13. Calibration/adjustment
At CS Instruments
According to DIN ISO certification of the measuring instruments we recommend to
calibrate and if applicable to adjust the instruments regularly at the manufacturer.
The calibration intervals should comply with your internal specification. According to
DIN ISO we recommend a calibration interval of one year for the instrument DS 52
including probes.
14. Warranty
If you have reason for complaint, we will of course repair any faults free of charge if it
can be proven that they are manufacturing faults. The fault should be reported
immediately after it has been found and within the warranty time guaranteed by us.
Excluded from this warranty is damage caused by improper use and non adherence
to the instruction manual.
The warranty is also cancelled once the instrument has been opened - as far as this
has not been mentioned in the instruction manual for maintenance purposes - or if
the serial number in the instrument has been changed, damaged or removed.
The warranty time for DS 52 is 12 months; the warranty time of the accessories is 6
months. Warranty services do not extend the warranty time.
If in addition to the warranty service necessary repairs, adjustments or similar are
carried out the warranty services are free of charge but there is a charge for other
services such as transport and packaging costs. Other claims, especially those for
damage occurring outside the instrument, are not included unless responsibility is
legally binding.
After sales service after the warranty time has elapsed
We are of course there for you even after the warranty time has elapsed. In case of
malfunctions, please send us the instrument with a short-form description of the fault.
Please do not forget to indicate your telephone number so that we can call you in
case of any questions.
