Christie Velvet CorePlus E500 Manuale utente

User Guide
020-102222-02
Christie E500 LED Display
Controller

NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this
document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on
information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied
warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection
with the performance or use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In
addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the
warranty does not cover:
a. Problems or damage occurring during shipment, in either direction.
b. Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use
of a product with any non-Christie interface device.
c. Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.
d. Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie
authorized repair service provider.
e. Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or
approved by Christie for such use.
f. Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from
precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set
forth in the specifications for such product.
g. Defects caused by normal wear and tear or otherwise due to normal aging of a product.
The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold
by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or
(ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in
accordance with the maintenance schedule specified by Christie, will void the warranty.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s own expense.
CAN ICES-3 (A) / NMB-3 (A)
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ENVIRONMENTAL
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol means that electrical
and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according
to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the
environment we live in!

Content
Product overview..................................................4
Christie E500 LED Display Controller interface and ports...........................4
Terminology.......................................................6
Related documentation................................................6
Configuring the array...............................................7
Installing the Christie E500 LED Display Controller software.........................7
Logging in to the controller software..................................... 7
Setting the input resolution.............................................8
Resolution requirements.............................................8
Identify the screen cabling path........................................ 9
Adjusting the initial picture coordinates.....................................10
Adjusting the image brightness..........................................10
Adjusting the image quality............................................10
Setting the redundancy backup..........................................10
Testing the communication between the controller and tiles........................11
Reviewing the tile configuration..........................................11
Loading a cabinet configuration file....................................... 12
Adjusting dark and light lines between tiles.................................. 12
Displaying a picture when there is no signal..................................12
Changing the display to black when there is no signal............................13
Restoring the factory settings...........................................13
Locking the controller................................................13
Color matching LED modules........................................... 14
Calibrating replacement LED modules......................................14
Monitoring Christie Velvet LED Display System with SNMP.................16
Christie E500 LED Display Controller MIB traps................................16
Troubleshooting..................................................18
Line adjustments do not appear on the module edges............................18
Text displays beyond the button outline.....................................18
An image remains on the display after I disconnect the source...................... 18
Christie E500 LED Display Controller User Guide 3
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Product overview
Christie Velvet LED Display System tiles are modular, high-quality image display units that can be
configured to achieve an HD display, depending on the pixel pitch of the tile being installed.
Each Christie E500 LED Display Controller can support a maximum number of tiles, which varies
depending on the pixel pitch of the tiles in the array. The configuration to achieve an HD display differs
by the pixel pitch of the tile, as outlined in the table below.
Pixel pitch Array size Maximum number of tiles per controller
0.96 mm 3 x 3 9 tiles
1.2 mm 4 x 4 16 tiles
1.6 mm 5 x 5 25 tiles
1.9 mm 6 x 6 36 tiles
2.5 mm 8 x 8 64 tiles
Christie E500 LED Display Controller interface
and ports
Learn about the interface and physical ports on the Christie E500 LED Display Controller.
Front
A Power button
B USB interface for communication with a computer
C Input selector
D LCD screen
Christie E500 LED Display Controller User Guide 4
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

E Menu dial for interacting with the menu
F Back button for exiting from the current operation or option in the menu
Rear
Inputs/Outputs Description
Inputs DVI Single-link DVI, user-definable resolution
•Horizontal resolution maximum: 3840 pixels
• Vertical resolution maximum 1920 pixels
HDMI Standard HDMI 1.3 input
Supports 8 bit and 12 bit; for
• 8 bit—RGB 4:4:4 1080P
• 12 bit—YCbCr 4:2:2 1080P
SDI Supports 3G-SDI progressive input in standard format
SDI Loop
Outputs BNC (Qty. 4) Supports 2-channel output and 2-channel input, with each channel supporting up to
3.125G bandwidth.
The loading capacity of one channel is up to 1920 x 1080 at 60hz. Of the two output
channels, one is primary and the other is secondary.
Supports low latency. The maximum transmission distance of coaxial cable is 100m.
RJ45 (Qty. 4) 4-channel Gigabit Ethernet interface, with each channel supporting up to 1G
bandwidth
Total loading capacity: 2.3 million pixels
Low latency is not supported
Genlock BNC (Qty. 2) Support Genlock IN & LOOP
Control DB9 COM, USB, RJ45 (with SNMP support), USB cascading, and baud rate
115200 bps
Power Power switch
Power supply port: AC 100-240V~ 50/60hz
Product overview
Christie E500 LED Display Controller User Guide 5
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Terminology
Learn about the components of the LED display system.
Term Definition
Tile A cabinet that contains several LED modules.
Array A group of connected tiles that form a larger display.
Controller Controls the LED display system array and video input source. Sometimes referred to as
the control unit.
Pixel A group of one red, one green, and one blue dot.
Subpixel A pixel is comprised of three subpixels, one for each color: red, green, and blue. Each
subpixel in LED display technology is an LED chip.
Pixel pitch Specifies the distance from the center of one pixel to the center of the next pixel.
SMD package size
Fill factor Indicates the ratio between the area covered by pixels and the area not covered by pixels.
Related documentation
Additional information on the Christie Velvet LED Display System is available in the following
documents.
•Christie Velvet LED Display Control System Apex Series Installation and Setup Guide (P/N:
020-102213-XX)
•Christie Velvet LED Display Control System Apex Series Product Safety Guide (P/N:
020-102212-XX)
•Christie E500 LED Display Control System Serial Commands Technical Reference (P/N:
020-102458-xx)
•Monitoring the Remote Power 48V (P/N: 020-000850-01)
Product overview
Christie E500 LED Display Controller User Guide 6
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Configuring the array
Perform these tasks when configuring the array.
To configure the array, the computer running the Christie E500 LED Display Controller software must
be connected to the controller with a USB A to B cable.
1. Install the Christie E500 LED Display Controller software (on page 7).
2. Set the input resolution (on page 8).
3. Review the screen connections (on page 9).
4. Adjust the initial picture coordinates (on page 10).
5. Adjust the screen brightness (on page 10).
6. Adjust the image quality (on page 10).
7. Set the redundancy backup (on page 10).
8. Test the communication between the controller and the tiles (on page 11).
9. Review and modify the tile configuration (on page 11).
Installing the Christie E500 LED Display
Controller software
The Christie E500 LED Display Controller software controls the configuration of the array.
1. Disable the firewall.
2. Insert the Christie E500 LED Display Controller software USB flash drive into the computer.
3. Follow the on-screen instructions and install the Christie E500 LED Display Controller software.
Logging in to the controller software
To access the configuration features of the controller software, log in to the system.
1. Ensure the computer running the controller software is on the same network at the controller.
2. Connect a USB cable between the controller and the computer running the Christie E500 LED
Display Controller software.
3. Launch the Christie E500 LED Display Controller software and log in as the administrator.
a) Click User > Advanced User Login.
b) Login with the password admin.
Christie E500 LED Display Controller User Guide 7
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Setting the input resolution
Set the resolution for the home page display of interface, which must be consistent with the output
resolution of the video source.
1. Log into the Christie E500 LED Display Controller software.
2. Click Screen Configuration.
3. Select Configure Screen and click Next.
4. Switch to the Sending Card tab.
5. In the Set the Sending Card Display Mode section, select the resolution of the video source
from the Resolution list.
Tile Native resolution
LED009 640 px by 360 px
LED012 480 px by 270 px
LED016 384 px by 216 px
LED019 320 px by 180 px
LED025 240 px by 135 px
6. Click Save.
Resolution requirements
Understand how to calculate the resolutions for the LED display tile array.
• The maximum vertical and horizontal resolutions may vary. Contact a Christie representative
for support, if required.
• 8 bit sources (30 Hz - 120 Hz)—All resolutions from 640 x 480 to 1920 x 1200 refer to
standard resolutions selectable within the Christie E500 LED Display Controller software
• 8 bit sources (30 Hz - 60 Hz)—Resolutions 2048 x 1152 and 2560 x 960
• 10/12 bit sources (30 Hz - 60 Hz)—All resolutions from 640 x 480 to 1440 x 900
• Custom resolutions are accepted by following the formula below. Custom input is restricted to
Single Link DVI/HDMI, using a recommended 94% of the pixels.
The maximum bandwidth of each output is 1Gbit/second, and is calculated with this formula:
Pixel Number x Frame Rate x (Red bit depth + Green bit depth +Blue bit depth)
8 bit calculation 1G = Pixel Num x Frame Rate x (8+8+8)
10 bit calculation 1G = Pixel Num x Frame Rate x (10+10+10)
12 bit calculation 1G = Pixel Num x Frame Rate x (12+12+12)
For example, the 10 bit calculation for a 60Hz DVI signal is:
•1G = Pixel Number x 60 x (10+10+10)
• Pixel Number: 555,555 x 94% = 522,221 pixels
• Multiply the number of pixels by the number of ports: 522,221 x 4 = 2,088,884
Configuring the array
Christie E500 LED Display Controller User Guide 8
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Identify the screen cabling path
Verify the cabling between tiles is mapped correctly, and adjust as necessary.
1. Connect the computer to the controller with both an HDMI cable and a USB cable.
2. Launch the Christie E500 LED Display Controller software and log in as the administrator.
a) Click User > Advanced User Login.
b) Log in with the password admin.
3. Click Screen Configuration.
4. Select Configure Screen and click Next.
5. Select Standard Screen and specify the number of columns and rows of tiles in the array.
6. Specify the receiving card size.
Tile Receiving card size
LED009-AP
LED012-AP 270 x 240
LED012-AL 240 x 270
LED016-AL 192 x 216
LED019-AL 160 x 180
LED025-AL 120 x 135
7. In the Sending Card Number area, select the controller.
8. Starting with the first tile connected to the controller, left-click and drag the mouse along the
rought the data cables take between the tiles.
Each tile in the array spans two columns of the grid, one section for each receiver card in the
tile. When dragging the path, ensure that each receiver card in the tile is selected before
moving on to the next tile.
9. Click Send to HW.
10. Repeat steps 7 to 9 for each controller in the array.
Configuring the array
Christie E500 LED Display Controller User Guide 9
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.

Adjusting the initial picture coordinates
Adjust the initial coordinates of the pictures on the screen.
1. On the front of the controller, press the menu dial.
When using the menu dial, rotate the dial to move through the items in the menu. To select a
menu item or to set a value, push in the menu dial.
To return to the previous menu, press the button to the bottom right of the menu dial.
2. Select Advanced Settings > Image Offset.
3. Select Start X and push the menu dial.
4. Rotate the dial and set the horizontal offset.
5. Select Start Y and push the menu dial.
6. Rotate the dial and set the vertical offset.
Adjusting the image brightness
Change the brightness level of each tile to create a uniform brightness across the array.
1. In the Christie E500 LED Display Controller software, click Brightness.
2. Use the Brightness Adjustment slider to adjust the brightness.
3. If the brightness is uneven across the tiles, set all brightness values to zero and raise them to
the desired brightness to re-sync the tiles.
4. Click Save To HW.
Adjusting the image quality
Change the darker and lighter tones of the source video.
1. In the Christie E500 LED Display Controller software, click Brightness.
2. In the Contrast section of the Brightness Adjustment dialog, use the Gamma slider to adjust
the darker and lighter tones of the source video.
3. Click Save To HW.
Setting the redundancy backup
If the connection to one tile is lost, the redundancy backup passes information to the other tiles so the
display continues to work normally.
1. In the Christie E500 LED Display Controller software, click Screen Configuration.
2. Select Configure Screen and click Next.
3. Switch to the Sending Card tab.
4. In the Redundancy section, click Add.
Only tiles in the same cascade chain can have a master-slave redundancy backup relationship.
5. Set the serial number of the primary sending card and port number.
Configuring the array
Christie E500 LED Display Controller User Guide 10
020-102222-02 Rev. 1 (02-2017)
Copyright © 2018 Christie Digital Systems USA Inc. All rights reserved.
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