Axis AXIS P3304-V Manuale utente

AXISP3304–VFixedDomeNetworkCamera

UserManual

Aboutthisdocument

ThismanualisintendedforadministratorsandusersofAXISP3304-V

FixedDomeNetworkamera,andisapplicabletormware5.40and

later.Itincludesinstructionsforusingandmanagingtheproducton

yournetwork.Previousexperienceofnetworkingwillbeofusewhen

usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems

mayalsobebenecial,fordevelopingshellscriptsandapplications.

LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,

asrequired.Seealsotheproduct’sonlinehelp,availableviathe

web-basedinterface.

iability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

ommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

ommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleomputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISOMMUNIATIONS,AXIS,ETRAX,ARTPEandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnPTMisa

certicationmarkoftheUPnPTMImplementersorporation.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableEmarkingdirectives

andharmonizedstandards:

•Electromagneticompatibility(EM)Directive2004/108/E.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/E.Seeafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecyclingonpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Usinganunshieldednetworkcable(UTP)–Thisequipmenthas

beentestedusinganunshieldednetworkcable(UTP)andfoundto

complywiththelimitsforalassAdigitaldevice,pursuanttopart

15oftheFRules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferencewhentheequipmentis

operatedinacommercialenvironment.Thisequipmentgenerates,

uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand

usedinaccordancewiththeinstructionmanual,maycauseharmful

interferencetoradiocommunications.Operationofthisequipmentina

residentialareaislikelytocauseharmfulinterferenceinwhichcase

theuserwillberequiredtocorrecttheinterferenceathisownexpense.

Usingashieldednetworkcable(STP)–Thisequipmenthasalso

beentestedusingashieldednetworkcable(STP)andfoundtocomply

withthelimitsforalassBdigitaldevice,pursuanttopart15ofthe

FRules.Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferenceinaresidentialinstallation.This

equipmentgenerates,usesandcanradiateradiofrequencyenergyand,

ifnotinstalledandusedinaccordancewiththeinstructions,maycause

harmfulinterferencetoradiocommunications.However,thereisno

guaranteethatinterferencewillnotoccurinaparticularinstallation.If

thisequipmentdoescauseharmfulinterferencetoradioortelevision

reception,whichcanbedeterminedbyturningtheequipmentoffand

on,theuserisencouragedtotrytocorrecttheinterferencebyoneor

moreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•onnecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•onsultthedealeroranexperiencedradio/TVtechnicianforhelp.

Tobeusedinaresidentialareaorademandingelectricalenvironment,

theproductshallbeconnectedusingashieldednetworkcable(STP)

thatisproperlygrounded.

Canada

ThislassBdigitalapparatuscomplieswithanadianIES-003.The

productshallbeconnectedusingashieldednetworkcable(STP)thatis

properlygrounded.

etappareilnumériquedelaclasseBestconfomeàlanorme

NMB-003duanada.Leproduitdoitêtreconnectéàl'aided'uncâble

réseaublindé(STP)quiestcorrectementmisàlaterre.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtothelassBlimitofAS/NZSISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.

apan

この装置は、クラスB情報技術装置です。この装置は、家

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使用されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また

適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용할수

있습니다.적절히접지된STP(shieldedtwistedpair)케이

블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIE/EN60950-1,SafetyofInformation

TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,

theproductshallbegroundedeitherthroughashieldednetworkcable

(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIE/EN/UL60950-1.

Battery

TheAxisproductusesa3.0VBR/R2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RT).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRT,causingittoreset

ateverypower-up.Whenthebatteryneedsreplacing,alogmessage

willappearintheproduct’sserverreport.Formoreinformationabout

theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocallawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon

therestrictionoftheuseofcertainhazardoussubstancesinelectrical

andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheontrolofPollutionausedbyElectronic

InformationProducts(APEIP).

ContactInformation

AxisommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

earnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISP3304–VFixedDomeNetworkCamera

ableofContents

HardwareOverview..........................................6

onnectorsandButtons..........................................6

LEDIndicators..................................................7

AccesstheProduct..........................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................10

SettheRootPassword...........................................10

TheLiveViewPage..............................................1 1

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaontrol(AM)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

AccessAudioStreams............................................16

SetUptheProduct..........................................17

BasicSetup....................................................17

VideoandAudio............................................18

VideoStream...................................................18

StreamProles.................................................20

ameraSettings................................................20

ViewArea.....................................................21

Overlay........................................................21

PrivacyMask...................................................22

AudioSettings..................................................23

Audiolips....................................................24

ConguretheLiveViewPage.................................25

PTZ(PanTiltZoom).........................................28

PresetPositions.................................................28

GuardTour.....................................................29

Advanced......................................................29

Detectors..................................................30

ameraTampering..............................................30

MotionDetection...............................................30

AudioDetection................................................32

Applications...............................................33

ApplicationLicenses.............................................33

InstallApplication...............................................33

Applicationonsiderations........................................33

Events....................................................35

onvertEventTypestoActionRules................................35

SetUpActionRules.............................................35

AddRecipients..................................................36

reateSchedules................................................36

SetUpRecurrences..............................................36

Recordings.................................................37

RecordingList..................................................37

ontinuousRecording............................................37

SystemOptions.............................................39

Security.......................................................39

Date&Time....................................................40

Network.......................................................41

Storage.......................................................45

Ports&Devices.................................................46

Maintenance...................................................46

Support.......................................................47

Advanced......................................................47

ResettoFactoryDefaultSettings...................................48

Troubleshooting............................................49

hecktheFirmware.............................................49

UpgradetheFirmware...........................................49

EmergencyRecoveryProcedure....................................50

AXISP3304–VFixedDomeNetworkCamera

ableofContents

Symptoms,PossibleausesandRemedialActions.....................50

TechnicalSpecications......................................53

Performanceonsiderations.......................................55

AXISP3304–VFixedDomeNetworkCamera

HardwareOverview

456

1Networkconnector

2I/Oterminalconnector

3Controlbutton

4NetworkindicatorLED

5PowerindicatorLED

6Powerconnector

7Audioout

8Audioin

9tatusindicatorLED

10Microphone

ConnectorsandButtons

Fortechnicalspecications,seepage53.

AXISP3304–VFixedDomeNetworkCamera

HardwareOverview

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NO NO

NOTICE TICE

TICE

Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwork

cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoors

orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevices

areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see

ElectromagneticCompatibility(EMC)onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording

andalarmnotications.Inadditiontothe0VDreferencepointandpower(Doutput),theI/Oconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.onnecteddevicescanbeactivatedbythe

VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill

showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:

PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes

active(shownunderSystemOptions>Ports&Devices).

PowerConnector

MiniDconnector.Usethesuppliedadapter.

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran

activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.

Foraudioin,theleftchannelisusedfromastereosignal.

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage48.

•onnectingtoanAXISVideoHostingSystemservice.Seepage42.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•onnectingtoAXISInternetDynamicDNSService.Seepage42.Toconnect,pressandholdthebuttonforabout3seconds.

EDIndicators

LEDColorIndication

GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

AmberSteadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Network

UnlitNonetworkconnection.

AXISP3304–VFixedDomeNetworkCamera

HardwareOverview

GreenSteadygreenfornormaloperation.

AmberSteadyduringstartupandwhenrestoringsettings.

Status

RedSlowashforfailedupgrade.

GreenNormaloperation.

Power

AmberFlashesgreen/amberduringrmwareupgrade.

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

AXISP3304–VFixedDomeNetworkCamera

AccesstheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage53.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaontrol(AM)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AAaudiolicense.Thelicensesare

automaticallyinstalledwithAM.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed

copies.

Note

•QuickTimeTMisalsosupportedforviewingH.264streamsandforaudio.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareDorthedocumentAssignanIPAddress

andAccesstheVideotreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeettheRootPasswordonpage10.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

AXISP3304–VFixedDomeNetworkCamera

AccesstheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage43.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage43.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage48.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.lickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.

3.Enterapasswordandthenre-enterittoconrmthespelling.

4.lickOK.Thepasswordhasnowbeencongured.

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