COX Homelife Manuale utente

USER GUIDE

Welcome to enhanced security for

your home. Whether you’re at

home or away, at your desk or on

the go, the Cox HomelifeSM system

makes it simple to monitor your

property, keep your loved ones

safe, and stay connected to home

and family from anywhere.

ones safe, and stay connected to ones safe, and stay connected to

Components and Operation......................................................................................3

Passcodes and Passwords..........................................................................................4

4-Digit Keypad Codes .............................................................................................4

Secret Word ..............................................................................................................4

Web Portal Username and Password.....................................................................4

Touchscreen Control Panel.........................................................................................5

Home Screen ...........................................................................................................5

Security Status Header ............................................................................................5

System and Zone Trouble Header..........................................................................6

Arming and Disarming with the Touchscreen ..................................................... 7

Quickarm .................................................................................................................. 7

Disarm ....................................................................................................................... 7

Emergency ...............................................................................................................8

Settings .....................................................................................................................8

Home Management ................................................................................................9

Information, Media and Entertainment .............................................................. 10

Key Fob Keychain Remote...................................................................................... 13

Checking System Status ....................................................................................... 13

Arming the System................................................................................................ 13

Web Access ............................................................................................................... 15

Signing In ................................................................................................................15

Security ....................................................................................................................16

Saved Videos and Pictures ................................................................................... 18

History .................................................................................................................... 18

Cameras ..................................................................................................................19

Thermostats............................................................................................................ 20

Lights....................................................................................................................... 20

Manage Contacts ...................................................................................................21

Rules (Alerts, Automations and Schedules) ........................................................21

Manage Touchscreen Widgets ............................................................................ 23

Mobile App Access .................................................................................................. 25

Security ....................................................................................................................25

Cameras ..................................................................................................................26

Lights .......................................................................................................................27

Thermostats.............................................................................................................27

History..................................................................................................................... 28

CONTENTS

Advanced security for what you want to protect

This User Guide is designed to help you learn how to take full advantage of your new system

and protect the people and things that matter most in your life. The guide covers the

components of your system; describes how to program, arm and disarm it; and discusses the

ways you can control the system remotely — from a laptop or tablet computer, key fob or

smartphone.

If you have any questions, please email or call us for technical support 24/7:

Email: www.cox.com/homelifesupport

Phone: 1-877-404-2568

COMPONENTS AND OPERATION

The Security Status Header is used to arm and disarm the system.

The System and Zone Trouble Header displays only when there

is a connectivity or power problem with the touchscreen, or when

a sensor goes down or is being tampered with.

The Touchscreen contains all of your apps and widgets for

customizing and managing your system. To manage your widgets,

go to the Settings widget, enter your four-digit Keypad Code and

select the Widgets menu.

Press the Quick Arm button to arm your system in Arm Away mode.

Press the Emergency Alarm (panic) button to send a ﬁre, medical

or police alarm signal.

The Cox HomelifeSM system uses a dedicated router and your data modem to communicate

with the Central Monitoring Station, backed up by an advanced cellular communications

network.

The router included in your system should not be changed, including factory settings and

cable conﬁguration, nor disconnected unless you’re advised by Cox Communications.

TOUCHSCREEN CONTROL PANEL

Depending on what you have ordered, your security system may include the following:

Touchscreen

control panel

Yard sign/

window decals

Motion sensors

Window/

door sensors

A dedicated router

Key fob

Smoke detectors

Cameras

A wireless keypad

Glass break sensors

Passcodes and Passwords

There are three pieces of conﬁdential information that you must create to use the system.

Write them down on something other than this User Guide (or your Quick Start Guide or

your wallet card), and keep them in a safe, secure place.

Keypad Codes. You enter a 4-digit Keypad Code to arm and disarm the system via the

touchscreen control panel, optional wireless keypad, web portal or mobile app. In addition,

there are three other kinds of codes you can use:

•Guest codes can arm or disarm the system but do not have access to full system functionality.

•Arm Only codes can arm the system but cannot disarm it or perform any other function.

•A Duress code disarms the system similar to the master Keypad Code, but sends a silent

alarm to the Central Monitoring Station for immediate police dispatch.

Go to the Settings widget, select Security and select Manage Keypad Codes to add, edit or

delete any of these codes.

Secret Word (Central Monitoring Station Passcode). Your Secret Word is used to cancel

a dispatch by the Central Monitoring Station in case of a false alarm.

Go to the Settings widget

and select Advanced Settings > Central Station Passcode to enter or edit your Secret Word.

Note: Make your Secret Word easy to remember, pronounce and spell.

Subscriber Portal/Mobile Username and Password. Manage your system from the online web

portal or mobile app for iPhone,® iPod touch,® iPad® or Android®-powered device.

Go to https://portal.coxhomesecurity.com to set up or change your username and password.

Note: You are required to update your information in the Cox HomelifeSM subscriber portal with

your permit number. Here is how to do this:

•Go to https://portal.coxhomelife.com and log in.

•Select Security, then Emergency Dispatch Setup.

•At the bottom of this screen is the “Alarm Ordinance

and Permit Registration” section.

•Enter your Alarm Permit Number and expiration

date.

•Click on save.

PASSCODES AND PASSWORDS

Touchscreen Control Panel

The interactive touchscreen control panel is the brain that enables you to operate your

security system and interact with your home at the touch of a button. Depending on the

options you have, you can use it to arm and disarm your system, view live video from

cameras placed in your home, change light and thermostat settings, and view real-time

web content — all from the full-color display. (Note: Your touchscreen should not be moved

once it has been installed.) The following section provides an overview of your touchscreen

and offers tips on how to use its range of features.

TOUCHSCREEN CONTROL PANEL

SECURITY STATUS HEADER

The Security status of your security system is displayed in

the large Security Status Header. It displays whether the

system is armed or disarmed. During an alarm, the Security

Status Header changes to show an Alarm state.

When a condition such as an open door prevents the

system from being armed, the condition is displayed and

replaces the Security Status Header altogether.

HOME SCREEN

The Home screen is the main display that provides quick

access to all touchscreen features. In addition to the icons

that make it easy to navigate, this screen provides a visible

and audible alert if a sensor is triggered when the system

is armed or if an environmental sensor, such as a smoke

detector, is activated.

Press the Home button on the touchscreen at any time to

return to the Home screen.

SYSTEM STATUS COLORS AND ICONS

The Security Status Header can display different colors and icons that give you a

quick overview of your system’s status.

A red bar with the locked padlock icon

displays when the system is armed.

A green bar with the unlocked padlock

icon displays when the system is

disarmed.

When you arm the system, an exit delay

period begins. The System Status Header

indicates the number of seconds

remaining before the system is armed.

You must leave the home and secure the

door before the exit delay period ends.

When someone enters the home

when the system is armed, an entry

delay period starts (usually around

30 seconds). You have to disarm

the system before the entry delay

period expires.

TOUCHSCREEN CONTROL PANEL

No Cell Signal No Connectivity

No Wi-Fi Signal Power Failure

Critical Sensor Failure Multiple Troubles

When a System & Zone Trouble Header is displayed, tap it to get more information.

SYSTEM AND ZONE TROUBLE HEADER

The System and Zone Trouble Header displays in the upper-right-hand corner of the

touchscreen (and in the same position on the Subscriber Web Portal). It displays when

there is a connectivity or power problem with the touchscreen. It also displays when a

sensor is inoperable (such as due to a battery failure) or is being tampered with.

TOUCHSCREEN CONTROL PANEL

ARMING THE SYSTEM

The touchscreen is used to arm and disarm the system.

1. Touch the Disarmed - Press to Arm button on the

Home screen.

2. S elect Arm Stay to arm the sensors on your doors and

windows only with a 30-second exit delay, or Arm Night

to arm the system with no delay. Or select Arm Away to

arm all sensors including the motion detectors.

3. Press the Turn Zone Off button next to each security

zone that you want to bypass.

4. Enter your 4-digit Keypad Code to arm the system.

Note: The touchscreen generates short, audible alerts while

arming, indicating 60 seconds for exit. When you enter

your home when the system is armed, you will hear audible

alerts for 30 seconds.

You can also arm and disarm your system from an optional

wireless keypad, which can be installed near your entrance

and exit door. However, the wireless keypad does not

sound audible alerts or give visual conﬁrmation that the

system is armed or disarmed.

Press the Quickarm button in the lower middle of

the touchscreen to arm the system immediately in

Arm Away mode.

DISARMING THE SYSTEM

1. Press the Armed – Press to Disarm button on the

Home screen.

Enter your 4-digit Keypad Code.

EMERGENCY

Sends an immediate alarm to the Central Monitoring Station,

indicating an emergency of a speciﬁc type — medical, ﬁre

or police.

1. Press the Settings widget and enter your Keypad Code.

2. Touch the Shield icon on the bottom of the

touchscreen to display the individual emergency buttons.

3. Press the applicable button — Medical, Fire or Police — to

alert the proper authorities.

Note: Enter your 4-digit Keypad Code to cancel the alarm.

SETTINGS

Displays a list of options to customize your touchscreen

control panel’s settings. Categories include:

1. T ouchscreen — Change your screen, screensaver, sound

and button conﬁgurations.

2. Security — Manage Keypad Codes, default arming

widget conﬁguration, alarm test.

3. Sensors and Zones — Change zone order.

4. Home Devices — Add, edit and delete devices that

control lighting, cameras, thermostats, key fobs

and more.

5. Widgets — Add, remove and reorder widgets.

6. A dvanced Settings — Account information, Central

Station Passcode, security Secret Word, connectivity

and touchscreen reboot features.

7. About — Detailed touchscreen information.

TOUCHSCREEN CONTROL PANEL

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