COMPRO RS-2104 Manuale utente

Network Video Recorder

RS-2104

Model No.

V3-120504

Trademark

Compro Technology is the registered trademarks of Compro Technology Inc. All other

company and product names mentioned in this document are registered trademarks of the respective

companies.

Restriction

No part of this document may be copied or reproduced in any form or by any means without the prior

written consent of Compro Technology, Inc.

Disclaimer

Compro Technology makes no warranties with respect to this documentation and disclaims any implied

warranties of merchantability, quality, or fitness for any particular purpose. The information in this

document is subject to change without notice. COMPRO reserves the right to make revisions to this

publication without obligation to notify any person or entity of any such changes.

Revision History

2012/05/04 Updated for rmware version 3.0

2011/11/01 Updated to 2.0 version

2011/10/05 Corrected some descriptions

2011/09/20 Original version

Compro Technology, Inc.

www.comprosecurity.com

Tel. +886 2 2918 0169, Fax +886 2 2915 2389

3F, No.12, Alley 6, Lane 45, Pao Shin Road,

Hsintien District, New Taipei City 231, Taiwan

Support e-mail: suppor[email protected]

Contents

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Contents

Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

RS-2104 Feature List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Chapter 3: Hardware Installation & Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Installing New Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Connecting the Ethernet and Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Network Conguration Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Scenario A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Scenario B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Chapter 4: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Initial Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Log in to NVR on PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Adding Camera Connections for Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Adding Cameras with iStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Start Video Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Monitor Live Video from Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Using the Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Chapter 6: Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Search and Play Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Search Recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Play Back Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Take a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Download a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Chapter 7: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Surveillance Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Camera Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Events and Notications Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

System Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

System Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

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Contents

Compro RS-2104 - User Manual

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-18

Storage Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18

Volume Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18

Hard Disk S.M.A.R.T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19

File Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19

Windows Network Neighborhood. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

FTP Server (FTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20

User Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21

Logs & Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23

System Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23

Surveillance Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23

Online & Historical Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25

USB Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25

Multiple Server Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25

Multiple Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25

Chapter 8: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Reset to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Password Recovery Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Chapter 9: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

RS-2104 Technical Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Chapter 10: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

List of Figures and Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Regulatory Notice

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Chapter 1: Live View

1-1

Chapter 1: Important Notices

Regulatory Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment o and on,

the user is encouraged to try to correct the interference by one of the following measures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

To assure continued compliance, any changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate this equipment.

Operation Safety

Before starting using the network video recorder, please read and follow the steps below to protect it.

• Pleaseonlyusethepoweradaptorthatissuppliedwiththeproduct.

• Pleaseavoidwalkingonthepowercordorplacingheavyobjectsonit.

• Pleasedonotblockorcovertheventilationopeningswhiletheunitisinoperation

• Placetheproductonanevensurfaceatalltimestoavoiddamagecausedbyfallingo.

• Donotplacethisunitaroundproductsthatproduceheat,suchastelevisionormicrowaveoven;keepthe

product away from direct sunshine.

• Unplugthepowercordbeforecleaningtheproduct.

• Donotshake,moveordisturbtheproductcamerawhenitisinoperation,assuchactionsmayresultinthe

malfunction of the device.

• Powerotheunitassoonasitisfoundsmokingorsmeltunusual.

• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.

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About this Manual

Compro RS-2104 - User Manual

1-2

About this Manual

This manual is only intended for the users of Compro RS-2104 network video recorder, and is applicable to

rmware release 3.0. Compro RS-2104 supports ONVIF v1.0. For more information about ONVIF, visit www.

onvif.org.

Conventions in this Manual

While you are using this manual, pay attention to some symbols and notations that are used to draw

attention to special situations such as:

Caution!

Information provided here is critical to prevent damage to the product or

injury to the user.

Important:

Here it provides instructions that a user must follow in order to complete

a task.

Note:

Additional information or tips to help the user operate the product.

Package Contents

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Chapter 2: Product Overview

2-1

Chapter 2: Product Overview

Package Contents

Please check the package contents on your hand. If anything is missing, please don't hesitate to contact your

local distributor.

Figure 2-1. Package contents

Network video recorder (hard drive not included)

RJ-45 LAN cable

Power adapter (DC 12V)

Installation CD

Quick installation guide

ScrewforHDDholderx4;screwforcasing(M3x15)x2

Hardware Overview

RS-2104 Feature List

Compro RS-2104 - User Manual

2-2

RS-2104 Feature List

• EmbeddedLinuxoperatingsystemforsuperiorreliability

• Recordvideofromupto4megapixelIPcamerassimultaneously

• SupportforSATA3.0Gbs3.5”HDD

• SupportforONVIFandgenericRTSPcamera

• USBportforvideobackup

• Remotelyviewandrecordvideo,andsearchandplaybackrecordings

• SMS&Emailalertnotication

• FullPTZcontrol

• WebbasedCMSfunctionformultipleservermonitoring,eventsearchandplayback(requiresfirmware

version 3.0 or higher)

• IntelligentiWizardforeasyandeortlesssetup

• Energy-ecientdesign

Hardware Overview

RS-2104 Feature List

Chapter 2: Product Overview

2-3

Hardware Overview

Figure 2-2. Hardware overview

Power LED – After you power on the NVR, the NVR will start booting procedure while the power LED

keeps ashing in red. Then, the power LED turns green to indicate normal status.

Status LED – The status LED is constantly lit in green when the NVR is in normal operation. A ashing

green light indicates data transfer on USB port. See "LED Status Indicator" for details.

LAN LED – The status LED is constantly lit in green when the system is connected to the LAN.

HDD LED – A ashing green light indicates the HDD is being accessed.

USB port – Allows the NVR to connect with external storage devices.

LAN port – Use a RJ-45 cable to connect the LAN port to your network router/hub.

Reset button – Press the "Reset" pinhole button or hold it down until the NVR resets itself. This will only

clear user congurable settings.

Power button – Push the button to power on. To power o, press and hold the button for roughly 3 sec-

onds before releasing it.

Power adapter port – Connect to NVR's power adapter. Use only the power adapter that is supplied with

the unit.

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LED Status Indicator

Compro RS-2104 - User Manual

2-4

LED Status Indicator

Listed below is the behavior of the LED indicators located at the front panel.

LED Color State and Indication

Power Green/Red • Unlit – No power.

• Constant Green – System is powered on.

• Flashing Green – System is booting up.

Status Green/Red • Constant Green – System is ready for use.

• Flashing Green–CopyingdataviaUSBport;whenaUSB

device is succfully mounted, the status LED ashes in green

in a period of 3 seconds.

• Flashing Red – Firmware upgrade is in progress.

• Blink for 5 times – Admin password has been reset back to

default.

LAN Green/Red • Unlit – System is not connected to the LAN.

• Constant Green – System is connected to the LAN.

• Constant Red–LANconnectionerror;unabletoobtainIP

address.

• Flashing Green – Setup is in progress.

HDD Green/Red • Unlit – No HDD.

• Constant Green – HDD has been mounted.

• Constant Red – Failed to mount HDD.

Table 2-1. LED status

Indice

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