CSL DualCom GSM Mk1 Manuale utente
Installation Manual
for CS2000
DualCom GSM Mk1 & 2
CSL DualCom Limited
Tel: 01895 474 474
Fax: 01895 474 440
CONTENTS
Description 2
PartNumbers 3
Installation Procedure:
SiteSurvey 4
Installation 5
System Testing 6
Troubleshooting 8
Technical Support & Web Site 9
The Details:
AerialSiting 10
SIMCard 12
DualComMounting 13
Security 13
CS1050ExpanderBoard 14
Fault &Aux Relay Outputs 15
CS2366RadioTest Set 20
AerialConnection 21
TelephoneLineConnection 22
AnaloguePSTNTelephoneLineConnection 23
PABX,ISDN, Home & Business Highway 25
ADSL/‘Broadband’ 28
The‘CallMinder’callansweringservice 30
System Power Supply & Battery 31
NVMProgramming 32
SMSSending 32
SMSRemoteControl 33
Appendix 1 ( LED Indications ) 35
Appendix 2 ( Input Connections & Self Learning ) 39
Appendix 3 ( Specification & Regulations ) 43
Appendix4 (Approvals) 44
Appendix 5 (Glossary of Terms) 45
1PartNo.:AH200002-012 10/7/2008
DualCom GSM Mk1 & Mk2
Installation Manual
Description
DualComGSMisan advanced auto-dialling Digital CommunicationDevicefor
secure alarm reporting. It can transmit alarm signals to an Alarm Receiving
Centreusing the GSM, (Global System for MobileCommunications) data net-
workorthePSTN (Public SwitchedTelephoneNetwork). Dualcom can also be
programmedto send SMS(Short Message Services)to a GSM phone.
WheretheinstallationisspecifiedtotheEN50131andPD6662standardsthen
useof the DualCom GPRSis recommended.
DualComGSMis supplied with aGSM SIM Card that isenabled for ‘Data’ and
‘SMS’operation.
When DualCom GSM is triggered by the alarm system it initiates calls to the
AlarmReceivingCentreoverboth communication pathssimultaneously.Once
ithasreceived an acknowledgement signalfrom one path itclears the calls on
the other paths so that the Alarm Receiving Centre receives only one alarm
notification. Test calls are delivered using both paths to test the system fully.
DualCom GSM monitors both communication paths continuously. A fault on
onepathisreportedto theAlarmReceiving Centre using theother functioning
path.AnyAlarm System bell delayis maintainedunless both paths are infault,
or theAlarmAbort feature is used.
DualComGSMcomescompletewithAlarmAbort feature to enable older alarm
systems to comply with theACPO false alarm policy. Once the system is set,
ifa mis-operation occursand the system is unset within 90 seconds, a restore
on channel 3 or separate code will be sent to theAlarm Receiving Centre. If
programmed, a Tellback will also reset the control panel.
DualComGSMis available as astand-aloneunit with screw-terminal inputs.A
tamperprotected steel box with an integral power supply is also available.
DualCom GSM is housed in anABS plastic case which protects the electron-
ics and meets PSTN safety requirements.
DualCom GSM has 8 alarm inputs. This can be expanded to 16 by adding an
ExpanderBoardwhich also provides 8outputs.
2
Part Numbers
CS2000 DualCom GSM (+ SIM Card, NVM & CS2058 aerial).
CS1050 Expansion to 16 inputs & 8 outputs.
CS2057 ExternalAerialwith5mlead (for internal or external use)
CS2058 BoxAerial with 2.5m lead (for internal use only)
CS2366 GPRS/GSM RadioTest Set
CS1520 Tamper protected Grade2PowerSupply.
CS1530 Tamper protected Grade3PowerSupply.
CS2055 Box of 10 NVM, type CS93C66
CS0300 HeavyDutyLightning/SurgeSuppressor
CS0730 SecurityADSL Filter
CS0054 Programmer&Downloadingsoftware.
Fig 1
SIM Card Socket
GSMAerial
Connector
PSTN Telephone
Connections
Red& Green
SignalStrength
LEDs
DualComGSMMk1
DualComGSMMk2
SIM Card Socket Red&Yellow
Communication LEDs GSMAerial
Connector
PSTN Telephone
Connections
Red& Green
SignalStrength
LEDs
Status LED
3
Red & Yellow
CommunicationLEDs
Fig 2
4
Site Survey
It is strongly recommended that a site survey is conducted prior to in-
stallation of a DualCom GPRS to confirm that adequate GPRS signal
strength is available at the site.
Before visiting the site, call CSL Technical Support. See page 9. Ask for a
GPRSsignalstrengthprediction. Forthis, you will need to havethePostCode
of the site available. This will tell you if there is GPRS radio coverage at the
proposedsite.
DualCom GSM is supplied with a Vodafone UK GPRS SIM Card which
can only be used in UK on the Vodafone UK GSM and GPRS networks.
If there is no GSM radio coverage at the proposed site, the DualCom’s GSM
andGSM radio alarm reportingpaths will not operate.
Useofthe CS2366 GSM/GPRS RadioTest Set isrecommendedto survey the
proposedsitefor GSM/GPRS signal strengthand to locate thepoint of strong-
est signal. SeeAerial Siting on Page 10 for more information. Make a note of
this point and use it when installing the Dualcom aerial.
Red&Green Signal
Strength LEDs Socketfor
Expansion units
Reset Pins
Test Pins
12voltpower
connections
NVM socket
8input terminals Aux relay
terminals
Faultrelay
terminals
PSTNLine
A & B terminals
A1 & B1
terminals
Positive(pull-up)and
0voltsourceforinput
triggering
Status LED
Installation
1. Site the aerial at the point of strongest signal ensuring that it is within the
protected area. This is usually the highest point in the building and well
away from metal roofs and metal walls. See Page 10.
2. Program the NVM for the system specific requirements or obtain a pro-
grammedNVMfrom yourAlarmReceivingCentre. See page32.
3. Ensure that a GSM SIM Card is fitted in the DualCom. See page 12.
4. Totally power down the control panel mains and battery.
5. Fit the NVM into the 8 pin socket located at the front of the DualCom. See
Fig 1 & 2.
6. Whererequired, fit the CS1050Expansion board, See page14.
7. Connect the input triggers to the DualCom. See page 12 andAppendix 2.
8. Connect to the relays “Fault” and “Aux” as required. See page 15.
9. ConnecttheaerialtotheDualComaerialleadusingthethreadedconnector
provided.SeeFig1.
10.ConnectthePSTNlinetotheterminalsprovidedundertheprotectivecover.
Forsecurityinstallations, only ‘serial connection’ isrecommendedfor other
equipment that is using the same line . See Pages 22 to 30.
11.OntheDualCom,connectthe‘12v+’&‘12v-’terminalstotheControlPanel
or Power Supply 12 volt output (often called ‘Aux supply’ or ‘DC power’).
See Fig 2 and page 31.
DO NOT supply power to the DualCom directly from the battery be-
cause this may bypass the current limited charging circuits found in
many modern power supplies.
The ‘Start’ ‘+’ & ‘-’ terminals next to the 8 input terminals are to assist
input triggering only. These terminals are not the supply connector.
12.Note the SIM Card number, NVM ‘chip’ number (and any security access
numbers) on the site records that will be stored at your office.
13.Reconnect the mains supply to the control panel. The DualCom is now
readyfor testing. 5
SystemTesting
Ensure you have informed your Alarm Receiving Centre that you are
ready to test your DualCom.
Note: If the NVM is an incorrect type, is faulty, fitted incorrectly or has been
incorrectly programmed (including being blank or un-programmed), then the
RedandYellow Communication LEDs will flash alternately.
If there is a problem with the SIM Card or the GSM radio module, the Yellow
Communication LED will flash. If there is a problem with the PSTN telephone
line, the Red Communication LED will flash. SeeAppendix 1.
1. PoweruptheDualCom,the unit will initialise. This willtake20seconds with
the GSM LED On, the PSTN LED Off, and the Signal Strength LEDs Off.
When ready, the GSM Status LED will flash on/off slowly and the Signal
Strength LEDs will show the signal strength,
2. To testboth reporting paths to theARC, momentarily short the test pins on
the DualCom see Fig 1 & 2. This will cause DualCom to send a test signal
to theARC on both the PSTN telephone path and GSM radio path.
Oncethetest pins are shortedthetwo communication LEDs willilluminate,
(Red for PSTN and Yellow for GSM). During communication the LEDs will
flash to indicate the progress of the call, seeAppendix 1. When a path has
successfully communicated with theARC, the associated LED will go off.
Bothpathswillsendatestcall.TheAlarmReceivingCentreshouldreceive
two test calls
Ensureafterthe test that bothLEDs are off; this willmean that the testcalls
on both paths are complete.
3. Now trigger all the used inputs on the DualCom. This should be done by
Setting the Control Panel and triggering an alarm condition. If P/A or Fire
circuitsare being monitored these should also be triggered.
Note : When alarm calls are made, both GSM and PSTN paths are
activated, but only one alarm call will be received. This will be from
the path that is the first to send the alarm call to the ARC.
4. Contact your ARC to confirm that all signals have been received. Ensure
that all ‘Restore’ signals are received when the DualCom input terminals
returntotheir quiescent value.
6
System Testing (continued)
5. If the quiescent (non-active) states of the input terminals are incorrect, i.e.
‘positiveapplied/removedisinverted, thentheARCwillreportthat theAlarm/
Restore or Open/Close is the ‘wrong way round’. To correct this, use the
SelfLearningInput feature. SeeAppendix2.
6. If you are using SMS signalling, check that the relevent message(s) has
beenreceivedontheGSMphone(s).
7. If at any time you wish to cancel a call, short the Reset pins. See Fig 1 & 2.
8. If you are using the Alarm Abort feature, set the Alarm Panel, initiate an
alarmcondition and (If the alarm system incorporatesbell delay thiswill be
overridden)then unset the alarm system within 90 seconds.
CheckthatthealarmabortsignalhasbeensenttotheARCand,ifselected,
the alarm system has reset.
9. Remembertonote the SIM Card number, NVM ‘chip’number(andany se-
curityaccess numbers) on thesite records that willbe stored at youroffice.
10.Your DualCom is now fully tested.
7
Troubleshooting
Q. What if there appears to be random triggering of the DualCom ?
Ensure that 0 volts is common across all parts of the alarm system.
Ifthe DualCom receives its power from a Power Supply that is additional
to the alarm system, ensure that the 0 volt connection on the additional
power supply is connected to the 0 volt connection on the alarm system.
Q. What if the Digital Communicator signal is not received by the Alarm
Receiving Centre ?
CheckthattheNVMisfittedandhasbeencorrectlyprogrammed,i.e.PSTN
enabled,correcttelephonenumbers.
Check that the PSTN line is properly connected. Check with a meter that
approximately50 voltsDCis present across thePSTN terminals markedA
and B. Connect a telephone to the PSTN line and make a call to ensure
that it is fully functional. Remove telephone after test.
Ensure that ‘call barring’ to the ARC Receiver telephone number has not
beenset on the PSTNline used byDualCom by using aphone and dialling
totheARCreceiver(s).Removetelephoneaftertest.
Disconnect any other equipment that is using the same PSTN line to en-
sure that it is not inhibiting the DualCom.
Checkthat when the DualCom is triggered, the voltageacrosstheAand B
terminalsdrops to between6 and 12volts DC.
See Appendix 1 for Line Monitoring indications. These will help diagnose
lineproblems.
Q. The Fault Relay does not operate so that EN Standards can be met ?
Wherethe installation is specified to the EN 50131 and PD6662 standards
thenuse of the DualCom GPRS is recommended.
8
Troubleshooting (continued)
Q. What if the GSM signal has not been received by the Alarm
Receiving Centre ?
Check that the NVM is fitted has been correctly programmed.
Check that the SIM Card is fitted has been correctly programmed
i.e it is enabled for ‘Data’.
Check, using the Signal Strength LEDs (Red & Green) that the radio
signal is sufficient and the GSM path status = OK.
Check with a meter that the voltage supply to the Dualcom is 13.6v or
more and does not dip when the DualCom is signalling.
SeeAppendix1 for GSM fault indications.These will help diagnose
radiopathproblems.
Technical Support & Web Site
IfyouhaveinstalledtheDualCominaccordancewiththeseinstructions,checked
all the above points but are still experiencing problems you can contact your
DualComsupplier.
In UK, DualCom installation, programming, operation or other questions may
beaddressedto:
TheCSLTechnical SupportDesk:
Tel: 01895474444
Email: [email protected]
Hours: 08.00to 18.00 weekdays
TheCSLweb site: www.csldual.com containsthe latest copies ofall manuals
for all CSL products. Please ensure that you are working from the latest ver-
sion. You can also download associated information and software samplers.
Sales, shipping and contact information is here too.
For Vodafone GSM/GPRS radio signal strength predictions in UK using the
postcode of the proposed installation site, use the CSL web site link:
http://www.csldual.com/coverage Select Map Type = Mobile Data Map, and
MobileDataCoverage = StandardServices.
9
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