLEDontheCallPointwillgooutandthebeepwillstop.



IftheCallPointhasadisplayitwillshow“ACKNOWLEDGEDNURSEPRESENT”whentheeventhasbeen

receivedontheNursecallpanel.



NURSECALLPANELDISPLAY



TheNursecallpanelwilldisplaythecalllikethis…



ThescreenbannerisgreenforaNursePresentnotification.

TheCarerNamewillbedisplayed(or2digitPagerIDifunassigned).

TouchthebannertodisplayClientNotesorpresstheAccept

buttontonotifyallotherpanelsthecallisbeingdealtwith.

Thebannerchangestopurplewhenacallisaccepted.



TOCANCELTHECALL



IftheCallPointhasadisplayitwillshow“ACKNOWLEDGEDCANCEL”whenthecallhasbeenreceivedand

cancelledofftheNursecallpanel.AcallcancelledmessagewillbesenttothePagers.



PointtheDisplaySideofthePagertowards

theCallPointasshownbelowandpressthe

NursePresentbutton.



ThePagerwilldisplaySENDINGIRfor

5seconds.

Note:thePagermust

bewithin1.5metres

oftheCallPoint



ACKNOWLEDGED

NURSEPRESENT

Carer Name

PresstheLIGHTGREY

buttonontheCallPoint

tocancelthecall.

ACKNOWLEDGED

CANCEL

CAN001

Acallcancelled

messagewillbe

senttothePagers.

Display

Side

DocNo.FM5605issueC1Page9



10.ALARMBUTTONOPERATION



TheredAlarmbuttoncanbesetuptocallaPagergroupnumberwithanEmergencycallfollowedby

aninfra‐redEmergencycall.ThiswillbereceivedbyaNursecallCallPoint(providedthereisonewithin

rangeandthePagerisorientatedcorrectly)andbedisplayedontheNursecallpanel;amessagewillthenbe

relayedtoallPagerswiththeoriginatingPagerIDandthelocationoftheCallPointthatreceivedthe

infra‐redsignal.



AftertheredbuttonalarmhasbeentransmittedtotheBluebellPagers,theoriginatingPagerwillsend‐out

anEmergencyinfra‐redtransmission.



Theoriginatorthenhastheoptiontopressthebuttontocancelthecalliftheincidenthasbeen

resolvedoriftheredbuttonwaspressedbyaccident.









Afterthefirstpressofthebuttonthedisplay

willprompt:CANCEL?



Ifyou’resureyouwanttocancelthiscallpress

thebuttonagain.









EMERGENCY

RED BUTT-101

WhentheredAlarmbuttonispressedacallwill

gotoallPagerswiththeredbuttongroupcode.



ThesePagerswilldisplayEMERGENCY*,thefact

itisaREDBUTTONcallandtheidentityofthe

originatingPageri.e.ID101inthisexample.



*Note:thetextdisplayedi.e.“EMERGENCY”can

besetupduringconfiguration.





EME015 Daisy Ward

Bedroom 015

ProvidedtheoriginatingPageriswithinrangeof

aTouchsafeProCallPointanEmergencycallwill

benotifiedontheNursecallpanelandanormal

pagingcallwillbesent‐out.



PagerswilldisplaydetailsoftheunitIDand

locationoftheCallPointthatdetectedthecall.





CANCEL?

DocNo.FM5605issueC1Page10



11.VOLUME&VIBRATESETTINGS



Theoptionsmodeallowsyoutooverridethedefaultsettings*andchangethebeepvolumeandturn

vibrateonoroff.Toenterthismodeyoumustensurethatallstoredmessagesaredeleted.



PressandholdtheScrollbuttonuntilthe

displayshowsthecurrentvolumesetting.



PresstheScrollbuttonagaintotogglebetween

HIGHVOLUME?andLOWVOLUME?



Pressthebuttontoselectthechosenvolume

setting.



Note:thevolumecanbechangedbutitwillrevert

backtothedefaultlevelagainwhenthePageris

placedintheChargingRack.





Aftersettingthevolumethedisplaywillshowthe

currentvibratesetting.



PresstheScrollbuttonagaintotogglebetween

VIBRATEON?andVIBRATEOFF?



Pressthebuttontoselectthechosenvibrate

setting.



Note:thevibratesettingcanbechangedbutitwill

revertbacktothedefaultsettingagainwhenthe

PagerisplacedintheChargingRack.



Aftersettingthevibratethedisplaywillshowthe

Softwaretitlegroupandallthepagerscallgroups.



Thissettinglevelisonlylikelytobeneededby

Engineerswhensetting‐upthesystemorfor

remotefaultdiagnosis.



PresstheScrollbuttonagaintoreverttothe

STANDBYSCREENoritwillrevertautomatically.



*RefertotheBluebellPagingSystemInstallationGuide(AidcallDocNo.FM5600)fordetailson

defaultsettings.





HIGH VOLUME ?



 

VIBRATE ON ?



 

PA-09-019L

M5A7

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