Blue Sky Network HawkEye 7200 Guida rapida

HE7200

Firmware Upgrade Guide

Document Part# 200606

Version 2.1

March 2019

Mathew Pearson, Chris Rice

HawkEye 7200 Firmware Upgrade Guide 
2 
 
 
TABLE OF CONTENTS 
NOTICE.........................................................................................................................................................................3 
IMPORTANT INFORMATION ...................................................................................................................................4 
FIRMWARE UPGRADE .............................................................................................................................................5 
PREREQUISITES .....................................................................................................................................................5 
PREPARATION.......................................................................................................................................................5 
CONFIGURE UPGRADE TOOL...........................................................................................................................6 
LOAD NEW BOOTLOADER (IF APPLICABLE):.................................................................................................7 
LOAD NEW FIRMWARE:.......................................................................................................................................8 
VERIFY UPDATE ....................................................................................................................................................9 
APPENDIX A–PROGRAMMING CABLES SCHEMATICS................................................................................10 
APPENDIX A –REVISION HISTORY....................................................................................................................11 
ADDITIONAL ASSISTANCE? .................................................................................................................................12 
 
 
 

HawkEye 7200 Firmware Upgrade Guide

NOTICE

This guide is published and copyrighted by Blue Sky Network (BSN). All information and specifications in

this document are subject to change without notice. Nothing in this document is intended to create

additional or separate warranties or guarantees.

Blue Sky Network, 5333 Mission Center Rd., Suite 220, San Diego, CA 92109

Phone: +1 858 551 3894 | Fax: +1 858 551 3891

HawkEye 7200 Firmware Upgrade Guide

E: support@blueskynetwork.com | W: www.blueskynetwork.com

IMPORTANT INFORMATION

Please refer to the User/Installation guides for details regarding schematics and installation. Also, refer to

the user guides for instructions on how to operate the equipment. This guide should only be used as a

reference for the firmware upgrade process.

The most recent support documentation and downloads are available at:

https://support.blueskynetwork.com

The most recent firmware is available by request from support@blueskynetwork.com

HawkEye 7200 Firmware Upgrade Guide

FIRMWARE UPGRADE

This document illustrates the necessary steps to perform a firmware update on the Blue Sky Network

HawkEye 7200 tracking device.

PREREQUISITES

Make sure you have the following items available before you begin:

1. HE7200 Programming Cable –Part # 200681.

a. Available for purchase from Blue Sky Network.

b. Build your own cable –see wiring harness schematics in this document.

2. Download the HE7200 Firmware Upgrade Kit (available by request from

support@blueskynetwork.com or by download at support.skyrouter.com). Firmware Upgrade Kit

contains the following:

a. Firmware Updater application (‘Firmware Updater.exe’)

b. Firmware file (.ase extension)

3. A computer with a serial port, or …

a. USB to Serial Port adapter. This type of adapter is fairly common, however not all of them

will work for this procedure. The adapter we use is the Edgeport/1 (available from Blue

Sky Network).

4. The HE7200 Product you wish to upgrade.

PREPARATION

1. Connect the HawkEye 7200 (A) to the HE7200 programming cable 14-pin

connector (B).

2. Connect the HE7200 programming cable serial connector (D) to either:

a. The computer serial port (G)

b. The USB/Serial convertor (E)

i. Connect the USB to the computer (F)

3. Connect power to the HE7200 programming cable (C) and supply power to the

cable

4. Power on the HE7200 device in ‘Programming Mode’

HawkEye 7200 Firmware Upgrade Guide

a. Press and hold the QPOS button and then press the power button. All

LED’s on the front of the device will remain ON confirming Programming

Mode has been initiated.

CONFIGURE UPGRADE TOOL

1. Un-zip the “Upgrade Kit” to a location on your computer,

2. Change to the ‘\Firmware’ directory.

3. Run the ‘Firmware Updater’ executable.

4. From the Device Menu select the ‘Setup’ option. Select the serial

or USB port which you have connected your HE7200 device. It is

not necessary to further modify the serial port settings such as

baud rate etc. since the Firmware Updater will automatically

control these settings.

HawkEye 7200 Firmware Upgrade Guide

LOAD NEW BOOTLOADER (IF APPLICABLE):

Not every firmware release includes a bootloader update. If a folder called ‘Bootloader’is present in the

upgrade package, perform the bootloader upgrade first before proceeding to the firmware update.

1. Un-zip the “Upgrade Kit” to a location on your computer,

2. Change to the ‘\Firmware’ directory.

3. Run the ‘Firmware Updater’ executable. Locate and select the Bootloader file (.ase extension)

4. Toggle the radio button to ‘Bootloader’

5. Click the ‘Update’ button to begin the bootloader update. The progress bar will start filling

indicating the update progress

6. Once the bootloader update is complete the HE7200 will automatically reboot and all LEDs will

turn off. At this point it is safe to unplug the HE7200 device. The Bootloader Update is now

complete.

HawkEye 7200 Firmware Upgrade Guide

LOAD NEW FIRMWARE:

1. Un-zip the “Upgrade Kit” to a location on your computer,

2. Change to the ‘\Firmware’ directory.

3. Run the ‘Firmware Updater’ executable. Locate and select the Firmware file (.ase extension):

4. Click the ‘Update’ button to begin the firmware update. The progress bar will start filling indicating

the update progress

5. Once the firmware update is complete the HE7200 will automatically reboot and all LEDs will turn

off. At this point it is safe to unplug the HE7200 device. The Firmware Update is now complete.

HawkEye 7200 Firmware Upgrade Guide

VERIFY UPDATE

The best way to verify the firmware version on HE7200 is to use the Hawkeye Link Application (available

at the iOS App Store and the Android Play Store).

1. Pair the HE7200 to the smartphone via Bluetooth. (For a step-by-step guide on how to connect

please refer to Hawkeye 7200 User Guide)

2. Open the HawkEye Link App

3. Connect to the Hawkeye 7200 device

4. Within a few seconds, the firmware version should be updated to the expected version.

5. The bootloader can also be verified on the same screen farther down the page

(Note that the version shown in this picture may not reflect the latest firmware version. Please

check on Support website for the latest released version.)

HawkEye 7200 Firmware Upgrade Guide

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