EBS Active Track Basic+ Manuale

Active Track Basic+

Operation & Maintenance Manual

Issue: 1.1

Date issue: 2019-02-05

Firmware version: 3.3.2

GPRS configurator version: 1.4.91.2

Active Track Basic+

Introduction

This Operation and Maintenance Manual describe configuration and operation of

system Active Track Basic+ EBS.

In case of any doubt please contact us via our Website http://www.ebs.pl/, email

[email protected], or phone (+48) 22 812 05 05.

We hope you enjoy working with our devices.

Active Track Basic+

electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval

systems - without the written permission of the publisher.

Products that are referred to in this document may be either trademarks and/or registered trademarks of

the respective owners. The publisher and the author make no claim to these trademarks.

While every precaution has been taken in the preparation of this document, the publisher and the author

assume no responsibility for errors or omissions, or for damages resulting from the use of information

contained in this document or from the use of programs and source code that may accompany it. In no

event shall the publisher and the author be liable for any loss of profit or any other commercial damage

caused or alleged to have been caused directly or indirectly by this document.

DECLARATION OF CONFORMITY

We, EBS Sp. z o.o. declare under our sole responsibility that the product

Active Track Basic+ is in conformity with Directive 1999/5/EC of the European

Parliament and of the Council of 9 March 1999.

A copy of the Declaration of Conformity can be found from

http://www.activetrack.pl

The crossed-out wheeled bin means that within the European Union the

product must be taken to separate collection at the product end-of life. This

applies to your device but also to any enhancements marked with this symbol.

Do not dispose of these products as unsorted municipal waste.

The content of this document is presented “as is.” No guarantees are provided,

either stated or suspected, including but not limited to this any suspected

guarantees of trade usability and any specified usefulness, unless these are required

by law regulations. The Manufacturer reserves the right to introduce changes into

this document and to withdraw it at any time without notice.

The Manufacturer’s policy is continual development therefore reserves the right to

introduce any modifications to The Product and its functions described in The

Manual without prior notice.

Availability of particular functions will depend on software version. For more

information turn to your nearest Dealer.

Under no circumstances is The Manufacturer liable for any data or profit loss or for

any particular, accidental, resultant and indirect damage caused in any way.

This device complies with Part 15 of the FCC rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interface, and (2)

This device must accept any interference that may cause undesired operation.

Contents

1. FOR YOUR OWN SAFETY............................................................................................................. 7

2. All about accessories...................................................................................................................8

3. General remarks .........................................................................................................................8

3.1. Working mode .....................................................................................................................8

3.2. PIN code ............................................................................................................................. 9

3.3. RFID transponders reader ....................................................................................................9

3.4. Buttons ...............................................................................................................................9

3.5. Work mode indicator ............................................................................................................9

3.6. Accelerometer ..................................................................................................................... 9

3.7. Clock................................................................................................................................... 9

3.8. Memory............................................................................................................................... 9

3.9. GPRS service, charges.......................................................................................................... 9

4. Transmission safety .................................................................................................................. 10

4.1. Data coding ....................................................................................................................... 10

5. A few words about the device.................................................................................................... 10

5.1. Functional elements ........................................................................................................... 10

6. First steps ................................................................................................................................ 11

6.1. SIM card and battery installation......................................................................................... 11

6.2. Battery charging ................................................................................................................ 12

7. Configuration............................................................................................................................ 14

7.1. SMS configuration .............................................................................................................. 14

7.2. Configuration program ....................................................................................................... 17

7.2.1. Computer –requirements ........................................................................................... 17

7.2.2. Program functions...................................................................................................... 18

7.2.2.1. File -> New ........................................................................................................ 18

7.2.2.2. File -> Open....................................................................................................... 19

7.2.2.3. File -> Save........................................................................................................ 19

7.2.2.4. File - > Language ............................................................................................... 19

7.2.2.5. File -> Connections............................................................................................. 19

7.2.2.5.1. Local connection .............................................................................................. 19

7.2.2.5.2. Remote connection .......................................................................................... 20

7.2.2.5.2.1. GPRS linking.............................................................................................. 20

7.2.2.5.2.2. CSD linking ............................................................................................... 20

7.2.2.6. File -> Archiving ................................................................................................. 21

7.2.2.7. File -> Exit ......................................................................................................... 21

7.2.2.8. Operations -> Send ............................................................................................ 22

7.2.2.9. Operations -> Read ............................................................................................ 22

7.2.2.10. Operations -> System events history ................................................................... 22

7.2.2.11. Operations -> Device monitor.............................................................................. 22

7.2.2.12. Operations -> Restore default settings ................................................................. 23

7.2.2.13. Help -> About program ....................................................................................... 23

7.2.3. Programmable parameters.......................................................................................... 23

7.2.3.1. Access................................................................................................................ 24

7.2.3.1.1. Access ........................................................................................................... 24

7.2.3.1.1.1. Service code ........................................................................................... 24

7.2.3.1.1.2. PIN code of SIM card............................................................................... 24

7.2.3.1.2. Mode operating.............................................................................................. 24

7.2.3.1.2.1. SMS command support ............................................................................ 25

7.2.3.1.2.2. Server connection period when communication successfull ........................ 25

7.2.3.1.2.3. Server connection period when communication failuire .............................. 25

7.2.3.1.3. Mobile data transfer ....................................................................................... 25

7.2.3.1.3.1. Server IP Address.................................................................................... 26

7.2.3.1.3.2. Server port.............................................................................................. 26

7.2.3.1.3.3. Interval between successive connection attempts...................................... 26

7.2.3.1.3.4. Number of attempts to connect to the server ............................................ 26

7.2.3.1.3.5. Period of test events................................................................................ 26

7.2.3.1.3.6. Disconnect after a time limit..................................................................... 26

7.2.3.1.3.7. Always try to connect to the primary server first........................................ 26

7.2.3.1.4. APN parameters ............................................................................................. 27

7.2.3.1.4.1. APN........................................................................................................ 27

7.2.3.1.4.2. User ID................................................................................................... 27

7.2.3.1.4.3. User's password ...................................................................................... 27

7.2.3.2. Transmission ...................................................................................................... 27

7.2.3.3. Device parameters .............................................................................................. 28

7.2.3.3.1. Accelerometer................................................................................................ 28

7.2.3.3.1.1. ManDown.................................................................................................. 28

7.2.3.3.1.2. Tilt detection ............................................................................................. 29

7.2.3.3.2. Speaker........................................................................................................... 30

7.2.3.3.2.1. Events signalling........................................................................................ 30

7.2.3.3.2.2. Restore defaults ........................................................................................ 30

7.2.3.3.3. Advanced ........................................................................................................ 30

7.2.3.4. Monitoring.......................................................................................................... 31

7.2.3.4.1. Events............................................................................................................. 31

7.2.3.4.1.1. GPRS On / GPRS Off .................................................................................. 32

7.2.3.4.1.2. Send a PANIC signal as soon as possible..................................................... 32

7.2.3.4.2. Additional data................................................................................................. 32

7.2.3.5. Restrictions ........................................................................................................ 34

7.2.3.5.1. SMS authorized phones .................................................................................... 34

7.2.3.5.2. Validity period of outgoing SMS messages ......................................................... 34

7.2.3.6. Notifications ....................................................................................................... 35

7.2.3.6.1. SMS Forward ................................................................................................... 35

7.2.3.7. Link control ........................................................................................................ 35

7.2.3.7.1. GSM ................................................................................................................ 36

7.2.3.7.2. GPRS............................................................................................................... 36

7.2.3.8. Firmware............................................................................................................ 37

7.2.4. Programming adapter and cable ................................................................................. 38

7.2.4.1. Local programming ............................................................................................. 38

7.2.4.2. Remote programming ......................................................................................... 39

7.2.4.2.1. The first programming of device ....................................................................... 39

7.2.4.2.2. Reprogramming of device................................................................................. 40

7.2.5. Device Monitor........................................................................................................... 41

7.2.6. Events history ............................................................................................................ 42

8. Control commands .................................................................................................................... 43

9. Operation rules......................................................................................................................... 44

9.1. RFID transponder read-out................................................................................................. 44

9.2. Sending „Panic” command.................................................................................................. 44

9.3. Checking GSM range .......................................................................................................... 44

9.4. Reset and turn off.............................................................................................................. 45

9.5. Accelerometer operation..................................................................................................... 45

10. Indicating work mode ............................................................................................................... 47

10.1. Registration at GSM network .............................................................................................. 47

10.2. GSM range ........................................................................................................................ 47

10.3. Server lost......................................................................................................................... 47

10.4. RFID transponder read-out................................................................................................. 48

10.5. Data transmission .............................................................................................................. 48

10.6. Battery low........................................................................................................................ 48

10.7. Battery charging ................................................................................................................ 49

10.8. Battery full ........................................................................................................................ 49

10.9. System general error.......................................................................................................... 49

10.10. SIM card error ................................................................................................................... 50

11. Cooperation with monitoring system .......................................................................................... 50

12. Information about batteries....................................................................................................... 52

12.1. Battery charging and discharging ........................................................................................ 52

13. Operation and maintenance....................................................................................................... 53

14. Technical parameters ................................................................................................................ 54

15. Changelog................................................................................................................................ 55

1. FOR YOUR OWN SAFETY

Study the advice below carefully. Disregarding may be dangerous or illegal.

More information is provided in following parts of this Manual.

RADIO INTERFERENCE

The device is sensitive to radio interference that can influence quality of

connection.

DO NOT USE THE DEVICE WITHIN HOSPITAL AREA

Follow rules and regulations. Do not switch on the device where near to

medical equipment.

DO NOT USE THE DEVICE WHILE FILLING UP A CAR

Do not use the device either at petrol stations or petrol and chemical

depots.

SWITCH OFF THE DEVICE IN EXPLOSION AREA

Do not use the device where explosives are blasted off. Pay attention to

all limits and follow rules and regulations.

USE PROFESSIONALS

Get qualified service install and repair the device or its parts.

BATTERIES AND ACCESSORIES

Use batteries and accessories approved by The Manufacturer only. Do

not connect chargers not compatible with the device.

WATER AND DUST RESISTANCE

The device is dustproof and waterproof according. It is yet

recommended to keep it safe from excessive dust and humidity..

2. All about accessories

Before using charger, make sure it is original charger ATRACK-C –the only

model the device may be charged with.

Note:

Use only the batteries, charger and other accessories approved by The

Manufacturer to work solely with this model of the device.

Using unauthorized appliances voids guarantee for the device and may be

dangerous to user. Turn to your nearest Dealer to learn more about approved

accessories.

3. General remarks

3.1. Working mode

Active Track Basic+ is a device that supports data transmission in GPRS technology.

Between the periods of communication with the server, the operating battery-

powered device is not connected to the server and it gathers in its memory the

events to be sent.

Note:

However, during the charging process, the Active Track Basic+ device placed in the

charging cradle maintains constant communication with the define server.

Active Track Basic+ can operate in one of the two working modes, in which:

SMS command support is enabled (column A) –this mode is characterized by

low power consumption; working time between battery charging is

approximately 10 days,

SMS command support is disabled (column B) - this mode is characterized by

very low power consumption; working time between battery charging is

approximately 60 days.

Basic differences between the modes are described in the table below:

Working mode

Working time between battery charging

about 10 days

about 60 days

SMS command and CSD support in sleep mode

YES

Accelerometer support (Mandown/Tilt/Shock)

YES

Device status indication, including battery low

indication, in sleep mode

YES

Resetting/switching off the device in sleep

mode

YES

Switching to the programming mode

after inserting the

programming cable

after inserting the

programming cable and

pressing the button

3.2. PIN code

The factory-set PIN code of the device is „1111”. Do not insert a SIM card with a

PIN code other than „1111” into the device because such a card will be locked. A

SIM card with a wrong PIN code can be unlocked only by entering a PUK code

using a mobile phone. Before starting the device for the first time, prepare a SIM

card provided by your mobile network operator and set the factory-set PIN code of

the device on the card or disable the PIN code request using a mobile phone.

3.3. RFID transponders reader

The device is equipped with a built-in RFID transponders reader.

See point RFID transponder read-out.

3.4. Buttons

Active Track Basic+ has three function buttons: "Checkpoint", "Panic", "Call me".

The functions of the buttons are described in point Operation rules.

3.5. Work mode indicator

The work modes of the device are indicated by highlighting specific buttons. More

information is given in point Indicating work mode.

3.6. Accelerometer

The device in the SMS command support mode (see chapter 7.2.3.1.2.1) can detect

its current position and the changes of this position in relation to the axis of the

Earth’s gravitational field. More information on the use and operation of this sensor

can be found in points Accelerometer and Accelerometer operation.

3.7. Clock

The device is equipped with a battery powered real time clock. More information on

the clock setting can be found in points: Remote programming and Operations ->

Send.

3.8. Memory

The device has a buffer memory for 1000 events, in which events are stored

between the periods of communication with the server.

3.9. GPRS service, charges

GPRS technology (General Packet Radio Service) permits the use of the device for

receiving and sending data through a network based on the Internet Protocol (IP).

GPRS is actually a data service that enables wireless Internet access. For

information on the availability and subscription conditions as well as the GPRS

service charges, contact your network operator or service provider.

4. Transmission safety

4.1. Data coding

Safety of data sent from the device to server is guaranteed with the very

safe and strong AES algorithm (Advanced Encryption System). Transmission is

based on the GSM provider network, therefore the device uses all protections

offered by provider to standard mobile phones. Turn to your provider for private

APN, if you want to increase system safety.

5. A few words about the device

5.1. Functional elements

1. Unused button

2. Checkpoint /RFID read-out button

Generates a RFID tag read-out (Checkpoint) event. The

button is backlit in yellow, showing the GSM status.

3. Call me button

Sends a call me request message to the server. The

button is backlit in blue, showing the charging status.

4. Panic button

Sends a "Panic" message to the server. The button is

backlit in red.

5. LED indicator

The LED indicates the correct voltage of the charger

connected to connector 8.

6. Speaker

Audio signalling device.

7. Battery chamber

After removing the three screws, it is possible to open

the chamber in which the battery is installed.

8. Charging connectors

The connectors are used for charging the device's

battery.

9. Charger connector

The connector is used for connecting the charger.

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