Avermedia ER330 Manuale utente

AVerMedia ER330 Quick Installation Guide

Date: 2022 Aug For Amazon

AVerMedia Customer Service Team

T[email protected]

System Requirements

https://www.avermedia.com/uk/product-detail/ER330

•Interface: Standalone

•Storage: - microSD card

- External USB 2.0 HDD

- NAS

•Video Input: HDMI/Composite

•Video Output: HDMI

•Audio Input:

- HDMI 2.0

- AV IN (connects with the supplied composite A/V cable)

- 3.5 mm (4-pole, CTIA standard)

•Audio Output:

- HDMI 2.0

- 3.5 mm (4-pole, CTIA standard)

•Max Pass-Through Resolutions: 4Kp60

•Max Recording Resolutions: 1080p60

•Supported Resolutions (Video Input): 2160p, 1080p, 1080i, 720p, 576p, 576i, 480p,

480i

•Record Format: MPEG 4 (H.264 + AAC) or (H.265 + AAC)

•Net Connection: Ethernet (10 Base-T/100 Base-T)

•Dimensions (W x D x H): 135 * 71.2 * 28 mm (5.31 * 2.8 * 1.1 in)

•Weight: 150 g (5.29 oz)

- ER330 does not support viewing/recording/streaming of HDCP protected signals

Typical issue trouble shooting

Question 1:

Scheduled recordings can only be made on the USB stick and not on the NAS?

Answer:

Our product can support NAS, HDD, SD card

How to set up the NAS , please see this FAQ:

Export /Import the NAS file.

Step1: Enter Network Location and account password menu.

Step2: Press [F1], export the NAS configuration file.

Step3

Create a shared folder.

Shared folders are the basic directories where you can store and manage files and

folders on your Synology NAS. Before storing any files, you'll need to create a shared

folder.

Step4

You have to create the new folder on your NAS, and please make it to share.

Input the following:

- “xxx.xxx.x.x/ shared folder” Name

- your account name ( NAS)

- your password (NAS)

How to share the folder, you could refer this link:

https://kb.synology.com/en-

sg/DSM/help/DSM/AdminCenter/file_share_create?version=6

Refer site: Create a Shared Folder | DSM - Synology Knowledge Center

Step5

Press[F2] to import the NAS configuration file.

Question 2:

Doesn’t it work with my video to HD converter?

Answer:

1) Confirm HDMI output resolution if it supports the ER330

Supported Resolutions (Video Input): 2160p, 1080p, 1080i, 720p, 576p, 576i, 480p,

480i

2) Log file download:

1.If the “No Video ”error on the screen occurs, please send the log file for our check

2.Press the [info] button, and the Recording Mode info will pop up on the screen.

3 Press the [F3] button three times to save the log

4 Take out the SD card or any storage driver from the device and then plug it into

the PC computer/laptop.

5. Copy the file ER330_xxx_log.bak and send it to AVerMedia.

* Please don't close the ER330 device, please copy the file for us directly.

Software download

Question

Broken. Pauses while editing. Software problems!

-software problems. Always stops.

-Defective software problems!

-My settings are always lost. Always have to hire new ones. Very bad software!

-Always software error! Almost impossible to use!

Download link:

https://storage.avermedia.com/web_release_www/software/ER330_FW_1.1.9.2.zip

Date：2021-11-30

Version：[Application & FW] FW 1.1.9.2

OS：N/A

Issue closed:

1.Fixed the problem where Plasma TV interference with IR remote.

2.Fixed the problem where the file was lost when renaming and moving files.

3.Fixed bug for time zone server.

4.Optimize streaming stability

5. Schedule recording: Adding frequency options (Single/daily/weekly), and end date.

6. Add Chanel numbers into the file name

7. Add auto power off count down feature into OSD.

8. Modified recording time limit from 3 hours to 10 hours.

9. Add import and export NAS configuration.

•How to update firmware

(1) First, extract the downloaded FW zip file. There will be the *.bin file in the folder.

(2) Make sure to copy the *.bin files to the root path of your USB HDD or Micro SD

card (NTFS or exFAT).

(3) Plug the External USB HDD or Micro SD card onto EzRecorder 330, go to Settings

to run the firmware update.

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