Candy CTR10RS/E Manuale utente

The diagram above is just for reference. Please take the
appearance of the actual product as the standard.
Model: CTR10RS/E
CTR15RS/E
SEALED STORAGE ELECTRIC
WATER HEATER
Instruction Manual

Declarations of compliance
By placing the CE mark on the product, we are confirming compliance to all relevant European
safety, health and environmental requirements which are applicable in legislation for this product.
Waste management and environmental protection
This appliance is labelled in accordance with European Directive 2012/19/EU regarding
electric and electronic appliance (WEEE). The WEEE contain both polluting substances (than
can have a negative effect on the environment) and base elements(that can be reused). It is
important that the WEEE undergo specific treatments to correctly remove and dispose of the
pollutants and recover all the materials. Individuals can play an important role in ensuring that
the WEEE do not become an environment problem; it is essential to follow a few basic rules.
-The WEEE should not be treated as domestic waste;
-The WEEE should be taken to dedicated collection areas managed by the town council or a
registered company.
In many countries, domestic collections may be available for large WEEEs. When you buy a
new appliance, the old one can be returned to the vendor who must accept it free of charge as
a one-off, as long as the appliance is of an equivalent type and has the same functions as the
purchased appliance.

1
The installation and maintenance has to be carried out by qualified professials or
authorized technicians.
The manufacturer shall not be held responsible for any damage or malfunction caused by
wrong installation or failing to comply with following instructions included in this pamphlet.
For more detailed installation and maintenance guidelines, please refer to below chapters.
TABLE OF CONTENTS
TITLE PAGE
1.CAUTIONS.......................................................................................................................(2)
2.PRODUCT INTRODUCTION ...........................................................................................(3)
3.UNIT INSTALLATION .......................................................................................................(5)
4.METHODS OF USING .....................................................................................................(7)
5.MAINTENANCE ...............................................................................................................(7)
6.TROUBLESHOOTING .....................................................................................................(8)
7.PRODUCE INFORMATION WITH EU REGULATION .....................................................(9)
8.DESCRIPTION TO ANNEX I..........................................................................................(13)
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General Remark

2
The supply socket must be earthed reliably. The rated current of the socket shall not be lower
than 10A. The socket and plug shall be kept dry to prevent electrical leakage. Inspect
frequently whether the plugs contact well with the socket. Inspect method is as follows: insert
the power supply plug into socket, after using for half an hour, shut down the unit and pull the
plug out, and inspect the plug whether it scalds hand. If it scalds (over 50℃), please change
another well-contacted socket to avoid the plug being damaged, fire or other personnel
accidents result from bad-contacting.
The installation height of the supply socket shall not be lower than 1.8m.
The wall in which the electrical water heater is installed shall be able to bear the load more than
two times of the heater filled fully with water without distortion and cracks. Otherwise, other
strengthening measures shall be adopted.
The pressure relief valve attached with the heater must be installed at the cold water inlet of
this heater(see Fig.1), and make sure it is not exposed in the foggy. The water may be
outflowed from pressure relief valve, so the outflow pipe must open wide in the air; The
pressure relief valve need to be checked and cleaned regularly, so as to make sure it will not
be blocked.
Before installing this water heater,check and confirm that the earthing on the supply socket is
reliably grounded. Otherwise, the electrical water heater can not be installed and used. Do not
use extension boards. Incorrect installation and use of this electrical water heater may result in
serious injuries and loss of property.
Special Cautions
1. CAUTIONS
●
●
●
●
(Fig.1)
●
●
When using the heater for the first time(or the first use after maintenance), the heater can not
be switched on until it has been filled fully with water. When filling the water, at least one of the
outlet valves at the outlet of the heater must be opened to exhaust the air. This valve can be
closed after the heater has been filled fully with water.
The water heater is not intended for use by persons(including children)with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instructions concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that they do not play with the heater.
Hot water Cold water
Pressure relief valve
Thread screw
Drain handle
Pressure release hole

3
2. PRODUCT INTRODUCTION
2.2 Brief introduction of product structure
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During heating, there may be drops of water dripping from the pressure release hole of the
multifunction valves. This is a normal phenomenon. If there is a large amount of water leak,
please contact customer care center for repair. This pressure release hole shall, under no
circumstances, be blocked; otherwise, the heater may be damaged, even resulting in
accidents.
The drainage pipe connected to the pressure release hole must be kept sloping downwards.
Since the water temperature inside the heater can reach up to 75℃, the hot water must not be
exposed to human bodies when it is initially used. Adjust the water temperature to a suitable
temperature to avoid scalding.
Unscrew the thread screw on the multifunction safety valve, and lift the drain handle upwards.
(See Fig.1) to drain the water from the inner tank.
If the flexible power supply cord is damaged, the special supply cord provided by the manufacturer
must be selected, and replaced by the professional maintenance personnel.
If any parts and components of this electrical water heater are damaged please contact
customer care center for repair.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the appliance.
Model
Rated
Voltage
(ACV)
IPX4650.75220-240150010
CTR10RS/E
CTR15RS/E
Rated
Power
(W)
Volume
(L)
Rated
Pressure
(MPa)
Max Of Water
Temperature
(℃)
Protection
Class
Water
Proof
Class
2.1 Technical Performance Parameters
I
IPX4750.75220-240150015 I
(Note:All dimensions are in mm)
A
B
C
D
CTR15RS/E
368
368
312
66
CTR10RS/E
324
324
282
66
C
A
B
D

4
2.3 Internal Wire Diagram
WIRING DIAGRAM
E
N
L
QQ
Heating Element
Heating Indicator light
Thermal
Cut Out Thermostat
Power
Indicator
Brown
Blue
Yellow/Green

3.2 Pipelines Connection
3.1 Installation Instruction
①
②
3. UNIT INSTALLATION
5
This electrical water heater shall be installed on a solid wall. If the strength of the wall cannot
bear the load equal to two times of the total weight of the heater filled fully with water, it is
then necessary to install a special support.
Incase of hollow bricks wall, ensure to fill it with cement concrete completely.
After selecting a proper location, install the mounting bracket to a solid wall.
Methods of installation: Follow the installation as shown in Fig.3. Use the anchors and
fasteners provided along with the product for securing the bracket(Fig.2) firmly in the wall.
Align the slots on the back of the water heater with the projections on the bracket and mount
the water heater on the bracket. Thereafter slide the water heater gently towards the bottom
side on lock the water heater.
⑤
If the bathroom is too small, the heater can be installed at another place without sun-scorched and
rain-drenched. However, in order to reduce the pipeline heat losses, the installation position of
the heater shall be closed to the location shall be as near as possible to the heater.
①
②
③
The dimension of each pipe part is G1/2” ; The massive pressure of inlet should use Pa as
the unit; The minimum pressure of inlet should use Pa as the unit.
Connection of pressure relief valve with the heater on the inlet of the water heater.
In order to avoid leakage when connecting the pipelines, the rubber seal gaskets provided
with the heater must be added at the end of the threads to ensure leak proof joints (see
Fig.5).
(Fig.4)
④
Install the supply socket in the wall. The requirements for the socket are as follows: 250V/10A,
single phase, three electrodes. It is recommended to placed the socket on the right above
the heater. The height of the socket to the ground shall not be less than 1.8m (see Fig.4). If
there is fault on power cable, it should be replaced by the manufacturers, agencies or qualified
person who is able to do this so as to ensure the safety.
③
(Fig.2) (Fig.3)
100
36
20
66
2-Φ8.5
2.2
N (Blue)
L (Brown) E (Yellow/Green)
Ground
≥1.8m

NOTE
Please be sure to use the accessories provided by our company to install this electric
water heater. This electric water heater can not be hung on the support until it has been
confirmed to be firm and reliable. Otherwise, the electric water heater may drop off from
the wall, resulting in damage of the heater, even serious accidents of injury. When
determining the locations of the bolt holes, it shall be ensured that there is a clearance
not less than 0.2m on the right side of the electric heater, to convenient the maintenance
of the heater, if necessary.
If the users want to realize a multi-way supply system, refer to the method shown in fig.6
for connection of the pipelines.
④
6
(Fig.6)
(Fig.5)
Hot water outlet Cold water inlet
Pressure relief valve
Pressure release hole
Joint screw for cold water inlet
Adjusting handle for
mixing valve
Hot water
Power supply cord
Power supply cord
Water inlet valve
Water inlet valve
Running water pipe
Mixing valve
Water pool
Triple joint
Shower nozzle
Hot water
outlet
Cold
water
inlet
Pressure relief valve

7
4. METHODS OF USING
NOTE
During normal operation, the inlet valve shall be always kept open.
First, open any one of the outlet valves at the outlet of the water heater, then, open the inlet
valve. The water heater gets filled with water. When water flows out of the outlet pipe it implies
that the heater has been filled fully with water, and the outlet valve can be closed.
●
(Fig.7)
Insert the supply plug into the socket.●
If the indicator lights up, the thermostat will automatically control the temperature. When the
water temperature inside the heater has reached the set temperature, it will switch off
automatically, when the water temperature falls below the set point the heater will be turned on
automatically to restore the heating.
●
①
②
Rotate the knob according to the marking on the knob to increase or decrease the setting
temperature.
The White (up) LED is the power light. The White (down) LED is the heating light. The power
light remains ON when machine is connected to power. The heating light will be ON once the
knob is rotated to adjust the temperature and will be OFF when the heating process is
finished.
1

8
Manual reset button
Check the power plug and outlet as often as possible. Secure electrical contact and also proper
grounding must be provided. The plug and outlet must not heat excessively.
If the heater is not used for a long time, especially in regions with low air temperature(below 0℃),
it is necessary to drain water from the heater to prevent damage of the water heater, due to water
freezing in the internal tank.(Refer Cautions in this manual for the method to drain away the water
from the inner container).
To ensure long reliable water heater operation, it is recommended to regularly clean the internal
tank and remove deposits on the electric heating element of the water heater, as well as check
condition (fully decomposed or not) of the magnesium anode and, if necessary, replace it with a
new one in case of full decomposition.Tank cleaning frequency depends on hardness of water
located in this territory. Cleaning must be performed by special maintenance services. You can ask
the seller for address of the nearest service center.
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5. MAINTENANCE
WARNING
Do cut off power supply before maintenance, to avoid danger like electric shock.
!
WARNING
Non-professionals are not allowed to disassemble the thermal switch to reset.
Please contact professionals to maintain. Otherwise our company will not take
responsibility if any quality accident happens because of this.
!
The water heater is equipped with a thermal switch, which cuts off power supply of the heating element upon
water overheating or its absence in the water heater. If the water heater is connected to the mains, but water
is not heated and the indicator doesn’t light up, then the thermal switch was switched off or not switched on.
To reset the water heater to the operating condition, it is necessary to:
1. De-energize the water heater, remove the plate of the side/lower cover.
2. Press the button, located at the center of the thermal switch, see Fig.8;
3. If the button is not pressed and there is no clicking, then you should wait until the thermal switch
cools down to the initial temperature.
(Fig.8)
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