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Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE

FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS

CONTAINED HEREIN; NOR FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE

FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this

guide may be photocopied or reproduced in any form without prior

written consent from Compaq Computer Corporation.

the U.S.A.

COMPAQ, AERO, and the Compaq logo are registered in the U. S.

Patent and Trademark Office.

Microsoft, MS-DOS, Windows, Windows NT, and other names of

Microsoft Products referenced herein are trademarks or registered

trademarks of Microsoft Corporation.

Product names mentioned herein may be trademarks and/or registered

trademarks of their respective companies.

Maintenance & Service Guide

Compaq Aero 8000 H/PC Pro

First Edition (May 1999)

Compaq Computer Corporation

Preface v

preface

This Maintenance & Service Guide is a troubleshooting guide that can be used for reference when

servicing the Compaq Aero 8000 H/PC Professional. Only authorized technicians trained by

Compaq should attempt to repair this equipment.

Compaq Computer Corporation reserves the right to make changes to the Compaq Aero 8000

H/PC without notice.

Symbols and Conventions

The following words and symbols mark special messages throughout this guide:

!WARNING: Text set off in this manner indicates that failure to follow directions in the

warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could

result in damage to equipment or loss of data.

✎Text set off in this manner presents commentary, sidelights, clarifying information, or

specific instructions.

Technician Notes

!WARNING: Only authorized technicians trained by Compaq should attempt to repair this

equipment. All troubleshooting and repair procedures are detailed to allow only

subassembly/module level repair. Because of the complexity of the individual

components and subassemblies, no one should attempt to make repairs at the component

level or to make modifications to any printed wiring board. Improper repairs can create

a safety hazard. Any indications of component replacement or printed wiring board

modifications may void any warranty.

CAUTION: The Aero 8000 H/PC Pro is designed to be electrically grounded. To ensure

proper operation, plug the AC power cord into a properly grounded AC outlet only.

System Serial Number

The serial number is displayed on the underside of the Aero 8000 H/PC Pro.

vi Preface

Locating Additional Information

The following documentation is available to support the Compaq Aero 8000 H/PC Pro:

„#Reference Guide (online)

„#Compaq Service Advisories and Bulletins

„#Compaq QuickFind

„#Compaq Service Quick Reference Guide

Removal and Replacement Procedures 1-1

chapter 1

REMOVAL AND REPLACEMENT

PROCEDURES

This chapter provides removal and replacement assembly procedures for the Compaq Aero 8000

H/PC Professional.

1.1 Electrostatic Discharge

A discharge of static electricity from your body or other conductor may damage system boards or

other electrostatic-sensitive devices. This type of damage may reduce the life expectancy of the

devices.

1.1.1 Preventing Electrostatic Discharge

To prevent electrostatic damage, observe the following precautions:

„#Avoid hand contact by transporting and storing products in electrostatic-safe containers.

„#Keep electrostatic-sensitive parts in their containers until they arrive at electrostatic-free

workstations.

„#Place parts on a grounded surface before removing them from their containers.

„#Avoid touching pins, leads, or circuitry.

„#Always be properly grounded when touching an electrostatic-sensitive component or

assembly.

1.1.2 Grounding Methods

There are several methods for grounding. Use one or more of the following methods when handling

or installing electrostatic-sensitive parts.

„#Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the

ground cords. To provide proper ground, wear the strap snug against the skin.

„#Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both

feet when standing on conductive floors or dissipating floor mats.

„#Use conductive field service tools.

„#Use a portable field service kit with a folding, electrostatic-dissipating work mat.

✎If you do not have the suggested equipment for proper grounding, or if you need more

information on static electricity or assistance with product installation, contact a Compaq

authorized service provider.

1-2 Removal and Replacement Procedures

1.2 Service Considerations

Listed below are some of the considerations that you should keep in mind during the disassembly

and assembly of the Compaq Aero 8000 H/PC Pro.

1.2.1 Tool and Software Requirements

To service the Aero 8000, you need the following:

„#Magnetic screwdriver

„#Torx T-8 screwdriver

„#Small Phillips or flat blade screwdriver

1.2.2 Screws

The screws used in the Compaq Aero 8000 H/PC Pro are not interchangeable. If an incorrect screw

is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all

screws removed during disassembly be kept with the part that was removed, then returned to their

proper locations.

CAUTION: When servicing the computer, ensure that all screws are kept with the part with

which they belong. Using an improper screw during reassembly can damage the computer.

IMPORTANT: As each subassembly is removed from the computer, it should be placed away from the

work area to prevent damage.

1.2.3 Cables and Connectors

Cables must be handled with extreme care to avoid damage. Apply only the tension required to seat

or unseat the cables during insertion or removal from the connector. Handle cables by the connector

whenever possible. In all cases, avoid bending, twisting. Or tearing the cables, and ensure that the

cables are routed in such a way that they cannot be caught or snagged by parts being removed or

replaced. Handle flex cables with extreme care; they can tear easily.

CAUTION: When servicing the computer, ensure that cables are placed in their proper

location during the reassembly process. Improper cable placement can damage the

computer.

1.2.4 Plastic Parts

Plastic parts can be damaged by the use of excessive force during disassembly and reassembly.

When handling the plastic parts, use care. Use a bezel removal tool to separate plastic components.

Apply pressure only at the points designated in the maintenance instructions.

Removal and Replacement Procedures 1-3

1.3 Serial Number

The Aero 8000 H/PC Pro serial number should be given to Compaq when requesting information or

ordering spare parts. The serial number is displayed on the bottom of the device.

1-4 Removal and Replacement Procedures

1.4 Features

„#Full-size 800 x 600 SVGA viewable area display

„#Light-weight (2.9 lbs./1.32 kgs.) and slim (8.5 x 10.9 x 9.8”/21.6 x 27.7 x 24.9cm) design

allows for convenient mobile transport

„#Long battery life due to lower power requirements than a notebook

„#Automatic synchronization keeps the Aero 8000 and desktop PC up-to-date

„#Plugs into a standard VGA connector; does not require a special video adapter card

„#Windows CE platform provides handheld versions of Word, Excel, PowerPoint, Outlook and

Access

„#Large keyboard and convenient touchpad mouse have a definite advantage over most

handheld PCs

„#Built-in 56K V.90 modem provides instant connectivity

„#Enhanced security features allow use of a Smart Card for internal security, and a lock slot to

prevent unit theft

„#Extensive I/O options:

❏ Type II PC Card slot

❏ Type II CompactFlash slot

❏ Serial port

❏ Infrared

❏ PS/2 port

❏ Two-way microphone/speaker

Removal and Replacement Procedures 1-5

1.5 Front and Left Side Components

The components located on the Aero 8000 front and left side assembly are identified below.

Front and Left Side Components

No. Component Function

1Lid Latch Secures the lid when the unit is closed.

2Screen Displays on-screen information.

3Microphone Allows voice memo recording. Works whether the device is open or closed.

4Power Button Powers the device. Press once to turn on the device. Press again to turn off.

5VGA Port Accepts a VGA video cable.

6Serial Port Connects serial devices such as a printer cable.

7Sync Port Connects the auto-sync cable for connection to a desktop or docking station.

8AC Power Connector Connects to external (AC) power via the AC adapter.

9CompactFlash Slot Accepts a Type I or Type II CompactFlash card.

-Speaker Produces sound for the alarm, playback of voice memos, and other audio effects.

qTouch Pad Manipulates the cursor. Press and move your finger on the pad.

wMouse Buttons Activates the corresponding cursor command. Use like left and right buttons on a

full-size mouse.

1-6 Removal and Replacement Procedures

1.6 Front and Right Side Components

The components located on the Aero 8000 front and right side assembly are identified below.

Front and Right Side Components

No. Component Function

1Notification Button/LED Notifies the user that the device is powered on or an alarm activates.

Flashes once when the device is turned on. Flashes continuously

when an alarm you have set goes off. Press once to stop the alarm.

2Audio In Accepts audio input for recording or playback.

3Audio Out Distributes audio output.

4Record Button/LED Activates record function. Press once to record. Press again to stop

recording.

5Power On LED Appears when the unit is connected to AC power.

6Battery Charge LED Appears when the unit is charging.

7PC Card Slot Accepts a Type I or Type II PC card.

8Infrared (IR) Port Allows for wireless infrared communication.

9Smart Card Slot Accepts a credit card-sized Smart Card.

-Modem Port Connects an RJ-11 modem cable.

qPS/2 Port Allows for connection of up to 2 PS/2 devices, such as a keyboard and

mouse using an optional “Y” cable.

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