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Dell™ Latitude™ D830

User’s Guide

Model PP04X

Notes, Notices, and

Cautions

NOT :

A NOT

indicates important information that helps you make better use of your

computer

.

NOTIC :

A NOTIC

indicates either potential damage to hardware or loss of data and tells you how to avoid

the

problem.

CAUTION:

A CAUTION

indicates

a

potential for property damage, personal

injury

,

or

death.

Abbreviations and

Acronyms

For a complete list of abbreviations and acronyms, see

"Glossary"

on page 149.

If you purchased a

Dell

n

Series

computer, any references in this document to Microsoft

®

W

i

n

d

ows

®

operating systems are not applicable.

Information in this document is subject to change without notice.

© 2007–2008 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Latitude, ExpressCharge, TravelLite, Strike Zone, Wi-Fi Catcher, and Dell Open anage

are trademarks of Dell Inc.; Intel, Core, and Celeron are registered trademarks of Intel Corporation; icrosoft, Outlook, Windows Vista, and

Windows are either registered trademarks or trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth

SIG, Inc. and is used by Dell under license; E C is a registered trademark of EMC Corporation; E&ERGY STAR is a registered trademark of

the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY

STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP04X

September 2009

P/N UY691

Rev.

A04

Contents

1

F

inding

Information

2

About Your

Computer

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Left Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19

Right Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Bottom

V

i

ew

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25

Transferring Information to

a

New Computer

. . . . . . . . . . . . . . . . . .

26

Running the Files and Settings Transfer

Wizard

With the Operating System CD

. . . . . . . . . . . . . . . . . . . . . . .

26

Running the Files and Settings Transfer

Wizard

Without the Operating System CD

. . . . . . . . . . . . . . . . . . . . .

27

Windows Vista®

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28

3

Using

a Battery

Battery Performance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

29

Checking the Battery

Charge

. . . . . . . . . . . . . . . . . . . . . . . . . .

30

Dell™ QuickSet Battery

Meter

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30

Microsoft

®

Windows

®

Power

Meter

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30

Charge Gauge

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30

Low-Battery Warning

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31

Conserving Battery

Power

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31

Power Management Modes

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31

Standby

Mode

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31

Hibernate Mode

. . . . .

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32

Configuring Power Management

Settings

. . . . . . . . . . . . . . . . . . .

33

Charging the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Contents

3

Replacing the

Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Storing

a

Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

4

Using the

Keyboard

Numeric Keypad

. . . .

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35

Key Combinations

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35

System Functions

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35

Battery

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36

Display Functions

. . . . . . . . . . . . . . .

.

.

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36

Power Management

. . . . . . . . . . . . .

.

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36

Microsoft

®

Windows

®

Logo Key Functions

.

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.

36

Touch

Pad

. . . . . . . . . . . . . . . . . . . . .

.

.

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.

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37

Customizing the Touch Pad and Track

Stick

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38

Changing the Track Stick Cap

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38

5

Using

Multimedia

Playing CDs or

DVDs

. . . . .

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41

Adjusting the Volume

. . . .

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42

Volume Control

Window

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42

Volume Control

Buttons

.

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42

Adjusting the

Picture

. . . .

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42

6

Using the

Display

Adjusting Brightness

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Switching the Video Image

From Your Computer Display to

a

Projector

. . . .

43

Making Images and Text Look Bigger or Sharper on the

Screen:

Setting Display Resolution and Refresh Rate

. . . . . . . . . . . . . . . . . .

43

Microsoft

®

Windows

®

XP

. . . . . . . . . . . . . . . . . . . . . . . . .

44

Windows Vista®

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44

Using an xternal Monitor Simultaneously as an

xtension

of Your Computer

Display

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

4

Contents

Microsoft

®

Windows

®

XP

. . . . . . . . . . . . . . . . . .

.

.

.

.

.

.

.

45

Windows Vista®

. . . . . . . . . . . . . . . . . . . . . . .

.

.

.

.

.

.

.

45

Using an xternal Monitor as Your Primary Display:

Swapping

Primary

and

Secondary

Displa

y

s

.

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46

Microsoft

®

Windows

®

XP

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46

Windows Vista®

. . . . . .

.

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46

Using the Ambient Light Sensor

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46

7

Setting Up and Using

Networks

Connecting

a

Network or Broadband Modem Cable

.

.

.

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.

.

.

.

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.

.

.

.

.

49

Setting Up

a

Network

in

Microsoft Windows

XP

. . .

.

.

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.

.

.

.

.

.

.

.

.

49

Setting Up

a

Network

in

Microsoft Windows

V

i

sta®

.

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.

50

Wireless Local Area Network (WLAN)

. . . . . . . .

.

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.

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.

.

50

What You Need to stablish

a

WLAN Connection

.

.

.

.

.

.

.

.

.

.

.

.

.

50

Checking Your Wireless Network

Card

. . . . . .

.

.

.

.

.

.

.

.

.

.

.

.

.

50

Setting Up

a

New WLAN Using

a

Wireless Router and

a

Broadband Modem

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Connecting to

a

WLAN

. . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Monitoring the Status of Wireless Network

Connections

Through Dell™ QuickSet

. . . . . . . . . . . . . . . . . . . . . . . . . .

53

Mobile Broadband or Wireless Wide Area Network (WW

AN)

. . . . . . . . .

54

What You Need to stablish

a

Mobile

Broadband

Network Connection

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

Checking Your Mobile Broadband

Card

. . . . . . . . . . . . . . . . . .

54

Connecting to

a

Mobile Broadband

Network

. . . . . . . . . . . . . . .

55

nabling/Disabling the Dell Mobile Broadband Network Card

. . . . . . .

55

Managing Your Network Settings Through

the

Dell QuickSet Location Profiler

. . . . . . . . . . . . . . . . . . . . . . .

56

Dell™ Wi-Fi Catcher™ Network Locator

. . . . . . . . . . . . . . . . . . . .

56

Internet Connection

Firewall

. . . . . . . . . . . . . . . . . . . . . . . . . .

56

8

Using

C

a

r

d

s

Card Types

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Contents

5

Card

Blanks

. . . . . . . . . . . . .

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59

xtended Cards

. . . . . . . . . . . .

.

.

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.

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.

.

.

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.

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59

Installing

a

PC Card or

xpressCard

.

.

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.

.

.

.

.

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.

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.

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.

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59

PC Card

. . . . . . . . . . . . .

.

.

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.

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60

xpressCard

. . . . . . . . . . .

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.

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.

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.

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.

.

.

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.

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60

Removing

a

Card or Blank

. . . . . .

.

.

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.

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.

61

9

Securing Your

Computer

Security Cable

Lock

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63

Smart Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63

About Smart Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63

Installing

a

Smart Card

. . . . . . . . . . . . . . . . . . . . . . . . . . .

64

Passwords

. . . . . . . . . . . . . . . .

.

.

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.

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.

64

Using

a

Primary/System Password

.

.

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.

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.

.

.

.

.

.

.

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.

.

.

.

65

Using an Administrator Password

.

.

.

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.

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.

.

.

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.

.

.

.

.

.

.

.

.

65

Using

a

Hard Drive

Password

. . .

.

.

.

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.

.

.

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.

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.

.

66

Trusted Platform Module (TPM)

.

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.

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. .

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.

67

nabling the TPM

Feature

.

.

.

.

.

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. .

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.

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.

.

.

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.

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.

.

67

Security Management

Software

.

.

.

.

.

.

.

.

.

.

.

. .

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.

.

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.

.

.

.

.

.

.

.

68

Computer Tracking

Software

. .

.

.

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.

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.

.

.

.

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. .

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.

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.

.

.

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.

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.

.

68

If

Your Computer Is Lost or

Stolen

.

.

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. .

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.

.

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68

10

T

r

oubleshooting

Diagnostic Lights

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71

Diagnostic Light Codes During

POST

. . . . . . . . . . . . . . . . . . . .

71

Dell Technical Update

Service

. . . . . . . . . . . . . . . . . . . . . . . . .

73

Dell Diagnostics

. . . . . . . . . . . . .

.

.

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.

.

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. . .

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.

73

When to Use the Dell Diagnostics

.

.

.

.

.

.

.

. . .

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.

.

.

.

.

.

.

.

.

.

73

Starting the Dell Diagnostics From Your Hard

Drive

. . . . . . . . . . . .

73

Starting the Dell Diagnostics From the Drivers and Utilities CD

.

.

.

. . .

74

Dell Diagnostics Main

Menu

. . . . . . . . . . . . . . . . . . .

.

.

. . .

74

6

Contents

Dell Support

Utility

. . . . . . . . . . . .

.

.

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.

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.

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.

76

Accessing the Dell Support

Utility

.

.

.

.

.

.

.

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.

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.

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.

.

.

.

.

.

.

76

Clicking the Dell Support

Icon

. . .

.

.

.

.

.

.

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.

.

.

.

.

.

76

Double-Clicking the Dell Support

Icon

. . . . . . . . . . . . . . . . . . .

77

Drive

Problems

. . . . . . . . . .

.

.

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.

77

CD and DVD

drive problems

.

.

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.

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.

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.

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.

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.

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.

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.

78

Hard drive

problems

. . . .

.

.

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.

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.

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.

.

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.

.

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.

.

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.

.

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.

78

-Mail, Modem, and Internet Problems

. . . . . . . . . . . . . . . . . . . . .

79

rror

Messages

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80

I 1394

Device

Problems

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83

Keyboard

Problems

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83

xternal keyboard problems

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84

Unexpected characters

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84

Lockups and Software Problems

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84

The computer does not start

up

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85

The computer stops responding

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85

A program stops responding or crashes repeatedly

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85

A program is designed for an earlier Microsoft®

Windows®

operating system

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85

A solid blue screen appears

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85

Other software problems

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85

Memory Problems

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86

Network Problems

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86

General

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86

PC

Card or xpressCard Problems

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87

Power Problems

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87

nsuring Sufficient Power for Your Computer

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88

Docking Power

Considerations

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88

Printer Problems

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89

Scanner Problems

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89

Sound and Speaker Problems

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90

No sound from integrated speakers

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90

No sound from external

speakers

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90

No sound from headphones

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90

Contents

7

Touch Pad or Mouse

Problems

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90

Video and Display

Problems

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91

If

the display is blank

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91

If

the display is difficult to read

. . . . . . . . . . . . . . . . . . . . . . .

92

If

only part of the display is readable

. . . . . . . . . . . . . . . . . . . .

92

11

System Setup

Program

Overview

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93

Viewing the System Setup Screens

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93

System Setup Screens

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94

Commonly Used

Settings

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94

Changing the Boot Sequence

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94

Changing COM

Ports

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95

12 Traveling With Your

Computer

Identifying Your Computer

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97

Packing the Computer

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97

Travel Tips

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98

Traveling by

Air

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98

13 Reinstalling

Software

Drivers

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99

What Is

a

Driver?

.

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99

Identifying

Drivers

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99

Reinstalling Drivers and

Utilities

. . . . . . . . . . . . . . . . . . . . .

100

Using the Hardware Troubleshooter Tool

in

Microsoft Windows XP

and Windows

V

i

sta

Operating Systems

. . . . .

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102

Restoring Your Operating System

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102

Using Microsoft Windows System Restore

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103

Using the Operating System CD

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104

8

Contents

14 Adding and Replacing

Parts

Before You Begin

. . . . . . . . .

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107

Recommended Tools

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107

Turning Off Your Computer

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107

Before Working Inside Your Computer

. . . . . . . . . . . . . . . . . .

107

Hard

Drive

. . . . . . . . . . . . . .

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108

Returning

a

Hard Drive to

Dell

.

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110

Media

Bay

. . . . . . . . . . . . . .

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110

Removing the Device Security

Screw

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110

Removing and Installing Media Bay Devices

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111

Hinge

Cover

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112

Keyboard

. .

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113

Memory

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115

Subscriber Identity Module (SIM) Card

. . . . . . . . . . . . . . . . . . . .

119

Wireless

Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

119

Wireless Local Area Network (WLAN)

Cards

. . . . . . . . . . . . . .

120

Mobile Broadband or Wireless Wide Area Network (WWAN) Cards

. .

122

FCM (Flash Cache

Module)

. . . . . . . . . . . . . . . . . . . . . . . . . .

123

®

Internal Card

With Bluetooth

Wireless Technology

. . . . . . . . . . . . .

125

Coin-Cell Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

126

15 Dell™

QuickSet

16

Specifications

17 Getting

Help

Obtaining

Assistance

. . . . . . . . . . . . . .

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139

Technical Support and Customer

Service

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139

DellConnect

. . . .

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140

Online Services

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140

AutoTech Service

.

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.

141

Contents

9

Automated Order-Status

Service

.

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141

Problems With Your Order

. . . . . . .

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141

Product Information

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141

Returning Items for Warranty Repair or

Credit

. . . . . . . . . . . . . . . .

141

Before You

Call

. . . . . .

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142

Contacting Dell

. . . . . .

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.

143

18

Appendix

Cleaning Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

145

Computer, Keyboard, and

Display

. . . . . . . . . . . . . . . . . . . .

145

Touch

Pad

. .

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145

Mo

use

. . . .

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146

Floppy

Dri

ve

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146

CDs and

DVDs

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146

Macrovision Product Notice

. . . . . . . . . . . . . . . . . . . . . . . . . .

147

FCC

Notice

(U.S. Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

147

FCC Class

B

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147

Glossary

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

149

10

Contents