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Do not leave problems unresolved. If a satisfactory solution cannot be achieved after troubleshooting
a problem, please contact Allegion at 1-877-671-7011. If you must wait for the following workday to
call Allegion, leave the door inoperable until satisfactory repairs can be made. Never sacrifice the safe
operation of the automatic door or gate for an incomplete solution.
For more information, visit www.allegion.com.
The sensor manufacturer cannot be held responsible for incorrect installations or inappropriate adjustments of the sensor/device; therefore, the sensor
manufacturer does not guarantee any use of the sensor outside of its intended purpose.
The sensor manufacturer strongly recommends that installation and service technicians be AAADM-certified for pedestrian doors, IDA-certified for
doors/gates, and factory-trained for the type of door/gate system.
Installers and service personnel are responsible for executing a risk assessment following each installation/service performed, ensuring that the sensor
system installation is compliant with local, national, and international regulations, codes, and standards.
Once installation or service work is complete, a safety inspection of the door/gate shall be performed per the door/gate manufacturer recommendations
and/or per AAADM/ANSI/DASMA guidelines (where applicable) for best industry practices. Safety inspections must be performed during each service
call – examples of these safety inspections can be found on an AAADM safety information label (e.g. ANSI/DASMA 102, ANSI/DASMA 107).
Verify that all appropriate industry signage and warning labels are in place.
INSTALLATION/SERVICE COMPLIANCE EXPECTATIONS
PLEASE KEEP FOR FURTHER USE – DESIGNED FOR COLOR PRINTING
75.5306.02ALLEGIONTIME-DELAYMODULE8310-84520180702
TROUBLESHOOTING
Door sequencer
will not activate
Faulty power supply or
activation input
Ensure correct power supply of 15 – 24 VAC / VDC.
Power should come from an isolated transformer – not
from the door control.
Check for proper power at the orange and brown
wires of the Door Sequencer. If power source is good,
but not present at the connector, check the orange
and brown wires for continuity with an ohm meter.
Replace as necessary.
When powering with DC power, observe polarity.
Orange must be (-) and brown must be (+).
Using a multi-meter, check both gray wires for continu-
ity.
Door stays open
too long
Total time delay between the
door sequencer and the door
control is too long
For hold-open time, use the Time Delay Module timer
if the door control does not have a time-delay adjust-
ment. If it does, set the Time Delay Module to the
minimum setting, and use the door control’s hold time
exclusively.
Door unlocks but
will not open
Lock device is drawing too
much from the power supply
Install separate power supply for lock device.
