Arris Ruckus SmartZone 300 Manuale utente

SmartZone 300

Quick Setup Guide

This Quick Setup Guide provides basic instructions for setting

up the Ruckus SmartZone 300 (SZ300) on the network. For

information on advanced conﬁguration and management

options, see the Getting Started Guide and other appropriate

documents, which are available for download from the Ruckus

Support website:

https://support.ruckuswireless.com/documents

This Guide in Other Languages

请从以下网站获得该指南的简体中文版 https://

support.ruckuswireless.com.

Vous trouverez la version française de ce guide à l'adresse

suivante https://support.ruckuswireless.com.

このガイドの日本語版は https://support.ruckuswireless.com

でご覧ください。

이가이드의 한국어 버전은 웹사이트 (https://

support.ruckuswireless.com) 에서 확인하시기 바랍니다.

Veja a versão em português (Brasil) deste guia em https://

support.ruckuswireless.com.

Puede ver la versión en español (América Latina) de esta guía

en https://support.ruckuswireless.com.

Licensing Information

The SmartZone 300 (SZ300) comes pre-shipped with 10,000

temporary AP Capacity Licenses, which are valid for a period

of 90 days from when the SZ300 is conﬁgured via the initial

setup conﬁguration. For operation beyond 90 days, you

MUST buy permanent AP Capacity licenses. The purchased

Licenses MUST be activated for them to become valid.

The management of the AP Capacity Licenses and the ability

to activate the permanent License will be through the Ruckus

Support Portal (https://support.ruckuswireless.com). An email

will be sent to the User that is identiﬁed on the Purchase

Order and full instructions as to how to activate the Licenses

is included in the email. As a guide, full instructions can be

found at https://support.ruckuswireless.com/activate.

Using the LiMAN (license management) portal on the Ruckus

Support website, you can assign licenses to or from a SZ300

or move them to another SZ300 (see a summary of LiMAN

features in the table below). To physically manage the

distribution of licenses from the Support website to the actual

SZ300, connect the SZ300 directly to the Internet.

NOTE: In the event that the SZ300 is not connected to the

Internet, you can download the actual licenses from the

Support Portal and manually upload to the speciﬁc SZ300.

For step-by-step instructions on how to activate the SZ300’s

licenses, see Step 5: Activate the SZ300’s Licenses on page

TABLE 1 LiMAN features and how to activate them on the SZ300

LiMAN Features SZ300 Online

(Connected to the

Internet)

SZ300 Ofﬂine

(Disconnected

from the Internet)

• Register SZ300

controllers,

licenses, support

entitlement

• Add capacity

licenses to

SZ300

controllers

• Remove licenses

from one SZ300

and add to

another

No action required.

The SZ300 syncs

with LiMAN

automatically within

24 hours and

applies the

appropriate

licenses.

Three steps

required:

1. Download the

license ﬁle

from LiMAN.

2. Log on to the

SZ300, and

then upload

the license ﬁle

from LiMAN.

3. Download the

license

response ﬁle

from the

SZ300, and

then upload it

to LiMAN.

Warning Message for Missing AP Support

Capacity License

Starting in SmartZone release 3.2, Ruckus has introduced a

“Warning Message” feature to notify you if Support for AP

Capacity Licenses has not been purchased.

This is a warning only in SmartZone 3.2 with full enforcement

occurring in a later release. This warning will only be displayed

when you try to upgrade to a release beyond SZ 3.2 (i.e. SZ

3.2.1).

The message is purely informational and does not affect your

ability to upgrade nor does it impact your service in any way.

In order to upgrade your network, without any warning

messages, you will need to have both a Controller Support

Contract and Support on the AP Licenses as well.

For more information on purchasing of a Support for AP

License, contact your Wireless Ruckus Sales representative.

Before You Begin

Before deploying Ruckus products, please check for the latest

software and the release documentation.

• Release Notes and other user documentation are available

at https://support.ruckuswireless.com.

• Software upgrades are available at https://

support.ruckuswireless.com/software.

• Software license and limited warranty information are

available at https://support.ruckuswireless.com/warranty.

Package Contents

• One SmartZone 300 appliance with two AC

DC power

supply units and AC power cords

DC power cables.

• One rack mount kit

• Two front rack mount brackets and handles with fasteners

• Service Level Agreement/Limited Warranty Statement sheet

• Regulatory Statement sheet

• This

Quick Setup Guide

What You Will Need

• An administrative computer (admin PC) with a connection to

the local area network

• A web browser, such as Internet Explorer, Mozilla Firefox,

Google Chrome or Apple Safari

• The IP address, netmask, gateway and DNS server

addresses assigned to the SZ300—a static network

address is strongly recommended.

Step 1: Connect the SZ300 to the Network

1. Connect the SZ300 to a convenient power source, and

press the power switch on the front panel. The LED

shows a ﬂashing green light as the SZ300 starts up. When

the SZ300 has started up successfully, the LED turns to a

solid green light.

2. Obtain an Ethernet cable. Connect one end of the

Ethernet cable to any of the LAN ports with a black label

on the SZ300 (yellow is management port), and connect

the other end to your network’s switch or router. See

Ethernet Port Color Reference on page 2 for more

information.

Published March 2018, Part Number 800-71784-001 Rev A

NOTE: The SZ300 is a Universal Plug and Play (UPnP)

device. Once you connect it to the network, it will

automatically conﬁgure itself, obtain an IP address, and

make its presence known to other devices on the

network.

3. Go to the admin PC and verify that the SZ300 is now

discoverable on the network. On Windows 7 and

Windows 8, go to Control Panel > Network and Internet >

View network computers and devices, and locate the

Network Infrastructure section. The SZ-300 should

appear there.

NOTE: If you prefer not to use UPnP, you can type the

IP address of the SZ300 into a web browser instead. In

case there is no DHCP server on the network, the

default IP address and URL of the SZ300 is http://

192.168.2.2:8080 with a network mask of

255.255.255.0. Otherwise, an IP address is assigned

automatically from your existing DHCP service.

FIGURE 1 The SZ300 appears in the Network Infrastructure section

4. Double-click the SZ300 that appears in the Network

Infrastructure section to start the SZ300’s Setup Wizard.

A web browser loads and the SZ300’s Setup Wizard

appears, displaying the Language screen.

FIGURE 2 The Language screen of the Setup Wizard

Ethernet Port Color Reference

TABLE 2 Ethernet ports on the SZ300

Port Color/Label Port Trafﬁc Type

Black Control interface: Access network trafﬁc

(SSH, HTTPS)

Orange Cluster interface: SZ-C inter-node trafﬁc

Yellow Management interface: Web interface,

command line interface, northbound

interface

Step 2: Complete the Setup Wizard

1. When the Setup Wizard appears, complete the following

screens:

•Language: Verify that English is selected.

•Management IP Address: Conﬁgure the IP address

settings of the control, cluster, and management

interfaces either by assigning addresses automatically (if

a DHCP server exists on the network) or manually.

•Cluster Information: Select whether you want to create

a new cluster with this SZ300 or to join an existing

cluster on the network. If you want this SZ300 to join an

existing cluster, you must type the cluster IP address

and admin password in the boxes provided.

•Administrator: Set the administrator passwords for the

web interface and the command line interface.

2. When the Conﬁrmation screen appears, verify that all the

settings displayed on the screen are correct.

If you need to make a correction, click Back until the

appropriate setup screen appears, and make the

changes.

3. If they are all correct, click Finish to apply the settings and

activate the SZ300 on the network.

A progress bar appears and displays the progress of

applying the settings, starting the SZ300 services, and

activating the SZ300 on the network.

When the process is complete, the progress bar shows the

message “100% Done.” The page also shows the IP address

through which you can access the SmartZone web interface

to manage the appliance.

NOTE: Take note of this IP address. You will need this later

to log on to the SZ300’s web interface.

FIGURE 3 Take note of the IP address of the web interface

Step 3: Connect the SZ300 to the Network

1. Connect one of the controller's LAN ports with a yellow

label to the router or switch.

2. Connect the other LAN port with a yellow label to another

router or switch to which other SmartZone appliances (if

present) are connected.

NOTE: Depending on your network setup, you may

also connect both yellow-labeled ports to the same

router or switch.

Step 4: Connect the Ruckus APs to the

Network

1. Distribute the APs around your worksite.

2. Record each AP’s Ethernet MAC address (printed on the

bottom of every AP), and note each device’s exact

worksite location.

3. Connect the APs to a local power source or PoE enabled

Ethernet switch.

4. Using an Ethernet cable, connect the APs to the switch or

router on the same network as the SZ300.

Published March 2018, Part Number 800-71784-001 Rev A

NOTE: Some Ruckus APs are PoE-capable. If

connected to a Power over Ethernet switch, the APs

can draw power through the Ethernet cables.

When the APs are powered on, they will automatically

discover the SZ300 on the network if the DHCP server

from which the APs are obtaining IP addresses also

provides the SZ300 IP address via DHCP Option 43.

FIGURE 4 Connecting the admin PC, SZ300, and Ruckus APs to the

network

Step 5: Activate the SZ300’s Licenses

After you set up the SZ300 and verify that wireless clients are

able to associate with managed APs successfully, you need to

activate and assign the AP and Tunnel Licenses using the

LiMAN (license management) portal on the Ruckus Support

site.

Before You Begin

You must have a Ruckus Support portal account (including

user name and password). You can use this account to

access general Support site content including software

upgrades, knowledge base articles and technical documents.

If you do not have a Support portal account, you will be

required to register one before continuing with your product

and licensing activation.

Every capacity and support license that you have purchased

will have its own unique activation code and each must be

activated for the license to become valid. You will receive the

activation code in a separate Support Purchase

Acknowledgement (SPA) email for each license/support

license.

Depending on the product, you may receive up to three (3)

different SPA emails for all of your licenses. Teh forst three

characters of the activation code indicate the license type to

which the code is applicable.

• LIC: AP Capacity License

• LIC: AP Tunnle License—CAPACITY-RXGW (Direct Tunnel)

• SUP: SUP: Support License—SUP-SZ300-EU/PTNR

Activating a SZ300’s License/Support License

1. Open the SPA email that you received from Ruckus.

FIGURE 5 The SPA email from Ruckus

2. Log on to https://support.ruckuswireless.com.

FIGURE 6 Ruckus Support portal logon page

3. Have the serial number of your SZ300 device ready.

4. Click the link in the SPA email.

5. Follow the onscreen instructions to activate the licenses

purchased. When required, you will be prompted for your

SZ300 serial number.

6. It is important that you repeat steps #1 to #5 above for all

licenses that you have purchased as this will simplify the

“+License” workﬂow in the next step.

7. After you ﬁnish activating all of your licenses, you need to

assign them to your LiMAN account. Click the LiMAN

button, which appears after a license has been

successfully activated (see Figure 7).

• If your device is listed, click its serial number and

proceed to the next step.

• If your device is NOT listed, click the Register Smart

Device button (see Figure 8), enter your device's serial

number, and then click the Register Smart Device

button (see Figure 9).

FIGURE 7 Click the LiMAN button

FIGURE 8 Click the serial number of your device or click Register Smart

Device

Published March 2018, Part Number 800-71784-001 Rev A

FIGURE 9 Enter your device’s serial number and click Register Smart

Device

8. Click the + License button (see Figure 10), enter the

number of licenses to add in Qty to Add, and click the

Add License button (see Figure 11). Repeat for all

licenses.

FIGURE 10 Click + License

FIGURE 11 Enter the number of licenses to add in Qty to Add and click

Add License

You have completed activating a SZ300’s licenses.

Step 6: Sync the SZ300 with LiMAN

After you have activated the SZ300’s licenses on the Ruckus

Support Portal, the SZ300 must be synced with the Smart

License server. This will enable the User’s ability to assign

licenses to and back from a SZ300 or assign them to another

SZ300.

To physically manage the distribution of licenses from the

Support Portal to the actual SZ300, do one of the following:

• Connect the SZ300 directly to the Internet. On the

SmartZone web interface, go to the Administration >

License page, and then click the Sync License with Server

button to sync the SZ300 with the SmartLicense server.

FIGURE 12 Sync the SZ300 with the SmartLicense server

• In the event that the SZ300 is disconnected from the

Internet, you can download the actual licenses from the

Support Portal and manually upload them to the speciﬁc

SZ300. See the Syncing Licenses on an Ofﬂine (No Internet

Connection) SZ300 section.

You have completed activating the capacity or support license

for the SZ300 device.

Syncing License on an Ofﬂine (No Internet

Connection) SZ300

1. On the Add License page of LiMAN, click the SZ300's

serial number. The View Device page appears, as shown

in the following ﬁgure.

FIGURE 13 The View Device page

2. Click Download License File.

The license ﬁle is saved to the client.

3. On the SZ300 web interface, go to Administration >

License. In the Upload License section (see Figure 12 on

page 4), click the Browse button, and select the license

ﬁle from your client to upload it to the SZ300.

4. On the SZ300 web interface, go to the Administration >

License. In the Download License section, click the

Download button to download the license ﬁle from the

SZ300 to your client.

5. Go back to the LiMAN portal on the Ruckus Support

website, and perform the following steps:

• Go to the View Device page, see Figure 13.

• Click Upload License File.

• Click the Choose File button (see Figure 14), and select

the license ﬁle from your client.

• Click Send to complete the ofﬂine License

synchronization.

Published March 2018, Part Number 800-71784-001 Rev A

FIGURE 14 Click the Choose File button

You have completed activating licenses on an ofﬂine SZ300.

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