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Smart lock initialization manual
Smart lock initialization manual
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EZYLOCK – Smart Lock initialization manual – v03.02
SUMMARY
1. First Steps ............................................................................................................... 3
1.1. Configuring your account ..................................................................................... 3
1.2. Initializing a new lock ............................................................................................ 3
1.3. Lock basic data ....................................................................................................... 5
1.4. Connectivity data .................................................................................................... 6
2. First lock activation ............................................................................................... 8
2.1. Confirming initialization ....................................................................................... 8
2.2. Initialization errors ................................................................................................ 9
2.3. Factory settings .................................................................................................... 10
3. Lock usage ............................................................................................................ 11
3.1. Access codes ......................................................................................................... 11
3.2. Locking the door .................................................................................................. 11
3.3. Special codes ........................................................................................................ 11
4. Battery status level ............................................................................................... 12
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EZYLOCK – Smart Lock initialization manual – v03.02
1. First Steps
Prior the lock initialization process, make sure to remove the batteries and only insert them when
requested. Also, ensure that the lock is correctly installed (see the Installation Manual).
1.1. Configuring your account
Before initializing, you must have installed the app Ezylock Remote Management® on your phone and
have a valid subscription in Ezylock®, which enables the remote management of locks and user
accesses. If you don’t have a valid subscription, you can sign up to the service by accessing the site
www.ezylock.com/ezylock , then clicking “Register Now” and following the instructions provided. Don’t
forget to add a valid credit card to enable the full access to the available features.
1.2. Initializing a new lock
Once you have downloaded the app Ezylock Remote Management®, log in with your credentials. To
initialize the new lock, access the Initialize Lock entry available in the side menu or in the Dashboard, or
press button + Activate new lock at the bottom in the locks list. Observe the informative message
concerning the connection to the lock’s network and click Continue.
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EZYLOCK – Smart Lock initialization manual – v03.02
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EZYLOCK – Smart Lock initialization manual – v03.02
1.3. Lock basic data
Carefully fill the presented form with the lock basic data and press Next when ready. The required data
are:
• Name of the lock, freely chosen by the user.
• Emergency code, with standardized number of digits configured when you created your account.
• Serial number, available in the installation kit as a QR Code. If the QR code cannot be recognized
by the device’s camera, it must be manually inserted.
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EZYLOCK – Smart Lock initialization manual – v03.02
1.4. Connectivity data
Select one of the connectivity choices for the installed lock:
• Offline: the lock will not be managed by Ezylock® platform and it will only be unlocked by the
emergency code.
• Wi-fi: the lock will communicate with Ezylock® platform using solely the wi-fi network provided by
you.
• Mobile: the lock will communicate with Ezylock® platform using 4G network solely.
• Wi-fi and mobile: the lock will communicate with Ezylock® platform using preferably the wi-fi
network provided by you, or the 4G network in case of unavailability of the wi-fi network.
OBS: Check if mobile connectivity option is available for your lock.
For the Wi-fi or Wi-fi and mobile options, carefully provide the SSID (name of the network) and the
password of the domestic wi-fi network. The lock installation address will be automatically filled according
to the device’s GPS info. Check if the data are correct and edit the address if needed. IMPORTANT: be
sure that the wi-fi network works at 2.4 GHz, as the lock works at this frequency.
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EZYLOCK – Smart Lock initialization manual – v03.02
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EZYLOCK – Smart Lock initialization manual – v03.02
2. First lock activation
Once with the form filled, don’t click the Initialize Lock button yet. First, insert fully charged batteries and
observe if the lock is powered on. The LED below the numeric keyboard must blink intermittently with a
red light and the lock must issue an intermittent sound with one long beep. Wait for the lock to change
the LED’s light color to blue before moving to the next step.
If you take more than 5 minutes the lock will enter sleep-mode and turn off its lights. If it happens touch
the keyboard until the lights turn on again.
2.1. Confirming initialization
After verifying that the LED below the numeric keyboard is blinking a blue light:
1. Check every information and press button Initialize lock.
2. Confirm authorization to connect to the wi-fi network provided by the lock.
3. Confirm to send the initialization command. The lock will issue a sound with 3 short beeps, the
keyboard lights will remain lit for a few seconds and the LED below the keyboard will blink until the
initialization is completed.
4. Wait a few instants until the initialization is validated.
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EZYLOCK – Smart Lock initialization manual – v03.02
If the initialization was successful:
• The lock will issue a sound with three short beeps and the keyboard lights will be turned off.
• The app will confirm the initialization and will open the locks list. Check if the new lock is featured
in the list.
2.2. Initialization errors
In the case the app is not able to validate the initialization, perform the following steps:
1. Open Dashboard -> Locks to see if the installed lock is featured in the locks list. If it is featured,
then the initialization is already completed.
2. Check the website in the section Locks -> Locks List to see if the installed lock is featured in the
locks list. If it is featured, then the initialization is already completed.
3. Check if the domestic wi-fi network credentials were correctly inserted.
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EZYLOCK – Smart Lock initialization manual – v03.02
The lock will try the connection to the domestic wi-fi network in the case of Wi-fi or Wi-fi and mobile
connectivity. If the connection is not successful, the lock will return to its initial state, so you need to go
back to step 2.1.
2.3. Factory settings
To return the lock to the original factory settings contact our support service by e-mail at
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