Digi IX20 Manuale utente

IX20

User Guide

Firmwareversion 23.9

Revision history—90002381

Revision Date Description

K June2022 Releaseof Digi IX20firmwareversion 22.5:

n5Genhancements:

lAdded 5Gslicesupport for configuringtheslice

typefor the5Gmodems.

nAdded WANBondingasan add-on featureviaDigi

RemoteManager for bondingmultipleoutbound

Internet connectionstogether for increased maximum

throughput or dataredundancy.

nSurelink enhancements:

lEnabled Surelink reset_modem action by default

on cellular interfacesand set fail count to three.

lUpdated Surelink reset_modem action to

automatically power cycle the modem in the event

that themodem failsto reset.

nSerial port support enhancements:

lAdded serial PPPdial-in modeto handle AT-based

connection requestsfrom adeviceconnected to a

serial port and provide IPv4networkingto the

device.

nAdded the ability to configure CPUperformance and

power consumption.

nAdded cellular APNand cellular connection duration as

datapointssent to Digi RemoteManager.

nWi-Fi scanner enhancements:

lAdded support for sendingan HTTPor TCPstream

of resultsfrom theWi-Fi scanner to oneor more

remoteservers.

nSCEPenhancements:

lNew SCEPclient settingsand underlying

functionality to support connectingto additional

SCEPservers.

lAdded show scep Admin CLI command to show

the syncstatus, expiration dates, and additional

detailsof any configured SCEPclients.

nVPNenhancements:

lIncludethehostnameof thedevicein theclient

IX20User Guide 2

Revision Date Description

.ovpn filelisted on theStatus→OpenVPN→Servers

pagein theweb UI.

nLocation servicesenhancements:

lNew settingsto control theNMEAmessagecontent

that thedevicessendswhen thereisno valid fix

from any of theconfigured location sources.

L September 2022 Releaseof Digi IX20firmwareversion 22.8:

nCellular modem enhancements:

lAdded modem ota download and system

firmware ota download commandsfor

downloadingcellular modem and devicefirmware.

lAdded cellular carrier nameand PLMNIDto the

ModemsStatuspagein theWeb UI.

lEnhanced accesstechnology optionsto set the

modem to 5G-only, includingsettingto 5GSA-only,

NSA-only, or both NSA/SA-modes.

nVPNenhancements:

lAdded Dynamic Multipoint VPN (DMVPN) support.

lAdded aStrict routingsettingto IPsec tunnelsthat

routespacketsthrough thetunnel if both the

sourceIPand destination IPmatch theIPsec

tunnel’spolicies. ThismakesIPsec behavelikea

policy-based VPN, rather than aroute-based VPN.

lAdded theMicrosoft version of theChallenge-

Handshake Authentication Protocol (MS-CHAPv2) as

an option for L2TPnetwork serversauthentication

methods.

nContainer support:

lContainer support now a premium feature, enabled

through Digi RemoteManager.

lAdded new metricsfor sendingcontainer status,

name, CPUload, and disk usageasdatapointsto

DigiRM.

nAdded support for runninga PPPoEserver when an

interfaceisin IPpassthrough mode.

nAdded ability to specify DFSchannelsfor Wi-Fi client

background scanningwhen DFSclient support is

enabled.

nAdded ashow eth Admin CLI command to show the

link statusof each Ethernet port.

nAdded apoweroff CLI command to perform a graceful

shutdown of thedevicewithout automatically

IX20User Guide 3

Revision Date Description

rebooting.

nAdded theability to turn off all LEDson thedevice to

reducepower consumption.

M December 2022 Releaseof Digi IX20firmwareversion 22.11:

nUpdated theLinuxkernel to version 5.19.

nTheintelliFlow featurenow integrateswith Digi Remote

Manager to provide aggregated insightsand analytics

for all Digi devicesin your environment.

nAdded an MQTT broker service, includingsupport for:

lMultiple MQTTclientswith uniquetopicsand

authentication credentials.

lPre-shared key encryption with multiple

configurablekeys.

lPattern filteringfor topic accesscontrol.

nAdded FIPSmode, to provideFederal Information

Processing Standards(FIPS) 140-2compliance.

nAdded support for Next-hop routingprotocol (NHRP).

nAdded support for mGRE tunnels.

nAdded support for ICMPredirect messages.

nAdded a pollinginterval to control how often the

cellular modem ispolled for signal strength and other

status.

nNew commands: tail and grep.

nAdd Timeout option to modem Carrier Scan window

in theWeb UI.

nAdded advanced watchdogto:

lMonitor critical servicesand reboot thedeviceif

thoseservicesfail.

lMonitor memory usage and logerrorsor reboot the

device based on current memory usage.

nAdded theability to haveserial port datawritten to the

system log.

lRemoved optionsin thelocal web UI and Admin CLI

for manually starting, stopping, and clearing serial

logs. Theseactionsare now controlled under the

dataloggingconfiguration settings.

N May 2023 Releaseof Digi IX20firmwareversion 23.3:

nSurelink:

lRedesigned Surelink configuration settings.

IX20User Guide 4

Revision Date Description

lAdded show surelink state Admin CLI command

to display the overall pass/fail statusof enabled

Surelink tests.

nWANbonding

lAdded optionsfor WANbondingconfiguration to

set modesfor thebonded tunnel and for each

bonded interface.

lAdded new show wan-bondingAdmin CLI

command.

nNew configuration settingsfor LXCcontainers:

lStart on boot to configurethecontainer to start

when thesystem boots.

lRestart timeout to configurethecontainer to

restart if it stops.

lOptional parametersto includeoptional

parametersfor thecontainer.

lMounted directoriesto setup shared directories

between thehost filesystem and thecontainer.

nAdded aAT&T LWM2M support settingto enableor

disableAT&Tlightweight M2Mon cellular modems.

nVPN:

lDMVPNphase1spokesupport with NHRPor mGRE,

including compatibility with Cisco DMVPNhubs.

lAdded support for SHA2 ciphersfor IKEv2IPsec

tunnels.

nDisabled mDNSby default for improved cellular

performance.

nIf thedevicehasaconfigured System >Name, it isnow

displayed on theDashboard.

P July 2023 Releaseof DigiIX20firmwareversion 23.6:

nSerial port options:

lFor PPP Dial-in mode, added the Default Route

option to control whether adefault routegets

added for thePPPinterface.

lDocumented thenew Modem emulator mode,

which allowsserial portsto act asadial-up modem

emulator for handlingincomingATdial-ins.

nAdvanced Watchdogoptions:

lAdded System >Advanced Watchdog optionsto

all devices.

nDigi RemoteManager support:

IX20User Guide 5

Revision Date Description

lEach timeadeviceconnectsto Digi Remote

Manager after the deviceboots(or re-boots), the

device now immediately uploadsall health metrics.

nVPN:

lAdded new Enable open routingconfiguration

setting (VPN>IP tunnels) to enablepackets

destined for an addresswhich isnot explicitly in

theroutingtableto exit theIPtunnel.

nNetworking:

lAdded new TCP retries2 configuration setting

(Network >Advanced) to control thenumber of

timesan unacknowledged TCPdatapacket will be

retransmitted beforetheconnection isconsidered

lost.

R October 2023 Releaseof Digi IX20firmwareversion 23.9:

nRegister adeviceto DRM:

lAdded a link to theDashboard of thelocal web UI

to register and add thedeviceto Digi Remote

Manager.

nUpdated Dashboard:

lUpdated thelayout of theDashboard pageof the

web UI to combinethenetwork interfaceand

cellular modem detailsinto a singleNetwork

Activity panel.

nHotspot improvement:

lImproved support for integration with

HotspotSystems, including:

oPSD2SessGarden

oLogin/Logout URL

oConfigurableremotewebserver FQDN

nPrimary Responder:

lAdded Primary Responder modesetting to lock

down thedevice to comply with AT&TFirstNet and

Verizon Response.

nDomain allow list:

lAdded a Domain allow list featureto control what

domainsareaccessiblethrough theDigi device.

nFallback:

lAdded a fallback server settingto control which

DNSserver isused asthefallback in theevent that

IX20User Guide 6

Revision Date Description

no configured or DHCP-obtained DNSserversare

available.

nMACsectunnel:

lAdded information about addingaMACsec tunnel.

Trademarksand copyright

Digi, Digi International, and theDigi logo aretrademarksor registered trademarksin theUnited States

and other countriesworldwide. All other trademarksmentioned in thisdocument aretheproperty of

their respectiveowners.

Disclaimers

Information in thisdocument issubject to changewithout noticeand doesnot represent a

commitment on thepart of Digi International. Digi providesthisdocument “asis,” without warranty of

any kind, expressed or implied, including, but not limited to, theimplied warrantiesof fitnessor

merchantability for a particular purpose. Digi may makeimprovements and/or changesin thismanual

or in theproduct(s) and/or theprogram(s) described in thismanual at any time.

Warranty

To view product warranty information, go to thefollowing website:

www.digi.com/howtobuy/terms

Customer support

Gather support information: Before contacting Digi technical support for help, gather the following

information:

 Product nameand model

 Product serial number (s)

 Firmwareversion

 Operatingsystem/browser (if applicable)

 Logs(from timeof reported issue)

 Trace(if possible)

 Description of issue

 Stepsto reproduce

Contact Digi technical support: Digi offersmultiple technical support plansand service packages.

Contact usat +1952.912.3444or visit usat www.digi.com/support.

Feedback

To provide feedback on thisdocument, email your commentsto

techcomm@digi.com

IX20User Guide 7

Includethedocument title and part number (IX20 User Guide, 90002381N) in thesubject line of your

email.

IX20User Guide 8

Contents

What'snew in Digi IX20version 23.9

Digi IX20Quick Start

Step 1: Connect your device 23

Apply Dielectric Greaseover SIM Contacts 24

Step 2: Connect DCpower 26

Step 3: Set up accessto Digi Remote Manager 26

Step 4: Register your device 26

Step 5: Complete setup 26

Step 6: Configure cellular APN 27

Digi IX20hardwarereference

Digi IX20featuresand specifications 28

IX20accessories 28

IX20front view 28

IX20LEDs 29

Power 30

INT 30

Wi-Fi Service(IX20Wmodel only) 30

SIM1 31

SIM2 31

LTE 31

Signal quality indicators 32

Ethernet Link and Activity 32

Signal quality barsexplained 33

IX20 power supply requirements 34

Digi IX20serial connector pinout 34

Configuration for extremethermal conditions 34

QRcodedefinition 36

Hardwaresetup

Install SIMcardsin thePlug-in LTEmodem 39

Apply Dielectric Greaseover SIM Contacts 40

Tipsfor improvingcellular signal strength 40

Connect data cables 41

Mount theIX20device 41

Attach to a mounting surface by using the mounting tabs 41

IX20User Guide 9

IX20User Guide 10

Attach to DINrail with clip 41

Attach to DINrail with bracket 42

Firmwareconfiguration

Review IX20default settings 45

Local WebUI 45

Digi RemoteManager 45

Default interfaceconfiguration 45

Other default configuration settings 46

Primary Responder mode 47

Differencesbetween standard firmware operation and Primary Responder mode 47

Enable Primary Responder mode 47

Changethedefault password for theadmin user 49

Change the default SSIDand pre-shared key for thepreconfigured Wi-Fi accesspoint 51

Configuration methods 53

UsingDigi Remote Manager 53

Usingthelocal web interface 54

Logout of theweb interface 55

Usethelocal REST API to configuretheIX20device 55

UsetheGET method to return deviceconfiguration information 55

Usethe POSTmethod to modify device configuration parametersand list arrays 57

UsetheDELETEmethod to removeitemsfrom a list array 58

Usingthecommand line 60

Accessthecommand lineinterface 60

Exit thecommand lineinterface 61

Central management

Digi RemoteManager support 63

Certificate-based enhanced security 63

Configureyour devicefor Digi RemoteManager support 63

Collect devicehealth dataand set thesampleinterval 70

Enable event logupload to Digi RemoteManager 73

Reach Digi RemoteManager on aprivatenetwork 75

Pinholemethod 75

Proxy server method 75

VPNTunnel method 76

Loginto Digi RemoteManager 76

UseDigi Remote Manager to view and manageyour device 77

Add a deviceto RemoteManager 77

Add a deviceto RemoteManager usinginformation from thelabel 77

Add adeviceto RemoteManager usingyour RemoteManager login credentials 78

Configuremultiple IX20 devices by using Digi Remote Manager configurations 79

View Digi Remote Manager connection status 80

Learn more 81

Interfaces

WideArea Networks(WANs) 83

Wide Area Networks(WANs) and WirelessWide AreaNetworks(WWANs) 84

ConfigureWAN/WWANpriority and default route metrics 84

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