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RETURNED MATERIAL AUTHORIZATION
Before returning any equipment to EdgeTech, a Returned Material
Authorization (RMA) Number must be obtained from CUSTOMER SERVICE.
RMA Purpose
The RMA Number identifies returned equipment when it arrives at our receiving dock and enables tracking
while at our facility. Refer to the RMA number on all documentation and correspondences.
All returned materials must be shipped prepaid. Freight collect shipments will not be accepted. All
equipment should be adequately insured for shipping, but equipment belonging to EdgeTech must be
insured for full value.
If there is more than one item per consignment, include a packing with the shipment. An invoice can
double as a packing slip only when the contents are clearly numbered and identified on the invoice.
CAUTION! Never attempt to ship a Portable Topside in its Storm CaseTM
alone. Although rugged, these cases are not intended to be used as
shipping containers, and the delicate internal components could be
damaged. Shipping in this manner will void any warranties.
NOTE: All shipping charges shall be the responsibility of the customer,
unless under warranty, as EdgeTech will pay for return shipping.
NOTE: For International Shipments valued over $1000, the following
Shipper's oath must be sent with the invoice.
Shipper’s Oath:
"I, ______________________________, declare that the articles herein specified are the growth,
produce, or manufacture of the United States; that they were exported from the
United States from the port of _____________________, on or about _______________; that they
are returned without having been advanced in value or improved in condition by any
process of manufacture or any other means; and that no drawback, or allowance has
been paid or admitted hereof."
Signed ______________________________
