Earthquake warrants the original purchaser that all Factory Sealed New
Audio Products be free from defects in material and workmanship, under normal
and proper use, for a period of five (5) years from the date of purchase (as
shown on the original sales receipt with serial number affixed/written on it).
The five (5) years warranty period is valid only if the product is properly
installed by an Earthquake authorized dealer/installer, and the warranty
registration card is properly filled out and sent to Earthquake Sound
Corporation. If the product is installed by a non-authorized dealer/installer, a
ninety (90) days warranty period applies.
(A) Five (5) years limited warranty plan coverage guidelines:
First year: Earthquake pays for labor, parts, and ground freight (only in
US mainland, not including Alaska and Hawaii) back to customer.
Second, third, fourth & fifth year: Earthquake pays labor only. Customer
must pay for parts and freight both ways.
(B) Warning:
Products (sent for repair) that are tested by Earthquake technicians and
deemed to have no problem, will not be covered by the five (5) years limited
warranty. Customer will be charged a minimum of one (1) hour of labor
(ongoing rates) plus shipping charges back to customer.
(C) Earthquake agrees to repair or replace - at our option - all such
defective products/parts subject to the following provisions:
Defective products/parts have not been altered or repaired by other than
an Earthquake factory approved technician.
Products/parts are not subjected to negligence, misuse, improper use,
or accident, damaged by improper line voltage, used with incompatible
products, or have its serial number or any part of it altered, defaced,
removed, or have been used in any way that is contrary to Earthquake's
written instructions.
(D) Warranty Limitations:
Earthquake warranty does not cover products that have been modified
and/or abused, including but not limited to the following:
Damages to speaker cabinet and cabinet finish due to misuse, abuse, or
improper use of cleaning materials/methods.
Bent speaker frame, broken speaker connectors, holes in speaker cone,
surround & dust cap, burnt speaker voice coil.
Fading, deterioration of speaker components & finish due to improper
exposure to elements.
Bent casing, damaged finish on the casing due to abuse, misuse, or
improper use of cleaning material.
Five (5) Year Limited Warranty Guidelines
Specifications are subject to change without notice
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