BLIIoT RTU5028E Manuale utente

Network Fault Monitoring Alarm

RTU5028E

User Manual

Version：V1.1

Date：2020-01-07

Shenzhen Beilai Technology Co.,Ltd

Website：https://www.bliiot.com

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

Preface

Thanks for choosing BLIIoT Network Fault Monitoring Alarm. These operating

instructions contain all the information you need for operation of RTU5028E.

This user manual is owned by Shenzhen Beilai Technology Co., Ltd. No one is

authorized to copy, distribute or forward any part of this document without written

approval of Shenzhen Beilai Technology. Any violation will be subject to legal liability.

Disclaimer

This document is designed for assisting user to better understand the device. As the

described device is under continuous improvement, this manual may be updated or

revised from time to time without prior notice. Please follow the instructions in the

manual. Any damages caused by wrong operation will be beyond warranty.

Revision History

Update Date

Version

Description

2019-07-01

V1.0

First Edition

2020-01-07

V1.1

Optimize configuration software

connection

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

Content

1 Product Introduction ...................................................................................................... 5

2 Safety Directions ............................................................................................................ 5

3 Packing List.....................................................................................................................6

4 Features .......................................................................................................................... 6

5 Technical Specifications ............................................................................................... 7

6 Hardware .........................................................................................................................7

6.1 LED Indicators .........................................................................................................7

6.2 Interface ................................................................................................................... 8

6.3 Switch&Button&SIM Card Slot ............................................................................. 8

7 Reset ................................................................................................................................9

8 Configuration Software ................................................................................................10

8.1 Search Device .......................................................................................................10

8.2 Selection .................................................................................................................11

8.3 Basic Settings ........................................................................................................11

8.4 Number Settings................................................................................................... 13

8.5 Alarm Settings ....................................................................................................... 14

8.6 Network Settings...................................................................................................15

8.7 Alarm Record .........................................................................................................17

9 SMS Command............................................................................................................ 18

9.1 Modify Password .................................................................................................. 18

9.2 Time Zone ..............................................................................................................18

9.3 Set the SIM Card Number ...................................................................................19

9.4 Set RTU5028E System Time ..............................................................................19

9.5 Inquiry Current Status ..........................................................................................20

9.6 Set Daily Report Time..........................................................................................20

9.7 Set Interval Report Time ......................................................................................20

9.8 Set Authorized User number...............................................................................21

9.9 Whether to Press * or # to End the Alarm .........................................................21

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

9.10 Set Voltage High and Low Limits..................................................................... 21

9.11 Set Alarm Confirmation Time............................................................................ 22

9.12 Set Alarm/Recovery SMS Content.................................................................. 22

9.13 Set Relay Output ................................................................................................ 23

9.14 Set PING Network Device IP............................................................................23

9.15 Set PING External Network IP or Domain Name .......................................... 23

9.16 Set Local Connection .........................................................................................24

9.17 Set Cellular Network Access Parameters .......................................................25

9.18 Enable/Disable Cellular Network ..................................................................... 25

9.19 Set Network Online............................................................................................ 25

9.20 Set Disconnection Reconnection Time ........................................................... 25

9.21 Set Register Package ........................................................................................25

9.22 Set Heartbeat Packet (For Modbus Protocol) ................................................26

9.23 Set Heartbeat Interval ........................................................................................26

9.24 Set Device ID ...................................................................................................... 26

9.25 Set Communication Protocol............................................................................26

9.26 Set Server Address............................................................................................ 27

9.27 Inquiry History Record....................................................................................... 27

9.28 Set Language ......................................................................................................27

9.29 Remote Restart Device..................................................................................... 28

9.30 Remote Factory Reset .......................................................................................28

10 Communication Protocol .......................................................................................... 28

10.1 Modbus Protocol .................................................................................................28

10.2 MQTT Protocol ....................................................................................................29

11 Warranty ......................................................................................................................32

12 Technical Support......................................................................................................32

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

1 Product Introduction

The Network Fault Monitoring RTU RTU5028E is special designed for remote

monitoring Ethernet devices communication status and power supply status. It can

detect the Ethernet device fault caused by power supply or network communication. If

network communication fault, it can remote or automatically restart the switch, Router

or device to solve issues, no need maintenance engineer to process, save time and

maintenance costs. Support monitoring up to 7 network devices simultaneously.

The configuration software can be connected via LAN, User-friendly configuration; It

also can be set and inquiry by SMS commands. Moreover, it also supports Modbus

RTU, Modbus TCP and MQTT protocol to connect to cloud Platform, automatic

switching to cellular network when the wired network failed, then monitor the current

status in real time through GSM/3G/4G network.

RTU5028E power failure and network fault monitoring alarm is suitable for classrooms,

public places, hospitals, stations, food warehouses, offices, factories, libraries,

laboratories, etc., and any place that requires and supports power and network

monitoring.

2 Safety Directions

Safe Startup

Do not use the unit when using 4G equipment is prohibited or might

bring disturbance or danger.

Interference

All wireless equipment might interfere network signals of the unit and

influence its performance.

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

3 Packing List

4 Features

Network failure + power failure + network cable monitoring, remote monitoring the

status of network device in many aspects;

Support monitoring up to 7 network devices simultaneously;

1 relay output for automatic restart or remote restart of network equipment;

Inbuilt MCU monitoring power supply input voltage value, measure range is

0~36V, no need additional sensor to save cost;

Up to 10 authorized phone numbers to receive specified alarm message;

Can set timer report and automatically send its status/value to the authorized

number;

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

Support remotely read 100 historic data via SMS or configuration software;

Support Modbus RTU, Modbus TCP and MQTT protocol, can be connected to

cloud platform;

GSM/GPRS/3G/4G/Ethernet network communication, automatic connect to

cellular network when wired network failed;

Rechargeable backup battery can last 2-3 hours;

Support wall-mounted and DIN35mm DIN rail installation.

5 Technical Specifications

6 Hardware

6.1 LED Indicators

Item

Parameters

Power supply

12VDC, support 9~36VDC

Power consumption

Standby: 100mA@12V; Max: 380mA@12V

Communication method

SMS, GPRS/3G/4G, Ethernet

Protocol

Modbus RTU Over TCP, Modbus TCP, MQTT

GSM/3G/4G

GSM: 850/900/1800/1900MHz

3G: 3G WCDMA

4G LTE: 4G LTE

Ethernet port

1xRJ45, support DHCP dynamic obtain IP or static

fixed IP

Relay output

1 NC relay output; 7A/125VAC, 5A/250VAC,

20A/14VDC

SIM slot

1.8V or 3.0V SIM card

Antenna

SMA antenna interface, 50ohm

Backup battery

3.7V/900mAh(Last 2~3 hours)

Working temperature

-10°C~60°C

Working humidity

95%(No condensation)

Dimension

70mm x 88mm x 30mm

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

LED Indicators

When 2G module signal is normal, it flashes slowly (flash every 2

seconds), and flashes quickly when there is no signal (flash every

0.8 seconds);

When the 3G/4G module signal is normal, the light turns off once

every 2 seconds, and when there is no signal, the light turns on

once every 2 seconds, and flashes continuously when transmitting

data

LED light ON when connect power, otherwise it is OFF

Light on when alarm occurs

Light on when relay open

6.2 Interface

Interface instruction

9~36V DC IN

DC9~36V positive input

–

DC9~36V negative input

Relay Output

Normally closed relay output, no polarity distinction

Ethernet

1 RJ45

ANT

GSM/3G/4G antenna interface

6.3 Switch&Button&SIM Card Slot

Please use a screwdriver to unscrew the screw of the small cover on the back of

device, and you can see the power switch, reset button (the button has two functions:

1. Upgrade: Press and hold the power on to enter the upgrade mode; 2. Reset: Power

on, press and hold for 3 seconds to reset) and the card slot (Chip faces down when

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

installing the SIM card).

7 Reset

1) Power on the device, press and hold the reset button for 3 seconds, and wait for

the power indicator to flash 3 times, indicating that the reset is successful.

2) Reset by SMS command "password+RESET", and return SMS "reset successful"

to indicate successful reset.

Shenzhen Beilai Technology Co., Ltd V1.1

Network Fault Monitoring Alarm RTU5028E

8 Configuration Software

When connecting to the configuration software for the first time, it is recommended to

connect the device to a router with the DHCP automatic IP assignment function; if the

network connected to the device cannot automatically assign IP, the device will use

the following default network parameters after connecting to the network cable and

waiting for 1 minute: IP address 192.168.1.111, subnet mask 255.255.255.0, and

gateway address 192.168.1.1. At this time, please set the computer network

parameters to other IP addresses in the same network segment to connect; if the

device is directly connected to the computer, please use a crossover cable to connect,

and please configure the computer network parameters before connecting the device.

8.1 Search Device

【Search Device】Search all devices in the current LAN. Computer and the device

must be in the same network segment, and the subnet mask must be 255.255.255.0

【Enter】Enter the configuration interface of corresponding device

【Language】Change language

Note: If the device cannot be found, but the fixed IP of the device has been set, you

can directly enter the fixed IP of the device in the IP input field.

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