CAMBRIONIX OEM U16S Manuale utente

User Manual

OEM U16S

2022/05

OEM U16S Page 2 of 37

1. Table of Contents

1. Table of Contents 2

2. Your OEM U16S at a glance 4

2.1. Key Features 4

3. Safety 5

3.1. Signal word panel 5

3.2. Safety alert symbol 6

3.3. Pictograms 6

3.4. Product modification 6

3.5. Power supply 7

3.6. Storage and Installation 8

3.7. OEM 9

4. Getting Started 10

4.1. Opening your product 10

4.2. What's Included 10

4.3. Connecting to Host 10

4.4. Connecting the OEM U16S to the Power Supply Unit using Spade Con-

nectors 12

4.5. Registration 12

4.6. Help and Support 12

5. Using your OEM U16S 13

5.1. Using without connecting to host 13

5.2. Using when connected to host 13

5.2.1 Connecting the Hub to a host computer 13

5.2.2 Charging 13

5.2.3 Data Transfer 14

5.2.4 Communication Interface and Protocol 14

5.3. Manage Ports & Your OEM U16S 16

5.3.1 Port Modes 16

5.3.2 Charging Profiles 16

5.3.3 Firmware 16

5.4. Software 18

5.4.1 Installing Software 18

5.4.2 LiveViewer 19

5.4.3 Cambrionix API 20

5.4.4 Updating Software 20

OEM U16S Page 3 of 37

5.4.5 Removing Software 21

5.4.6 Command Line Instructions (CLI) 22

5.5. Scalability 24

5.6. Cooling the OEM U16S 25

5.7. Cleaning your OEM U16S 26

6. Product Specifications 27

6.1. Input Power Requirements 27

6.2. Output Power 27

6.3. Physical specifications 27

6.4. Consumables and Placing Orders 27

7. Troubleshooting 29

7.1. Initial troubleshooting tips 29

7.2. Logging through LiveViewer 29

7.3. Hardware Failure 29

7.4. Device connection. 30

7.5. Hub connection issues 31

7.6. No GUI 32

8. OEM-U16S-Certifications 33

9. Returns and Damaged Products 34

9.1. What do I do if my order arrives and something the product is faulty

or is physically damaged? 34

9.2. What happens after I have requested a Return? 34

OEM U16S Page 4 of 37

2. Your OEM U16S at a glance

The OEM U16S provides 10W of charging power to each of its 16 x USB 2.0 Type-A ports,

allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled

using Cambrionix software to enable charging and data transfer while monitoring important

port and device information.

The OEM U16S can charge attached USB devices without using a local computer, and our

intelligent charging algorithm allows almost any device to be charged at its optimum rate (up to

2.1A). The firmware can be updated to enable new charging profiles, ensuring the OEM U16S

can charge the latest devices. It is ready to charge out-of-the-box and sync devices when

attached to a host computer.

When a local (host) computer is connected, the host can control the operation of the ports

using freely available software. Device charging and synchronisation can be monitored through

Cambrionix’s LiveViewer App, the Application Programming Interface (API) or Command Line

Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from

www.cambrionix.com/software

2.1. Key Features

Up To

480Mbps

per Port

Up To

2.1A

per Port

Up To

Devices

Transfer Data Seamlessly Power Scalability

Each high-speed port can

transfer data up to 480Mbps

Each port can charge devices up

to 2.1A (10W)

Up to 96 devices can be con-

nected at once using multiple

hubs

OEM U16S Page 5 of 37

3. Safety

This user manual is for informational purposes only, it contains information for the start-up and

operation of this product. Note: the contents and the product described are subject to change

without notice. To avoid injuries and damage, observe the safety instructions in the user

manual.

This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the

easier understanding and location of information relating to the OEM U16S. Any errors or

omissions can be reported using our support ticket system (seeHelp and Support). This way, any

issues can be collected and fixed.

Understanding and observing the instructions in this user manual are prerequisites for

hazard-free use and safety during operation. This user manual cannot cover all possible

applications. If you would like additional information or if problems arise that are not

sufficiently addressed in this manual, please ask your distributor or contact us directly using the

means preferred, which are located on the back cover of this manual.

CAUTION

Personal Injury and Damage to the product

lObserve the safety instructions in this user manual

3.1. Signal word panel

Depending on the probability of serious consequences, potential dangers are identified with a

signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.

CAUTION

Indicates a potentially hazardous situation that, if not avoided, may result in moderate or

minor (reversible) injury.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, may result in damage to the

product and its functions, or to property in its proximity.

OEM U16S Page 6 of 37

3.2. Safety alert symbol

Use of the safety alert symbol indicates a risk of injury.

Observe all measures that are marked with the safety alert symbol in order to

avoid injury

3.3. Pictograms

Warning Signs

Electrical hazard Fire Hazard

Mandatory action signs

Read operating instructions Mandatory regulation

3.4. Product modification

Cambrionix products are designed and manufactured to meet the requirements of UK and

International safety regulations. Modifications to the product could affect safety and render the

product non-compliant with relevant safety standards, resulting in injury or damage to the

product.

CAUTION

An electric shock or personal injury may occur

OEM U16S Page 7 of 37

CAUTION

lDo not modify the product in any way.

lDo not dismantle the product.

CAUTION

Fire, or personal injury may occur

lDo not obstruct air vents on the product.

lDo not cover the product in combustible material.

CAUTION

Damage to your product may occur

lDo not bend or compress any part of the product.

3.5. Power supply

This section describes the safety precautions you must follow when using the power supply.

CAUTION

An electric shock or personal injury may occur

lDo not use a damaged power cord or plug, or a loose power socket.

lDo not touch the power plug with wet hands.

lDo not allow liquids to come into contact with the unit or power supply.

CAUTION

Damage to your product may occur

lDo not short circuit the Power Supply Unit (PSU) supplied with your

product.

OEM U16S Page 8 of 37

CAUTION

lDo not disconnect the power cord while the product is being used.

lDo not bend or pull the power cord with excessive force.

3.6. Storage and Installation

This section describes safety precautions you must follow when installing and storing your OEM

U16S.

CAUTION

An electric shock or personal injury may occur

lDo not place the power cord near heat sources.

lConnect the plug to an earthed socket.

CAUTION

Damage to your Cambrionix product may occur

lOperate the product only in an environment where the ambient

temperature is inside the operating temperature range.

lOperate the product only in an environment where the relative humidity is

inside the operating range.

lBe careful not to leave the power cord underneath a heavy object.

CAUTION

Overheated power sockets may cause a fire

lDo not overload the power socket that your hub is connected to.

lInsert the power plug all the way into the socket so that it is not loose.

OEM U16S Page 9 of 37

3.7. OEM

CAUTION

Personal injury may occur

lCambrionix OEM modules have sharp edges, corners and components.

suitable protective equipment must be worn whilst handling.

CAUTION

Damage to your Cambrionix OEM module may occur

lWhen mounting a Cambrionix OEMmodule, all mounting holes should be

used with appropriate spacers, screws and a torque level of 1.1Nm.

lCambrionix OEM modules are susceptible to Electrostatic Discharge (ESD).

OEM modules should be handled in an ESDsafe area.

lThis product is not reverse-polarity protected. The power connections

MUSTbe connected correctly. If in doubt, please contact Cambrionix.

OEM U16S Page 10 of 37

4. Getting Started

This manual provides a reference for end-users installing for the first time and using their hub

after that. As well as a guide for product safety-related information.

The OEM U16S is intended to be used in an indoor static environment in which the

environment falls within the tested specifications to provide charge, sync and management

functionality. Please see the physical specifications section of this manual for information on

the environment specifications.

4.1. Opening your product

When you have received your product, please check the packing slip to ensure all contents and

quantities are correct before opening. This is to avoid retesting and repackaging any items that

are not required.

When opening the packaging, use a suitable method to open the box i.e, do not use a knife.

This is to ensure the product is not damaged.

CAUTION

Personal Injury and Damage to the product

lThere will be a sticker on the hub advising you to read the User manual before use. This

will need to be removed before use as it may be covering host ports, vents etc.

4.2. What's Included

lOEM U16S Hub

4.3. Connecting to Host

Once the power is connected, connect the OEM U16S to your host system using a USB 2.0 Type-

B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being

recognised by your host.

Please note that USB specifications require a minimum 100 mA charge current to be delivered

during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP

port, the device can draw up to 2.1A while transferring data.

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