Choetech Thunderbolt 3 Manuale utente
Thunderbolt™ 3 to Dual
HDMI 2.0 Output Adapter
HUB-H07
User Manual • Uživatelský manuál •
Užívateľský manuál • Használati utasítás
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Dear customer,
Thank you for purchasing our product. Please read the following instructions carefully
before first use and keep this user manual for future reference. Pay particular attention
to the safety instructions. If you have any questions or comments about the device,
please contact the customer line.
✉www.alza.co.uk/kontakt
✆+44 (0)203 514 4411
Importer Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz
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Introduction
Thank you for choosing CHOETECH Thunderbolt™ 3 to Dual HDMI 2.0 Output Adapter!
About Thunderbolt™3
Thunderbolt™ 3 id the latest version of the Thunderbolt™ standard for connecting
computers and electronic devices. Compared to Thunderbolt™ 2, Thunderbolt™ 3
doubles the bandwidth to 40Gbps, halves power consumption, and simultaneously
drives two external 4K displays at 60Hz (or a 5K display) instead of just the single display
previous controllers can drive.
About This Product
Harnessing 40Gbps of bandwidth made by Intel’s Thunderbolt™ 3 technology, this
adapter enables two 4K 60Hz HDMI2.0 compliant displays to be driven from a single
Thunderbolt™ 3 port on your computer, It is compatible with computers systems that
support Thunderbolt™ 3 such as 2017 MacBook Pro (13” & 15”).
Package Includes
1 x Thunderbolt™ 3 to Dual HDMI 2.0 Output Adapter
1 x User Manual
Frequently Asked Questions
Q: How do I know whether I have a USB-C or Thunderbolt™ 3 port:
A: Thunderbolt™ 3 and USB-C connector look very similar, but not all devices with a USB-
connector support Thunderbolt™ 3. To determine whether your host device is
Thunderbolt™ 3, look for the Thunderbolt™ icon both sides of the connection. USB-C
devices do not include this icon.
Thunderbolt™ icon:
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Q: I connected my Thunderbolt™ 3 dual HDMI 2.0 adapter and can only get a single
output.
A: Please make sure that your Thunderbolt™ 3 host device can support two separate
HDMI 2.0 capable lines over Thunderbolt™ 3.
Q: How can I know whether my system has the necessary two HDMI 2.0 capable lines to
provide dual display output through the Thunderbolt™ 3 port?
A: Unfortunately, in many cases this information is very hard to discern based on the
manufacturers published specifications. If your system is not among those listed in our
compatibility above, please contact your system manufacturer for confirmation of how
many HDMI 2.0 capable lines are routed to your Thunderbolt™ 3 port.
Q: What if a newer compatible NVM is not available from my system manufacturer?
A: Unfortunately, the only option is to contact your system manufacturer and ask when
a newer version will be available, and to let them know that until it is, certain accessories
you are looking to use will not work.
Q: I connected my Thunderbolt™ 3 HDMI 2.0. adapter for the first time and my system
got frozen up.
A: Check to see if your system is running the latest Thunderbolt™ 3 software, NVM, UEFI
BIOS, and all other updates from your system manufacturer. If everything is updated,
unplug the adapter, reboot the system, and then reconnect.
Q: When I connect my Thunderbolt™ 3 device to my Windows computer, I get pop-up
messages. What do I do?
A: Unlike USB devices, Thunderbolt™ 3 devices must be manually authenticated
(approved) for use by the user before the system will recognize them. When you connect
a Thunderbolt™ device to any Windows operating system that can support
Thunderbolt™ 3, a pop-up message appears. To use your device, complete the following:
1. In the New Thunderbolt™ devices have been attached pop-up message, click OK.
2. In the User Account Control pop-up message, click YES.
3. In the Approve Thunderbolt™ Devices pop-up message, do one of the following:
•If you want to authorize your Thunderbolt™ devices every time that you connect
them, select Always Connect in the drop-down list.
•If you want to authorize your Thunderbolt™ devices only once, select Connect
Only Once in the drop-down list.
4. Then click OK.
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Q: I connected my Thunderbolt™ 3 dual HDMI 2.0 adapter and am not getting any
output to either display.
A: If your system has hybrid graphics (combination of built-in Intel GPU and AMD or
NVIDIA discreet graphics) make sure the Intel GPU is set to be the primary GPU in the
UEFI BIOS.
Warm Notice
1. Supports dual video output with resolutions up to 3840x2160@60Hz only when
connected by using two HDMI 2.0 capable cables, HDMI 2.0 enabled system and display.
2. 4K Resolution requires a 4K equipped source, HDMI able and output display.
3. Because certain monitors may turn on and off every minute as connected with a long
HDMI 2.0 capable cable, we highly recommend using a HDMI 2.0 capable cable within
5.9ft to connect your display for stable output.
Contact Us
For suggestions and/or comments regarding our products or for any quality-related
issue, please feel free to contact us at support@choetech.com, our representative will
get in touch with you within 24 hours…normally less than 12 hours during business
hours.
Installation
Dual 4K Monitors Installation
1. Connect the Thunderbolt™ 3 connector of the adapter to the Thunderbolt™ 3 enabled
USB-C port on your computer.
2. Connect two HDMI 2.0 capable cables (not included) to each of the adapter’s HDMI 2.0
output ports and to each of your HDMI 2.0 enabled monitors.
3. Your computer will detect each of the newly connected monitors and interact with
them.
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Important Compatibility Details
Requires Host Systems Support Thunderbolt™ 3
To work with this adapter, your computer must support Thunderbolt™ 3. Adapter will
not function if attached to a non-Thunderbolt™ 3 capable USB-C port.
Requires Host Systems Support Dual Video Output
To work as expected with this Dual HDMI 2.0 Adapter, the host Thunderbolt™ 3-enabled
system must have physically routed two HDMI 2.0 capable cables (non-included) to the
Thunderbolt™ 3 port.
Note: Supports dual video output with resolutions up to 3840x2160@60Hz only when
connected by using two HDMI 2.0 capable cables, HDMI 2.0 enabled system and display.
Host Operating System Requirements
Support any operating system which has driver support for Thunderbolt™ 3. Currently,
this is limited to Windows 10 and Mac OS latest version.
Thunderbolt™ 3 Compatibility and Troubleshooting
Most of early Thunderbolt™ 3 PCs (2015 and early 2016) require BIOS/firmware,
Thunderbolt™ 3 drivers and software updates before they will work properly with the
adapter. To get the latest updates for a Thunderbolt™ enables system, please check the
Thunderbolt™ updates website https://thunderbolttechnology.net/updatesfor a list of
system vendors with links to their respective support websites. The required updates
will vary depending on your computer.
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How do I check which version of Thunderbolt™ 3 software and
firmware I am running in Windows?
1. Click Start.
2. Type Thunderbolt™ and click on the search result.
3. In the system tray, right-click the Thunderbolt icon.
4. Click Settings > Details.
Review the versions of the software package, controller driver, NVM firmware, and PD
firmware. If you are not running the latest versions, navigate to the manufacturers
website to download the latest versions.
Display Setting
When you connect external monitors to your laptop via the Thunderbolt™ 3 Dual HDMI
2.0 Output Adapter, it can create a mirror or extending image of your laptop. You can
choose how you want your desktop to appear and customize the Display Style.
Mirror/Duplicate Mode
Extended Mode
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How Do I Change the Display Settings (Extended/Mirror)?
Before customizing the Display Style, please make sure that the two external monitors
connected to your computer via the Thunderbolt™ 3 Adapter have already worked
correctly.
For Mac based systems:
1. Go to the Apple menu in the upper left-hand corner and select System Preferences.
2. Select Displays
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3. For Mirroring Displays –go to Arrangement and select “Mirror Displays” to start
mirroring the display.
For Extending Displays –go to Arrangement, deselect “Mirror Displays”, open the
applications you need and drag them to your desired displays.
For Windows based systems:
1. Press the Windows logo on the keyboard and then press P key on the keyboard.
2. A pop up will appear and simply choose the option you would like.
Alternatively, you can use following steps if the steps above do
not work:
1. Right click on an open area of the desktop and select screen resolution.
2. Under multiple displays, select “Duplicate these displays” or Extend these displays,
then click OK.
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Warranty Conditions
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:
•Using the product for any purpose other than that for which the product is intended
or failing to follow the instructions for maintenance, operation and service of the
product.
•Damage to the product by a natural disaster, the intervention of an unauthorized
person or mechanically through the fault of the buyer (e.g. during transport, cleaning
by inappropriate means, etc.).
•Natural wear and aging of consumables or components during use (such as
batteries, etc.).
•Exposure to adverse external influences, such as sunlight and other radiation or
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage,
electrostatic discharge voltage (including lightning), faulty supply or input voltage and
inappropriate polarity of this voltage, chemical processes such as used power
supplies, etc.
•If anyone has made modifications, modifications, alterations to the design or
adaptation to change or extend the functions of the product compared to the
purchased design or use of non-original components.
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