Bennett Site Master SP Manuale utente

Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456

USA 800-235-7618 ~ Outside USA 231-798-1310

sales@bennettpump.com ~ www.bennettpump.com

Site Master SP

(Large Display w/ SBC2)

Programming, Service, and Parts Manual

132382 Rev B 10/23/17

Only Trained Personnel May Work on This Equipment

READ THIS MANUAL

This manual has important information for safe installation and operation of this equipment. Read and understand

this manual before applying power. Keep this manual and tell all service personnel to read this manual. If you do not

follow the instructions, you can cause bodily injury, death, or damage to the equipment.

Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456

USA 800-235-7618 ~ Outside USA 231-798-1310

sales@bennettpump.com ~ www.bennettpump.com

The material included in this installation manual is accurate at the date of publication. The intent of this manual is to

assist. If further assistance is required, please contact the Bennett Technical Service Department at 1-800-423-6638.

Bennett Marketing Services can be contacted by mail, facsimile, telephone or e-mail at the locations specified below:

Bennett Pump Company

Marketing Services

1218 East Pontaluna Road

Spring Lake, MI 49456

Telephone from USA 1-800-235-7618

Telephone from outside USA 231-798-1310, Extension 287, or 269

Facsimile: 231-799-6202

Email: [email protected] or salesint[email protected]

Website: www.bennettpump.com

For new manuals, visit our web page at www.bennettpump.com

IMPORTANT

Examine the shipment immediately upon arrival to make certain there has been no damage or loss in transit.

Bennett Pump Company, as shipper, is not liable for the hazards of transportation. Please make damage

claims directly to the truck line.

NOTICE: This device complies with part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interface, and (2) this device must accept interference

received, including interference that may cause undesired operation.

Not all equipment covered in this manual is listed by Underwriters Laboratories.

Revision History:

Revision

Date

Description

9/26/17

Original Document

10/17/17

Removed the term dispenser and replaced with Site Master

Removed Potting Instructions

Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456

USA 800-235-7618 ~ Outside USA 231-798-1310

sales@bennettpump.com ~ www.bennettpump.com

Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456

USA 800-235-7618 ~ Outside USA 231-798-1310

sales@bennettpump.com ~ www.bennettpump.com

Site Master Large Display w/ SBC2 Programming, Service, and Parts Manual Table of Contents

Bennett Limited Warranty for Product Installed in the United States –Site Master

Bennett Limited Warranty for Product Installed in Canada –Site Master

PCI SSC Legal Terms and Conditions

Safety Instructions iii

Introduction 1

Unauthorized Alteration of Bennett Products.................................................................................................................................................... 1

Power Requirements ..................................................................................................................................................................................................... 1

Environmental Requirements .................................................................................................................................................................................... 1

Dimensions........................................................................................................................................................................................................................ 1

Recommended Materials............................................................................................................................................................................................. 1

Abbreviations and Acronyms..................................................................................................................................................................................... 2

General Operation & Overview 3

Exterior Layout ................................................................................................................................................................................................................. 3

Interior Layout.................................................................................................................................................................................................................. 4

How the Electronics Operate ..................................................................................................................................................................................... 4

Powering up the Module............................................................................................................................................................................................. 5

Idle Screen ......................................................................................................................................................................................................................... 5

Installation 7

General Installation Information............................................................................................................................................................................... 7

Mechanical Installation Requirements................................................................................................................................................................... 7

Site Master SP Footprint.............................................................................................................................................................................................. 8

Determining the Number of Wires Required....................................................................................................................................................10

Point of Sale (POS) Communication .....................................................................................................................................................................10

Beginning the Wiring Process .................................................................................................................................................................................11

Installing Conduit at the Site Master....................................................................................................................................................................11

Wiring Diagrams ...........................................................................................................................................................................................................12

Connector Descriptions..............................................................................................................................................................................................14

Programming 15

Using the Display Soft Keys & Alpha Numeric and Function Keys..........................................................................................................15

Gaining Access to Managers Mode 00................................................................................................................................................................16

Programming Managers Modes ............................................................................................................................................................................16

Managers Mode 00 –Line Descriptions..............................................................................................................................................................17

Managers Mode 01 –Address ................................................................................................................................................................................18

Managers Mode 12 - Receipt Length ..................................................................................................................................................................19

Managers Mode 13 –Payment Keypad Type...................................................................................................................................................20

Managers Mode 14 - Receipt Delay .....................................................................................................................................................................21

Managers Mode 17 –Select Feature Media......................................................................................................................................................22

Managers Mode 18 –PIN Pad Cancel Enable or Disable ............................................................................................................................23

Managers Mode 19 - Display Configuration and Diagnostics ..................................................................................................................24

Diagnostics 27

How to Use Diagnostics.............................................................................................................................................................................................27

Managers Mode 02 –Real Time Clock (RTC)....................................................................................................................................................28

Managers Mode 03 –Audit Trail Report ............................................................................................................................................................29

Managers Mode 04 –Card Reader Diagnostics ..............................................................................................................................................32

Managers Mode 05 –Printer Diagnostics..........................................................................................................................................................33

Table of Contents

Site Master Large Display w/ SBC2 Programming, Service, and Parts Manual Table of Contents

Managers Mode 06 –Keypad Diagnostics ........................................................................................................................................................34

Managers Mode 07 - Peripheral Power Resets................................................................................................................................................34

Managers Mode 08 –Software Version..............................................................................................................................................................35

Managers Mode 09 –Software Restart...............................................................................................................................................................35

Managers Mode 10 –Maximum Queues ...........................................................................................................................................................36

Managers Mode 96 –Communication Performance ....................................................................................................................................36

Service 37

SBC2 Circuit Board Assembly (129313) ...............................................................................................................................................................37

Power Supply Board ....................................................................................................................................................................................................42

SBC2 Payment Block Diagram.................................................................................................................................................................................43

Hengstler Printer (135449s)......................................................................................................................................................................................44

Parts 47

To Place an Order for Parts.......................................................................................................................................................................................47

7” Alpha Numeric Payment Panel Assembly.....................................................................................................................................................48

7” Alpha Numeric Payment Panel Assembly Parts List .................................................................................................................................49

SBC2 Circuit Board Wire Harness Connections................................................................................................................................................50

SBC2 Circuit Board Wire Harness Parts List .......................................................................................................................................................51

Printer Kits........................................................................................................................................................................................................................54

Site Master Spare Parts List......................................................................................................................................................................................55

Table of Contents

Site Master Large Display w/ SBC2 Programming, Service, and Parts Manual Safety Instructions

iii

Safety Instructions

For safe installation of this equipment, read and understand all dangers, warnings, and cautionary information. Save

this safety information in a readily accessible location. Look for the following warnings throughout the manual:

Red and White “DANGER” means: If you do not follow the instructions, severe injury or death will occur.

Orange and Black “WARNING” means: If you do not follow the instructions, severe injury or death can occur.

Yellow and Black “CAUTION” means: If you do not follow the instructions, damage can occur to the payment

terminal.

Blue and White “IMPORTANT” means: helpful tips and other recommendations on equipment installation,

usage, and maintenance should be observed.

DANGER PELIGRO DANGER

FIRE, EXPLOSION, INJURY, OR DEATH WILL OCCUR IF FUEL FILTERS ARE CHANGED BY

UNTRAINED PERSONNEL. MAKE SURE, ONLY TRAINED PERSONNEL CHANGE FILTERS.

TO PREVENT INJURY TO YOU FROM VEHICLES AND ONLOOKERS, ALWAYS PLACE A

BARRIER AROUND THIS EQUIPMENT BEFORE PERFORMING SERVICE OR MAINTENANCE.

GASOLINE IS FLAMMABLE. NO SMOKING OR OPEN FLAME.

DISCONNECT ALL POWER AND RELIEVE PRESSURE TO THIS EQUIPMENT AND ASSOCIATED

SUBMERGED PUMP(S) DURING INSTALLATION, SERVICE, OR ANY MAINTENANCE I.E.,

CHANGING FILTERS.

WARNING ADVERTENCIA MISE EN GARDE

You must have training in the installation, service, or maintenance of this equipment (dispenser,

pump, site master, console, control box, payment terminal, or submerged pump) before working

on it. Maintenance repairs must be done by authorized personnel only. Warranty work may only

be performed by Bennett certified technicians.

To prevent electric shock, keep the electrical parts of the Site Master dry.

Electronic components are static sensitive. Use proper static precautions (e.g. static straps) before

working on the equipment.

The emergency shut-off valve (also called the fire valve, shear valve, or impact valve) must be

closed when service or maintenance is performed on this equipment.

You must have training in the operation and programming of this Site Master Payment Terminal

before using it. READ THE OPERATORS MANUAL.

Make sure this equipment is correctly grounded. Failure to do will cause injury or damage

equipment or improper operation. Improper grounding voids the warranty.

Do not operate the equipment as a payment terminal unless it is completely assembled.

CAUTION PRECAUCIÓN MISE EN GARDE

Do not drill holes in the Site Master. Holes can cause failure of the electronic equipment. THE

WARRANTY WILL BECOME VOID. Use only adhesive backed sign mounting brackets.

Site Master Large Display w/ SBC2 Programming, Service, and Parts Manual Safety Instructions

IMPORTANT IMPORTANTE IMPORTANT

All trained technicians must work in accordance to all requirements, standards, and guidelines

specified by the suppliers Environmental Standards® Health, Safety, Security & Environment

(HSSE) policies. Note: Bennett Pump highly recommends all technicians observe HSSE policies

defined by the supplier. Bennett Pump does not impose any restrictions or additional

requirements contained in Environmental Standards® Health, Safety, Security & Environment

(HSSE) policies.

!! READ AND UNDERSTAND ALL WARNING LABELS ATTACHED TO THE SITE MASTER PAYMENT TERMINAL !!

Safety Instructions

Site Master Large Display w/ SBC2 Programming, Service, and Parts Manual Introduction

Introduction

This manual contains installation, operation, service, and parts instructions for installing the Bennett Site Master

Payment Terminal.

Unauthorized Alteration of Bennett Products

DANGER: BEFORE PERFORMING ANY TYPE OF SERVICE TO THE SITE MASTER PAYMENT

TERMINAL, BE SURE TO SHUT OFF ALL ELECTRICAL SUPPLIES AND SECURE THEM IN THE

OFF POSITION. MAINTENANCE MUST BE PERFORMED BY TRAINED PERSONNEL ONLY.

Bennett Pump Company products are designed to meet or exceed the standards of UL, FCC and the National Institute

of Standards and Technology. Compliance with these standards protect the operator and the consumer from personal

injury and ensure an accurate delivery of product. Any deviation from the use of authorized replacement parts or

alteration of a designed product configuration may cause personal injury, death or the revocation of one or all of the

above approvals.

Bennett Pump Company will not assume responsibility or liability for any consequential injury or damage caused by

the unauthorized alteration of its products.

Power Requirements

AC Power Input, Electronic ....................................................................................................... 120/240 VAC, 50/60 Hz. 350 Watts Max.

DC Power Supply Output ...................................................................................................................................+12 VDC at 2.00 Amps Max.

+24 VDC at 2.00 Amps Max.

Lead-Acid Battery Output ......................................................................................................................................+12 VDC at 2.0 Amp Max.

Nickel-Cadmium Battery Output.............................................................................................................. +3.6 VDC at 250 Milliamp Max.

Environmental Requirements

Operating Temperature Range........................................................................................................... -40°C to +65°C (-40°F to +149°F)

Humidity............................................................................................................................................................................ 0-95% non-condensing

Dimensions

Refer to Footprint Diagram (125927 –P4208) located inside the Site Master or on the USB provided.

Site Master Series Maximum......................................................................................... 19 25/32” (width) x 12 ¼” (depth) x 42” (height)

Site Master Series Estimated Shipping Weight..............................................................................................130 pounds/59 kilograms

Recommended Materials