CAMBRIONIX SyncPad54 Manuale utente

User Manual

SP54

2022-07

SP54 Page 1 of 26

1. Table of Contents

1. Table of Contents 1

2. Your SP54 at a glance 3

2.1. Key Features 3

3. Safety 4

3.1. Signal word panel 4

3.2. Safety alert symbol 5

3.3. Pictograms 5

3.4. Product modification 5

3.5. Power supply 6

3.6. Storage and Installation 7

4. Getting Started 8

4.1. Opening your product 8

4.2. What's Included 8

4.3. Connecting to the mains 9

4.4. Connecting to Host 9

4.5. Registration 9

4.6. Help and Support 9

5. Using your SP54 11

5.1. Using without connecting to host 11

5.2. Using when connected to host 11

5.2.1 Connecting the Hub to a host computer 11

5.2.2 Charging 11

5.2.3 Data Transfer 12

5.2.4 Communication Interface and Protocol 12

5.3. Cleaning your SP54 14

6. Product Specifications 15

6.1. Input Power Requirements 15

6.2. Output Power 15

6.3. Physical specifications 15

6.4. Consumables and Placing Orders 15

6.5. Power Supply 16

7. Troubleshooting 17

7.1. Initial troubleshooting tips 17

7.2. Logging through LiveViewer 17

SP54 Page 2 of 26

7.3. Hardware Failure 17

7.4. Device connection. 18

7.5. Hub connection issues 19

7.6. No GUI 20

7.7. Software troubleshooting 20

8. Disposal 22

9. Returns and Damaged Products 23

9.1. What do I do if my order arrives and something the product is faulty

or is physically damaged? 23

9.2. What happens after I have requested a Return? 23

10. Compliance and Standards 25

SP54 Page 3 of 26

2. Your SP54 at a glance

The SP54 has been designed primarily for desktop use, being highly compact and quiet. It

provides 2.5W of charging power to each of its 54 x USB 2.0 Type-A ports, allowing mobile

devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix

software to enable charging and data transfer while monitoring important port and device

information.

The SP54 can charge attached USB devices without using a local computer, and our intelligent

charging algorithm allows almost any device to be charged at its optimum rate (up to 0.5A). The

firmware can be updated to enable new charging profiles, ensuring the SP54 can charge the

latest devices. It is ready to charge out-of-the-box and sync devices when attached to a host

computer.

When a local (host) computer is connected, the host can control the operation of the ports

using freely available software. Device charging and synchronisation can be monitored through

Cambrionix’s LiveViewer App, the Application Programming Interface (API) or Command Line

Interface (CLI). Cambrionix’s free monitoring and control software can be downloaded from

www.cambrionix.com/software

For the SyncPad54, a host will need to be connected to the hub before initial charging will take

place; once the hub is up and running, you will not need a host connected unless you power

cycle the hub, in which case a host will need to be connected for the initial power-up.

2.1. Key Features

Up To

per Port

Up To

0.5A

per Port

Up To

Devices

Transfer Data Seamlessly Power Scalability

Each high-speed port can

transfer data up to

Each port can charge devices up

to 0.5A (2.5W)

Up to 50 devices can be con-

nected at once using multiple

hubs

SP54 Page 4 of 26

3. Safety

This user manual is for informational purposes only, it contains information for the start-up and

operation of this product. Note: the contents and the product described are subject to change

without notice. To avoid injuries and damage, observe the safety instructions in the user

manual.

This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the

easier understanding and location of information relating to the SP54. Any errors or omissions

can be reported using our support ticket system (seeHelp and Support). This way, any issues

can be collected and fixed.

Understanding and observing the instructions in this user manual are prerequisites for

hazard-free use and safety during operation. This user manual cannot cover all possible

applications. If you would like additional information or if problems arise that are not

sufficiently addressed in this manual, please ask your distributor or contact us directly using the

means preferred, which are located on the back cover of this manual.

CAUTION

Personal Injury and Damage to the product

lObserve the safety instructions in this user manual

3.1. Signal word panel

Depending on the probability of serious consequences, potential dangers are identified with a

signal word, the corresponding safety colour, and if appropriate, the safety alert symbol.

CAUTION

Indicates a potentially hazardous situation that, if not avoided, may result in moderate or

minor (reversible) injury.

CAUTION

Indicates a potentially hazardous situation which, if not avoided, may result in damage to the

product and its functions, or to property in its proximity.

SP54 Page 5 of 26

3.2. Safety alert symbol

Use of the safety alert symbol indicates a risk of injury.

Observe all measures that are marked with the safety alert symbol in order to

avoid injury

3.3. Pictograms

Warning Signs

Electrical hazard Fire Hazard

Mandatory action signs

Read operating instructions Mandatory regulation

3.4. Product modification

Cambrionix products are designed and manufactured to meet the requirements of UK and

International safety regulations. Modifications to the product could affect safety and render the

product non-compliant with relevant safety standards, resulting in injury or damage to the

product.

CAUTION

An electric shock or personal injury may occur

SP54 Page 6 of 26

CAUTION

lDo not modify the product in any way.

lDo not dismantle the product.

CAUTION

Fire, or personal injury may occur

lDo not obstruct air vents on the product.

lDo not cover the product in combustible material.

CAUTION

Damage to your product may occur

lDo not bend or compress any part of the product.

3.5. Power supply

This section describes the safety precautions you must follow when using the power supply.

CAUTION

An electric shock or personal injury may occur

lDo not use a damaged power cord or plug, or a loose power socket.

lDo not touch the power plug with wet hands.

lDo not allow liquids to come into contact with the unit or power supply.

CAUTION

Damage to your product may occur

lDo not short circuit the Power Supply Unit (PSU) supplied with your

product.

SP54 Page 7 of 26

CAUTION

lDo not disconnect the power cord while the product is being used.

lDo not bend or pull the power cord with excessive force.

3.6. Storage and Installation

This section describes safety precautions you must follow when installing and storing your

SP54.

CAUTION

An electric shock or personal injury may occur

lDo not place the power cord near heat sources.

lConnect the plug to an earthed socket.

CAUTION

Damage to your Cambrionix product may occur

lOperate the product only in an environment where the ambient

temperature is inside the operating temperature range.

lOperate the product only in an environment where the relative humidity is

inside the operating range.

lBe careful not to leave the power cord underneath a heavy object.

CAUTION

Overheated power sockets may cause a fire

lDo not overload the power socket that your hub is connected to.

lInsert the power plug all the way into the socket so that it is not loose.

SP54 Page 8 of 26

4. Getting Started

This manual provides a reference for end-users installing for the first time and using their hub

after that. As well as a guide for product safety-related information.

The SP54 is intended to be used in an indoor static environment in which the environment falls

within the tested specifications to provide charge, sync and management functionality. Please

see the physical specifications section of this manual for information on the environment

specifications.

4.1. Opening your product

When you have received your product, please check the packing slip to ensure all contents and

quantities are correct before opening. This is to avoid retesting and repackaging any items that

are not required.

When opening the packaging, use a suitable method to open the box i.e, do not use a knife.

This is to ensure the product is not damaged.

CAUTION

Personal Injury and Damage to the product

lThere will be a sticker on the hub advising you to read the User manual before use. This

will need to be removed before use as it may be covering host ports, vents etc.

4.2. What's Included

lUSB 2.0 Type-B Cable (to provide communication between the host system and hub)

lSP54 Hub

l2m Mains power cable (Country specified on order including fuse for the UKplugs)

lPower Supply Unit

Part description Part number

USB 2.0 Type-B updater cable 200499

Power Supply Unit 200421

UK Power cable 200144

US Power cable 200327

SP54 Page 9 of 26

EU Power cable 200329

AUSPower cable 200337

IND Power cable 200341

4.3. Connecting to the mains

Connect the Power Supply Unit (PSU) to the hub using the 4-Pin DIN plug. Connect the power

cable to the PSU. Making sure you adhere to local safety regulations, connect the power cable

to the 100 – 250 VAC mains power outlet and switch the hub on using the small power switch

located adjacent to the power input connector on the hub. When the device is switched on, a

red LED will be illuminated. The hub is now ready to charge attached devices.

Periodic inspections should be made to power supply cables and any USB cables for any signs of

damage. If any damage is found, replace the damaged cord before further use.

4.4. Connecting to Host

Once the power is connected, connect the SP54 to your host system using a USB 2.0 Type-B

cable. Using an incorrect host cable may result in the hub and all subsequent ports not being

recognised by your host.

Please note that USB specifications require a minimum 100 mA charge current to be delivered

during data transfer. As indicated in above, if the attached device has a BC1.2 compliant CDP

port, the device can draw up to 0.5A while transferring data.

4.5. Registration

You may register your product at www.cambrionix.com/product-registration

4.6. Help and Support

FAQs and help can be found on the Help page here

lwww.cambrionix.com/help_pages/help.

You can raise a support ticket for more in depth support here

lhttps://cambrionix.atlassian.net/servicedesk/customer/portals

You can also download any of our manuals and keep up to date at the link here

lwww.cambrionix.com/product-user-manuals

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