Attention!
Immediately after receiving the new authorization device, and not having used the device for a long period, please, check
the correctness of the timer setup, which is important for generating correct electronic signature – see point 4.
DIGIP SS is an electronic authorization device used to generate electronic signature, which replace the Customer’s signature and seal in Customer’s
Order in the message to the Bank, as well as for Client’s authorization in Citadele Online Banking (authorization code).
The Customer may choose his DIGIP SS device with the English, Latvian or the Russian language, by changing the language in the device at his/her
discretion.
Each generated electronic signature can be used only one time. Electronic signatures are calculated on the basis of both essential parameters of the
Customer's message and time of generation of the electronic signature.
You can check the preciseness of the DIGIP SS timer – see section 4 “Timer Testing”.
Electronic signatures for each Order are to be calculated using respective fields of the definite Order.
Each DIGIP SS device is authorized for operation with a certain Client’s account / accounts in the Bank. lso more than one authorization device may be
used to manage one account or all Customer’s accounts.
For generation of Citadele Online Banking uthorization codes and electronic signature different DIGIP SS devices can be used, if it is registered in the
program accordingly to Customer’s request and application.
new or an additional authorization device may be issued on the basis the Customer’s application signed thereby, with rights to use one or more
Customer accounts.
The access to operation with DIGIP SS device is protected by PIN code consisting of five digits. DIGIP SS device can be used only after replacing the
initial PIN code, which Client receives at the moment of issue of DIGIP SS. The initial PIN code has to be replaced by the Client.
DIGIP SS device will be locked after five attempts of entering an incorrect PIN code (see section 2 “Warning about an incorrect PIN code”).
The Customer shall be responsible for the loss of the authorization device and for non-disclosure of his/her PIN code to other persons.
The battery in DIGIP SS device lasts for almost 3 years. If the token displays ““B TTERY LOW” or „B TTERY EMPTY the device must be replaced by
the Bank.
It is forbidden to keep DIGIP SS near a source of electromagnetic fields (for example, close to a mobile phone, loudspeakers, airport security gates etc.).
If the device has been exposed to temperatures below 0
0
C, it may only be used after it warms up under room temperature in 20 – 30 minutes.
DIGIP SS authorization device has keys from “0” to “9”, special keys , and LCD screen. Using the key, the Customer may return to
the previous menu and cancel any operation.
DIGIP SS is switched on by pressing the key “ON/OFF”. DIGIP SS will switch off after pressing the key “ON/OFF” repeatedly or in 60 seconds unless
any key is pressed.
LCD screen has 2 rows with information to display. First row shows the Menu or submenu, and second row shows menu options. You can scroll options
by using buttons. Options can also be activated by using number pad, in that case “OK” button is not used to enter submenu.
1. Entering and replacing the initial PIN code
You need to perform these steps once before using the device to generate the
electronic signatures
.
In order to replace initial PIN code, please act as follows:
ACTIONS SCREEN MESSAGE NOTES