DataDirect Networks EF2915 Series Manuale utente

EF2915 Series User Guide

P/N 801-000013 REV 53

EF2915 Series

User Guide

This publication, the EF2915 Series printed circuit boards, and related documentation are protected by Federal copyright law, with

transcribed or transmitted, in any form or by any means manual, electric, electronic, electromagnetic, mechanical, optical or other-

wise, in whole or in part without prior explicit written consent from iQstor Networks, Inc.

Included software, including all files and data, and the magnetic media on which it is contained (the “Licensed Software”), is

licensed to you, the end user, for your own internal use. You do not obtain title to the licensed software. You may not sublicense,

rent, lease, convey, modify, translate, convert to another programming language, decompile, or disassemble the licensed software

for any purpose.

You may a) only use the software on a single machine; b) copy only the software into any machine-readable or printed form for

backup in support of your use of the program on the single machine; and c) transfer the programs and license to use by another

party if the other party agrees to accept the terms and conditions of the licensing agreement. If you transfer the programs, you must

at the same time either transfer all copies whether in printed or machine-readable form to the same party or destroy any copies not

transferred.

Limitation of Liability

Information presented by DataDirect Networks, Inc. in this manual is believed to be accurate and reliable. However, DataDirect

Networks, Inc. assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of DataDirect

Networks, Inc.

Product specifications and prices are subject to change without notice.

Trademark References

DataDirect Networks and the DataDirect Networks logo are registered trademarks of DataDirect Networks, Inc. The EF2915

Series are trademarks of DataDirect Networks, Inc.

Sun Microsystems and Sun Workstation are registered trademarks of Sun Microsystems, Inc. Solaris, OpenWindows, and SPARC-

station are trademarks of Sun Microsystems, Inc.

All SPARC trademarks, including the SCD Compliant Logo, are trademarks or registered trademarks of SPARC International, Inc.

UNIX is a registered trademark of AT&T.

Registered Rights Legend

Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in

Technical Data and Computer Software clause at DFARS 52.227 7013 (Oct. 1988) and FAR 52.227 19(c) (Jun. 1987).

ii EF2915 Series User Guide

EF2915 Series User Guide iii

Contents

Chapter 1 About this Guide 1

Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Organization of This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Typographical Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

DataDirect Networks Welcomes Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2 The EF2915 Series Storage System 5

What Is the DataDirect Networks SAN Solution? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Java-Based Graphical User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

SAN Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Elements of a SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Example – Fibre Channel SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Fibre Channel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Who is Fibre Channel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

How Does it Work?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Fibre Channel Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Types of Fibre Channel Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Fibre Channel Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Introduction to RAID Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

RAID Level 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

RAID Level 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

RAID Level 1+0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

RAID Level 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

RAID Level 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RAID Level 50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

RAID Level 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Key Terms Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

EF2915 Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 3 Setting Up the EF2915 Series System 25

Selecting an Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

iv EF2915 Series User Guide

Contents

Air Flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unpacking the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installing the EF2915 in a Cabinet using the RK12 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Assembling the RK12 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

In a Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting to EXP2915 Expansion Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting the Fibre Channel Loop Rate on the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Configuring the Fibre Channel Interface of a EXP2915. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Serial Port Connection and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

IP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Fibre Channel Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Enclosure Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using the System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring a Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

MPC Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

MPC Software Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Minimum MPC Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

DataDirect Networks SAN Manager Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 43

DataDirect Networks SAN Manager Software Setup Verification. . . . . . . . . . . . . . . . . . . . 43

DataDirect Networks SAN Storage Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

DataDirect Networks SAN Manager Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

LCD Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

EF2915 LCD Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Rear Panel – EF2915. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

SP2xx Storage Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Probing the EF2915. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

From a Solaris Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

From a Windows Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 4 Database Application Agent for Oracle, SQL and Exchange51

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Oracle on a Windows Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Oracle on a Solaris Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Exchange on a Windows Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Working Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Doing Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

EF2915 Series User Guide v

Doing Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

SQL Server on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Working Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Doing Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Do Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 5 Troubleshooting 59

Problem Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

EF2915 cannot be turned on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

EF2915 does not respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

No raid; prompt from the EF2915. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Host cannot probe the EF2915 by format command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

DataDirect Networks SAN Manager cannot detect the EF2915 on the Fibre Channel. . . . . 61

SFP connectivity problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

SP2xx Storage Processor modules: No Interlink communication. . . . . . . . . . . . . . . . . . . . . 62

Ethernet connection cannot be established . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

RAID Configuration Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Chapter 6 Servicing the EF2915 Series System 65

Identifying Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Inserting SFPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing a Faulty Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Drive Slots and Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Insertion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Removing and Replacing Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Removing and Replacing Processor Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Processor Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Removing and Replacing Fan Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Removing and Replacing the EMIO Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing and Replacing Battery Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 7 Glossary 83

Index 87

vi EF2915 Series User Guide

EF2915 Series User Guide 1

Chapter

About this Guide

This chapter contains information on the contents and organization of this user guide

including the intended audience, use of note, caution, and warning symbols, and

typographical conventions.

2 EF2915 Series User Guide

Chapter 1: About this Guide

Intended Audience

This User Guide is intended for the system administrator with experience in installing

network storage or other hardware devices and configuring the system environment.This

User Guide explains how to install, connect, configure, and troubleshoot your EF2915

Series storage system.

Organization of This Guide

This User Guide contains the following chapters.

Table 1-1. Organization of This User Guide

Chapter Description

Chapter 1, “About this Guide.” Contains information on the contents, organization, and

intended audience of this guide as well as information

on the typographical conventions used in this guide.

Chapter 2, “The EF2915 Series Storage System.” Contains an introduction to DataDirect Networks

Networks SAN solutions as well as an introduction to

SAN and Fiber Channel technology, and RAID

technology. This chapter also contains a list of key

terms and specifications.

Chapter 3, “Setting Up the EF2915 Series System.” Contains information on installing and connecting the

system, starting it up, the front and rear panels, LED

indicators, serial port configuration, and probing and

testing the EF2915.

Chapter 4, “Database Application Agent for Oracle,

SQL and Exchange.”

Describes how to install and start up the Database

Application Agent for Oracle.

Chapter 5, “Troubleshooting.” Contains troubleshooting information on potential

problems encountered when powering up and using the

system.

Chapter 6, “Servicing the EF2915 Series System.” Contains information on servicing your system

including removal and replacement of disk drives,

power supplies, SP288 or SP228 storage processors,

and fan modules.

Chapter 7, “Glossary.” Contains a list of terms including terms related to SAN

and Fiber Channel technology.

“Index” Contains an index listing.

Chapter 1: About this Guide

Notes, Cautions, and Warnings

EF2915 Series User Guide 3

Notes, Cautions, and Warnings

This User Guide identifies important user information as Note, Caution, or Warning.

Note: It provides information on the current topic that is especially important to correct

operation.

!Caution: Explains situations where damage to the equipment could result if a procedure

is not followed correctly.

Warning: Indicates that hazardous voltages or potential system damage could occur if a

procedure is not followed correctly.

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