DETEWE OpenPhone 21 Manuale utente

OpenPhone 21

User Guide

Thank you for choosing this

DeTeWe product. Our products

meet the highest quality demands

and are outstandingly designed.

The following operating instructions

will guide you through the opera-

tion of your OpenPhone 21, and

answer all the important questions

you may have.

Should you require further assis-

tance or information, please contact

the person responsible for your sys-

tem or your dealer.

In addition, an expert adviser can be

contacted on our service number

+49 18 05 33 83 93 *

24 hours a day, seven days a week.

You can also contact us as follows:

fax: +49 18 05 33 83 94 *

e-mail: [email protected]

Internet: www.detewe.de

We hope you enjoy using your

OpenPhone 21.

OpenPhone 21

in the OpenCom 100

Communications System

General . . . . . . . . . . . . . . . . . . . . . . . .3

Glossary . . . . . . . . . . . . . . . . . . . . . . .3

The Features of Your Telephone

Using Your Telephone . . . . . . . . . . .5

Safety Precautions . . . . . . . . . . . . . .5

Power Supply . . . . . . . . . . . . . . . . . . .5

Usage . . . . . . . . . . . . . . . . . . . . . . . . .5

General . . . . . . . . . . . . . . . . . . . . . . . .5

DECT and GAP . . . . . . . . . . . . . . . . . .6

Installation . . . . . . . . . . . . . . . . . . . .7

Installation Location . . . . . . . . . . . . .7

Inserting/Removing the Battery

Pack . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Connecting the Charger . . . . . . . . . .8

Important Information about the

Battery . . . . . . . . . . . . . . . . . . . . . . . .8

Charging and Discharging . . . . . . . .9

Charging the Battery . . . . . . . . . . . .9

Commissioning . . . . . . . . . . . . . . . . .9

Charging and Operating Times . . .9

Charge Display . . . . . . . . . . . . . . . .10

Charge Warning . . . . . . . . . . . . . . .10

Commissioning . . . . . . . . . . . . . . . .10

Enrolling the Handset . . . . . . . . . .10

Display and Keys . . . . . . . . . . . . . . .11

Display Arrangement . . . . . . . . . . .12

Symbol Line . . . . . . . . . . . . . . . . . . .12

Text Lines . . . . . . . . . . . . . . . . . . . . .12

Softkey Line . . . . . . . . . . . . . . . . . . .12

Illumination . . . . . . . . . . . . . . . . . . .13

Contents

Softkeys and Keys . . . . . . . . . . . . . .13

Softkey: Arrow Keys . . . . . . . . . . . .13

Softkey: OK . . . . . . . . . . . . . . . . . . . .14

Softkey: Esc . . . . . . . . . . . . . . . . . . .14

Cancel Key . . . . . . . . . . . . . . . . . . . .14

R-Key . . . . . . . . . . . . . . . . . . . . . . . . .14

Text Input . . . . . . . . . . . . . . . . . . . . .15

Quick Switch . . . . . . . . . . . . . . . . . .16

Automatic Hide . . . . . . . . . . . . . . . .16

Telephoning

General . . . . . . . . . . . . . . . . . . . . . . .17

Display of Operation . . . . . . . . . . .17

Switching the Handset On/Off . . .17

Keypad Lock On/Off . . . . . . . . . . . .17

Adjusting the Loudspeaker

Volume . . . . . . . . . . . . . . . . . . . . . . .17

Muting . . . . . . . . . . . . . . . . . . . . . . .17

Optical Call Indicator . . . . . . . . . . .17

Internal and External Telephone

Numbers . . . . . . . . . . . . . . . . . . . . . .18

Multiple Connections . . . . . . . . . . .18

VF Postdialling . . . . . . . . . . . . . . . . .18

Display of Call Charges and Call

Duration . . . . . . . . . . . . . . . . . . . . . .18

Making a Call from the Redial

Stack . . . . . . . . . . . . . . . . . . . . . . . . .18

Black- and Whitelists . . . . . . . . . . .19

Keypad Dialling . . . . . . . . . . . . . . . .19

Least Cost Routing (LCR) . . . . . . . .19

Transmission of Your Telephone

Number . . . . . . . . . . . . . . . . . . . . . .19

CLIP . . . . . . . . . . . . . . . . . . . . . . . . . .19

CLIR . . . . . . . . . . . . . . . . . . . . . . . . . .20

Menu Before and During a Call . .20

“Selection” Menu in the Idle State20

External/Internal Calls . . . . . . . . . .23

Making a Call . . . . . . . . . . . . . . . . . .23

Welcome to DeTeWe

Person responsible for your system:

Name: ....................................................

Tel: ........................................................

Making a Call from the

Redial Stack . . . . . . . . . . . . . . . . . . .23

Making a Call from the

Phone Book . . . . . . . . . . . . . . . . . . .24

Making a Call from the Call List . .24

Ending a Call . . . . . . . . . . . . . . . . . .24

“Calling...” Menu . . . . . . . . . . . . . . .25

“Busy” Menu . . . . . . . . . . . . . . . . . .25

Accepting a Call . . . . . . . . . . . . . . .26

Normal Calls . . . . . . . . . . . . . . . . . . . .26

VIP Calls . . . . . . . . . . . . . . . . . . . . . .26

Calls During a Conversation . . . . .27

“Call” Menu . . . . . . . . . . . . . . . . . . .27

“Call Waiting” Menu . . . . . . . . . . . .27

Consultation, Toggle, Transfer

and Conference . . . . . . . . . . . . . . . .28

Consultation / Toggle

via the R-Key . . . . . . . . . . . . . . . . . .28

Transferring an Internal/External

Call to an Internal Subscriber . . . .28

Transferring an External Call to an

External Subscriber . . . . . . . . . . . . .29

“Subscriber held” Menu . . . . . . . . .29

Internal/External 3-Party-

Conference . . . . . . . . . . . . . . . . . . . .29

“Conference“ Menu . . . . . . . . . . . .30

Special Calls / Conversations . . . . .31

Baby Call . . . . . . . . . . . . . . . . . . . . . .31

Doorbell, Entrance Intercom Call,

Door Opener . . . . . . . . . . . . . . . . . .31

Announcement . . . . . . . . . . . . . . . .32

Answering Callbacks . . . . . . . . . . .32

Making a Call from the

Telephone Book . . . . . . . . . . . . . . .32

The Telephone Book in Your

Contents

Communications System . . . . . . . .32

“Phone book“ Menu . . . . . . . . . . . .33

Speed Dialling . . . . . . . . . . . . . . . . .33

Features and Menus

Feature Settings . . . . . . . . . . . . . . .34

Menus . . . . . . . . . . . . . . . . . . . . . . . .34

Star and Hash Keys . . . . . . . . . . . . .34

“Main” Menu . . . . . . . . . . . . . . . . . .35

“Calls” Menu . . . . . . . . . . . . . . . . . .35

“Call forwarding” Menu . . . . . . . . .36

“Messages” Menu . . . . . . . . . . . . . .37

“Phone Settings” Menu . . . . . . . . .38

“Protection“ Menu . . . . . . . . . . . . .41

“Connections“ Menu . . . . . . . . . . .42

“Phone book” Menu . . . . . . . . . . . .43

“Voicebox” Menu . . . . . . . . . . . . . .44

“Central Settings“ Menu . . . . . . . .44

Setting Variants in Other

Communications Systems . . . . . . .45

General . . . . . . . . . . . . . . . . . . . . . . .45

Keypad Lock On/Off . . . . . . . . . . . .45

“Ringer Settings” Menu . . . . . . . . .45

“Phone Book Settings” Menu . . . .46

“System“ Menu . . . . . . . . . . . . . . . .47

“Telephone Options“ Menu . . . . .48

Appendix

Care and Maintenance . . . . . . . . . .50

Service and Guarantee . . . . . . . . . .50

Technical Specifications . . . . . . . . .51

Menu Structure – Main Menu . . .52

Menu Structure – Local Functions .53

Index of Keywords . . . . . . . . . . . . .54

Declaration of Conformity . . . . . . .57

OpenPhone 21

in the OpenCom 100 Communications

System

General

The OpenPhone 21 is a telecommu-

nications terminal for use with your

OpenCom 100 communications sys-

tem.

The newly-designed menus enable

ease of operation and rapid access

to the many features and functions

of your system.

Make yourself familiar with your

telephone equipment. You will dis-

cover many new functions that

make communication and organisa-

tion easier.

Glossary

These operating instructions

describe all the basic functions of

your telephone. Should you require

further information on the system

features, please refer to the glossary

supplied with your communications

system.

Safety Precautions

Only use this product in countries

where the relevant authorities have

authorised its operation.

The CE symbol on the product con-

firms that it meets the technical

guidelines on user safety and elec-

tromagnetic compatibility valid at

the time of authorisation, in accor-

dance with the European Directive

91\263\EEC.

Please also refer to the other docu-

mentation supplied for safety pre-

cautions relating to the components

of your telephone system.

Power Supply

This product requires a 230 V alter-

nating current power supply *. This

product can only be switched off

only by removing the adapter plug

from the mains socket.

* The mains supply voltage in some countries

is 110 V. The adapter plug is designed accord-

ingly.

The eatures of Your Telephone

Using Your Telephone

The eatures of Your Telephone

Using Your Telephone

Usage

This handset, like any cordless tele-

phone, operates using radio signals,

which cannot guarantee the set-up

of a connection in all conditions.

Therefore, you should never rely

solely upon any cordless telephone

for essential communication (e.g.

medical emergencies).

General

The OpenPhone 21 is a cordless

telephone for operation in the

OpenCom 100 communications sys-

tem. In addition to convenient soft-

key control for the support of the

system features, this telephone also

offers a variety of features that

enable you to make calls more

easily.

To increase your accessibility you

can also operate your handset in

other communications systems, and

thus use the same handset in diffe-

rent places.

Furthermore, it is possible to ope-

rate the handset in the communica-

tions systems of other manufactur-

ers, providing they meet the GAP

standard.

DECT and GAP

Your handset uses a digital radio

connection in accordance with the

DECT (Digital Enhanced Cordless

Telephone) standard for the con-

nection to the base station. This

digital channel guarantees the high-

est voice quality without static or

background noise. For signalling

between the communications sys-

tem and the handset, the Open-

Phone 21 uses the Generic Access

Profile (GAP).

The Generic Access Profile (GAP)

and the DECT standard define meth-

ods according to which digital cord-

less telephones can establish con-

nections. The GAP standard is not

manufacturer-specific, so it is possi-

ble to combine the base-stations

and handsets of different vendors

with each other. The basic functions

(making and receiving calls) are

always possible with these combi-

nations. Other functions (display of

call numbers or call charges) which

your OpenCom 100 communica-

tions system provides together with

your handset may not be available

with the devices of other manufac-

turers.

The eatures of Your Telephone

Using Your Telephone

Installation Location

Place the charger on a flat, even sur-

face. Do not place the charger or

accessories in the vicinity of:

• Water, moisture or damp areas

• Heat sources, direct sunlight or

inadequately ventilated areas

• Devices which produce strong

magnetic fields, electrical

devices, fluorescent lamps,

computers, radios, television

sets, fax machines and tele-

phone terminals

• Areas where the equipment

may be covered, its ventilation

impaired, or where fluids could

penetrate into it

• Areas where there is excessive

dust, and areas subject to vibra-

tion, shock or extreme tempera-

ture fluctuations.

Place and/or store the handset and

accessories out of the reach of small

children.

The eatures of Your Telephone

Using Your Telephone

Inserting/Removing the

Battery Pack

To insert/remove the battery pack,

please proceed as shown in the dia-

gram:

Push the back cover of the handset

upwards and insert or remove the

battery pack.

Make sure that the battery contacts

are correctly positioned, as your

telephone could otherwise be dam-

aged.

Installation

Charging and Discharging

The battery can be charged and dis-

charged hundreds of times, but it

will eventually be used up. When

the operating time (i.e. call and

standby time) has become notice-

ably shorter than normal, the bat-

tery should be replaced.

A fully charged but unused battery

discharges itself in approx. one

week at room temperature.

In order to achieve long operating

The eatures of Your Telephone

Using Your Telephone

times, you should discharge the

battery at intervals by not placing

the handset in the charger, and

leaving it switched on until it

switches itself off. Only use this

method to discharge the battery.

Extreme fluctuations in temperature

have an effect on the charging

capacity of the battery.

Charging the Battery

Commissioning

Charge the battery for six to seven

hours before using your handset for

the first time. This safety precaution

extends the lifetime of your battery.

The maximum performance of the

battery is only reached after three

to five charging/discharging cycles.

Place your handset in the charger

tray regularly, in order to reach the

optimum battery charge.

Be careful to observe the correct

polarity when replacing the battery.

It is absolutely essential that you

only use rechargeable batteries

authorised by the manufacturer.

The manufacturer does not accept

responsibility for malfunction or

damage when other types of

rechargeable battery or normal bat-

teries are used.

Charging and Operating

Times

Charging time: (discharged battery)

to full capacity 6 - 7 hours.

Call time: up to 8 hours (fully

charged).

Standby time: up to 80 hours (fully

charged).

Connecting the Charger

To operate the charger you need a

230 V AC mains connection.

Connect the cable of the adapter

plug to the socket on the side of the

charger, and then put the adapter

plug into the mains socket.

The eatures of Your Telephone

Using Your Telephone

Use the battery only as directed.

Never use a damaged or flat bat-

tery.

Heat and cold reduce the perfor-

mance and the lifetime of the bat-

tery. A handset with either a hot or

a cold battery can be temporarily

out of operation, even when the

battery is fully charged.

Important Information about the Battery

Dispose of used batteries in accor-

dance with your local regulations.

Make use of available recycling facil-

ities.

Never throw a battery into a fire.

The eatures of Your Telephone

Display and Menus

Display and Keys

Receiver

LED ring

lights up on an incoming call

Display

Softkeys

for controlling functions

and features

Accept / end call

Cancel-, delete- or

transfer key

Keypad

for entering numbers

and characters

Microphone

Signal key

for call transfer functions

Arrow keys

for menu selection

} ¡“¶¢ ≠ [

Station 1

Peters

TelBook∑„ Menu

Charge Display

The charge level of the battery is

shown by the [in the display.

The symbol has the following

meanings:

[

Battery is 75 - 100 % charged

]Battery is 50 - 75 % charged

|Battery is 25 - 50 % charged

{Battery is 0 - 25 % charged

{(Frame flashes) battery

nearly discharged, warning

signal.

When the battery has been replaced

there is no display of the charge

level until a whole charge cycle has

been completed. Instead, the bat-

tery symbol flashes to indicate

charging.

The eatures of Your Telephone

Using Your Telephone

If you have activated the option

“Optical Charge Indicator”(LED ring

around the receiver), the LEDs flash

during charging.

Charge Warning

When the battery capacity is nearly

exhausted, you will hear three short

beeps repeated once a minute as a

warning. If you are making a call at

the time, you have five minutes

remaining in which to complete it

before the handset switches itself

off.

Commissioning

Enrolling the Handset

Your handset can be operated on

up to ten different communications

systems. In order to do this, it must

be enrolled on every system.

In the case of operation on the

OpenCom 100 communications sys-

tem, the enrolment is done by your

system administrator.

In the case of other communica-

tions systems you must do the fol-

lowing:

Enrol your handset on the communi-

cations system as described on

p. 39.

1312

Illumination

The display is automatically illumi-

nated when calls come in or when

you press a key. The illumination is

The eatures of Your Telephone

Display and Menus

The two keys below the display, as

well as the arrow keys, are known as

softkeys. The functions assigned to

the keys are shown in the lowest

line of the display. The key function

changes automatically according to

the operating status of the handset.

Softkey: Arrow Keys

Above the arrow keys there are

symbols indicating their respective

functions

≤If a selection is being dis-

played (e.g. telephone book

or menu), you use the

arrow keys to move the cur-

sor and select the desired

item.

Softkeys and Keys

∑„ Enables the selection from

the redial stack.

≥When you are entering

names or telephone num-

bers, you can make correc-

tions by moving the cursor.

The arrow keys then move

the cursor to the beginning

or the end of the entry.

If a text is being displayed

(e.g. a message), you can

use the arrow keys to scroll

up or down

ÁDuring a call you can

…adjust the volume

ˇto one of six levels.

Display Arrangement

Symbol Line

}Ringer off.

¡“¶¢ Radio connection good

when at least two bars.

≠On active call

Flashing incoming call.

∫E-mail or short message

received.

--oIndicates that a voice mes-

sage has been received.

This requires a voice-mail

system to be connected to

your communications sys-

tem. The symbol is only visi-

ble if there is no live con-

nection to the communica-

tions system.

[Battery charge status (see

p. 10).

ÍYou have activated the key-

pad lock.

The eatures of Your Telephone

Display and Menus

Text Lines

The text lines display information

on the current call status or menu

lists and texts. In the idle state, it

displays the system names, your

programmed user name, and the

telephone number of the terminal.

Selection lists (e.g. telephone book)

and the features menu are dis-

played in a three-line section of the

display. The lines are scrolled up or

down by means of the arrow keys.

An item that can be selected is

highlighted in a dark colour.

Softkey Line

The texts and symbols in this line

refer to the keys below. The con-

tents of the line change according

to the operating status.

Symbol line

Text lines

Softkey line

switched off again automatically ten

seconds after the last key press.

} ¡“¶¢ ≠ ∫ [

Station 1

Peters

elBook ∑„ Menu

¡“¶¢ [

Calls

Call forwarding

Messages

OK ≤ Esc

¡“¶¢ [

Müller, Hans

Neumann, Erwin

Peters, Max

OK ≤ Esc

1514

Example Telephone Num-

ber Input

OK confirms your entry, and c

deletes single characters.

Text Input

The c key deletes single num-

bers/letters. The Esc key breaks off

the entire procedure.

You can input the following charac-

ters by pressing the number keys

several times. The cursor moves on

automatically if there is no input or

new character for a time.

The eatures of Your Telephone

Display and Menus

Key Character

1 1?!,. ;” ‘

2 ABC2ÄÅÀÁÃÆÇ

3 DEF3ÈÉÊË∂

4 GHI4Ì Í Î Ï

5 JKL5

6 MNO6ÑÖÒÓÔÕØ

7 PQRS7ß

8 TUV8ÜÙÚÛ

9 WXYZ9

0 0 (Leerzeichen)@$&

* *-+=~<>^%

# #(){}[]/ \

rshifts to lower-case letters.

Lower case remains in force until

the r key is pressed again. In the

case of texts running over several

lines, the line breaks are automatic.

Softkey: OK

You use OK to confirm the selected

function; menus are closed, or fur-

ther menus displayed.

Softkey: Esc

With a short press of the Esc soft-

key you exit the section of the menu

displayed. You will subsequently

see the selection from the previous

menu, or the current idle or call dis-

play.

Cancel Key

ccancels your menu selection

without saving the previous entry.

In the case of alphanumeric input,

the last character is deleted.

R-Key

Initiates a consultation call.

The eatures of Your Telephone

Display and Menus

Example Menu

The telephone is in the idle state.

Press the softkey Menu for longer

than 2 s.

Scroll through this list with the

arrow keys and confirm the desired

function with OK.

Example Phone Book

When the telephone book is open

(softkey elBook) or menu item

Phone Book, you can use the arrow

keys to select a name, and dial the

corresponding number by means of

¡“¶¢ [

Calls

Call forwarding

Messages

OK ≤ Esc

¡“¶¢ ≠ [

Müller, Hans

Neumann, Erwin

Peters, Max

Search ≤ Next

¡“¶¢ [

Number:

1234_

OK ≥ Esc

Display of Operation

In the following you will find listed,

below the display, all the softkey

functions of the left and right keys

you are able to activate by pressing

the arrow keys or OK softkey

Switching the Handset

On/Off

You can switch the handset off by

pressing Gfor approx. two sec-

onds in the idle state. You switch it

on by pressing Gagain or by

placing the handset in the charger.

If the handset is switched off, nei-

ther the ringer nor the alarm signal

will sound.

Keypad Lock On/Off

You can lock the keypad to prevent

accidental activation: press cfor

approx. two seconds.

To unlock the keypad (as shown in

the display), first press ¡and then

‘.

Telephoning

General

When the keypad is locked you can

still accept calls. During the call you

can use all keys. When the call has

been completed, the keypad lock

becomes active again.

Adjusting the Loud-

speaker Volume

During a call you can use the arrow

keys to adjust the loudspeaker vol-

ume to any one of six levels. The

current volume level is shown by a

symbol in the middle of the bottom

display line.

Muting

When the Mute softkey is shown on

the display during a call, you can

use it to deactivate the handset

microphone.

Optical Call Indicator

The LED ring around the loudspeak-

er flashes to indicate an incoming

call.

Telephoning

General

Quick Switch

A “+“preceding the name of a func-

tion indicates that it is active, a “-“

that it has been switched off. If you

press OK, a switch window appears.

Automatic Hide

Menus are automatically hidden

under the following conditions

• In the call state, when you are

making input requiring a func-

tion to be performed (e.g. initi-

ating a conference, see "Inter-

nal/External 3-Party Confer-

ence", p. 17).

• When a softkey invoking a

menu other than the one dis-

played is pressed.

If you are in a menu when a party

attempts to call you, he will hear

the busy signal. You exit the menu

automatically when you perform no

input for a time.

Saved inputs to the menu remain

saved when you leave the menu.

The eatures of Your Telephone

Display and Menus

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