10
7 - S e r i e s
Arrow on Spindle Hub & Split Pin:
The arrow on the spindle hub must point in the direction of the
handle (point in direction of hinges)
If this step is missed and the arrow is pointing:
Upwards: Whilst outside, the deadbolt won't throw when
lever is lifted up.
Opposite: The E-LOK will appear to stay unlocked
permanently.
If you are experiencing these symptoms please ensure the
arrow alignment is correct + split pin is installed.
If your E-LOK was working fine for 4-12 weeks and now
won't open from the outside, the Split Pin may have not
been installed. To test:
Open door from inside, lift the inside handle up, check if
deadbolt has thrown. Holding the outside handle, lift the
outside handle up, check if deadbolt has thrown. If the
deadbolt throws with the inside handle and not the outside
handle, the Split Pin was not installed.