Ecostrad_Adesso_H_V1.2_01092021 6
4 | Warranty
The Ecostrad Adesso carries a 10-year guarantee on the steel body, a 3-year
guarantee on paintwork and a 2-year guarantee on electrical components. Within
the stated period, starting from the date the customer receives their unit, Ecostrad
guarantee to repair or replace the unit where a fault is due to defects in materials
or manufacturing.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the radiator has been used with the supplied heating element, at the
specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the radiator has been tampered with, if its fluid
levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric
phenomena, incorrect use of the unit, the purchaser’s faulty electrical installations,
transporting the unit or problems caused by the unit being handled by persons not
authorised by Ecostrad. An invoice may be required to confirm that installation
work has been carried out by a qualified professional. Ecostrad cannot accept
responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the unit.
The warranty is a contract with the original purchaser and does not transfer if the
unit is re-sold, gifted or inherited. Proof of purchase, including order number and
order confirmation or invoice, will be required if a claim is made. The warranty
covers only the model of heater shown on the purchase invoice. The warranty
covers the repair or replacement of the defective product only and Ecostrad shall
have no liability for installation costs or consequential losses however incurred.
Claims must be made with the establishment where the unit was purchased. This
warranty does not affect the customer’s consumer rights.
5 | Disposal
The icon with the crossed-out waste bin on electrical or electronic
equipment stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points for
free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic equipment enables the
re-use, recycling and other forms of recovery of waste equipment, and prevents
any negative effects for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.
