AT&T Partner Series Guida rapida

AT&T

PARTNER™

Communications System

Installation and Use

Printed in U.S.A. October 1990

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of

printing. However, information is subject to change.

Federal Communications Commission (FCC) Information

For important FCC interference, registration, and repair information, see appendix D of this document.

Trademarks

PARTNER is a trademark of AT&T.

MLS-6 and MLS-12 are trademarks of AT&T.

MERLIN is a registered trademark of AT&T.

SYSTIMAX is a trademark of AT&T.

Warranty

AT&T provides a limited warranty to this product. Refer to “AT&T Limited Warranties” in chapter 8.

Ordering Information

The order number for this book is 999-506-139. To order copies of this document, call 1 800 432-6600 in the U.S.

or 1 800 255-1242 in Canada. For more information on how to order this and other PARTNER™ system reference

materials, refer to "Reference Materials" in the section entitled "About This Guide." For information on ordering

replacement parts, accessories, and other compatible equipment, refer to appendix C.

Support Telephone Numbers

AT&T provides a toll-free customer helpline 24 hours a day. In the U.S., call the AT&T Helpline at 1 800 628-2888 if

you need assistance when installing, programming, or using your system. In Canada, call one of the following

Technical Assistance Centers for service or technical assistance:

Eastern Canada and Ottawa:

1 800 363-1882

Ontario: 1 800 387-4268

Central and Western Canada: 1 800 663-9817

Contents

About This Guide

iii

System Overview

1-i

■

Features and Capabilities

1-1

System Components

1-2

Optional Equipment

1-3

Specifications

1-5

Quick Start

1-6

Installing the Hardware

2-i

■

Before You Start

2-1

Installing System Modules

2-4

Connecting Equipment

2-9

Replacing Modules 2-14

Customizing Your System

3-i

■

Overview

3-1

Changing Factory Settings 3-2

Speed Dialing

3-5

Auto Dialing 3-6

Special Dialing Functions

3-7

4Basic Call Handling with PARTNER Phones 4-i

■

PARTNER Phone Controls

4-1

Using the Auto Dial Buttons

4-4

Call Handling

4-5

Built-In Calling Features

4-11

Using Standard Telephones

5-i

■

Overview

5-1

■

Call Handling 5-2

Using Optional Equipment

6-i

■

Fax Machines

6-1

■

Answering Machines

6-7

■

Modems

6-11

■

Credit Card Scanners 6-12

Troubleshooting

7-i

Maintenance and Customer Support

8-i

Use Behind PBX or Centrex

A-1

BUser Form

B-1

Ordering Information

C-1

FCC Information

D-1

Upgrading Your System

E-1

Index

IN-1

About This Guide

This guide provides instructions on how to set up and use the PARTNER™

Communications System.

How to Use This Guide

If you are installing and using your PARTNER system for the first time, we

recommend that you read chapters 1 through 5 to Iearn what the PARTNER

system can do. However, if you want to set up your system and use it quickly,

read the System Overview (chapter 1) and use the Quick Start table on page

1-6. Then read through this manual.

Once you are experienced with the PARTNER system, use the Table of Contents

or Index to locate the information you need.

Reference Materials

Quick Reference for Use with MLS-6™ and MLS-12™ Telephones (999-506-144,

in packages of 6) are available to help you use the PARTNER system.

To order additional or replacement reference materials, call the AT&T Customer

Information Center (CIC):

In the U.S.: 800 432-6600

In Canada: 800 255-1242

Product Safety Labels

This book contains several product safety Iabels, identified by a . A

CAUTION

label indicates the presence of a hazard that will or can cause

property damage or minor personal injury if the hazard is not avoided.

Carefully read the

WARNING

label on pp. 2-8, 7-1, and 8-1. Opening a 206

module will expose you to hazardous voltages that can cause severe personal

injury or death.

How to Comment on This Guide

A feedback form is located at the end of this guide, after the appendixes. If the

feedback form is missing, send your comments and recommendations for

changes to:

A. Sherwood

AT&T General Business Systems

Room 2B-63

99 Jefferson Road

Parsippany, NJ 07054

Fax: 201 887-6898

About This Guide iii

System Overview

Contents

Features and Capabilities

System Components

Optional Equipment

■Industry Standard Devices

Limitations

Connecting and Using Standard Devices

■Other Devices

■Ordering Information

Specifications

Quick Start

1-1

1-2

1-3

1-4

1-5

1-6

1-i

Features and Capabilities

Your PARTNER™ system is easy to install, set up, and use. The best way to get

started with the PARTNER system is to read this manual straight through. If

you’re in a hurry to set up and use the system, you can read this chapter and

use the Quick Start table on page 1-6. But you will eventually need to read this

manual to learn about all the capabilities of the system and how it can work for

you.

The PARTNER system can handle as many as 4 outside telephone lines and 12

extensions. The PARTNER system has many features that help you manage

your phone calling and save money. For example:

■

Direct connection

of standard single-line touch-tone and rotary telephones,

answering machines, and fax machines means you do not have to buy extra

lines or expensive adapters to connect phone equipment you may already

own.

Easy, one-touch use of features

such as Last Number Redial and Privacy

with AT&T MLS-12™ phones.

Auto Dialing

makes it possible to dial long or frequently used numbers with

a single touch.

System Speed Dialing

allows people to dial frequently called numbers by

dialing a short code.

Dialing Restriction feature

allows you to keep phone bills down by

restricting the kinds of calls people can make.

Interchangeable system parts

make it easy to add or remove modules to

expand or repair your system.

System Overview 1-1

System Components

206 MODULE MODULE CONNECTOR

A system can have one or two 206

modules. Each 206 module connects

up to 2 telephone company lines

and up to 6 telephones or other

devices such as fax machines,

answering machines, and modems.

With two 206 modules, you can

connect 4 outside lines and

12 extensions. Each 206 module

has a green light that shows it is

turned on.

Circuit Breakers

This connector is needed only if you

have two 206 modules. It joins the

modules together so that all the lines

and telephones on both modules are

connected.

MLS-12™ (Multi-Line Series)

TELEPHONE

This phone has four buttons for

outside lines, two intercom buttons,

four Calling Feature buttons, and

eight Auto Dial buttons. It also has

a built-in speaker and microphone.

Throughout this guide, the

AT&T MLS-12 phone is referred to

as the PARTNER 12-button phone.

PARTNER 12-Button Telephone

(MLS-12)

Outside Line Jacks

Extension Jacks

MLS-6™ TELEPHONE

This telephone has six buttons with

lights, which include four buttons

for outside lines and two intercom

buttons. It also has a built-in

speaker. Throughout this guide, the

AT&T MLS-6 phone is referred to as

the PARTNER 6-button phone.

Outside Line Cords

PARTNER 6-Button Telephone

(MLS-6)

Figure 1-1 PARTNER System Components

1-2

System Overview

Optional Equipment

The PARTNER system works with many telecommunications devices, not only

PARTNER telephones. You can connect these other devices without investing in

more lines or circuit cards.

Industry Standard Devices

Many types of industry-standard telecommunications devices will work with your

PARTNER system. They include:

■

Standard single line touch-tone and rotary telephones.

You can use

these phones for almost all of your normal phone calling. In fact, you should

connect at least one standard phone to the system because it is the only

kind that will work on the PARTNER system during a power failure. See

chapter 5 for instructions on using standard phones.

Single-line cordless telephones.

You can use single-line cordless tele-

phones for almost all of your normal phone calling while having the freedom

to move around your premises.

Fax machines.

You can save money by connecting your fax machine to the

PARTNER system, so you do not have to pay for an extra dedicated outside

line. For information on how to use a fax machine with the PARTNER system,

see chapter 6.

Answering machines.

With the PARTNER system, you can cover up to four

Iines with a single answering machine. For instructions on how to use

answering machines with the PARTNER system, see chapter 6.

Modems.

You can use a modem with your personal computer to send and

receive data over telephone lines. For instructions on how to use modems

with the PARTNER system, see chapter 6.

Credit card verification terminals.

If you use a credit card verification ter-

Limitations

minal, you can connect it directly to your PARTNER system. For instructions

on how to use a credit card verification terminal with the PARTNER system,

see chapter 6.

You can connect the above devices to your system regardless of the manufac-

turer. However, the following limitations apply:

■

It must be a single-line device.

It must be industry standard. That is, it cannot be made specifically for use

on a particular telephone system. (For example, you cannot connect an

AT&T MERLIN® phone because it is specifically designed for use on a

MERLIN system.)

In order for the phones or devices to ring properly, the total Ringer

Equivalence on a single extension cannot exceed 2. Every device has a

label showing its Ringer Equivalence Number (REN). If you are connecting a

single device to the extension, its REN cannot be more than 2. If connecting

two devices, their total RENs cannot be more than 2.

System Overview 1-3

Connecting and Using

Standard Devices

You can connect the standard device so that it is on an extension by itself, or it

can share an extension with another piece of equipment (either another stan-

dard device or a PARTNER phone). To connect two devices on one extension,

you will need an AT&T 267F2 bridging adapter. (Two of these bridging adapters

are included with each 206 module.) ln addition, the total RENs for both dev-

ices must not exceed 2. See pages 2-12 and 2-13 for installation instructions.

For information on using standard devices with your PARTNER system, see

chapters 5 and 6.

Other Devices

You can also connect other devices to your system, but only specific models are

compatible with the PARTNER system. Contact an AT&T sales representative

for datails. These devices include:

■

Loudspeaker paging systems.

Allows you to broadcast a message over a

large area.

Headsets.

A headset is a combination earphone and microphone you wear

on your head, so you can have a private, hands-free conversation. It is use-

ful for receptionists, salespeople, or others who may need to use have their

hands free while talking on the phone. For information on how to use head-

sets, see the manufacturer’s instructions.

Extra alerts.

You can connect extra alerting devices, such as bells or horns,

to ring when a call comes in. For information on how to use these alerts, see

the manufacturer’s instructions.

Ordering Information

Optional equipment is available from many AT&T sources. Contact your AT&T

representative or any of the following for sales information and advice on the

equipment that would best meet your needs.

AT&T Catalog Sales 1 800 451-2100

AT&T General Business Systems Sales Office 1 800 247-7000

AT&T PhoneCenter Store 1 800 222-3111

AT&T-Authorized Dealer 1 800 247-1212

For more information, see appendix C.

1-4 System Overview

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