CRS SAM900 Manuale utente

SAM4s ER-900 Series

SAM900

User's Manual

Version 1.2

All specifications are subject to change without notice. 2012, CRS, Inc.

CRS, Inc.

Limited Warranty and Disclaimers of Warranty

This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its

entirety before attempting to install, use or program the product(s).

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect

to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no

obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make

changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in

all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for

any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary

information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without

prior written consent of CRS, Inc.

NOTICE

IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT

IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).

SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT

EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED

WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY

WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)

OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS

A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES

NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED

HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE

UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR

PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR

OTHERWISE MEET YOUR REQUIREMENTS.

CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience

as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)

is against the entity or individual from whom you purchased the product(s).

Revision 2.0 - April 1, 2005

SAM900 User's Manual v1.2 Contents i

Contents

Introduction 1

Overview ...................................................................................................................................1

Features .......................................................................................................................1

Requirements...............................................................................................................1

Installing......................................................................................................................2

Cash Register Settings.................................................................................................3

RS-232 Option Chart...................................................................................................4

Preparing the ER-900 for Communicatons..................................................................5

Starting ......................................................................................................................................6

Navigating .................................................................................................................................7

Mouse and Keyboard ..................................................................................................7

Viewing Menus and Selecting Menu Items.................................................................7

Drop-Down List Boxes ...............................................................................................9

Check Boxes................................................................................................................9

Option Buttons ............................................................................................................9

Scrolling......................................................................................................................9

Interface Specifications ...........................................................................................................10

Menu Functions 11

Stores.......................................................................................................................................11

Creating a New Store ................................................................................................11

Selecting the Default Store........................................................................................13

Editing Store Information..........................................................................................14

Deleting a Store.........................................................................................................14

Edit ECR Data .........................................................................................................................15

PLU File....................................................................................................................16

Pinting Barcodes .......................................................................................................20

Group.........................................................................................................................24

Tax.............................................................................................................................25

System Options..........................................................................................................26

Print Options .............................................................................................................27

Function Keys ...........................................................................................................28

Clerks ........................................................................................................................29

Logo Description.......................................................................................................30

Financial Messages....................................................................................................31

Clerk Messages..........................................................................................................32

Misc: NLU; Tare Weights; Port Options; Keyboard Layout/Macros; Drawer Limit;

Machine No.; Check Change.....................................................................................33

Mix and Match ..........................................................................................................38

Stock..........................................................................................................................39

Communications......................................................................................................................40

Polling .......................................................................................................................40

Send Programs to ECR (Download) .........................................................................42

ii Contents SAM900 User's Manual v1.2

Receive Programs from ECR (Upload).....................................................................43

Polling Setup File......................................................................................................44

Download Bitmap Image...........................................................................................45

Print .........................................................................................................................................48

Daily Poll File............................................................................................................49

Log Files....................................................................................................................50

PLU File ....................................................................................................................53

PLU Range ................................................................................................................54

Consolidated Store Report.........................................................................................55

Changed PLU Report ................................................................................................56

Remove....................................................................................................................................57

Old Poll Files.............................................................................................................57

Log Files (Upload, Download, Poll) .........................................................................57

Utilities ....................................................................................................................................58

Copy a Store..............................................................................................................58

Copy PLU File...........................................................................................................59

After Polling..............................................................................................................60

Set Auto Poll .............................................................................................................62

Length of Polling Time .............................................................................................63

Backup Poll Data Files..............................................................................................63

Design ER-920/ER-940 Keyboards ..........................................................................64

Design Generic Keyboard .........................................................................................65

Fix PLU File..............................................................................................................66

Calculate Number of PLUs........................................................................................66

View Memory Allocation..........................................................................................67

Quit..........................................................................................................................................67

Appendices 68

Structure of Stores ...................................................................................................................68

File Definitions........................................................................................................................69

SAM900 PLU File Structure ...................................................................................................69

Structure of Polling Files.........................................................................................................71

Sample Reports........................................................................................................................73

Financial Report ........................................................................................................73

Time Report...............................................................................................................74

PLU Report................................................................................................................75

Clerk Report (Data for One Clerk Only)..................................................................75

Group Report.............................................................................................................76

Troubleshooting Common Problems.......................................................................................77

Hardware...................................................................................................................77

Software.....................................................................................................................77

SAM4s ER 900 Series...............................................................................................77

SAM900 Software......................................................................................................77

Cabling Diagrams....................................................................................................................78

Cable Pinouts.............................................................................................................79

Manual Revision Record 81

SAM900 User's Manual v1.2 Introduction 1

Introduction

Overview

Features

SAM900 controls the connection between a SAM4s ER 900 Series (ER-920, ER-925, ER-940

or ER-945) electronic cash register and an IBM compatible PC running in a Windows XP (or

later) environment. Using SAM900 at your PC, you can:

Connect directly, via telephone modem or by Internet.

Upload program files from the register to the PC.

Edit cash register programs.

Download program files to the register from the PC.

Download bitmap images for custom pre/post logos.

Poll reports from the register, save, display or print them at the PC.

Poll all stores, or individual stores.

Poll unattended at a predetermined time.

Download preamble/postamble bitmap files.

SAM900 converts polled reports to ASCII files, ready to be used by other PC

applications.

Requirements

To use this utility, you must have:

Pentium 100 or faster CPU.

32 MB RAM.

150 MB minimum hard disk space available.

Dedicated serial port (RS-232C).

VGA or SVGA display.

Windows XP or above operating system.

US Robotics SportsterModems are recommended for remote connections (for both PC

and ECR sites.)

2 Introduction SAM900 User's Manual v1.2

Installing

Notes:

SAM Polling software requires a USB software key to be installed on the PC running the

software to access all of the polling and programming features. Software can be installed on a

PC without the key, but it can be used only for program saving/loading.

The connection from the ECR to your PC requires a serial port on the PC. See “Cabling

Diagrams” on page 78 for more information on cables and connections.

1. Load the SAM900 program CD into your CD drive (or load via SD/USB memory device).

2. From the Windows Desktop, double click the My Computer icon.

3. Select your CD ROM drive (usually drive "D".)

4. Choose Setup. The Welcome dialog displays.

5. Click Next. The Ready to Install dialog displays.

6. Click Next. The Install Directory dialog displays.

7. Click Next. The Select Shortcut Folder dialog displays.

8. Click Next. When all files are copied, the Finished dialog displays.

9. Click Finish.

10. Next, the HSAP SRM loads the driver for the software key.

11. When the driver installation is complete, the Aladdin HASP SRM dialog displays.

12. Click OK.

13. Remove the CD ROM. Your installation is complete.

SAM900 User's Manual v1.2 Introduction 3

Cash Register Settings

To communicate with your SAM4s ER-900 Series ECR, you must set the RS232C port for the

PC function.

Setting the RS232C Port Options

You must select ‘PC’ as the device that is attached to the RS-232C communications port.

You must define the device(s) attached to the RS-232C communications ports, and the

options for the device(s).

1. Turn the control lock to the Sposition.

2. Enter 80(enter 81to program the second port; 82for the optional third port; and

83for the optional fourth port) and press the SUBTL key.

3. Enter 5and press the X/TIME key. (The complete RS-232C option chart follows for

your reference.)

4. Enter 1(the value for PC) and press the CASH key.

5. Repeat from step 2 for additional options you wish to program.

6. Press CASH to exit the program.

XTIMEOPTIONSUBTL08 CASHVALUE CASH

XTIMEOPTIONSUBTL18 CASHVALUE CASH

Port 1

(standard)

Port 2

(standard)

XTIMEOPTIONSUBTL28 CASHVALUE CASH

Port 3

(option)

XTIMEOPTIONSUBTL38 CASHVALUE CASH

Port 4

(option)

4 Introduction SAM900 User's Manual v1.2

RS-232 Option Chart

Address Option Value Selection

1 Baud Rate 0 9600 BPS

1 1200 BPS

2 2400 BPS

3 4800 BPS

4 19200 BPS

5 38,200 BPS

6 57,600 BPS

7 115,200 BPS

2 Parity 0 NONE

1 ODD

2 EVEN

3 Data Bits 0 8 BITS

1 7 ITS

4 Stop Bits 0 1 BIT

1 2 BIT

5 Device Function 0 NONE

1 PC

2 SCALE

3 Remote Journal (TVS

Interface)

4 Remote Printe

5 Liquor Dispense

6 Scanne

7 COIN

8 EFT Device

9 Pole Display

10 PDC

6 Initial Feeding Line KP 0 - 20

7 End Feeding Line KP 0 - 20

8 Initial Feeding Line Slip 0 - 20

9 Print Line On Guest Check 0 - 50

10 Scale Type 0 NCI

1 CAS

2 CAS Ounce

SAM900 User's Manual v1.2 Introduction 5

Address Option Value Selection

11 Printer Type 0 NONE

1 SAM4s ELLIX10

2 SAM4s ELLIX20

3 SRP-270/270, SNBC M280

4 SRP-350,

SNBC R580/2002NP/880NP

5 CITIZEN 3550

6 CITIZEN 810

7 CITIZEN 230

8 EPSON TM T88-2

9 EPSON U200

10 EPSON U295

11 EPSON U300

12 EPSON U325

13 EPSON U375

14 STAR SP-200

15 STAR SP-298

16 STAR SP-300

17 STAR TSP-200

12 Display Type 0 EPSON

1 ICD

Preparing the ER-900 for Communicatons

The register must be ready for communications:

Connect the register directly to the PC with the appropriate cable. See “Cabling

Diagrams” on page 78.

The register power must be on.

A clerk must be signed on.

The register cannot be inside of a transaction.

The key lock can be in any position other than OFF.

It is not necessary to manually place the register in PC Communications mode.

SAM900 will automatically place the register in PC Communications mode when

communications are initiated.

6 Introduction SAM900 User's Manual v1.2

Starting

1. Click the Start button, click Programs, click SAM900, and then click SAM900.exe.

2. The SAM900 main menu screen displays.

YOU MUST DO THIS FIRST!

Before you can attempt communications or editing, you must create at least one

store. Refer to "Creating a New Store" on page 11.

After creating a store, you must Receive (Upload) information from the ECR.

Refer to "Receive Programs from ECR (Upload)" on page 43.

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