AOpen DT3239D Manuale utente

DT3239D TOUCH DISPLAY

USER MANUAL

Catalog

Chapter 1 Product Introduction

1.1 Product introduction .......................................................................1

1.2 Precautions .....................................................................................1

1.3 About DT3239D ...............................................................................1

Chapter 2 Touch Display Installation

2.1 Touch display installation instructions ............................................2

2.2 Product picture.................................................................................3

2.3 Bracket mounting .............................................................................4

2.4 Rear VESA wall mount installation....................................................4

2.5 Interface connection.........................................................................5

2.6 Touch technology .............................................................................5

Chapter 3 Operating Instructions

3.1 Adjust the touch display ..................................................................6

3.1.1OSD Controller.........................................................................6

3.1.2 Power management system....................................................7

Chapter 4 Common Faults And Solutions

Common faults and solutions...............................................................7

Appendix A

Optimal resolution ...............................................................................9

Appendix B

Use the touch display safely ..................................................................9

Touch display maintenance...................................................................10

Product drawing...................................................................................12

Chapter 1 Product Introduction

1.1 Product introduction

DT3239D is an embedded product. The original intent of this product

was to create a product that is truly suitable for high performance, high

reliability and ease of use in a variety of complex environments.

1.2 Precautions

Use the touchmonitor properly and regularly inspect and maintain

your touchmonitor to maximize the performance and longevity of product.

See Appendix B for more information on the correct use of touch displays.

1.3 About DT3239D

DT3239D series products use WLED backlight LCD screen, 1920X1080

HD resolution, low power consumption，embedded structure, compact

shape, ultra-thin design, multiple sets of fixed holes, to meet a variety of

integration solutions. DT3239D series products have passed FCC, CE, RoHS

certification, and have a large number of market applications in industrial

control, self-service terminals, self-service vending machines, and game

console solutions.

♦Self-developed wide temperature and wide pressure industrial

control drive board;

♦Provide a variety of installation options;

♦High-quality LCD panel with wide viewing angle and good display

effect;

♦Easy-to-remove structure on the back for easy maintenance;

♦Compact, ultra-thin, easy to integrate from the side, top and bottom

♦Multi-point capacitive touch technology, surface AF treatment,

providing the best touch experience

♦VGA/HDMI dual display

M4*8 screw*16

Bracket*4（left and

right）

Bracket*4（up and

down）

Power cable *1

USB cable *1

OSD Controller *1

HDMI cable*1

Touch display *1

Chapter 2 Touch Display Installation

2.1 Touch display installation instructions

Each DT3239D should contain the following items:

2.2 Product picture

Front Back

I/O Interface

2.3 Bracket mounting

1. Place the screen of the touch display facing down;

2. The part of the L-shaped side strip with two feet is upward. The

strip hole of the L-shaped strip is aligned with the two mounting holes

of the DT3239D, and is locked with M4 screws.

3. The remaining three sides of the L-shaped bracket repeat the

operation in the second step.

2.4 Rear VESA wall mount installation

There are four sets of mounting holes and 400x200mm mounting mode on the back

of the display.

2.5 Interface connection

Note: Make sure the computer and touchmonitor are turned off

before connecting the cable to your touchmonitor and PC.

1. Connect the USB cable to the touchmonitor and the host computer;

2. Connect the HDMI signal cable to the host computer and touch

display;

3. Connect the power cable of the computer main unit and the touch

display to ensure that the AC power supply voltage ranges from 100 -

240V.

4. Start the computer host.

Note: The above process should be strictly observed when installing

the touch display, otherwise the touch display may work abnormally.

2.6 Touch technology

When connected to a Windows 7, Windows 8.1 or Windows 10

computer, the touch machine can be touched at 10 points without a

driver, and Android and Linux systems require the customer to

provide the system specific version number.

Chapter 3 Operating Instructions

3.1 Adjust the touch display

Touch displays may require user adjustments to achieve optimal

performance in video output and application performance, and touch

displays should work at optimal resolution, which is 1920x1080.

The touch display's OSD operation menu has a memory function

that automatically memorizes all control adjustments. It is not

necessary to reset the touch display parameters each time the touch

monitor's signal cable is unplugged or the power is turned off.

3.1.1OSD Controller

Button information：

Button

Function

ODS Menu

Select the previous menu item

Select the next menu item

Select

Automatic adjustment, select

parameters to adjust

Power

Power switch (on/off)

3.1.2 Power management system

When the display is not working, the screen will turn off the LCD

backlight and automatically sleep to reduce power consumption.

Power state：Power consumption：

Open state <45W

Sleep state <4W

Closed state <2W

When the touch display is not used for a long time, the power

should be disconnected.

Note: When the monitor is asleep, press the keyboard or mouse to

start the display.

Chapter 4 Common Faults and Solutions

If the touch display fails during use, please refer to the common

troubleshooting methods below. If the problem still cannot be solved,

please contact our customer service center.

Common fault resolution

Problem phenomenon

Solution

The touch display does

not respond after the

computer system is

started

1）Check if the monitor's power switch is turned

on;

2) Unplug the power cord and check if the

power adapter or power cord is powered.

Touch display brightness is

low

Please refer to the third section for instructions

on adjusting the brightness of the liquid crystal;

Display black screen

1) During operation, the monitor screen may be

set to automatically turn off after a period of

time to save power. At this point, just press any

button to get it back to work;

2) It is possible that the brightness is adjusted to

the minimum. Please refer to the instructions on

the touch display adjustment section to adjust

the brightness.

Flashes when the screen is

initialized

Turn off the monitor's power and then restart.

Display “out of ranges”

Check that if the monitor's resolution setting

exceeds the monitor's maximum resolution.

Touch function is not

available

Make sure the USB cable is correctly connected.

Appendix A

Optimal resolution

The optimal resolution of the display is the best working

resolution of the display, at which the display can achieve the

best display. The DT3239D has an optimal resolution of 1920 x

1080. In general, it is recommended to use the monitor at the

optimal resolution. At the same time, you can only operate the

display at the best resolution or below the optimal resolution,

and not work beyond the optimal resolution range.

Appendix B

Use the touch display safely.

This manual contains important information on how to

properly use and maintain your monitor. Before using the

monitor for the first time, please read this manual carefully,

especially the installation of the monitor (Chapter 2), the

operating instructions of the monitor (Chapter 3).

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