Ciara-tech Horizon D11170 Manuale utente

User Guide

Horizon D11170 / T11170

CIARA Horizon D11170 / T11170

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9300 Trans-Canada Highway

Montreal, Quebec H4S 1K5

Tel : (514) 798-8880

Fax : (514) 798-8889

Microsoft, Windows 10, Windows Server 2019 and Windows Server 2016

are registered trademarks of Microsoft Corporation

Intel and Core are trademarks or registered trademarks of Intel Corporation

Asus is a trademark of ASUSTeK COMPUTER INC.

All other names, brands, and trademarks are trademarks of their respective companies

First printing September 2021

Printed in Canada

CIARA Horizon D11170 / T11170 
 
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Contents 
ABOUT THIS GUIDE..................................................................................................... 5 
0 INSTALLING AND UPGRADING YOUR SYSTEM........................................................ 6 
1 Unpacking your computer...............................................................................................................6 
2 Choosing a site for the system ........................................................................................................7 
3 Peripheric installation.....................................................................................................................8 
3.1 Recovery from CIARA recovery DVD.........................................................................................9 
3.2 Windows 10 Recovery from Startup Settings .........................................................................10 
3.3 Corrupted BIOS recovery........................................................................................................12 
3.4 System maintenance..............................................................................................................12 
3.5 Using the CIARA Horizon D11170 / T11170 ............................................................................13 
4 Troubleshooting your system after first install .............................................................................14 
4.1 Helpful hints...........................................................................................................................14 
5 Solving general problems..............................................................................................................15 
5.1 Solving power supply problems .............................................................................................16 
5.2 Solving hard drive problems...................................................................................................17 
5.3 Solving display problems........................................................................................................18 
5.4 Solving audio problems..........................................................................................................19 
5.5 Solving printer problems........................................................................................................19 
5.6 Solving keyboard and mouse problems..................................................................................20 
5.7 Solving hardware installation problems.................................................................................21 
5.8 Solving memory problems......................................................................................................22 
5.9 Solving processor problems ...................................................................................................22 
5.10 Solving optical drive problems .............................................................................................23 
6 Component installation guide.......................................................................................................24 
6.1 Precautions against static electricity ......................................................................................24 
6.2 Opening and accessing the chassis .........................................................................................25 
6.3 Insertion of the processor ......................................................................................................27 
6.4 Installation of the memory modules ......................................................................................29 
6.5 Installation of the optical drive module .................................................................................32 
6.6 Installation of the hard drive..................................................................................................35 
6.7 Installation of a Wi-Fi module (optional)................................................................................38 
6.8 Chassis Characteristics ...........................................................................................................39 
0 CERTIFICATION AND DECLARATION..................................................................... 41 
1 Radio interference precautions.....................................................................................................41 
2 Declaration of conformity.............................................................................................................42 
3 FCC Information to User................................................................................................................43 
4 ENERGY STAR®..............................................................................................................................44 
0 ONE YEAR LIMITED WARRANTY........................................................................... 45 
1 Procedures to be followed for service during the warranty period: ..............................................46 
2 Limited Warranty..........................................................................................................................47 
3 Documenting your computer ........................................................................................................48 
3.1 Base System Details ................................................................................................................48 
 

CIARA Horizon D11170 / T11170 
 
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0 TECHNICAL PRODUCT SPECIFICATION CIARA HORIZON D11170 / T11170............. 49 
1 Upgrading .....................................................................................................................................51 
2 Networking...................................................................................................................................51 
3 The CIARA Horizon D11170 / T11170 BIOS....................................................................................52 
3.1 BIOS configuration and installation .........................................................................................52 
3.2 BIOS set-up program menu bar ...............................................................................................52 
3.3 BIOS set-up program function keys .........................................................................................53 
3.4 PCI auto configuration ............................................................................................................53 
3.5 Legacy USB support ................................................................................................................54 
3.6 BIOS updates ..........................................................................................................................54 
3.7 Language support ...................................................................................................................54 
3.8 BIOS recovery .........................................................................................................................55 
3.9 Boot options ...........................................................................................................................55 
3.10 Adjusting boot speed ............................................................................................................56 
3.11 BIOS security features...........................................................................................................57 
4 Motherboard configuration & layout –PRO H510M-CT/CSM main board ....................................58 
4.1 Back panel connectors ...........................................................................................................60 
5 The PCI Express and PCI bus..........................................................................................................61 
6 Disk drives ....................................................................................................................................61 
6.1 Serial ATA interface...................................................................................................................... 61 
6.2 Optical drives ............................................................................................................................... 61 
7 Keyboard ......................................................................................................................................62 
8 Graphics subsystem ......................................................................................................................63 
8.1 Integrated graphics ...................................................................................................................... 63 
8.2 DisplayPort 1.4 ............................................................................................................................. 63 
8.3 HDMI 2.0/1.4 port........................................................................................................................ 63 
9 Audio subsystem ..........................................................................................................................64 
10 I/O Port set-up............................................................................................................................64 
11 LAN subsystem ...........................................................................................................................65 
11.1 Intel® I219-V 1 Gigabit Ethernet controller................................................................................ 65 
11.2 RJ-45 LAN connectors LEDs........................................................................................................ 65 
12 Replacing the system battery......................................................................................................66 
13 Trusted Platform Module (TPM) .................................................................................................66 
14 Installing an upgrade CPU ...........................................................................................................66 
15 Configuration jumper block ........................................................................................................67 
15.1 Setting the BIOS configuration jumper ...................................................................................... 67 
15.2 Clearing or changing passwords................................................................................................. 67 
16 Installing an upgrade flash BIOS..................................................................................................68 
18 Media sanitization software .......................................................................................................68 
19 Latest version .............................................................................................................................68 
GLOSSARY ................................................................................................................ 69 

CIARA Horizon D11170 / T11170

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ABOUT THIS GUIDE

Please read this User's Guide before using your CIARA Horizon D11170 / T11170 computer.

This User's Guide is divided into four chapters that provide information on Installation, trouble shooting, certification, detailed

description and a Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place.

With proper care and operating procedures your CIARA Horizon D11170 / T11170 will give you many years of service and high

performance computing.

NOTE

This User's guide uses Horizon D11170 / T11170 designation where T11170 refers to the tower model and D11170 refers to the compact

desktop model.

CIARA Horizon D11170 / T11170

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1.0 Installing and upgrading your system

1.1 Unpacking your computer

Your PC is packed with ecologic moulded boxboard on four sides to keep it in place during transit.

The keyboard is on the top of the box, the other accessories are completely underneath.

Carefully unpack your computer and be sure to save all boxboards for future shipping and transportation.

To repack the PC it may be easier to place the moulded cushioning on the ends of the PC, and then slide the box over the PC together

with the cushioning, rather than lifting the PC.

CIARA Horizon D11170 / T11170

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1.2 Choosing a site for the system

All CIARA computers operate reliably in a typical office or home environment. Choose a location that is readily accessible and meets

the following requirements :

•Is near a grounded, three pronged power outlet

•The socket-outlet shall be installed near the equipment and shall be easily accessible.

•Is clean and dust free

•Is well-ventilated and lighted and away from sources of heat

•Is isolated from strong electromagnetic fields produced by electrical devices

(I.e. air conditioners, large fans, large electric motors, radio and TV transmitters)

•Has an appropriate table or desk that will allow you to work without physical discomfort and strain.

The power supply input should be 120 V, 10 A and 60 Hz.

A few general precautions should always be observed :

•Never connect any peripheral such as a monitor to the system unit if the power is turned "ON". Always shut down the system

first.

•Never remove any internal adapter cards in the system unit if the power is turned "ON" as this will ruin the Card/Computer

and Void the Warranty.

•Never install and connect more peripherals than available power supply plugs to avoid exceeding the maximum power of the

system.

NOTE The Horizon D11170 and T11170 models come either with or without a power supply On/OFF switch. For those systems that do

not have a switch, make sure to shut down the system through Windows before proceeding to any repair or replacement work inside

the system.

CIARA Horizon D11170 / T11170

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1.3 Peripheric installation

DisplayPort

HDMI

Mouse

Serial port

Microphone

Audio out

Audio in

Network RJ-45

USB 2.0

devices

Keyboard

USB 3.2 gen 1 devices

CIARA Horizon D11170 / T11170

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1.3.1 Recovery from CIARA recovery DVD

Before you start this procedure please back up all your important information, the recovery media will erase all data on HDD

before installation.

Insert the Recovery DVD and restart the system.

1- When prompted, press any key to boot from the DVD.

The recovery image will then start.

2- Accept the EULA and press on Continue.

3- Select 32 bit or 64 bit and press Start System Recovery

4- A pop up will then open warning you that all the data will be lost.

If all your files are already saved, press OK.

5- The recovery will take around 30 minutes to complete. A window

will show you the process of the recovery, once completed Eject the

DVD then press OK. The system will then reboot.

NOTE: All drivers required for your system will be already installed except

for components that were not part of your original purchase

CIARA Horizon D11170 / T11170

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1.3.2 Windows 10 Recovery from Startup Settings

With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced

troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by

pressing F8 before Windows started up. Windows 10 PCs start up quickly so there's not enough time to press F8.

There are two ways to get to the Windows Startup Settings screen in Windows 10:

•If you're not signed in to Windows, tap or click the power icon from the sign-in screen, hold Shift, and then tap or click Restart.

•Or, if you're already signed in:

1. Click on windows button, select Settings, and then select Update security.

2. From left select Recovery.

3. Under Advanced startup, tap or click Restart now.

4. On the Choose an option screen, tap or click Troubleshoot.

5. Select Advanced options and then Startup Settings

6. Tap or click Restart.

7. On the Startup Settings screen, choose the startup setting you want.

8. Sign in to your PC with a user account that has administrator rights.

Choose Troubleshoot

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