ALLIED TIME Alliance AT10C Manuale utente

V.3

Allied Time

Alliance AT10C

Manual

Allied Time

Alliance AT10C

Manual

What’s Included?

Thank you for purchasing a reader for your Alliance AT10C Easy Time Clock account!

Below is a list of what you have received with your purchase.

What you should know about this reader:

Operating temperature is between 32°F to 113°F

Humidity level is limited to 5-80%

Do not mount reader in direct sunlight

If the reader loses connection to the internet, it can store up to 50,000 punches. Once reconnected, the

punches should automatically send to your account. If they don’t send, they can also be uploaded

manually.

Reader Contents

Reader

Back Plate

Ethernet Cord

Power Cord

3 Port Terminal

Screws/Anchors

Additional Contents

Reader Manual

USB Drive

White Box and Packing Material

Remember: Keep all of these items… just in case!

1

Getting Connected to Wifi

Wi-Fi Network Setup

Step 1: USB Drive + Computer

1.

Insert the included US drive into your computer and open drive.

2.

Double click on the zkoption.txt file, the contents should be WIFIPassword=.

3.

Without adding a space, enter your Wifi

password directly after the “=”.

4.

File > Save

5.

Make sure the file is saved as zkoption

with contents: WIFIPassword=YourPassword.

These must be exact!

6.

Safely eject the USB from your computer.

2

Getting Connected to Wifi

Wi-Fi Network Setup

Step 2: USB + Reader

1.

Insert USB drive into reader.

2.

Press Enter (

) to display the menu options.

3.

Arrow right to Comm. and press Enter.

4.

Arrow down to Wireless and press Enter.

5.

Arrow down to highlight your wireless network and press Enter.

Signal must be at

least 3 bars in

order to connect

properly.

3

Getting Connected to Wifi

6.

Arrow down to Load Password and press Enter.

7.

Arrow down to OK and press Enter.

8.

The reader will search for your network. Once connected, ESC out to the home screen.

9.

Manually restart the reader. Hold down the red power button until the reader counts

down and powers off. Press the red button again to restart.

10. Your reader screen should now show

in the top right corner.

4

Wifi Troubleshooting

Having trouble getting connected to Wifi? Try these troubleshooting steps:

Step One: On the home screen, what do you see?

Is the file titled “

zkoption

” (not

zkoption(2) or any other variance)?

Does the file contain “WIFIPassword=”

with exact capitalization and no space

after the “=”?

Contact Customer Support

Must be exactly:

WIFIPassword=YourPx

Is it saved as a .txt file?

File must be exactly:

zkoption.txt

YES

There is a red “

X

”

over just the globe.

There is a red “

X

” over both

the globe and the Wifi bars.

Go to page 7

When you upload the

password, what happens?

The box remains blank.

No or password

appears.

Go to page 6

“Get IP Address Failed”

5

Wifi Troubleshooting

YES

In order for the reader to detect your

wireless network, it generally needs at

least 2 bars of signal.

Try moving the reader closer to your

router. Some items in your office may

affect the signal such as water,

microwaves, or concrete walls.

NO

YES

In the Wireless page, are

you selecting the correct

network name?

Make sure you are

choosing your

network name.

“Get IP Address Failed”

Verify the network

password is correct.

Your network password is

case, character, and

space sensitive, and

needs to be exact.

Verify there are no

extra spaces in your

password.

Contact Customer Support

When on the Wireless page

(where you choose your

network), does your network

show at least 3 bars of signal?

6

Check for this:

WIFIPassword=YourPx

_

WIFIPassword=

_

YourPx

Wifi Troubleshooting

The DHCP should

be off when

connecting to WiFi.

NO

Is the DHCP off?

Menu > Comm > Network

Do you have a “Terms

and Conditions” or other

type of sign-on page for

your WiFi network?

Do you have a firewall or

any other security on your

network that could possibly

block a connection?

An exception must be

made for the reader.

Contact your IT

department.

YES

There is a red “

X

” over just the globe.

NO

In order for the reader to detect

your wireless network, it

generally needs at least 2 bars

of signal.

Try moving the reader closer to

your router. Some items in your

office may affect the signal such

as water, microwaves, or

concrete walls.

Contact Customer Support

When on the Wireless page

(where you choose your

network), does your network

show at least 3 bars of signal?

YES

NO

7

First, reboot the reader.

(Hold down the red power button

until it counts down. Press red

button again to turn back on.)

YES

Getting Connected to Ethernet

Ethernet Network Setup

1.

Plug the Ethernet cable in to the back of the reader and to an active internet port.

2.

Plug the power cable into the back of the reader and into an electrical outlet.

3.

Make sure the DHCP is turned ON.

a.

Go into the menu

b.

Comm

–

Network

c.

DHCP

–

set to “ON”

d.

Arrow down to OK and press Enter

e.

Reboot the reader

Your reader screen should now show in the top right corner.

Having trouble getting connected to Ethernet? Try these troubleshooting steps:

8

NO

The Ethernet cable

must be connected

before powering the

reader on.

When you turned the reader

on, was the Ethernet cable

already connected?

YES

Is the DHCP on?

Click Enter ( ) to go

to the menu. Go to Comm

and Network. DHCP needs

to be “ON.”

YES

Test the Ethernet port

by plugging in another

device that can connect

to the internet, such as

a laptop.

If it still won’t connect, talk

to your IT department and

call Customer Support at

888-860-2535.

NO

Do you have a firewall or

any other security on your

network that could possibly

block a connection?

An exception must be

made for the reader.

Contact your IT

department.

YES

NO

Download Employees



Click “Download” next to Employee



Save Changes



Assign a Username



Assign an Employee #



Add Employee

Step One: Adding Employees

(Computer)

Log in as Admin

Setup tab > Employee Setup

Step Two: Download Employees

(Computer)

Setup tab > Reader Download

“

Disable Web Clock In

” –

Check to

disable access to clock in and out of a computer or other devices, check “Reader Only” and Save

Changes.

“

Reader PIN

” –

As a backup to fingerprint/badge, set a numeric PIN for the employee to use when clocking in on the reader. To clock in

with a PIN, the employee will punch in the Employee #, Enter, PIN, and Enter again.

“

Reader Access

” –

See

“

Security

”

“

Last Download

” –

This will show the status of downloads to the reader. If blank, the employee’s information has not been

downloaded.

Assign a Username

and Employee #

If employees will be logging

in online to view their time

cards, you can leave the

passwords blank to allow

them to set their own.

To send log in instructions (for

viewing time card or clocking in

and out online), enter the

employee’s email address

and

click “Send.”

Click Add Employee

Multiple Readers:

Choose one or more readers at the top.

Download

This is what sends information to the reader. To

send employee names to the reader (or to send

updated usernames, employee numbers, badge

numbers, or PINs), check “

Download

” and Save

Changes.

Enter ID Card or Key

Fob numbers here.

There is a number

printed on each

badge.

Now your employees are added to the system. The next step is to send this information to the reader.

9

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