Bender COMTRAXX COM465ID Manuale utente
Manual EN
COMTRAXX® COM465ID
Condition Monitor with integrated gateway for the connection of
Bender isoData devices with Ethernet TCP/IP networks
Software version V4 7 x
COM465ID_D00368_02_M_XXEN/09.2023
2 COM465ID_D00368_02_M_XXEN/09 2023
COMTRAXX® COM465ID
Table of contents
1General information...........................................................................................5
1 1 How to use the manual 5
1 2 Indication of important instructions and information 5
1 3 Signs and symbols 5
1 4 Service and Support 5
1 5 Training courses and seminars 6
1 6 Delivery conditions 6
1 7 Inspection, transport and storage 6
1 8 Warranty and liability 6
1 9 Disposal of Bender devices 7
1 10 Safety 7
Intended use....................................................................................................... 8
3Product description............................................................................................9
3 1 Scope of delivery 9
3 2 Device features 9
3 3 Scope of functions 9
3 3 1 Function module A 10
3 3 2 Function module B 10
3 3 3 Function module C 10
3 3 4 Function module D 10
3 3 5 Function module E 10
3 3 6 Function module F 10
3 4 Applications 11
3 5 Function 11
4Mounting, connection and commissioning................................................... 1
4 1 Preparation 12
4 2 Installation and connection 12
4 2 1 Mounting the device 13
4 2 2 Connecting the device 14
4 2 3 Wiring diagram 14
4 3 Display and control elements 16
4 4 Commissioning the device 17
4 5 Factory settings for addresses 18
COM465ID_D00368_02_M_XXEN/09 2023 3
Table of contents
5Web user interface........................................................................................... 19
5 1 Functions of the web user interface 19
5 2 Software products used 19
5 3 Browser configuration 20
5 4 Home page COMTRAXX® user interface 20
5 4 1 Headline 20
5 4 2 Path display (breadcrumb navigation) 21
5 4 3 Navigation 21
5 4 4 Subnavigation 21
5 4 5 Content area 22
5 4 6 Overview of pending alarms 22
5 5 Setting up password protection for COM465… 22
6Troubleshooting............................................................................................... 4
6 1 Malfunctions 24
6 1 1 What should be checked? 24
6 1 2 Frequently asked questions 24
6 2 Device operation, maintenance, cleaning 24
7Technical data................................................................................................... 5
7 1 Tabular data 25
7 2 Standards, approvals and certifications 29
7 3 Ordering information 29
7 4 Document revision history 29
4 COM465ID_D00368_02_M_XXEN/09 2023
COMTRAXX® COM465ID
1 General information
1.1 How to use the manual
ADVICE
This manual is intended for qualified personnel working in electrical engineering and electronics!
Part of the device documentation in addition to this manual is the enclosed supplement "Safety
instructions for Bender products"
ADVICE
Read the operating manual before mounting, connecting and commissioning the device Keep the
manual within easy reach for future reference
1. Indication of important instructions and information
DANGER
Indicates a high risk of danger that will result in death or serious injury if not avoided
WARNING
Indicates a medium risk of danger that can lead to death or serious injury if not avoided
CAUTION
Indicates a low-level risk that can result in minor or moderate injury or damage to property if not
avoided
ADVICE
Indicates important facts that do not result in immediate injuries They can lead to malfunctions if the
device is handled incorrectly
Information can help to optimise the use of the product.
1.3 Signs and symbols
Disposal Protect from moisture Protect from dust
Temperature range Recycling RoHS directives
1.4 Service and Support
Information and contact details about customer service, repair service or field service for Bender devices are
available on the following website: Fast assistance | Bender GmbH & Co KG
COM465ID_D00368_02_M_XXEN/09 2023 5
General information
1.5 Training courses and seminars
Regular face-to-face or online seminars for customers and other interested parties:
www bender de > know-how > seminars
1.6 Delivery conditions
The conditions of sale and delivery set out by Bender GmbH & Co KG apply These can be obtained in printed
or electronic format
The following applies to software products:
Die Elektroindustrie
‘Software clause in respect of the licensing of standard software as part of deliveries,
modifications and changes to general delivery conditions for products and services in the
electrical industry’
1.7 Inspection, transport and storage
Check the shipping and device packaging for transport damage and scope of delivery In the event of
complaints, the company must be notified immediately, see "www bender de > service & support "
The following must be observed when storing the devices:
1.8 Warranty and liability
Warranty and liability claims for personal injury and property damage are excluded in the case of:
•Improper use of the device
•Incorrect mounting, commissioning, operation and maintenance of the device
•Failure to observe the instructions in this operating manual regarding transport, commissioning, operation
and maintenance of the device
•Unauthorised changes to the device made by parties other than the manufacturer
•Non-observance of technical data
•Repairs carried out incorrectly
•The use of accessories or spare parts that are not provided, approved or recommended by the
manufacturer
•Catastrophes caused by external influences and force majeure
•Mounting and installation with device combinations not approved or recommended by the manufacturer
This operating manual and the enclosed safety instructions must be observed by all persons working with the
device Furthermore, the rules and regulations that apply for accident prevention at the place of use must be
observed
6 COM465ID_D00368_02_M_XXEN/09 2023
COMTRAXX® COM465ID
1.9 Disposal of Bender devices
Abide by the national regulations and laws governing the disposal of this device
For more information on the disposal of Bender devices, refer to
www bender de > service & support
1.10 Safety
If the device is used outside the Federal Republic of Germany, the applicable local standards and regulations
must be complied with In Europe, the European standard EN 50110 applies
DANGER Risk of fatal injury due to electric shock!
Touching live parts of the system carries the risk of:
•Risk of electrocution due to electric shock
•Damage to the electrical installation
•Destruction of the device
Before installing the device and before working on its connections, make sure that the installation
has been de-energised The rules for working on electrical systems must be observed
COM465ID_D00368_02_M_XXEN/09 2023 7
Intended use
Intended use
The gateway connects the following devices to Ethernet TCP/IP networks:
•Bender devices with isoData or BCOM interface
•Bender PEM… universal measuring devices which feature a Modbus TCP interface
The COM465ID converts alarms, measured values and states of the devices to the protocols Modbus TCP as
well as HTTP and OPC-UA This conversion allows coupling to Modbus TCP networks, data visualisation and
evaluation using standard web browsers and analysis via OPC UA-capable software solutions
Operation and settings are made via the COMTRAXX® user interface integrated in the device
8 COM465ID_D00368_02_M_XXEN/09 2023
COMTRAXX® COM465ID
3 Product description
This manual describes
•The condition monitor with integrated gateway COMTRAXX® COM465ID
3.1 Scope of delivery
Included within the scope of delivery
•A gateway COM465ID
•A printed quick-start guide
•Safety instructions for Bender products
•The manuals ‘COMTRAXX® COM465ID’ and ‘BCOM’ are available as PDF files for download at
https://www bender de/en/service-support/download-area/
3. Device features
•Condition monitor for Bender systems
•An integrated modular gateway between the Bender system and TCP/IP allows remote access via LAN, WAN
or Internet
•Features adaptable by means of the function modules
•Ethernet (10/100 MBit/s) for remote access via LAN, WAN or Internet
•Support of devices that are connected via isoData, BCOM or Modbus TCP
3.3 Scope of functions
Basic device (without function modules)
•Condition monitor with a web interface for use with Bender isoData and BCOM devices as well as universal
measuring devices
•Support of devices
– via isoData (one device per interface)
– via BCOM interface (max 139 devices with one gateway / max 98 x 139 devices in an interconnection
with other gateways)
– via Modbus TCP (max 247 devices)
•Remote display of present measured values, operating/alarm messages
•Gateway to Modbus TCP: Reading the latest subsystem measured values, operating status and alarm
messages from addresses 1…10 via Modbus TCP 1)
•Ethernet interface with 10/100 MBit/s for remote access via LAN, WAN or the Internet
•Time synchronisation for all assigned devices
•History memory (1,000 entries)
•Data loggers, freely configurable (30 x 10,000 entries)
•50 data points from third-party devices can be integrated into the system
•A virtual device with 16 channels can be created
1) Individual parameters can be set via a web-based application and externally (B OM), but not via Modbus. The
parameters of assigned devices can only be read. In order to change settings, function module is required.
COM465ID_D00368_02_M_XXEN/09 2023 9
Product description
Subsequent installation of function modules
Download the licence files from the Bender homepage
https://www bender de/en/service-support/licences/
Then activate the function modules in the COMTRAXX® web view
Tools > Service > Function modules
Below the overview you will find the button for importing the licence files ( blf)
3.3.1 Function module A
•Assignment of individual texts for devices, channels (measuring points) and alarms
•Device failure monitoring
•E-mail notification to different users in case of alarms or system errors
•Device documentation of any device in the system can be generated
It contains all parameters and measured values belonging to the device, as well as device information such
as serial number and software version
•System documentation can be generated It documents all devices in the system at once
3.3. Function module B
•Reading the latest measured values, status and alarms messages from all assigned devices Uniform access
to all assigned devices via Modbus TCP over integrated server
•Control commands: From an external application (e g visualisation software or PLC), commands can be sent
to BMS devices via Modbus TCP
•Access to alarms and measured values via SNMP (V1, V2c or V3) SNMP traps are supported
•Access via PROFINET to alarms and measured values
3.3.3 Function module C
•Fast and easy parameter setting of all devices assigned to the gateway via a web browser
•A backup file containing the settings of all devices in the system can be generated and imported
3.3.4 Function module D
•Quick and easy-to-create visualisation of the system Integrated editor provides access to a variety of
widgets and functions
•Display on up to 50 overview pages on which, for example, room plans can be stored Navigation within
these overview pages is possible
•Access to all measured values available in the system
•Buttons and sliders can be used to control external devices via Modbus TCP
3.3.5 Function module E
100 virtual devices with 16 channels each can be created
3.3.6 Function module F
1600 data points from third-party devices can be integrated into the system via Modbus TCP
10 COM465ID_D00368_02_M_XXEN/09 2023
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