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HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company

in the U.S. and other countries.

Compaq, the Compaq logo, and iPAQ are trademarks of Hewlett-Packard Development

Company, L.P. in the U.S. and other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the

U.S. and other countries.

Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other

countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems

Incorporated.

All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions

contained herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this material. The information in this document is provided “as is” without

warranty of any kind, including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The warranties for HP

products are set forth in the express limited warranty statements accompanying such products.

Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this

document may be photocopied, reproduced, or translated to another language without the prior

written consent of Hewlett-Packard Company.

User’s Guide

Compaq D210 Business Desktop

First Edition (January 2003)

Document Part Number: 318076-AA1

WARNING: Text set off in this manner indicates that failure to follow directions could

result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result

in damage to equipment or loss of information.

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iii

Notices

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use

a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to

the product.

5 Slots and openings in the housing and the back or bottom are provided for ventilation; to ensure reliable

operation of the product and to protect it from overheating, these openings must not be blocked or covered.

The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.

This product should never be placed near or over a radiator or heat register, or in a built-in installation unless

proper ventilation is provided.

6 This product should be operated from the type of power indicated on the marking label. If you are not sure of

the type of power available, consult your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the

cord.

8 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage

points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the

product.

9 Do not attempt to service this product yourself, unless you are a qualified service personnel.

10 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following

conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating instructions are followed. Adjust only those

controls that are covered by the operating instructions since improper adjustment of other controls may

result in damage and will often require extensive work by a qualified service personnel to restore the

product to normal condition.

e If the product has been dropped or the cabinet has been damaged

f If the product exhibits a distinct change in performance, it is indicating a need for service.

11 Replace the battery with the same type as the product's battery we recommend. Use of another type of battery

may present a risk of fire or explosion. Refer battery replacement to a qualified service personnel.

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12 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose them in fire. Keep

them away from children and dispose used batteries properly.

13 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be

a detachable type: UL listed/CSA certified, type SVT, rated 10A 250V minimum, VDE approved or its

equivalent. Maximum length is 15 feet (4.6 meters).

14 Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any

cables away from personal traffic.

15 When unplugging the power cord, do not pull on the cord itself but pull on the plug.

16 The total current rating of the equipment plugged in should not exceed the current rating of any extension cord

being used. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed

the fuse rating.

Laser compliance statement

The CD or DVD drive in this computer is a laser product. The CD or DVD drive’s classification label (shown

below) is located on the drive.

CLASS 1 LASER PRODUCT

Lithium battery statement

CAUTION: Invisible laser radiation when open, avoid exposure to beam.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Discard used batteries according to the

manufacturer’s instructions.

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Notices iii

Important safety instructions iii

Laser compliance statement iv

Lithium battery statement iv

1 First things first 1

Taking care of your computer 3

Important tips 3

Cleaning and servicing 3

Asking for technical assistance 4

2 System tour 5

Features 7

Performance 7

Multimedia 7

Connectivity 7

Front panel 8

Rear panel 9

Mainboard layout 10

Keyboard 12

Function keys 13

Lock keys 13

Cursor keys 13

Windows keys 13

Mouse 15

Disk drives 16

Diskette drive (optional) 16

CD-ROM/DVD-ROM/CD-RW drive (optional) 16

Hard disk 17

3 Setting up your computer 19

Arranging a comfortable work area 21

Adjusting your chair 21

Positioning your PC 21

Positioning your monitor 21

Positioning your keyboard 21

Positioning your mouse 22

Connecting peripherals 23

Connecting your mouse 23

Connecting your keyboard 24

Connecting a monitor 25

Connecting the power cable 26

Turning on your computer 27

Turning off your computer 28

Connecting options 29

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Connecting your printer 29

Connecting to the network 30

Connecting multimedia devices 31

Connecting USB devices 32

4 Upgrading your computer 33

Installation precautions 35

ESD precautions 35

Preinstallation instructions 35

Post-installation instructions 36

Opening your computer 37

To remove the cover 37

To replace the cover 38

Upgrading your computer 40

Upgrading the CPU 40

Installing additional memory 41

Upgrading drives 43

Installing an expansion card 47

5 Troubleshooting 49

Basic problems 51

Audio problems 53

CD-ROM drive/CD problems 55

Diskette drive problems 56

Hardware installation problems 58

Internet problems 59

Keyboard problems 60

Memory problems 61

Modem/Fax problems 62

Network problems 66

Pointing device problems 67

Printer problems 68

Screen and display problems 69

USB problems 70

Specifications 71

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1 First things first

This chapter provides important tips on how to take care of

your computer.

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1 First things first2

Taking care of your computer

Please read the important instructions listed in this section. Following these instructions will help you maximize

the durability of your computer.

Important tips

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust and dirt.

• Never place the system on uneven surfaces.

Cleaning and servicing

To clean your computer and keyboard

1 Turn off the computer and unplug the power cord.

2 Use a soft cloth moistened with water and gently wipe the exterior of the computer and the keyboard. Do not

use liquid or aerosol cleaners.

To clean your pointing device

To clean a regular mouse (with rubber ball)

1 Open the circular cover underneath the mouse.

2 Take out the rubber ball and wipe it with a soft, damp cloth.

3 Carefully clean the rollers inside the mouse body that the ball rolls on.

4 Put the ball back and close the cover.

To clean an optical mouse

For users of an optical mouse, refer to the documentation that came with your mouse for maintenance instructions.

When to contact a service personnel

• If you drop and damage the computer

• If liquid has been spilled into the computer

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• If the computer is not operating normally

• If a computer problem persists even after you have checked and done the troubleshooting tips discussed in the

“Troubleshooting” section that begins on page 49

• If your problem is not listed in the“Troubleshooting” section that begins on page 49

• If you want to replace or upgrade any of your computer’s internal components

Asking for technical assistance

For technical assistance, contact your HP authorized service provider. For information on how and where to

contact the service centers in your area, you may access the Web site

http://e-support.hp.com.cn/Support/product-item.asp and select the following:

1 From the browser window, click Business PC under the Desktop and Workstation category.

2 Under the Compaq Series list, select D210.

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2 System tour

This chapter discusses the features and components

of your computer.

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