CPI Merchant Media 2 Combo Istruzioni operative

403542 Rev 0.0

Table of Contents

CAUTIONS & WARNINGS.............................................................................................2

NUTRITIONAL CONTENT INFORMATION........................................................................... 3

Initial Start Up…………………………………………………………………………………………………………….3

Loading the Coin Mechanism………………………………………………………………………………………….3

THE SHOPPING EXPERIENCE ........................................................................................4

The Touch Screen ................................................................................................................4

Idle Loop Screen..................................................................................................................4

Main Menu Screen Features .............................................................................................. 5

Making Selections and Navigating the Shopping................................................................5

PROGRAMMING................................................................................................................. 7

General Information............................................................................................................7

Normal Operation Messages...............................................................................................7

Driver Menu ........................................................................................................................8

Planogram Management.....................................................................................................8

OPERATOR / TECHNICIAN MAIN MENU.......................................................................... 11

Merchant Media 2–Programming Map............................................................................11

Monetary...........................................................................................................................13

Price Menu ........................................................................................................................17

Data Recall.........................................................................................................................18

System Settings .................................................................................................................22

Test....................................................................................................................................32

Product Configuration.......................................................................................................36

Special Vend Modes ..........................................................................................................39

Security Codes...................................................................................................................44

Firmware Information .......................................................................................................44

Telemetry ..........................................................................................................................45

Diagnostics ........................................................................................................................46

Timed Events.....................................................................................................................46

Cautions & Warnings

High Voltage Warning / Electrical Warning Danger electricity, electric shock.

A Generic Warning.

Hazard Warning: Beware of moving machinery –Entanglement hazard.

Keep hands, loose clothing, and long hair away from moving parts.

CAUTION: The Machine is a heavy item. Ensure that sufficient personnel are available for

moving and transporting the Machine. Use proper lifting procedures and equipment to

prevent injury or damage.

CAUTION: This Machine is designed to dispense a variety of snack, food

and cold drink beverage products.

CAUTION: If this Machine is used to dispense perishable products, local health codes require

that the Machine monitor the cabinet temperature, and prevent vending when the

temperature exceeds a defined limit for a period of time, then the Health Code function must

be enabled for those affected selections –see Health Code Setup.

CAUTION: The electronic system components in this Machine utilize static sensitive

components. Precautions for handling sensitive devices should be observed when

handling these items.

The charge amount in this machine is 114 grams of R290 refrigerant. The lower

flammability limit (LFL) of R290 is 38 grams. At three times the LFL (3 x 38g = 114g), this

machine meets all applicable UL and ASHRAE placement conditions

This guide contains programming information for the Merchant Media 2. For detailed information surrounding

the components, installation and operation of the vender, refer to the Operations Guide.

Nutritional Content Information

Crane Merchandising Systems is providing the nutritional content information, based on information provided by the

product manufacturers, and Crane Merchandising Systems cannot accept responsibility for content created by others

Initial Start Up

The following is a list of menu items that should be set up or checked prior to operating the machine:

1. When opening the service door on the machine you will be prompted for a PIN, enter 3333 on the touchpad.

2. Set the Prices by selecting button Price Menu Bar in the service mode.

3. Make sure the Shopping Cart Size (max 3) and Shopping Cart Max Value is set to three times the highest price in

Product Configuration. Touch: Product Configuration > Shopping Cart Setup.

4. If you have added, moved or removed any motors touch: Product Configuration > Selection Configuration >

Perform Auto Configuration.

5. If any motors are being coupled on the candy tray or squat tray, Touch Product Configuration>Couple Motors.

6. Verify your Coin Mechanism; Bill Validator and Card Reader are enabled in the Monetary Menu.

7. Verify the bills you want to accept are enabled in the Monetary Menu > Bill (Note) Acceptance.

8. Set the Time and Date in the System Setting Menu > Set Time and Date.

9. Verify or set the Machine Configuration, go to System Settings > the top menu is the current machine

configuration.

10. To change the Configuration type touch the Machine Configuration menu bar, your options are Ambient,

Refrigerated, European Control, Non-perishable and Chilled. Do not choose European Control unless your area is

within the region covered by these requirements.

11. Press Accept to save your choice.

12. Next select Refrigeration Settings, this menu does not appear if the machine is set to Ambient.

13. Touch Adjust Temperature if required and press Accept to lock in any changes or Cancel to exit without making

changes.

14. If set to Refrigerated or European Control, Touch Health Control to assign the selections to work with Health

Control. The health control menu will not appear if your machine is set to anything other than Refrigerated.

15. If Refrigerated or European Control is selected, all selections in the machine are enabled for Health Control. If you

are not using perishable products in all selections, non-perishable products should have the Health Code disabled

Loading the Coin Mechanism

Prior to placing the machine in service, you must add an initial amount of change to the coin mechanism to prevent a “Use

Correct Change” condition. Initial loading of coins should be done through the menu provided to insure the coin mech

accurately counts all change available for payback to the customer. Recommended minimum amount is $17.00 (one roll

each of 5¢,10¢,25¢ coins). This minimum amount of change should remain in the machine at all times.

Adding Initial Change Load

1. Enter the required PIN: 3333,

2. Touch the Monetary menu bar on the screen.

3. Touch the Coins In/Out menu Bar

4. Increase the amount of Change Available by inserting coins to thru the chute on the top of the coin mech. Totals

(count and value) for each coin should increase as coins are added.

Press the left arrow to exit and return to the main menu.

The Touch Screen

•Offers the latest capacitive touch screen technology providing scratch resistance,

high durability and a rich consumer experience.

•Is an industrial screen that can withstand medium hard hits w/ hammer similar to

gorilla glass used in mobile phones

•Has full motion video Capability

•Self-Calibrating

•Provides instructions and information required by the customer to make a purchase.

•Is utilized in the service mode to set up the machine.

Idle Loop Screens

When the machine is not being used, the Touch Screen is showing the Idle loop. The Idle Loop screens will vary depending

on what peripherals you have installed and the promotions that are enabled. To enable or disable specific Idle Screens

and credit card logos, see System Settings > Advertisements. Touching any of these screens will take you to the Main

Menu.

3333

Main Menu Screen Features

The Main Menu allows your customer to view promotions when enabled

and view nutritional facts when a Product Library or Planogram is present

by pressing the apple icon

If multiple Languages are enabled a change Language icon will be shown

on the top of the section screen.

On the bottom right corner of the screen there is a Handicap Icon.

Pressing this Icon will move the selection keypad down the bottom of the

screen meeting the wheelchair accessibility requirements.

There is an X icon on the top right corner allowing you to cancel a

transaction.

The bottom of the screen will show both the Credit and Cash Price.

When entering a selection there is a backspace key that allows you to delete one character at a time if a mistake

is made entering a selection number.

The Selection Process

Use the Keypad to make a selection. Your selection will be placed in a shopping cart. The Media 2 will suggest another

product (programmable if desired) allowing you to select the + key to add that selection.

Choose Keep Shopping to add additional selections (maximum 3) to your cart.

Press Check Out when finished.

Note: The shopping cart can be disabled by enabling Rapid Vend under the Special Vend Modes menu and the machine

will immediately go to checkout after making a selection.

Nutrition Facts

If you have a UPC code associated with that

selection an image of the product will appear on

the screen

Pressing the information Icon next to the product

image will show a popup with nutritional

information for that product

If you do not have a planogram installed, or a UPC

code assigned, an image of a generic product will

appear on the screen

To remove a product from the shopping cart press

the X as shown to the right

Any Discounts or Surcharges will be shown to the

top right of the shopping cart as well as the total

of all products in the cart.

At any time you can press the cancel icon to

cancel the entire sale. If nothing happens for 30

seconds (settable) the machine will cancel the

transaction and return to the idle screen

Completing the Transaction

Any type of payment, cards, coin or bills can be inserted any

time during the transaction. Pressing checkout will cause the

settlement screen to appear if money has not already been

inserted

The settlement screen(s) will communicate to the customer

their payment options

Accessing the Service Mode Menu

When the monetary compartment is opened, the display will prompt the operator to

enter a PIN number on the Touch Screen to gain access to the service modes.

The default PIN for route driver access is 1111 (limited access). The Drivers Menu has

very limited functionality.

The default PIN for programming access is 3333.

If errors exist, an will appear on the bottom right corner of the screen.

Pressing the allows the user to view the existing errors without entering one of

the pin number above.

Initial Screens

If Active Errors Exist, an error list will be shown on the display that includes the time and

date of each error.

The errors do not need to be cleared, once corrected the error will be erased

automatically.

To escape to Error list press the Back or Home Icon

The reason for the last reboot and the uptime since last reboot are shown for

informational and troubleshooting purposes.

3 3 3 3

Driver Menu

If PIN 1111 was entered and No Errors Exist, the home screen for the Driver menu will

appear. This menu allows limited access to the service modes. Touching an icon or Menu

bar on the screen will provide access to that menu.

Driver access allows you to:

Data Recall - View sales data.

Home all Un-homed Motors.

Planogram - Manage or Audit the existing.

View the Firmware information

Telemetry - Send a wireless DEX read.

Diagnostics Menu –View existing errors

For access to all other service modes use PIN # 3333

The Data Recall, Firmware Information and Telemetry Menus are duplicated in the

service Menu. See the Service Menu for detailed descriptions of these menus.

Planogram and Home Un-homed Motors

Although there are ways to manage the Planogram and Home Un-homed Motors in the

Service Menu, in the Driver Menu there are specific icons that allow quick access to these

menus.

Planogram Management

The Planogram Management Icon allows you to assign the UPC code on the product

package to a selection.

Once a UPC code is assigned to a selection, the consumer will see an image of that

product when that selection is made.

Pressing the information Icon next to the product image will show the nutritional

information for that product.

For a UPC code to be valid The UPC Code must be in the Library or Planogram loaded in

the machine.

Deleting a UPC Code will cause that selection to show a generic picture on the display

and information icon will not be shown.

You can use the same UPC Code for multiple selections if you have two or more selections

of the same product Cashless customers can create and push planograms over the air or

a planogram can be loaded onto a USB and uploaded into the machine.

Planogram Management (continued)

Select Planogram Management to enter the

Planogram Menu

Select a menu bar to View, Audit or Edit the

Planogram

Touch View Planogram to View the current

Planogram information.

If a Planogram has been loaded into the

machine, an image, price and selection

number for each selection will be shown. If

not a generic picture will be shown

Select Planogram Audit to enter the

Planogram Menu,

Choose a Tray you wish to Audit,

The screen will show the current Product

and UPC assigned to the selections on that

tray.

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