AudioCodes Mediant 500 MSBR Manuale utente

User's Manual

AudioCodes Family of Multi-Service Business Routers (MSBR)

Mediant™ 500 MSBR

Version 7.2

Version 7.2 3 Mediant 500 MSBR

User's Manual Contents

Table of Contents

1Introduction .......................................................................................................25

1.1 Product Overview...................................................................................................25

1.2 Typographical Conventions....................................................................................26

1.3 Getting Familiar with Configuration Concepts and Terminology............................26

1.3.1 SBC Application.......................................................................................................27

1.3.2 Gateway Application................................................................................................30

Getting Started with Initial Connectivity................................................................33

2Introduction .......................................................................................................35

3Accessing the Device's Management Interfaces............................................37

3.1 Connecting to the CLI ............................................................................................37

3.2 Connecting to the Web Interface............................................................................38

4Configuring Router's LAN and WAN ...............................................................41

4.1 Modifying the LAN Interface...................................................................................41

4.2 Configuring the Device's DHCP Server .................................................................41

4.3 Configuring the WAN Interface ..............................................................................42

5Enabling Remote Management from WAN......................................................43

5.1 Remote Web-based (HTTP/S) Management.........................................................43

5.2 Remote Telnet or SSH Management.....................................................................43

Management Tools..................................................................................................45

6Introduction .......................................................................................................47

7Web-Based Management..................................................................................49

7.1 Getting Acquainted with the Web Interface............................................................49

7.1.1 Computer Requirements..........................................................................................49

7.1.2 Accessing the Web Interface...................................................................................50

7.1.3 Areas of the GUI......................................................................................................51

7.1.4 Accessing Configuration Pages from Navigation Tree............................................52

7.1.5 Configuring Stand-alone Parameters......................................................................54

7.1.6 Configuring Table Parameters.................................................................................56

7.1.6.1 Adding Table Rows..................................................................................57

7.1.6.2 Assigning Rows from Other Tables..........................................................57

7.1.6.3 Modifying Table Rows..............................................................................59

7.1.6.4 Deleting Table Rows................................................................................59

7.1.6.5 Invalid Value Indications ..........................................................................60

7.1.6.6 Viewing Table Rows.................................................................................62

7.1.6.7 Sorting Tables by Column........................................................................62

7.1.6.8 Changing Index Position of Table Rows..................................................63

7.1.6.9 Searching Table Entries...........................................................................64

7.1.7 Searching for Configuration Parameters.................................................................64

7.1.8 Getting Help.............................................................................................................66

7.1.9 Logging Off the Web Interface.................................................................................66

7.2 Customizing the Web Interface..............................................................................66

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7.2.1 Replacing the Corporate Logo.................................................................................67

7.2.1.1 Replacing the Corporate Logo with an Image..........................................67

7.2.1.2 Replacing the Corporate Logo with Text..................................................68

7.2.2 Customizing the Product Name...............................................................................69

7.2.3 Customizing the Favicon .........................................................................................70

7.2.4 Creating a Login Welcome Message.......................................................................71

7.3 Configuring Management User Accounts ..............................................................71

7.4 Displaying Login Information upon Login...............................................................76

7.5 Viewing Logged-In User Information......................................................................77

7.6 Configuring Web Session and Access Settings.....................................................77

7.7 Changing Login Password for Administrator and Monitor Users ...........................79

7.8 Configuring Secured (HTTPS) Web.......................................................................79

7.9 Limiting OAMP Access to a Specific WAN Interface..............................................80

7.10 Web Login Authentication using Smart Cards .......................................................81

7.11 Configuring Web and Telnet Access List...............................................................81

8CLI-Based Management....................................................................................83

8.1 Enabling CLI...........................................................................................................83

8.1.1 Enabling Telnet for CLI............................................................................................83

8.1.2 Enabling SSH with RSA Public Key for CLI.............................................................84

8.2 Configuring Maximum Telnet/SSH Sessions.........................................................87

8.3 Establishing a CLI Session ....................................................................................87

8.4 Viewing Current CLI Sessions ...............................................................................88

8.5 Terminating a User's CLI Session..........................................................................88

8.6 Configuring Displayed Output Lines in CLI Terminal Window ...............................89

8.7 Configuring TACACS+ for CLI Login .....................................................................89

9SNMP-Based Management...............................................................................91

9.1 Disabling SNMP.....................................................................................................91

9.2 Configuring SNMP Community Strings..................................................................91

9.3 Configuring SNMP Trap Destinations with IP Addresses ......................................94

9.4 Configuring an SNMP Trap Destination with FQDN ..............................................95

9.5 Configuring SNMP Trusted Managers...................................................................95

9.6 Enabling SNMP Traps for Web Activity..................................................................96

9.7 Configuring SNMP V3 Users..................................................................................96

10 TR-069 Based Management..............................................................................99

10.1 TR-069...................................................................................................................99

10.2 TR-104.................................................................................................................104

10.3 Configuring TR-069..............................................................................................106

11 INI File-Based Management............................................................................107

11.1 INI File Format .....................................................................................................107

11.1.1 Configuring Individual ini File Parameters.............................................................107

11.1.2 Configuring Table ini File Parameters...................................................................107

11.1.3 General ini File Formatting Rules..........................................................................109

11.2 Configuring an ini File ..........................................................................................109

11.3 Loading an ini File to the Device..........................................................................110

11.4 Secured Encoded ini File.....................................................................................110

Version 7.2 5 Mediant 500 MSBR

User's Manual Contents

11.5 Configuring Password Display in ini File..............................................................110

11.6 INI Viewer and Editor Utility .................................................................................112

12 REST-Based Management..............................................................................113

General System Settings ......................................................................................115

13 Configuring SSL/TLS Certificates..................................................................117

13.1 Configuring TLS Certificate Contexts...................................................................117

13.2 Assigning CSR-based Certificates to TLS Contexts............................................120

13.3 Viewing Certificate Information ............................................................................123

13.4 Assigning Externally Created Private Keys to TLS Contexts...............................124

13.5 Generating Private Keys for TLS Contexts..........................................................125

13.6 Creating Self-Signed Certificates for TLS Contexts.............................................126

13.7 Importing Certificates into Trusted Root Certificate Store....................................127

13.8 Configuring Mutual TLS Authentication................................................................129

13.8.1 TLS for SIP Clients................................................................................................129

13.8.2 TLS for Remote Device Management...................................................................129

13.9 Configuring TLS Server Certificate Expiry Check................................................130

14 Date and Time..................................................................................................133

14.1 Configuring Automatic Date and Time using SNTP.............................................133

14.2 Configuring Date and Time Manually...................................................................134

14.3 Configuring the Time Zone...................................................................................134

14.4 Configuring Daylight Saving Time........................................................................135

General VoIP Configuration..................................................................................137

15 Network............................................................................................................139

15.1 Viewing Network Configuration............................................................................139

15.2 Network Address Translation Support .................................................................140

15.2.1 Device Located behind NAT..................................................................................140

15.2.1.1 Configuring a Static NAT IP Address for All Interfaces......................... 141

15.2.1.2 Configuring NAT Translation per IP Interface....................................... 142

15.2.2 Remote UA behind NAT........................................................................................143

15.2.2.1 SIP Signaling Messages....................................................................... 143

15.2.2.2 Media (RTP/RTCP/T.38)....................................................................... 144

15.3 Robust Receipt of Media Streams by Media Latching.........................................146

15.4 Configuring Quality of Service..............................................................................148

15.4.1 Configuring Class-of-Service QoS.........................................................................148

15.4.2 Configuring DiffServ-to-VLAN Priority Mapping.....................................................150

15.5 DNS......................................................................................................................151

15.5.1 Configuring the Internal DNS Table.......................................................................151

15.5.2 Configuring the Internal SRV Table.......................................................................152

15.6 Multiple Routers Support......................................................................................154

16 Security............................................................................................................155

16.1 Configuring TLS for SIP.......................................................................................155

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16.2 Intrusion Detection System..................................................................................155

16.2.1 Enabling IDS..........................................................................................................156

16.2.2 Configuring IDS Policies........................................................................................156

16.2.3 Assigning IDS Policies...........................................................................................160

16.2.4 Viewing IDS Alarms...............................................................................................162

17 Media................................................................................................................165

17.1 Configuring Voice Settings...................................................................................165

17.1.1 Configuring Voice Gain (Volume) Control .............................................................165

17.1.2 Configuring Echo Cancellation..............................................................................165

17.2 Fax and Modem Capabilities................................................................................166

17.2.1 Fax/Modem Operating Modes...............................................................................166

17.2.2 Fax/Modem Transport Modes ...............................................................................166

17.2.2.1 T.38 Fax Relay Mode............................................................................ 167

17.2.2.2 G.711 Fax / Modem Transport Mode.................................................... 170

17.2.2.3 Fax Fallback.......................................................................................... 170

17.2.2.4 Fax/Modem Bypass Mode .................................................................... 171

17.2.2.5 Fax / Modem NSE Mode....................................................................... 172

17.2.2.6 Fax / Modem Transparent with Events Mode....................................... 173

17.2.2.7 Fax / Modem Transparent Mode........................................................... 173

17.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection............................ 174

17.2.3 V.34 Fax Support...................................................................................................174

17.2.3.1 Bypass Mechanism for V.34 Fax Transmission.................................... 175

17.2.3.2 Relay Mode for T.30 and V.34 Faxes................................................... 176

17.2.3.3 V.34 Fax Relay for SG3 Fax Machines................................................. 176

17.2.4 V.150.1 Modem Relay...........................................................................................178

17.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay..................179

17.2.6 V.152 Support........................................................................................................179

17.3 Configuring RTP/RTCP Settings..........................................................................180

17.3.1 Configuring the Dynamic Jitter Buffer....................................................................180

17.3.2 Comfort Noise Generation.....................................................................................181

17.3.3 Configuring DTMF Transport Types......................................................................181

17.3.4 Configuring RFC 2833 Payload.............................................................................183

17.3.5 Configuring RTP Base UDP Port...........................................................................183

17.4 Event Detection and Notification using X-Detect Header.....................................184

17.4.1 SIT Event Detection...............................................................................................186

17.4.2 Detecting Answering Machine Beeps....................................................................187

17.4.3 SIP Call Flow Examples of Event Detection and Notification................................188

17.5 Answering Machine Detection (AMD)..................................................................190

17.5.1 Configuring AMD ...................................................................................................192

17.5.2 Enabling IP-to-Tel Call Disconnection upon Detection of Answering Machine.....193

17.6 Automatic Gain Control (AGC).............................................................................194

17.7 Configuring Media (SRTP) Security.....................................................................196

18 Services ...........................................................................................................199

18.1 SIP-based Media Recording................................................................................199

18.1.1 Enabling SIP-based Media Recording...................................................................203

18.1.2 Configuring SIP Recording Rules..........................................................................204

18.1.3 Configuring SIP User Part for SRS........................................................................206

18.1.4 Interworking SIP-based Media Recording with Third-Party Vendors....................207

18.1.4.1 Genesys................................................................................................ 207

18.1.4.2 Avaya UCID........................................................................................... 207

18.2 RADIUS-based Services......................................................................................207

18.2.1 Enabling RADIUS Services ...................................................................................208

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User's Manual Contents

18.2.2 Configuring RADIUS Servers................................................................................208

18.2.3 Configuring Interface for RADIUS Communication...............................................210

18.2.4 Configuring RADIUS Packet Retransmission........................................................211

18.2.5 Configuring the RADIUS Vendor ID ......................................................................211

18.2.6 RADIUS-based Management User Authentication ...............................................212

18.2.6.1 Setting Up a Third-Party RADIUS Server ............................................. 213

18.2.6.2 Configuring RADIUS-based User Authentication.................................. 214

18.2.6.3 Securing RADIUS Communication ....................................................... 216

18.2.6.4 RADIUS-based User Authentication in URL......................................... 216

18.2.7 RADIUS-based CDR Accounting ..........................................................................216

18.3 LDAP-based Management and SIP Services......................................................216

18.3.1 Enabling the LDAP Service...................................................................................218

18.3.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....218

18.3.3 Configuring LDAP Server Groups .........................................................................218

18.3.4 Configuring LDAP Servers.....................................................................................220

18.3.5 Configuring LDAP DNs (Base Paths) per LDAP Server........................................224

18.3.6 Configuring the LDAP Search Filter Attribute........................................................225

18.3.7 Configuring Access Level per Management Groups Attributes ............................226

18.3.8 Configuring the Device's LDAP Cache..................................................................228

18.3.8.1 Refreshing the LDAP Cache................................................................. 230

18.3.8.2 Clearing the LDAP Cache..................................................................... 232

18.3.9 Configuring Local Database for Management User Authentication......................232

18.3.10LDAP-based Login Authentication Example..........................................................233

18.3.11Enabling LDAP Searches for Numbers with Characters.......................................238

18.3.12AD-based Routing for Microsoft Skype for Business ............................................238

18.3.12.1Querying the AD and Routing Priority................................................... 238

18.3.12.2Configuring AD-Based Routing Rules................................................... 241

18.3.12.3Querying the AD for Calling Name........................................................ 244

18.4 Least Cost Routing...............................................................................................245

18.4.1 Overview................................................................................................................245

18.4.2 Configuring LCR....................................................................................................247

18.4.2.1 Configuring Cost Groups....................................................................... 248

18.4.2.2 Assigning Cost Groups to Routing Rules.............................................. 250

18.5 Remote Web Services .........................................................................................250

18.5.1 Configuring Remote Web Services .......................................................................250

18.5.1.1 Configuring Remote HTTP Hosts.......................................................... 255

18.5.2 Enabling Topology Status Services.......................................................................257

18.5.3 Centralized Third-Party Routing Server.................................................................257

18.5.4 Configuring QoS-Based Routing by Routing Server.............................................260

18.6 HTTP-based Proxy Services................................................................................261

18.6.1 Enabling the HTTP Proxy Application ...................................................................262

18.6.2 Debugging Remote HTTP Services ......................................................................262

18.6.3 Configuring HTTP Interfaces.................................................................................263

18.6.4 Configuring HTTP Proxy Services.........................................................................265

18.6.4.1 Configuring HTTP Proxy Hosts............................................................. 266

18.6.5 Configuring an HTTP-based EMS Service............................................................268

18.7 E9-1-1 Support for Microsoft Skype for Business................................................269

18.7.1 About E9-1-1 Services...........................................................................................270

18.7.2 Microsoft Skype for Business and E9-1-1 .............................................................271

18.7.2.1 Gathering Location Information of Skype for Business Clients for 911

Calls 271

18.7.2.2 Adding ELINs to the Location Information Server................................. 273

18.7.2.3 Passing Location Information to the PSTN Emergency Provider......... 274

18.7.3 AudioCodes ELIN Device for Skype for Business E9-1-1 Calls to PSTN.............275

18.7.3.1 Detecting and Handling E9-1-1 Calls.................................................... 276

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18.7.3.2 Pre-empting Existing Calls for E9-1-1 Calls.......................................... 278

18.7.3.3 PSAP Callback to Skype for Business Clients for Dropped E9-1-1 Calls

278

18.7.3.4 Selecting ELIN for Multiple Calls within Same ERL.............................. 279

18.7.3.5 Location Based Emergency Routing..................................................... 280

18.7.4 Configuring AudioCodes ELIN Device...................................................................280

18.7.4.1 Enabling the E9-1-1 Feature................................................................. 280

18.7.4.2 Configuring the E9-1-1 Callback Timeout............................................. 280

18.7.4.3 Configuring the SIP Release Cause Code for Failed E9-1-1 Calls....... 281

18.7.4.4 Configuring SBC IP-to-IP Routing Rule for E9-1-1............................... 282

18.7.4.5 Configuring Location-Based Emergency Routing................................. 282

18.7.4.6 Viewing the ELIN Table......................................................................... 283

18.8 Microsoft Skype for Business Presence of Third-Party Endpoints.......................283

18.8.1 Configuring Skype for Business Server for Presence...........................................286

18.8.2 Configuring the Device for Skype for Business Presence.....................................288

19 Quality of Experience......................................................................................291

19.1 Reporting Voice Quality of Experience to SEM....................................................291

19.1.1 Configuring the SEM Server..................................................................................291

19.1.2 Configuring Clock Synchronization between Device and SEM.............................292

19.1.3 Enabling RTCP XR Reporting to SEM ..................................................................292

19.2 Configuring Quality of Experience Profiles...........................................................293

19.3 Configuring Bandwidth Profiles............................................................................298

19.4 Configuring Quality of Service Rules ...................................................................302

20 Control Network ..............................................................................................307

20.1 Configuring Media Realms...................................................................................307

20.1.1 Configuring Remote Media Subnets......................................................................310

20.1.2 Configuring Media Realm Extensions ...................................................................313

20.2 Configuring SRDs ................................................................................................315

20.2.1 Filtering Tables in Web Interface by SRD .............................................................321

20.2.2 Multiple SRDs for Multi-tenant Deployments.........................................................321

20.2.3 Cloning SRDs........................................................................................................324

20.2.4 Color-Coding of SRDs in Web Interface................................................................325

20.2.5 Automatic Configuration based on SRD................................................................325

20.3 Configuring SIP Interfaces...................................................................................325

20.4 Configuring IP Groups..........................................................................................333

20.5 Configuring Proxy Sets ........................................................................................348

20.6 Building and Viewing SIP Entities in Topology View............................................356

21 SIP Definitions.................................................................................................363

21.1 Configuring Registration Accounts.......................................................................363

21.1.1 Regular Registration Mode....................................................................................368

21.1.2 Single Registration for Multiple Phone Numbers using GIN..................................368

21.1.3 Registrar Stickiness...............................................................................................369

21.2 Configuring Proxy and Registration Parameters..................................................369

21.2.1 SIP Message Authentication Example ..................................................................370

21.3 Configuring Call Setup Rules...............................................................................372

21.3.1 Call Setup Rule Examples.....................................................................................377

22 SIP Message Manipulation .............................................................................381

22.1 Configuring SIP Message Manipulation...............................................................381

22.2 Configuring Message Condition Rules.................................................................387

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22.3 Configuring SIP Message Policy Rules................................................................388

22.4 Configuring Pre-Parsing Manipulation Rules.......................................................392

23 Coders and Profiles ........................................................................................395

23.1 Configuring Coder Groups...................................................................................395

23.1.1 Supported Audio Coders.......................................................................................397

23.1.2 Configuring Various Codec Attributes ...................................................................399

23.2 Configuring Allowed Audio Coder Groups ...........................................................400

23.3 Configuring Allowed Video Coder Groups ...........................................................402

23.4 Configuring IP Profiles .........................................................................................404

23.5 Configuring Tel Profile..........................................................................................440

Gateway Application .............................................................................................455

24 Introduction .....................................................................................................457

24.1 Call Processing Summary....................................................................................457

25 Digital PSTN.....................................................................................................461

25.1 Configuring Trunk Settings...................................................................................461

25.2 TDM and Timing...................................................................................................463

25.2.1 TDM Bus Clock Settings........................................................................................463

25.2.1.1 Recovering Clock from PSTN Line Interface........................................ 464

25.2.1.2 Configuring Internal Clock as Clock Source ......................................... 465

25.3 Configuring CAS State Machines.........................................................................465

25.4 Configuring Digital Gateway Parameters.............................................................467

25.5 Tunneling Applications.........................................................................................468

25.5.1 TDM Tunneling......................................................................................................468

25.5.1.1 DSP Pattern Detector............................................................................ 471

25.5.2 Configuring Private Wire Interworking...................................................................471

25.5.3 QSIG Tunneling.....................................................................................................476

25.6 ISDN Non-Facility Associated Signaling (NFAS).................................................477

25.6.1 NFAS Interface ID..................................................................................................478

25.6.2 Working with DMS-100 Switches ..........................................................................479

25.6.3 Creating an NFAS-Related Trunk Configuration...................................................479

25.6.4 Performing Manual D-Channel Switchover in NFAS Group..................................480

25.7 ISDN Overlap Dialing...........................................................................................480

25.7.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................480

25.7.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................481

25.8 Redirect Number and Calling Name (Display).....................................................482

26 Trunk Groups ..................................................................................................485

26.1 Configuring Trunk Groups....................................................................................485

26.2 Configuring Trunk Group Settings Table..............................................................487

27 Routing.............................................................................................................495

27.1 Configuring Tel-to-IP Routing Rules ....................................................................495

27.2 Configuring IP-to-Tel Routing Rules ....................................................................504

27.3 Configuring a Gateway Routing Policy Rule........................................................509

27.4 Alternative Routing for Tel-to-IP Calls..................................................................511

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27.4.1 IP Destinations Connectivity Feature ....................................................................511

27.4.2 Alternative Routing Based on IP Connectivity.......................................................512

27.4.3 Alternative Routing Based on SIP Responses......................................................514

27.4.4 Alternative Routing upon SIP 3xx with Multiple Contacts......................................517

27.4.5 PSTN Fallback.......................................................................................................517

27.5 Alternative Routing for IP-to-Tel Calls..................................................................518

27.5.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................518

27.5.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................520

27.5.3 Alternative Routing upon ISDN Disconnect...........................................................521

27.5.4 Alternative Routing from FXO to IP.......................................................................522

28 Manipulation....................................................................................................523

28.1 Configuring Redirect Reasons.............................................................................523

28.2 Configuring Source/Destination Number Manipulation Rules..............................523

28.3 Manipulating Number Prefix.................................................................................529

28.4 SIP Calling Name Manipulations..........................................................................530

28.5 Configuring Redirect Number IP to Tel................................................................533

28.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................538

28.7 Mapping NPI/TON to SIP Phone-Context............................................................539

28.8 Configuring Release Cause Mapping ..................................................................541

28.8.1 SIP-to-ISDN Release Cause Mapping ..................................................................541

28.8.1.1 Configuring SIP-to-ISDN Release Cause Mapping .............................. 541

28.8.1.2 Fixed Mapping of SIP Response to ISDN Release Reason................. 542

28.8.2 ISDN-to-SIP Release Cause Mapping ..................................................................544

28.8.2.1 Configuring ISDN-to-SIP Release Cause Mapping .............................. 544

28.8.2.2 Fixed Mapping of ISDN Release Reason to SIP Response................. 545

28.8.3 Configuring ISDN-to-ISDN Release Cause Mapping............................................547

28.8.4 Reason Header......................................................................................................549

28.8.5 Mapping PSTN Release Cause to SIP Response ................................................549

28.9 Numbering Plans and Type of Number................................................................550

29 Configuring DTMF and Dialing.......................................................................551

29.1 Dialing Plan Features...........................................................................................551

29.1.1 Digit Mapping.........................................................................................................551

29.1.2 External Dial Plan File ...........................................................................................552

29.2 Interworking Keypad DTMFs for SIP-to-ISDN Calls.............................................552

29.3 Configuring Hook Flash........................................................................................553

30 Configuring Supplementary Services ...........................................................555

30.1 Call Hold and Retrieve.........................................................................................555

30.2 Call Pickup...........................................................................................................557

30.3 BRI Suspend and Resume...................................................................................557

30.4 Consultation Feature............................................................................................558

30.5 Call Transfer.........................................................................................................558

30.5.1 Consultation Call Transfer.....................................................................................558

30.5.2 Consultation Transfer for QSIG Path Replacement..............................................559

30.5.3 Blind Call Transfer.................................................................................................560

30.6 Call Forward.........................................................................................................560

30.6.1 Enabling Call Forwarding.......................................................................................561

30.6.2 Call Forward Reminder Ring.................................................................................561

30.6.3 Call Forward Reminder (Off-Hook) Special Dial Tone ..........................................563

30.6.4 Call Forward Reminder Dial Tone (Off-Hook) upon Spanish SIP Alert-Info..........563

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