AVer PTC500+ Manuale utente
PTC500+ / PTC115+
User Manual
IMPORTANT NOTICE
PLEASE READ THE INSTRUCTIONS IN THIS MANUAL BEFORE INSTALLING THE PTC500+
/ PTC115+ TRACKING CAMERA.
DO NOT DISASSEMBLE OR MODIFY THE ITEMS BY YOURSELF. CONTACT THE DEALER
FOR HELP WHEN THE ITEMS IS FAILED TO WORK.
CONNECT THE DEVICES WITH PROPER CABLES.
TO REDUCE RISK OF ELECTRIC SHOCK ONLY USE INDOORS.
AVOID INSTALLING AT HUMID ENVIRONMENT.
Federal Communication Commission Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe
A est conforme à la norme NMB-003 du Canada.
Warning: This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has been carefully checked for reliability; however, no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change without
notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2022 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subject to change without prior notice.
The mark of Crossed-out wheeled bin indicates that this product must not be disposed
of with your other household waste. Instead, you need to dispose of the waste
equipment by handing it over to a designated collection point for the recycling of waste
electrical and electronic equipment. For more information about where to drop off your
waste equipment for recycling, please contact your household waste disposal service or
the shop where you purchased the product.
Remote control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose used
batteries through
specially approved disposal methods.
-
Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control.
Dispose of batteries safely and through
approved disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-
zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
-
Do not attempt to short circuit the battery terminals.
Help
For FAQs, technical support, software and user manual download, please visit:
Headquarters
Download Center: https://www.aver.com/download-center
Technical Support: https://www.aver.com/technical-support
USA Branch office
Download Center: https://www.averusa.com/business/support/
Technical Support: https://averusa.force.com/support/s/contactsupport
Europe Branch office
Download Center: https://www.avereurope.com/download-center
Technical Support: https://www.avereurope.com/technical-support
Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: +886 (2) 2269 8535
USA Branch office
AVer Information Inc., Americas
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: +1 (408) 263 3828
Toll-free: +1 (877) 528 7824
Technical support: support.usa@aver.com
Europe Branch office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Tel: +31 (0) 10 7600 550
Japan Branch Office
アバー・インフォメーション株式会社
https://jp.aver.com
〒160-0023 日本東京都新宿区西新宿 3-2-26 立花新宿ビル 7 階
Tel: +81 (0) 3 5989 0290
テクニカル・サポート: VCInfo.JP@aver.com
Vietnam Branch Office
Công ty TNHH AVer Information (Việt Nam)
Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phốHồChí Minh 700000, Việt Nam
Tel: +84 (0)28 22 539 211
CONTENTS
INTRODUCTION .................................................................................................... 1
Package Contents ............................................................................................ 1
Product Overview ............................................................................................. 2
Dimension......................................................................................................... 2
Remote Control................................................................................................. 3
CONNECTIONS ..................................................................................................... 4
Device Connections.......................................................................................... 4
RS232 Pin Definition......................................................................................... 5
MODE INTRODUCTION......................................................................................... 6
Wide Area Mode ............................................................................................... 6
Stage and Segment Mode ................................................................................ 7
WEB SETUP........................................................................................................... 8
Make a Connection to PTC500+ / PTC115+ via Browser ................................ 8
Make a Connection to PTC500+ / PTC115+ via AVer IPCam Utility .............. 10
PTZ Camera ................................................................................................... 11
PTZ Camera ................................................................................................... 13
Video and Audio Setting ................................................................................. 14
Setup Object Viewing Dimension ................................................................... 18
Tracking Mode Instruction .............................................................................. 19
Wide Area Mode ............................................................................................. 20
Setup Priority Zone ..................................................................................... 20
Setup Shielded Zone .................................................................................. 21
Setup Multi-presenter Detection ................................................................. 22
Stage Mode..................................................................................................... 24
Setup Effective Zone .................................................................................. 24
Setup Shielded Zone .................................................................................. 25
Setup Target Tracking Body........................................................................ 26
Setup Multi-people Detection ..................................................................... 27
Segment Mode ............................................................................................... 28
Setup Effective Zone .................................................................................. 28
Setup Shielded Zone .................................................................................. 31
Setup Target Tracking Body........................................................................ 32
Preset Setup ................................................................................................... 33
Advanced Setting............................................................................................ 34
Profile Setting ................................................................................................. 35
System Setting................................................................................................ 36
Using RTSP connect to Camera..................................................................... 37
OSD SETUP ......................................................................................................... 38
Before You Begin ............................................................................................ 38
For the First Time Use .................................................................................... 38
Trigger OSD Menu...................................................................................... 38
Setup IP Address ........................................................................................ 39
OSD Tree Map................................................................................................ 41
Main ............................................................................................................ 41
Tracking ...................................................................................................... 41
Camera ....................................................................................................... 42
Camera ID...........................................................................................42
DHCP ..................................................................................................43
Static IP ...............................................................................................43
PTZ Camera........................................................................................44
Video Format .............................................................................................. 47
Advanced Setting........................................................................................ 49
Preset.......................................................................................................... 49
Language .................................................................................................... 50
Profile.......................................................................................................... 50
Factory Default ........................................................................................... 51
Information.................................................................................................. 51
Display ........................................................................................................ 52
Latency Reduction ...................................................................................... 52
Hot Key ....................................................................................................... 53
FAQ ....................................................................................................................... 54
S232 COMMAND TABLE..................................................................................... 55
Visca Command Table................................................................................ 55
Pelco-P Command Table ............................................................................ 60
Pelco-D Command Table............................................................................ 61
VISCA-OVER-IP SETTINGS ................................................................................ 62
CGI Command Table .................................................................................. 63
1
INTRODUCTION
AVer PTC500+ / PTC115+ is a professional tracking camera which can be wide area, stage or segment
mode depended on user’s subject target. The PTC500+ / PTC115+ use body motion and image
analysis algorithm to tracking target; the target subject no need to wear any signal transmit device. The
PTC500+ / PTC115+ can communicate with recording system through RS232, RS485 or network
interface. The PTC500+ / PTC115+ has stable system, easy to use, and suitable for classroom,
meeting room, and any lecture or course environment.
Package Contents
The following items are included in the package. Please check if each item is available and confirm if
there are damage before using.
[Note]
1. Do not disassemble or modify the items by yourself. Contact the dealer for help when the items is
failed to work.
2. Store the items in a dry place away from moisture.
PTC500+ /
PTC115+ unit
Power adapter Power cord RS-232 to D-Sub 9
cable
Quick Guide Remote Control
[Note] The power cord will vary depending on the standard power outlet of the country where it is sold.
2
Product Overview
1
2 3 4 5 6 7 8 9 10
1. PTZ camera 6. 3G-SDI port*
2. Panoramic camera 7. HDMI port
3. Power indicator
8. Audio in port **
4. PoE+ (IEEE 802.3at) 9. RS-232 port
5. USB port (PTZ view) 10. Power jack
*3G-SDI: No audio out
**Audio input level: 1Vrms(max.)
Dimension
3
Remote Control
1
6
8
10
13
2
3
4
7
9
11
12
5
1. Camera select
[Note] Only channel No.1 is available.
Before you use remote, please press
channel 1 first.
2. Enter
3. Camera direction control
4. White balance
5. OSD menu
6. Back light control
7. Zoom in/out
8. Exposure compensation
9. Home position
[Note] Press and hold for 5 seconds to turn
on or turn off the PTC500+ / PTC115+ unit.
Only support at PTC500+ / PTC115+ FW
version 0.0.1000.08 and above.
10. Tracking on/off
11. Number buttons
12. Profile
13. Preset
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