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3 GUARANTEE
All products manufactured by C.S.F. Inox S.p.A. are guaranteed to the purchaser, for one
year from the date of purchase, against hidden defects in materials or manufacture, provid-
ing that they are installed and used according to instructions and recommendations of the
manufacturer. Excluded from the guarantee, other than distinctive wear and tear, are repairs
to damage caused by: improper use, abrasion, corrosion, negligence, defect of installation,
non-observance of inspection and maintenance, use of non-genuine spare parts, accidental
causes and from any action carried out by the purchaser not according to the normal instruc-
tions of the manufacturer.
WARNING Before returning any item to C.S.F. Inox S.p.A. to be replaced or repaired under
guarantee, inform the CustomerAssistance Ofce about the problem and follow instructions
of the manufacturer. Any item must be properly packed in order to avoid damage during the
transferring and a technical report explaining the fault occurred, must accompany the
returned item/s.
Any item with a presumed fault should be returned to C.S.F. Inox S.p.A. with shipment costs
at purchaser's charge, unless different agreements are given.
C.S.F. Inox S.p.A. will examine, repair and/or replace the returned piece and then send it back
to the purchaser on ex-works basis. Should the piece be found under warranty, no further
costs will be owed by the purchaser. If, on the contrary, the fault is not found under warranty,
all necessary reparations and replacements will be charged at normal cost to the purchaser.
Commercial parts incorporated in C.S.F. products are guaranteed by their corresponding
manufacturers.
4 GOODS TRANSPORTATION, RECEIVING AND TRANSFERRING
4.1 TRANSPORTATION
Thepackings of allpumpsmanufacturedbyC.S.F.InoxS.p.A.are dened whenplacingthe
order. Unless prior arrangements are given, goods will be packed only for transit conditions
and not for long-term storage; in case it should be necessary to store the pumps outside,
you are requested to cover the pumps appropriately in order to protect the electrical parts
(motor) from rain, dust, humidity etc.
4.2 RECEIVING
WARNING Whenreceivingthegoods, thewholenessofpackingmustbeveried,inorderto
identify possible damage to the content during transportation and to claim them immediately
to the carrier. Should any damage be ascertained, the following procedure must be observed:
- collect the goods with reservation;
- take the necessary pictures showing the damage;
- notify the carrier of the damage undergone, by registered airmail, sending at the same time
the pictures taken to show the damaged pieces.
4.3 TRANSFERRING
Carry the packed pumps as close as possible to the place of installation by means of ap-
propriate lifting devices and unpack them. During this operation take care, as unsteady parts
could fall down.
The material used for packing (wood, paper, cellophane, etc.) should be properly gotten rid
of, according to the corresponding rules in force in the receiver’ s country. After unpacking
the pump, use special lifting belts and move the pump-motor set to the place of installation;
never use the eyebolts on the motor to move the pump, as the eyebolts are for moving the
motor only. In versions complete with shroud, take the shroud off before moving the pump-
motor set, in order to avoid damage.