ANZ TRANSACTIVE TOKEN USER GUIDE
DIGIPASS® 270 XPRESS
TURN TOKEN ON AND OFF
To turn on:
Hold down then press
To turn o:
Your token will automatically switch off if you have
not pressed any buttons for 20 seconds.
Alternatively, you can hold down
UNBLOCK YOUR TOKEN
Your token will arrive blocked, and will also become
blocked if you enter your PIN incorrectly 5 times. You will
know the token is blocked because the following screen
will be displayed
To unblock your token:
1. Turn your token on
2. Enter the 7-digit response code obtained by calling
your local ANZ Customer Service Centre
3. Enter and re-enter a 6-digit number you wish to use
as your personal PIN. (This PIN will be used each time
you turn your token on)
4. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
CHANGE TOKEN PIN
You can change your token PIN at any time.
To change your PIN:
1. Turn your token on and enter your current PIN
2. Hold down for 2 seconds
3. Enter and re-enter a 6-digit number you wish to use
as your new PIN
4. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
5. The token will not accept PINs it determines to be
weak or unsafe, such as 987654 and 111111. If the
token displays the following message you
must enter and re-enter a different 6-digit number.
LOG ON TO ANZ TRANSACTIVE – GENERATE
A ONE TIME PASSWORD (OTP)
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press on the Token keypad to generate a 6-digit One
Time Password (OTP)
4. Enter this OTP into the One Time Password field displayed
on the ANZ Transactive log on screen
RELEASE A PAYMENT - GENERATE A
TRANSACTION SIGNATURE CODE
1. Select Release in ANZ Transactive to release the
payment
2. Switch on your token and enter your 6-digit PIN
3. The token will display
4. Press on the Token keypad
5. When is displayed, type in the 6-digit value
displayed in the Token Entry Field in ANZ Transactive
6. Once the token displays enter press
7. A 7-digit ‘transaction signature’ will be displayed on the
token. Enter this into the Token Signature Code field in
ANZ Transactive
For more information about releasing a payment, please refer
to instructions in the ANZ Transactive Online Help guide,
under Payments > Working with Payments > Releasing a
Payment
To protect yourself against cybercrime, you must:
• Protect your Token as you would your
credit card
• Store your Token securely when you have
nished your online banking session
• Not share your Token or PIN with anyone
• Immediately advise ANZ if your Token is lost
or has been stolen.
!IMPORTANT
