Lifetime Warranty Policy
Limited Warranty. Chase Research products carry a limited lifetime parts and labour warranty,
that is, Chase Research warrants each new electronic product to be free from defective materials
and workmanship and agree to remedy any such defect either by repair or replacement, at our
discretion, of any unit of our manufacture, which under normal installation, use and service,
exhibits such defect: provided that the unit is delivered to us or our authorised service centre,
intact, for our examination, with all transportation charges prepaid to our premises, within the
serviceable lifetime of the computer system or network for which it was purchased by its original
purchaser and provided that such examination discloses, in our judgement, that it is thus
defective. Repair or replacement of the defective part will be the sole remedy available under this
limited warranty.
This warranty does not extend to any of our products which have been subjected to misuse,
neglect, accident, fire, flood, physical damage, incorrect wiring not of our doing, improper
installation, unauthorised modification, use in violation of instructions furnished by us or repair by
an unauthorised third party.
This warranty will be deemed void, if the product's serial number or other identification marks
have been defaced, damaged or removed.
This warranty is in lieu of all warranties expressed or implied and no representative or person is
authorised to assume for us any liability in connection with the sale of our products.
We make no warranties of merchantability, fitness for a particular purpose or of technological
value and shall not be liable for any incidental, special or consequential damages resulting from the
use, inability to use, or failure of any of our products.
Your statutory rights are not affected by this warranty.
Transportation costs of returning defective Chase products to our facilities will be paid by you
and transportation costs of returning such Chase products to you will be paid by us. For return of
defective products, you will first obtain an RMA (Return Merchandise Agreement) number from
us and return the defective part(s), we will ship the replacement part(s) to you as soon as possible.
If we determine that the Chase product is not covered by the warranty, then the cost of repair of
the Chase product at our then current rate and all transportation costs will be paid by you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR OF TECHNOLOGICAL VALUE.
We will not be liable for any warranty offered by you which differs from the warrant quoted
above. We do not warrant, and you will not make or permit to be made, any alterations or
modifications of any Chase products without our prior written consent. You agree to
defend, hold harmless, and indemnify us, including court costs and attorney's fees, against
claim, suits, demands, liabilities, damages, or judgements of any kind related to or arising out
of any unauthorised alterations or modifications of such Chase products made or permitted
by you or related to warranties by you which differ from the warranty quoted above.
