Dell Remote Access Controller 4 Firmware Version... Manuale utente

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Dell™ Remote Access Controller 4

Firmware Version 1.30

User’s Guide

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or

moderate injury.

____________________

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modification, are permitted only as authorized by the OpenLDAP Public License. A copy of this license is available in the file LICENSE in

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of the OpenLDAP Foundation. Individual files and/or contributed packages may be copyrighted by other parties and subject to additional

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at http://www.umich.edu/~dirsvcs/ldap/. This work also contains materials derived from public sources. Additional information about

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of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written

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derived from this software without specific prior written permission. This software is provided "as is'' without express or implied warranty.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

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Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

May 2005 Rev. A00

Contents 3

Contents

1 DRAC 4 Overview

What’s New in DRAC 4 in this Release?. . . . . . . . . . . . . . . . . . . . . 21

DRAC 4 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

DRAC 4 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported Remote Access Connections . . . . . . . . . . . . . . . . . . . . 24

DRAC 4 Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Supported Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Supported Web Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Other Documents You May Need . . . . . . . . . . . . . . . . . . . . . . . . 27

2 Installing and Setting Up the DRAC 4

What You Need to Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing the DRAC 4 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . 29

Software Installation and Configuration Overview . . . . . . . . . . . . . . . 29

Installing the Software on the Managed System . . . . . . . . . . . . . . . . 30

Configuring the Managed System to Capture the Last Crash Screen . . . 31

Disabling the Windows Automatic Reboot Option . . . . . . . . . . . . . 31

Installing the Software on the Management Station . . . . . . . . . . . . . . 32

Installing the racadm CLI on a Red Hat Enterprise Linux

Management Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Uninstalling the racadm CLI on a Red Hat Enterprise Linux

Management Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4Contents

Configuring a Supported Web Browser . . . . . . . . . . . . . . . . . . . . . 32

Configuring Internet Explorer to Connect to the

Web-Based Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Viewing Localized Versions of the Web-Based Interface . . . . . . . . . 33

Installing the Sun Java Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the Sun Java Plug-In to Use Console Redirection . . . . . . . . 33

Installing the Sun Java Plug-In to Use Mozilla . . . . . . . . . . . . . . . 33

Configuring DRAC 4 Properties . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring the DRAC 4 Network Settings . . . . . . . . . . . . . . . . . . . 35

Configuring the DRAC 4 Network Settings Using the Option ROM. . . . . 35

Adding and Configuring DRAC 4 Users . . . . . . . . . . . . . . . . . . . . . 38

Adding and Configuring SNMP Alerts. . . . . . . . . . . . . . . . . . . . . . 38

Updating the DRAC 4 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clearing the Web Browser Cache With Internet Explorer . . . . . . . . . 39

Clearing the Web Browser Cache With Mozilla . . . . . . . . . . . . . . 39

Accessing the DRAC 4 Through a Network . . . . . . . . . . . . . . . . . . . 40

DRAC 4 Software Basics for Red Hat Enterprise Linux . . . . . . . . . . . . . 41

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Removing the DRAC 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Removing DRAC 4-Related Applications and Drivers . . . . . . . . . . . 42

3 Configuring the DRAC 4 to Use a Serial or Telnet Text Console

Serial and Telnet Console Features . . . . . . . . . . . . . . . . . . . . . . . 43

Enabling and Configuring the Managed System to Use a

Serial or Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Configuring the System Setup Program on the Managed System . . . . . 44

Configuring Red Hat Enterprise Linux for

Serial Redirection During Boot . . . . . . . . . . . . . . . . . . . . . . . 45

Enabling Login to the Console After Boot . . . . . . . . . . . . . . . . . 46

Enabling the Serial/Telnet Console on the DRAC 4 . . . . . . . . . . . . . 48

Using the racadm Command to Configure the Settings for the

Serial and Telnet Console. . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using the Secure Shell (SSH) . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contents 5

Connecting to the Managed System Through the

Local Serial Port or Telnet Management Station (Client System) . . . . . . . 51

Connecting the DB-9 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring the Management Station Terminal Emulation Software. . . . . . 53

Configuring Red Hat Enterprise Linux Minicom for

Serial Console Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring HyperTerminal for Serial Console Redirection . . . . . . . . 54

Configuring Red Hat Enterprise Linux XTerm for

Telnet Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . 55

Enabling Microsoft Telnet for Telnet Console Redirection . . . . . . . . . 56

Using a Serial or Telnet Console . . . . . . . . . . . . . . . . . . . . . . . . 56

4 Managing and Recovering a Remote System

Accessing the Web-Based Interface . . . . . . . . . . . . . . . . . . . . . . 57

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Adding and Configuring DRAC 4 Users and Alerts . . . . . . . . . . . . . . . 58

Adding and Configuring DRAC 4 Users . . . . . . . . . . . . . . . . . . . 58

Configuring the DRAC 4 NIC . . . . . . . . . . . . . . . . . . . . . . . . 61

Adding and Configuring SNMP Alerts . . . . . . . . . . . . . . . . . . . 63

Managing a Remote System . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Updating the DRAC 4 Firmware. . . . . . . . . . . . . . . . . . . . . . . 66

Ensuring DRAC 4 Network Security . . . . . . . . . . . . . . . . . . . . 66

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . 70

Recovering and Troubleshooting the Managed System. . . . . . . . . . . . . 72

First Steps to Troubleshoot a Remote System . . . . . . . . . . . . . . . 73

Managing Power on a Remote System . . . . . . . . . . . . . . . . . . . 73

Using the SEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the DRAC 4 Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Viewing the Last System Crash Screen. . . . . . . . . . . . . . . . . . . 76

Using the Diagnostic Console . . . . . . . . . . . . . . . . . . . . . . . 76

Troubleshooting Network Problems . . . . . . . . . . . . . . . . . . . . 78

Troubleshooting Alerting Problems. . . . . . . . . . . . . . . . . . . . . 79

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

6Contents

5 Using the DRAC 4 With Microsoft®Active Directory

Active Directory Schema Extensions . . . . . . . . . . . . . . . . . . . . . . 85

Overview of the RAC Schema Extensions . . . . . . . . . . . . . . . . . . . . 86

Active Directory Object Overview. . . . . . . . . . . . . . . . . . . . . . . . 86

Configuring Active Directory to Access Your DRAC 4 . . . . . . . . . . . . . 90

Extending the Active Directory Schema. . . . . . . . . . . . . . . . . . . . . 90

Using the Dell Schema Extender . . . . . . . . . . . . . . . . . . . . . . 90

Installing the Dell Extension to the Active Directory Users and

Computers Snap-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Opening the Active Directory Users and Computers Snap-In . . . . . . . 95

Adding DRAC 4 Users and Privileges to Active Directory . . . . . . . . . . . 95

Creating a RAC Device Object . . . . . . . . . . . . . . . . . . . . . . . 95

Creating a Privilege Object . . . . . . . . . . . . . . . . . . . . . . . . . 95

Creating an Association Object. . . . . . . . . . . . . . . . . . . . . . . 96

Adding Objects to an Association Object . . . . . . . . . . . . . . . . . 96

Enabling SSL on a Domain Controller . . . . . . . . . . . . . . . . . . . . . . 97

Exporting the Domain Controller Root CA Certificate . . . . . . . . . . . 98

Importing the DRAC 4 Firmware SSL Certificate to

All Domain Controllers Trusted Certificate Lists . . . . . . . . . . . . . . 98

Configuring the DRAC 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Configuring the DRAC 4 Active Directory Settings

Using the racadm CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using Active Directory to Log In To the DRAC 4 . . . . . . . . . . . . . . . . 100

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 101

6 Using Console Redirection

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Contents 7

7 Configuring and Using Virtual Media

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Operating System Requirements on the Managed System . . . . . . . . . . 112

Installing the Virtual Media Plug-In . . . . . . . . . . . . . . . . . . . . . . 113

Using the Virtual Media Feature. . . . . . . . . . . . . . . . . . . . . . . . 113

Booting From the Virtual Media. . . . . . . . . . . . . . . . . . . . . . 114

Installing Operating Systems Using Virtual Media . . . . . . . . . . . . 114

Using Virtual Media When the Server’s Operating System

Is Running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Enabling and Disabling the Virtual Media Feature . . . . . . . . . . . . . . 115

Configuring the Virtual Floppy Feature For Your Operating System. . . . . . 116

Configuring the Virtual Floppy Feature as a Super Floppy . . . . . . . . 116

Configuring the Virtual Floppy as a Hard Drive . . . . . . . . . . . . . . 116

racvmcli . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Execution Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Interfaces and APIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

VM-CLI Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 122

8 Using the serial and racadm Commands

Using a Serial or Telnet Console . . . . . . . . . . . . . . . . . . . . . . . 127

Logging into the DRAC 4 . . . . . . . . . . . . . . . . . . . . . . . . . 127

Starting a Text Console . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Viewing a List of Serial/Telnet Commands . . . . . . . . . . . . . . . . 128

Using the racadm CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

racadm Command Description . . . . . . . . . . . . . . . . . . . . . . 129

racadm Synopsis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

racadm Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

racadm Subcommand Descriptions . . . . . . . . . . . . . . . . . . . 132

racadm Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 133

8Contents

Configuring Multiple DRAC 4s . . . . . . . . . . . . . . . . . . . . . . . . . 133

Configuration File Overview . . . . . . . . . . . . . . . . . . . . . . . 133

Creating a DRAC 4 Configuration File. . . . . . . . . . . . . . . . . . . 134

Configuration File Example . . . . . . . . . . . . . . . . . . . . . . . . 136

Using the racadm Utility to Configure the DRAC 4 . . . . . . . . . . . . . . 137

Before Adding a DRAC 4 User . . . . . . . . . . . . . . . . . . . . . . 138

Adding a DRAC 4 User Without Alert Capabilities . . . . . . . . . . . . 138

Adding a DRAC 4 User With Alerting Capabilities . . . . . . . . . . . . 139

Adding a DRAC 4 User With Permissions . . . . . . . . . . . . . . . . 140

Configuring DRAC 4 Network Properties . . . . . . . . . . . . . . . . . 141

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 142

9 Operating System Deployment Using the

DRAC 4 Virtual Media CLI Feature

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

vmdeploy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Creating Bootable Deployment Image Files. . . . . . . . . . . . . . . . . . 146

Linux Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

10 Troubleshooting

Troubleshooting the DRAC 4 . . . . . . . . . . . . . . . . . . . . . . . . . . 147

help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

arp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

clearasrscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Contents 9

config/getconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

config Subcommand Description. . . . . . . . . . . . . . . . . . . . . 151

getconfig Subcommand Description . . . . . . . . . . . . . . . . . . . 152

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

coredump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Output Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

coredumpdelete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

fwupdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 158

getssninfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

getsysinfo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

getractime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

10 Contents

ifconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

netstat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

setniccfg/getniccfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Description for setniccfg . . . . . . . . . . . . . . . . . . . . . . . . . 165

Description for getniccfg . . . . . . . . . . . . . . . . . . . . . . . . . 165

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

getsvctag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

racdump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

racreset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

racresetcfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

serveraction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

getraclog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Synopsis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

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