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Troubleshooting
If you have problems connecting the headset to your phone, do as follows:
zCheck that the headset is charged, turned on and within 10 meters of the phone.
zCheck that Bluetooth is switched on your phone.
zCheck that the headset is listed as a headset device in your phone and also
connected. You may need to re-connect to the headset
zTry removing the headset from the phone, then pair and connect again.
zIf the headset stops functioning, even though it is fully charged: Reset the
headset by switching it off, wait for 15 seconds and then turn it on again. You
might try to reset the phone as well.
Some features are not possible to use with a certain phone:
zCheck the users manual of your phone for missing settings or functions that
needs to be activated.
zDifferent mobile phone manufacturers may implement Bluetooth functions in
different ways. The unit should work with all phones that support the Headset
and Hands-free Bluetooth profiles, but functionality may vary depending on the
telephone model you use. You might also want to check for the latest firmware
for your phone.
Maintenance
Your headset is a technically advanced device containing circuit boards and fine
mechanics, made from top grade component. To increase reliability and life span,
always treat your headset with care.
Help and tips
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zDo not expose the headset to moist, liquids, rain or dust.
zStore the product at a dry and dust-free location.
zFor cleaning, use a dry cloth.
zDo not store a fully charged headset in the charging stand for longer periods of
time.
zEar cushions are available as spare parts.
We will repair or replace, at our opinion, this product if found defective due to
materials or workmanship within the warranty period beginning from the original
date of purchase. This product is warranted by authorized representative for the
period specified.
The Original dated purchase receipt must be presented to the authorized service
center when service is rendered. On all carry-in models, transportation to and from
the service station is the responsibility of the purchaser.
This warranty does not cover damages due to accident, fire, flood, earthquake
and/or other acts of God; misuse, incorrect line voltage, improper installation,
improper or unauthorized repairs, commercial use or damages occurred in shipping.
Exterior and interior finish, lamps, glass, plastics parts and temperature probes are
not covered under this warranty. Customer adjustment according to the owner’s
manual are not covered under this warranty. This warranty is automatically void if
the serial number is missing or altered.
Warranty and service