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Installing your SIM card and activating your mobile

broadband Service

Dell Wireless 5820E Intel XMM 7360

Global LTE-Advanced Install Guide

WARNING: The module’s RF function

is locked by default. Contact

Dell support or a Dell authorized

technician to enable the module.

WARNING: Before performing any of

the steps in this document, read and

follow the safety information that

shipped with your computer.

CAUTION: Do not install or remove

the Dell Mobile Broadband card or

Subscriber Identity Module (SIM)

card when your computer is

powered on.

NOTE: To access the Internet, you need

a Subscriber Identity Module SIM card

and an account with a mobile broadband

service provider.

2019 - 01

© 2019 Dell Inc. or its subsidiaries.

1. Install the SIM Card

CAUTION: To avoid damage to

the SIM card from electrostatic

discharge, do not touch the SIM card

connectors during installation or

removal.

To install the SIM card:

NOTE: The SIM card slot location varies

by computer model. See your computer’s

documentation for location and access

instructions.

Insert the SIM card into the slot.

To connect to the network, go to View

Available Networks and select cellular to

turn on the cellular radio.

2. Connect to the Windows 10

network

NOTE: To activate your mobile

broadband service, contact the service

provider with the following information:

a. Select the Network icon from the

taskbar and then select cellular. The

cellular page displays.

b. Select Cellular from Network &

Internet settings to expand the

options.

c. Select Advanced Options and the

options are displayed.

d. Make a note of the International

Mobile Equipment Identity (IMEI)

and the Integrated Circuit Card

Identifier (ICCID).

3. Install the Drivers

a. Go to Dell.com/support.

b. Enter the computer Service Tag or

select your computer from Select a

product.

c. Click Get drivers and select View

All Drivers to go to the Drivers and

Downloads page.

d. Select your operating system from the

drop-down menu.

e. Select the driver for your mobile

broadband card from the

Modem/Communications group.

f. Download the driver.

g. Run the installer, and follow the

installation instructions.

Regulatory Notices

For regulatory information and safety best

practices, see the Regulatory Compliance

homepage on Dell.com at the following

location:

Dell.com/regulatory_compliance.